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Responsibilities :
- Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
- Configuration, Troubleshooting and assisting setup of backup Environment.
- Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
- First and second level troubleshooting of the backup and restore issues
- Update & Maintain Pertinent technical and Operational Documentation
- Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
- Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
- Working with tape library teams on tape management
- Installation and configuration of backup software on servers and clients.
- Checking the failed backups for the day and rerunning them to meet SLA
- Setting up or Assisting in LAB/Dev machine needs for test purpose etc
- Requesting tapes from offsite location to facilitate restore
- Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
- Work on RPO ( Recovery Point Objective ) and failure reports
- Backup policies and storage media management
- Daily operational checklists
- Notifications to a Group of Users or IT Admins mailing list
- Work on Change management windows
- Generate multiple reports and metrics as required for operations and planning
- Strive for improvement in operational and business value.
Location: Bangalore
Experience - 3 ~ 9 Years
o Excellent C++ programming skills in an embedded environment
o Strong knowledge of Design patterns in C++
o Development experience on MPEG-DASH, HLS, Smooth streaming
o Excellent development skills in Multimedia framework, Gstreamer
o Development experience in Multimedia container formats (AVI, TS, MP4, WMV, RM, FLV, MKV, and PS), audio/video codecs
o Strong knowledge of DRM/TEE/Security Domain, W3C EME, CDM, Common Encryption, DTCP, HDCP2, Crypto spec
o Strong understanding of Linux/RTOS and system programming
o Excellent analytical and problem-solving skills
Plus Points
o Knowledge of Open source integration
o Cross-compiling for ARM architecture, profiling tools
o Knowledge of tools GIT/Gerrit/GCOV/LCOV
o Familiarity with agile development
Job Description
Technical Support Engineer – Elastic Stack
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
RESPONSIBILITIES
· Be the First point of contact for support queries
· Be responsible for solving customer queries and tickets in timely manner.
· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
· Log monitoring, event monitoring and resolving tickets in defined SLA.
· Apply updates and patches to keep the software up-to-date in line with organizational policies
· Provide support for installation and configuration.
· Monitor and identify areas of performance improvement
· Identify and write scripts for automating support tasks.
· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
· Hands-On experience and skills in Linux operating system
· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
· Hands-On experience of Linux operating system
· Experience in NoSQL or RDBMS technology is desirable
· Python/Node.js or relevant data processing programming experience is preferred.
· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
· 2 -4 years of experience in technical support role.
· At least 2+ years experience working across multi-cultural and geographically distributed teams
· Experience in trouble shooting, maintaining and supporting production setup
· Engineering or equivalent degree
· Ability to interact effectively with customers for problem resolution.
· Sense of urgency and ownership to get problems solved in timely manner
· Attention to details.
· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
ABOUT US.
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Bangalore and Mumbai
Want to work for Riskcovry?
We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.
Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/
We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals
Job Location: Bangalore (Work from Home Based on Covid Safety Guidelines)
Industry Type: Insurance and Technology
Vacancy: 6 Positions
Experience: 3-4 Years
- Level 4 - 4no’s
- Level 3 - 1no’s
- Project coordinator
Additional Benefits: Insurance, PF, Gratuity,In house Psychologist and ESOPs for deserving candidates.
Roles & Responsibilities
- Experience with L2/L3 support, Service Management, Escalation management, KPI/SLAs tracking, measuring and reporting
- Ability to troubleshoot and provide resolution in a fast-paced environment
- Installing/ upgrading the database server and application tools.
- Good in creating support documentation – Runbook, troubleshooting guide, SOP
- Should be open to work towards issue resolution as priority tasks
- Ability to qualify issues, test them and provide resolution with the help of Dev/Engineering team
- Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
- Solve database usage issues and malfunctions.
- Provide data management support for our users/clients
- Linux/Unix Operating System skills including
- Viewing and searching server log files
- Editor skills such as vi, vim, emacs etc
- Restart and trouble shoot servers not responding
- Copy files from remote servers
- Vhost and Access logs interpretation
Requirements, Desired Skills and Experience
- Hands-on experience in delivering results-driven solutions with proven business value.
- 3+ years of experience with Python/Perl/C or similar scripting.
- Familiar with queries, procedures, and query optimization
- Hands on experience with linux operating environment.
- Run simple scripts on linux preferably linux root as sudo
- AWS certification - preferred.
- Excellent interpersonal skills.
- Familiarity with working on an Agile/Iterative development framework.
- Self-starter with a positive attitude with the ability to collaborate with product managers and developers.
- Good to have knowledge of support tools – Freshdesk or similar tools
- Prior knowledge of Insurance domain is a plus
- Should be open to work over weekends and on holidays during emergencies
We have an opportunity for a Lead Operations Engineer role with our client at Bangalore /Gurgaon. Sharing the JD for your reference. Please revert if you would be interested in this opportunity and we can connect accordingly.
JOB DETAILS
Shift timing:
9.00AM-6.00PM / 11.00AM -8.00PM / 2.00PM – 11.00PM / 7.00PM -3.00AM IST(Night shift allowance will be provided)
Position
Lead Operations Engineer
Location
Bangalore/ Gurgaon
About Our client
Who we are :
At a time when consumers are connected and empowered like never before,
Our client is helping the world's largest brands provide amazing experiences at every turn. It offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24
social channels. We empower entire organizations to work together across social, marketing, advertising,
research, and customer care to manage customer experience at scale. Most exciting, Our client works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike,
P&G, Shell, Samsung, and Visa.
What You'll Do
What You’ll Do As a Lead Operations Engineer at our client, you should be passionate about working on new technologies, high profile projects, and are motivated to deliver solutions on an aggressive schedule.
Candidates from product based companies only.
1. 5-7 years of exposure and working knowledge of data centers on-premise or on AWS/Azure/GCP.
2. Working Experience on Jenkins, Ansible, Git, Release & Deployments
3. Working Experience on ELK, Mongo, Kafka, Kubernetes.
4. Implement and operate SaaS environments hosting multiple applications and provide production support.
5. Contribute to automation and provisioning of environments.
6. Strong Linux systems administration skills with RHCE/Centos.
7. Have scripting knowledge in one of the following – Python/Bash/Perl.
8. Good knowledge on Gradle, Maven, etc
9. Should have knowledge of service monitoring via Nagios, Sensu, etc
10. Good to have knowledge on setting up and deploying application servers .
11. Mentoring Team members
Technical Support Manager
Full Time, Permanent
About Bizongo:
-
Good understanding and work experience with Linux, Java, Spring Boot, SQL, one of RDBMS Database
-
Good Understanding of AWS Infrastructure including EC2
Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!
Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment
Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017
Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company
The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce
Experience in Linux
Experience in Telecom Call Flows
Experience in 3GPP
Experience in EPC or 5Gcore
Role 1 : Core Java
Experience - 5 – 10 years
Location – Mumbai ( NKP) / Weworks
Primary Skills / Must have:
- Knows Java Programming Language (Java 7, 8) with Object-Oriented Design and Spring Framework. Understanding of RESTFul Services development.
- Has a good understanding of asynchronous requests, multithreading and related issues and ways to resolve them.
- Has a good understanding of web and web programming principles, cookies, sessions etc.
- Familiar with tomcat, servlet model and their limitations.
- Has a good understanding of basic algorithms and data structures.
- Good analytical skills, problem-solving skills and willingness to learn.
- Good communication and collaboration skills. Willing to ask questions.
- Team player.
Secondary Skills / Desired skills
- Modern web development tools including JavaScript frameworks such as Angular JS and CSS frameworks such as Bootstrap.
- Familiarity with Git and Linux/Unix commands.
Role 2 – JAVA + Linux + SQL Server combination of skills - Bangalore
Experience – 4 – 9 years
Location – Bangalore ( RMZ Ecoworld)
Required Technical Skills:
- Strong Java experience.
- Experienced in Agile development lifecycle.
- Hands-on experience with Programming language: Python, and SQL
- Experience in database platforms : DB2/Sybase/MSSQL server.
- Working knowledge of Linux/Unix.
- Working knowledge of Java spring framework,Angular 7/8,GIT.
Desired Technical Skills:
- Working experience on Actimize RCM solution.
- Knowledge of testing automation tools like selenium.
- Good knowledge of Actimize AIS solution
- CI/CD
Required Aptitudes
- Ability to take on challenges and open to learning new technologies.
- Ability to work on multiple projects at the same time.
- Passion for innovation and find creative solutions to complex business problems.
- Team player.
Educational qualification and experience:
- Bachelor degree in engineering/computer science or MCA from recognized institution
- Minimum 3 years of development experience in required technical skills.
Role 3 – Java+ Spring + Azure ( Mandatory)
Location – Bangalore
Experience – 4 – 7 years
Role 4 – Java Fullstack
Experience - 5 – 9 years
Location – Mumbai ( NKP)
No of open role – 4
Mandatory Skills – Core Java , Full stack and Unix
Responsibilities Include:
Ø Work closely with Business Analysts to understand User and Functional Requirements
Ø Conduct Technical Design, create Design Prototype and Design Specifications. Be able to understand business needs and translate into technology solutions
Ø Implement the requirements using the latest firm wide technologies and approved global solutions
Ø Perform Unit Testing and, wherever applicable, collaborate with QA Engineer on System / Integration / QA / Regression / Performance / Capacity Testing, and create testing documentation
Ø Coordinate with users on User Acceptance Testing and provide testing support
Required technical skills:
Ø Minimum 3-4 years of hands-on experience in software development
Ø Good programming skills using Java
Ø Excellent relational database skills on Sybase / DB2 & Unix Shell Scripting
Ø Good knowledge and solid experience in Agile software development
Ø Good knowledge, skills and abilities to perform high quality software testing
Ø Experience on Axiom / XML / SOAP / Informatica is preferred but not essential
Required professional skills:
Ø Enthusiasm for and interest in learning and applying new technologies to solve real world business problems
Ø Pursuit for perfect delivery quality in a zero-error-tolerance environment
Ø Strong analytical and problem solving skills
Ø Good communication skills including ability to explain technical issues to non-technical people
Ø Highly organized, self-motivated, result-oriented, and proactive with capability to work with minimal supervision
Ø A strong can-do attitude
Ø Creative and flexible while observing policies, rules and standards
Demonstrate highly proficient written and verbal communication skills in the English language
Role 5 – Core Java / Java backend hands on developer
Location – Mumbai and Banglare
Experience - 5 – 10 years /