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Responsibilities :
- Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
- Configuration, Troubleshooting and assisting setup of backup Environment.
- Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
- First and second level troubleshooting of the backup and restore issues
- Update & Maintain Pertinent technical and Operational Documentation
- Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
- Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
- Working with tape library teams on tape management
- Installation and configuration of backup software on servers and clients.
- Checking the failed backups for the day and rerunning them to meet SLA
- Setting up or Assisting in LAB/Dev machine needs for test purpose etc
- Requesting tapes from offsite location to facilitate restore
- Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
- Work on RPO ( Recovery Point Objective ) and failure reports
- Backup policies and storage media management
- Daily operational checklists
- Notifications to a Group of Users or IT Admins mailing list
- Work on Change management windows
- Generate multiple reports and metrics as required for operations and planning
- Strive for improvement in operational and business value.
Strategy & Operations Generalist (Visuals & Documentation)
About the Role:
We are looking for a high-IQ, high-output Strategy & Operations Generalist to join our team as a "Force Multiplier." This isn't a role for someone who wants to stay in a narrow lane; it’s for a smart thinker who thrives on variety, speed, and excellence.
Your primary mission is to translate complex ideas, raw data, and messy brainstorms into world-class visual narratives (PowerPoint) and airtight documentation. You will work closely with leadership to ensure our strategy is communicated clearly and our operations are documented flawlessly.
Key Responsibilities:
Executive Storytelling: Design high-stakes PowerPoint presentations for board meetings, client pitches, and internal strategy sessions. You don't just "make slides"; you build the narrative arc.
Technical & Process Documentation: Draft clear, concise, and professional documentation, including SOPs, project reports, white papers, and research summaries.
Information Synthesis: Take hours of voice notes, scattered data points, or 20-page research papers and distill them into 1-page executive summaries or 5-slide decks.
Strategic Support: Act as a "Chief of Staff" style resource for various departments, jumping in to solve problems, organize workflows, and move projects across the finish line.
Quality Gatekeeping: Ensure every external-facing document or deck meets the highest standards of logic, grammar, and design.
Who You Are (The "Horsepower" Profile)
Intellectual Curiosity: You are a fast learner who can wrap your head around a new industry or technical concept in hours, not days.
Design-Forward Mindset: You have a "Power User" command of PowerPoint or Keynote. You understand whitespace, hierarchy, and how to use data visualization to tell a story.
Exceptional Writing: Your prose is lean, logical, and persuasive. You can write for a CEO or a developer with equal ease.
Relentless Execution: You have the "horsepower" to handle high-pressure deadlines without losing attention to detail.
Autonomous Problem-Solver: You don't wait for a manual; you build the manual. You are comfortable with ambiguity and "figuring it out."
Requirements:
Experience: 2–5 years in management consulting, startup operations, executive support, or a research-heavy role.
Tech Stack: Mastery of PowerPoint/Google Slides and Notion/Google Docs. Familiarity with AI tools (LLMs) for research and drafting is a major plus.
Portfolio: Ability to demonstrate previous work (decks or writing samples) that showcases your ability to simplify complexity.
Education: Bachelor’s degree in Business, Communications, International Relations, or a related field (or equivalent "real world" experience).
Objectives
- Budget: Management of budget for Hardware Asset Management tools, services and staffing (permanent and temporary)
- Talent management: Permanent, contract, temporary and graduate trainees
- Matrix management: Management of staff with Hardware Asset Management responsibility in other business units
- Lead third-party Hardware Asset Management resources: Supervisory responsibility for third-party resources supporting Hardware Asset Management activity
- Financial: Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal
- Environment: Endpoints and edge devices, software and service asset vendors, on-premises data center assets, and cloud services
- Other: Liability management and remediation tracking
The IT asset manager will:
- Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
- Promote and advocate the value of Hardware Asset Management to various leaders. This includes developing and promoting effective Hardware Asset Management strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
- Identify and report on breaches of Hardware Asset Management policy, and track remedial action.
- Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
- Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
- Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
- Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
- Assign responsibilities for sub disciplines, such as IT asset disposition (ITAD).
- Ensure that Hardware Asset Management -related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
- Provide access to technology asset data in support of essential activities required to support the effective running of the business.
- Manage the everyday functions of the core Hardware Asset Management team. This includes staffing, budgeting and other relevant management functions required to hold all IT and business stakeholders accountable for optimizing the cost, risk and benefit of digital technology assets throughout their life cycle.
- Managing the deployment and collection of devices and other hardware assets to the associates or offices.
The IT asset manager acts in a leadership role and must demonstrate the following leadership attributes:
- Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for Hardware Asset Management and execute it effectively in order to drive results toward those objectives
- Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
- Strategic relationship management — Includes working with vendors during compliance audits
- Strategic vision — Ability to sense emerging needs and drive change as Hardware Asset Management develops and matures to meet organizational and technology challenges
The Hardware asset manager must have the following skills:
- Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
- Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources
- Strong analytical, data processing and problem-solving skills
- Proficiency in process formulation and improvement
- Ability to read and interrupt contracts to properly manage digital technology, which includes license and maintenance agreements
- Ability to manage the deployment and collection of devices and other hardware assets to the associates or offices in a large scale. Demonstrable experience of managing assets in hundreds of thousands will be required.
The Hardware asset manager must have in-depth knowledge and experience of the following:
- Technology asset life cycle (whether digital technology, information, financial or physical assets), best practice governance, tools and services
- Policy, process, and procedure development and implementation
- Technology contracts and their likely cost implications through the technology asset life cycle
- Engagement with sourcing, procurement and vendor management legal, tax and accountancy advisors for additional information
- Data processing, analysis and quality management tools
- Ability to manage effective deployment, collection and disposition of assets and managing the devices through its lifecycle
Additionally, an understanding of IT business continuity, cybersecurity, and integrated risk management and optimization methodologies is highly desirable, along with knowledge of IT management.
The following experience is considered essential:
- A management role, including engagement with sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
- Prior Hardware Asset Management roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver Hardware Asset Management capability and improved business outcomes
- Atleast 16 years of experience with IT, enterprise asset management or information management
- Demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
- Demonstrated experience in liaising with middle and senior management
- Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
- Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
- Experience managing deployment, collection and disposition of assets in a large scale with globally distributed workforce.
The following experience is considered desirable, but not mandatory:
- 13+ years of experience working in the working in a large IT/ITeS organization
- 13+ years of experience in managing external IT service providers handling digital technology assets
- Experience with ServiceNow platform
This is a sensitive role dealing with commercial risks and significant costs. The organization must have a high level of confidence in the integrity and track record of the individual appointed to this role.
Certifications
The following certifications are considered desirable, but not mandatory:
- ITIL v3 Foundation certification
- Certified IT Asset Manager
- COBIT 5 Foundation
Education and Training
- An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
- Tertiary qualifications in financial accounting, project management or data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred
highly skilled resources, effectively managing candidate relationships, and selling as an employer of choice – all to ensure the right talent is available when needed.
● Handle recruitment activities from gathering the role’s responsibilities, sourcing, screening, interviews, offers, and following up until the candidate joins.
● Articulate, in writing, a plan with deliverables, timelines and a formal tracking process/reporting/metrics.
● Manage customer/partner expectations through a deep understanding of business.
● Work with hiring managers to understand immediate and future requirements in business units to regulate direction of efforts.
● Interview candidates within the framework of the position specification.Possess validated ability to screen, interview and prepare an ideal candidate within an appropriate and consistent timeline.
● Focus on effective networking methods to reach the greatest number of potential candidates through internet sourcing, direct mailing, LinkedIn, industry leads & sources, key contacts, portals, etc.
● Ability to understand how to recruit passive candidates and possess the mentality to "profile people and gauge chemistry of candidates for fit and understand their motivation" rather than simply selling a role.
● Experience in handling salary mapping, offer negotiation and follow up with the candidates.
● Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits
within mission to deliver the highest quality results to our users.
● Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of
talent.
● Challenge the validity of given procedures and processes with the intent to enhance and improve.
● Responsible for fulfillment of hiring requirements which will involve Sourcing screening and scheduling.
● Manage Reporting and Analytics
● Responsible for managing/driving key recruitment metrics
● Client Management
Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.
They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.
What does the role entail:
● Design, develop, and maintain software applications using .NET Core ,C#
● Write clean, maintainable, and efficient code
● Collaborate with cross-functional teams to analyze requirements, design solutions, and implement new features
● Develop and implement unit tests and integration tests to ensure software quality
● Participate in code reviews and provide constructive feedback to peers
● Lead requirements/tasks and guide/mentor junior software engineers in the development process and help them grow their technical skills
Required Skills:
● B.E/B.Tech in computer science
● 4 - 7 years of experience
● Hands-on experience following skills
MS Technologies: NET CORE 5+, C#
Backend : MSSQL/MySQL/Postgres
● Good understanding of Cloud technologies like Azure/AWS.
● Strong understanding of Design Principles, Design patterns and Microservices Architecture.
● Excellent problem-solving, critical thinking, and communication skills
● Must understand full stack development frameworks including knowledge of building scalable APIs, interfaces, software components, schema design, availability, and latency preferably in a cloud environment.
● Worked in fast-paced environment product startup/startup-like culture in an Agile software development environment
Looking for Integration Engineer
Skill Required- Java, Spring Boot, Microservices, CI/CD
- Analyze, plan and develop requirements and standards in reference to the product pipeline.
- Create and manage the product plan for new tech integrations with the third-party vendors.
- Manage the current integrations with the third-party vendors for ongoing changes & requirements.
- Determine and define clear deliverables for the team members. Assign and oversee the daily tasks of technical personnel while ensuring the team is actively working toward established product milestones.
- Hold daily scrum team meetings to determine progress and address any questions or challenges regarding projects
- Establish and implement training processes and strategies for all technical personnel
- Ensure high test coverage and low post release issues through effective product planning.
- Prepare progress reports for senior management.
Qualifications
- Master's degree in Project Management or related technical field required
- Demonstrated understanding of Project Management processes, strategies and methods
- Experience mentoring, coaching and developing rising talent in the technology department
- Excellent time management and organizational skills and experience establishing guidelines in these areas for others
- Strong sense of personal accountability regarding decision-making and supervising department teams
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacle
• Should prepare the effective test data for the identified cases.
• Should be able to configure the test environment.
• As per the sprint planning, execute test cases and report the bugs.
• The test execution involves at the user interface level, including functional tests, UI
tests and workflow tests to identify system and software problems and their causes
• Work with automated test cases using already existing frameworks
• Work in agile Team and actively participate in agile events
• Be an advocate of high quality of the products you work on
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Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth |
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Develop new features and infrastructure development in support of rapidly emerging business and project requirements |
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Assume leadership of new projects from conceptualization to deployment |
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Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design |
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Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities |
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Visualize, design, and develop creative and innovative software platforms, as we continue to experience dramatic growth in the usage and visibility of our products |
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Create scalable software platforms and applications, and efficient networking solutions that are unit tested, code reviewed and checked regularly for continuous integration |
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Examine existing systems, identifying flaws and creating solutions to improve service uptime and time-to-resolve through monitoring and automated remediation |
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Plan and execute full software development life cycles (SDLC) for each assigned project, adhering to company standards and expectations |
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Special Skills Required |
Bachelor’s degree in software engineering or information technology |
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2+ years of experience engineering software and networking platforms |
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2+ years of experience in building large-scale software applications. |
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Proven ability to document design processes, including development, tests, analytics, and troubleshooting |
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Experience with rapid development cycles in a web-based environment |
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Strong scripting and test automation abilities, ability to drive a Test Driven Development Model |
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Working knowledge of relational databases as well as ORM and Postgre and other SQL technologies |
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Proficiency with Javascript, Typescript, React.js, Babylon, Nodejs, HTML5, CSS3, and order management systems |
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Proven experience designing interactive applications and networking platforms |
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Web application development experience with multiple frameworks, including Blockchain, Hyperledger, Spark, Kafka, Elasticsearch, neo4j, graphQL |
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Desire to continue to grow professional capabilities with ongoing training and educational opportunities |
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Additional Knowledge in computer vision, embedded, blockchain technologies a plus |
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Experience Designing and integrating RESTful APIs |
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Excellent debugging and optimization skills |
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Unit/integration testing experience |
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Interest in learning new tools, languages, workflows, and philosophies to grow |
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Professional certifications |
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Location |
Bengaluru, Karnataka, India - 560072 |
Experience: 6+ Years
Essential Skills & Experience
- Must to have minimum of 3 years of experience in using Angular 2+ and above versions.
- Develop modern software applications and working with the team to solution definition and guide teams through execution and implementation
- Ensuring high performance on mobile and desktop
- Must have experience for writing tested, idiomatic, and documented Angular, JavaScript, HTML and CSS
- Must have knowledge of OOP concepts, industry best practices and architecture designs.
- Must have good understanding of web technology/enterprise level applications.
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
- Experience should include structured source code management using SVN or GIT and build using MAVEN/Grunt.
- Good to have backend experience in any one of the backend technologies mentioned below:
- Java with Spring boot.
- PHP
- Need to have good experience in Web application designing.
- Good to have experience in Agile methodology.
Nice to Have
- Experience with web servers like Nginx or NodeJS
- Basic awareness of cloud orchestration frameworks like Kubernetes/Docker
- Understanding of Unit Testing Frameworks
BEHAVIORAL SKILLS
- Self-motivated and a Quick Learner
- Ability to consistently perform and meet deadlines
- Attention to detail and follow-through
- A good understanding of customer satisfaction
- Ability to work effectively in a team as well as in an individual environment
- Excellent written and verbal communication skills
#Bangalore #bangalorejobs #blr #insidesales
Job Skills:
· Comfortable making cold calls and talking to new people.
· Excellent communication skills (English, Hindi with one regional language)
· Ability to call, connect, interact with potential customers.
· Eager to expand company with new sales.
· Self- motivated and self-directed.
· In depth understanding of company services and its position in the industry
· Knowledge of sales process from initiation to close.
· Ability to work independently or as an active member of team.
Qualification- Any Graduate
Job Location- Bangalore
Experience- Min 0.6 to 5 Years
Salary- Upto 5.5 LPA (+INCENTIVES)
Language- English, Hindi (Hindi is Mandatory)
Interested candidates can send their resume by email or whatsapp or contact on the below mentioned details. Please refer to your friends as well
Madhan



