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About Us:
Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including:
- Marketing Automation
- Sales CRM
- ERP for Procurement & Finance
- Channel Partner Management
- Vendor Management
- Customer & Broker Apps
We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users.
Role Overview:
As a Business Development Executive at Buildesk, you will drive B2B SaaS sales for our CRM, ERP, and real estate technology solutions. Your goal is to acquire new clients, build strong relationships with decision-makers, and help real estate companies adopt digital transformation.
Key Responsibilities:
Lead Generation & Prospecting
- Identify and target real estate developers, builders, and channel partners for our solutions.
- Generate qualified leads via LinkedIn, email outreach, networking, and industry events.
Consultative Sales & Solution Selling
- Present and demonstrate Buildesk CRM, ERP, and PropTech solutions tailored to real estate workflows.
- Understand client requirements in sales, marketing, procurement, and finance and position Buildesk as the best-fit solution.
- Prepare proposals, negotiate commercial terms, and close deals to meet revenue targets.
Account Management & Client Engagement
- Maintain strong relationships with existing clients for upsell and cross-sell opportunities.
- Ensure smooth onboarding by coordinating with the implementation and product teams.
Market Intelligence & Reporting
- Stay updated on real estate trends, CRM/ERP advancements, and competitor strategies.
- Maintain and report an active sales pipeline, forecasts, and performance metrics.
Requirements:
- Proven experience in B2B SaaS sales, preferably in CRM, ERP, or PropTech solutions.
- Strong understanding of real estate operations (sales, marketing, procurement, finance).
- Excellent communication, presentation, and negotiation skills.
- Ability to engage with CXOs, Marketing Heads, and Technology Decision-Makers.
- Tech-savvy with strong adaptability to software platforms.
- Experience with Zoho CRM, Salesforce, or LeadSquared is a strong plus.
Education:
- Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
To proceed with your evaluation, please complete the form directly via this link:
Job Title: Customer Success Manager
Location: Baner, Pune
About Us:
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions
to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a
mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.
Our Culture:
At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.
Role Overview:
As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,
retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.
Responsibilities:
● Customer onboarding: help them set up product configuration and upload data
● Conduct product training for key stakeholders in the customer organization
● Drive adoption, improve customer satisfaction, and work with our customers to
generate new business (upsell and cross-sell)
● Minimize customer churn, maximize retention and create great customer experience
● Contact customers to explain new features and help them upgrade to new plans
● Collect customer references, testimonials and create case studies
● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features
● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes
● Help customers map Truein to their existing policies and processes
Requirements:
● 5+ years years of experience in SaaS or software product company in acustomer-facing roles
● Previous experience working with enterprise customers
● Process-oriented and analytical
● Excellent verbal and written communication skills
● Strong empathy for customers and passion for growth
● Passion for solving client challenges and commitment to client delight
● Result-oriented and has great attention to details
● Bachelor's degree or equivalent experience in Computer Science or related field
Good to have:
● Experience dealing with International customers
● Has worked with growth stage startup
● Education background of Technology + Management studies
You will get:
● Competitive compensation package and benefits
● Work closely with and be part of a truly amazing team
● Join a fast-growing company early, make a difference and enjoy the ride
● Challenge yourself and take your career to the next level
Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
* Develop a growth strategy focused both on financial gain and customer acquisition
* Conduct research to identify new markets and potential clients
* Make cold calls and send cold emails to gain interest
* Arrange business meetings with prospective clients
* Promote the company’s products/services addressing or predicting clients’ objectives
* Prepare sales contracts ensuring adherence to law-established rules and guidelines
* Keep records of sales, revenue, invoices etc.
* Build long-term relationships with new and existing customers
Requirements
* Proven working experience as a business development manager, sales executive or a relevant role
* Proven sales track record
* Experience in IT sales is a big plus
* Proficiency in MS Office and CRM software (e.g. Hubspot)
* Proficiency in English
* Market knowledge
* Communication and negotiation skills
* Ability to build rapport
* Time management and planning skills