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Job Title Sr. Business Development Manager

Function Sales – Storage & Application

Reports to Head – Business Development

Job location : Chakala - Andheri East

Role

 Prepare business development strategies by proactively researching and anticipating prospective client needs for NetApp, Commvault, Veeam, BigFix and AppScan solutions and expand our customer base.

 Actively identify and qualify potential customers through variou methods, including networking, cold calling, online research and industry events.

 Understand customer business needs and challenges and effectively present and demonstrate the value of our solutions. Conduct product demonstrations and presentations.

 Drive customer engagement, retention, and upsell opportunities by delivering high-value consultative solutions.

 Stay up to date on market trends, competitor activities and customer needs.

 To work closely with the Sales operations team to drive solution designs, working on requirement documents for proposals, contracts/agreement closures and deal closures.

 Maintain accurate and up-to-date records of all sales activities in the company's CRM system.

– Desired Skills

 Excellent communication, presentation, interpersonal, negotiation and closing skills.

 Ability to work independently and as part of a team.

 Willingness to travel as needed.

 Strong understanding of the software sales cycle

 Strong understanding of: Storage & Data Management (NetApp) / Backup & Recovery (Commvault, Veeam) / Endpoint & Patch Management (BigFix)

 Excellent leadership, negotiation, and stakeholder management skills.

 Strong business acumen with experience in strategic account planning.

Desired Experience & Qualification

 5-12 years of front-line sales experience with at least 2 years of relevant product experience.

 Bachelor’s degree in engineering / IT / Management / MBA (Sales / Marketing) preferred.

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Essential Duties and Responsibilities:

Managing the Mumbai branch and maintaining a healthy Profit

Job Description:

Create a sales team and technical team.

Identify and close deals into SMB/Enterprise segment.

Manage a healthy relationship with the OEMs, team members and customers.

Lead the team to achieve targets.

Sell data security and data backup solutions to corporate customers of Mumbai.

Meet Monthly/ Quarterly/Yearly target of customer meetings and sales targets.

Skill Requirements:

At least 7 years of sales experience with a reseller organization selling cyber security or backup solutions to corporates of Mumbai.

It’s a Client facing role with a proven experience into security or backup solution sales.

Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication).

Should have managed a team for the last 3 years.

Mandatory Requirement

At least 7 years’ experience of selling data security or data backup solutions to corporate customers of Mumbai from Mumbai

Education and/or Work Experience Requirements:

At least 7 years’ experience of selling data security or data backup solutions to corporate customers of

7+ years of experience in the Mandatory Requirements given below.

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Ability to work independently and to carry out assignments to completion within parameters of instructions given.

Job Requirements:

Minimum Experience: 7 years

Working Days: 6 days Monday to Saturday

Salary: As per company norms plus 25% as variable pay on achieving targets

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