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Job Description
Job Summary: The core function of the Technical Lead (TL) is to comprehend design details and manage the execution of the technical solution, working closely with the Technical Architect.
Role Responsibilities to the Internal Project Team:
- Direct and manage developer resources to accomplish project goals
- Develop in Apex, Lightning, Visualforce, React and other technologies to build customized solutions
- Use knowledge of Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Perform and plan code reviews with developers on a consistent cadence
- Manage user stories for developers: prioritizing stories within a sprint and serving as an escalation point for the developers on all technical questions or issues
- Manage deployments and version control
- Assist the Technical Architect in aspects of solution design
- Escalate issues or bugs that might impact the project or potential for customer success
Role Requirements & Qualifications
- Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)
- Vlocity Platform Developer certification; working experience with Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc.
- Strong customer-facing skills, proven ability to communicate and build relationships with business and technical audiences, great teamwork and collaboration skills
- Knowledge of health, insurance and key business processes (calculation rules, quoting, claims, etc.)
- Precise and effective customer and team communications and presentation skills
- Understand technology application within business
- A proven ability to manage multiple, competing priorities simultaneously
- Understand key concepts of user-centered design and design thinking
- Technically supporting developers with their tasks
Required - Minimum Bachelor's Degree or any other equivalent Degree in Computers Required Experience
- Work Experience with Salesforce integrations
- Minimum 5+ years of Overall work experience
- Minimum 2 - 3 years implementing Salesforce Integration & Lightning development projects
- Minimum 3+ years Vlocity project experience around Health, Insurance Industries
Benefits: Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Type: Full-time (Flexible with remote working option, if outside Bangalore)
· Edit raw footage into cohesive, engaging, and visually polished course videos.
· Add motion graphics, captions, transitions, animations, and branding elements.
· Enhance audio quality and synchronize audio-visual elements effectively.
· Develop interactive video components using tools like H5P, Adobe Captivate, or Camtasia.
· Integrate clickable elements, quizzes, and branching scenarios within videos.
· Package and export interactive content in SCORM/xAPI formats for LMS deployment.
· Ensure video outputs are optimized for accessibility, device compatibility, and web delivery.
· Collaborate closely with instructional designers, voice-over artists, animators, and developers.
· Maintain structured organization of video assets, backups, and project versioning.
Candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using Angular/React, JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional front-end design.
Responsibilities :
- Designing, developing, and testing UI for mobile and web applications.
- Build reusable code and libraries for future use.
- Accurately translate user and business needs into functional front-end code.
Requirements :
- Bachelor's degree or equivalent in Computer Science, Information Technology or MCA.
- 2-5 years of experience
- Good in fundamentals of Computer Science and Programming Languages
- Understanding of HTML, CSS or JavaScript will be an added advantage.
About the job:
You'll be responsible for building backend of our platforms. You must know Mongodb, and Node.js.
Expectations:
Develop backend API’s.
Strong ability to design and configure schema and MongoDB data modelling
Assuring the complete stack is designed and built for high performance and scalability.
Your Requirement:
Must know Mongodb and Node.js.
Work experience of minimum 2 years.
Worked with startups and evolved products for scale.
Preferred:
Growth mindset & leadership abilities to work in a frugal environment.
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About Us |
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upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
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Responsibilities:
- Develop REST/JSON API’s Design code for high scale/availability/resiliency.
- Develop responsive web apps and integrate APIs using NodeJS.
- Presenting Chat efficiency reports to higher Management
- Develop system flow diagrams to automate a business function and identify impacted systems; metrics to depict the cost benefit analysis of the solutions developed.
- Work closely with business operations to convert requirements into system solutions and collaborate with development teams to ensure delivery of highly scalable and available systems.
- Using tools to classify/categorize the chat based on intents and coming up with F1 score for Chat Analysis
- Experience in analyzing real agents Chat conversation with agent to train the Chatbot.
- Developing Conversational Flows in the chatbot
- Calculating Chat efficiency reports.
Good to Have:
- Monitors performance and quality control plans to identify performance.
- Works on problems of moderate and varied complexity where analysis of data may require adaptation of standardized practices.
- Works with management to prioritize business and information needs.
- Experience in analyzing real agents Chat conversation with agent to train the Chatbot.
- Identifies, analyzes, and interprets trends or patterns in complex data sets.
- Ability to manage multiple assignments.
- Understanding of ChatBot Architecture.
- Experience of Chatbot training
- BE/B.tech Computer science or related degree.
- Salesforce Platform Developer II certification is highly desired
- 4+ years of experience programming on the Salesforce platform
- Deep understanding of the Salesforce.com product suite including Sales Cloud, Platform and the App Exchange
- Extensive development experience with Apex Classes, Triggers, Visual-force, Lightning, Batch Apex, SOQL, Salesforce API's and other programmatic solutions on the Salesforce platform
- Firm understanding of advanced design patterns and engineering best practices
- Familiarity with agile software delivery methodologies such as Scrum
- Background in development of enterprise systems as part of a complete software product life-cycle
- An effective communicator that works well in a collaborative team setting
- Natural problem solver who enjoys identifying ways to improve our customer's overall experience
- Prior experience in SaaS or subscription-based companies is a plus
- Familiar with integration applications such as Boomi, Informatica and Mulesoft preferred
- Working knowledge of Web and JavaScript frameworks are a plus Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision.




