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Job Description
Job Summary: The core function of the Technical Lead (TL) is to comprehend design details and manage the execution of the technical solution, working closely with the Technical Architect.
Role Responsibilities to the Internal Project Team:
- Direct and manage developer resources to accomplish project goals
- Develop in Apex, Lightning, Visualforce, React and other technologies to build customized solutions
- Use knowledge of Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Perform and plan code reviews with developers on a consistent cadence
- Manage user stories for developers: prioritizing stories within a sprint and serving as an escalation point for the developers on all technical questions or issues
- Manage deployments and version control
- Assist the Technical Architect in aspects of solution design
- Escalate issues or bugs that might impact the project or potential for customer success
Role Requirements & Qualifications
- Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)
- Vlocity Platform Developer certification; working experience with Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc.
- Strong customer-facing skills, proven ability to communicate and build relationships with business and technical audiences, great teamwork and collaboration skills
- Knowledge of health, insurance and key business processes (calculation rules, quoting, claims, etc.)
- Precise and effective customer and team communications and presentation skills
- Understand technology application within business
- A proven ability to manage multiple, competing priorities simultaneously
- Understand key concepts of user-centered design and design thinking
- Technically supporting developers with their tasks
Required - Minimum Bachelor's Degree or any other equivalent Degree in Computers Required Experience
- Work Experience with Salesforce integrations
- Minimum 5+ years of Overall work experience
- Minimum 2 - 3 years implementing Salesforce Integration & Lightning development projects
- Minimum 3+ years Vlocity project experience around Health, Insurance Industries
Benefits: Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Type: Full-time (Flexible with remote working option, if outside Bangalore)
Data AnalyticsAbout the organization:
Bhanzu is a Math EdTech company which has recently raised a Series B round led by Epiq Capital with participation from Z3 partners and existing investors and is rapidly scaling across geographies with online live classes and games.
About the Founder & CEO - Neelakantha Bhanu
Neelakantha Bhanu Prakash is the world's fastest human calculator and India’s mental math Olympic Gold Medalist. Alongside holding four world records and 50 Limca book records, Mr. Bhanu is also a TEDx speaker and educator. He believes that the skill he has been gifted with can be passed on and taught using the right methodology and initiates in the same direction. Giving his vision of completely eradicating Math phobia a head start, Mr. Bhanu has led numerous projects for developing Arithmetic skills in students across the globe.
He has addressed audiences across 23 countries at the Commonwealth Conclaves, Future city Summits, ISB, IITs, and Multiple other global institutions and meets about the importance of Arithmetic learning in the overall development of a child.
Website:- https://www.bhanzu.com/
Role: Marketing Intern (WFO)
Location: Bangalore, HSR Layout.
Key Responsibilities:
- Collect, organize, and maintain data for marketing activities.
- Ensure accuracy and timely updates of information and projects
- Conduct market research and competitor analysis.
- Provide insights and recommendations based on findings.
- Assist in preparing detailed reports for ongoing activities.
Requirements:
- Currently pursuing or recently completed a degree in Marketing, Business, or related fields.
- Strong organizational and multitasking skills.
- Proficiency in MS Office/Google Workspace.
- Analytical mindset with attention to detail.
- Excellent communication and interpersonal skills.
Note: A Pre-Placement Offer (PPO) will be provided based on performance.
Deliver sales target by generating leads and converting them.
- Can Do Attitude
- Challenge Saturated Paradigms
- Inquisitiveness
- Unlearn And Relearn
Skills: ETL+ SQL
· Experience with SQL and data querying languages.
· Knowledge of data governance frameworks and best practices.
· Familiarity with programming/scripting languages (e.g., SparkSQL)
· Strong understanding of data integration techniques and ETL processes.
· Experience with data quality tools and methodologies.
· Strong communication and problem-solving skills
Detailed JD: Data Integration: Manage the seamless integration various data lake, ensuring that jobs are running as expected, validate the data ingested , track the DQ checks , rerun/reprocess the jobs in case of failures post figuring out the RCAs
Data Quality Assurance: Monitor and validate data quality during and after the migration process, implementing checks and corrective actions as needed.
Documentation: Maintain comprehensive documentation related to data issues encountered during the weekly/monthly processing and operational procedures.
Continuous Improvement: Recommend and implement improvements to data processing, tools, and technologies to enhance efficiency and effectiveness.
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
.NET
C#We are looking to hire excellent .NET developers. You will be a part of a talented distributed team responsible for designing and developing critical systems, delivering high-performance software for leading European clients. The primary focus will be to implement an end-to-end solution focusing on performance using .NET and Angular (nice to have).
You will be contributing in all phases of the development lifecycle, writing well-designed, testable, efficient code. The code will have to meet the quality checks using SonarQube and AI-based code analysis tools. You will be a part of a team of back-end developers, DevOps engineers. The projects are managed in an Agile way, using the SCRUM process.
Candidate Experience
The candidate should have 8+ years of working experience in the .NET and .NET Core technology stack. The candidate will be evaluated accordingly to their total work experience. Expectation from the Candidate Deep understanding of .NET Framework/.NET Core and Angular (desirable)
Skills and Qualifications
- Strong object-oriented development experience in C#; strong understanding of .NET Framework and .NET Core.
- Well-versed in C#, MVC, ASP.NET Core, LINQ, Middleware, DI containers, Services, FluentAPI, Swagger Specs, etc.
- Strong ability to build RESTful services using ASP.NET Core WebApi.
- Solid hands-on experience using ORMs like Entity Framework Core.
- Team management aspects for 20-30 people
- Experience using Moq and Microsoft Unit Test Framework.
- Solid experience in any RDBMS – preferably SQL Server but Oracle, MySql would also be okay.
- Experience building responsive web UIs in React.
- Knowledge on ExtJS (Sencha) would be a huge plus.
- Knowledge of Containerization using Docker.
- Basic understanding of widely used design patterns like CQRS, DDD (Domain-Driven Design), Repository, etc.
- Experience working in Git with modern CI/CD/DevOps processes.
Other Skills
- Ability to work in a diverse team/multiple stakeholder environment.
- Should have worked in an Agile environment following methodologies such as Scrum.
- Preferred knowledge of software requirements assessment and implementation, automated testing, continuous integration, automated deployments, source code repositories, and code check-in processes (e.g., GitHub, TFS, AWS CodeCommit, etc.).
- Work with stakeholders and find prototypes for their needs and drive the solutions.
- Lead a team of developers, provide guidance and mentorship.
- Have a strong sense of ownership
Behavioral Skill
- Should be self-motivated and a quick learner with a problem-solving mind-set
- Attention to detail and follow-through to achieve good quality and meet deadlines.
- Ability to work effectively in a team as well as in an individual environment
- Should have excellent written and verbal communication skills.
Kubernetes
DockerSr Enterprise Software Architect with Cloud skills and preferably having either a GCP Associate or Professional Certification.
The requirement is to understand existing Enterprise Applications and help design a solution to enable Load balancing & Auto Scaling the application to meet certain KPIs.
Should be well versed with
- Designing and Deploying Large enterprise software in Cloud
- Understands Cloud fundamentals
- DevOps & Kubernetes
- Experience deploying cloud applications and monitoring operations
- Preferably Google Cloud
- Associate or Professional Certification.
Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.
Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.
Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.
Data Science
Python
R Programming
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