11+ Community Management Jobs in Indore | Community Management Job openings in Indore

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 

Role:

B2B Social Media Expert

Description:

Are you intimately familiar with the LinkedIn algorithm? Do you specialize in growing brand following on Twitter? Are you proficient in defining and executing social media strategies for Quora, Reddit, Instagram, and Facebook?  We’re looking for an expert with a solid understanding of how each social media channel works and how to optimize content so that it is engaging. As the B2B Digital Marketing Specialist, you will also be responsible for organizing and producing content that follows our clients’ brand guidelines.

Competencies:

• Consistent and self-driven to learn about social media platforms and trends. 
• Strong creative storytelling skills with a focus on visual and content aesthetics.

Skills:

• Working knowledge of SMM tools like Hootsuite, Moz, Loomly, etc.
• Working knowledge of design applications like Adobe Suite, Canva, etc., and other video editing tools.
• Adept at digital tools like Facebook Insights, Twitter Analytics, Google Analytics/Google Ad Manager.
• Adept at communicating in a professional, but unique social media “voice” for each client; directly aligned with the clients’ thought leadership and content platform.

Experience:

• Demonstrable B2B social networking experience and social analytics tools.
• Experience in managing multiple digital marketing campaigns with the ability to analyze and make recommendations on performance.
• Strong understanding of social media KPIs, keyword optimization tools, and social media algorithms.

Location and Type: 

Remote, Full-time

Evaluation:

Portfolios will be checked for expertise in the B2B domain. Please share only case studies of growth where the strategy and execution were owned end-to-end by you. Shortlisting will be followed by a video interview.

Job Title: MIS Executive

Job Type - Full Time

Location – Indore

Summary/Objective:

The MIS Executive will be responsible for managing and analyzing data, generating reports, and providing insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.

Key Responsibilities:

·        Collect, compile, and analyze data from various sources to create comprehensive reports.

·        Develop and maintain efficient databases, ensuring data accuracy and integrity.

·        Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.

·        Implement data validation and cleansing processes to ensure data accuracy.

·        Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.

·        Identify and implement process improvements to enhance data quality and reporting efficiency.

·        Conduct regular audits of data to identify and rectify discrepancies.

·        Stay updated on industry trends and best practices in data management and reporting.

Qualifications/Requirements:

Education:

·        Bachelor's degree in any field.

Experience:

·        Minimum 2 years of proven experience in an MIS Executive role.

·        Jewelry industry experience is good to have

Required Skills:

·        Skilled in product cost analysis, order management, invoicing knowledge, and comprehensive inventory oversight.

·        Strong analytical and problem-solving skills.

·        Proficient in data analysis tools and Microsoft Excel.

·        Database management systems and SQL.

·        Excellent communication and interpersonal skills.

·        Ability to work independently and collaboratively in a team.

·        Detail-oriented with a high level of accuracy.

• Building user-friendly IOS and Android apps on React Native Platfrom.
• proficient in Coding debugging.
• Collaborate with cross - functional terms to define and design new features .
• Work on bug fixing and improving applications performance.
• Hands on experience in optimizing code for application performance.
• Ability to deliver projects on time by satisfying clients needs .
• Wiriting modular , resuable, maintainable , well documented and fully tested code.

Key Responsibilities

• Responsible for achieving both individual and team sales targets.
• Monitor team performance and ensure collective success.
• Conduct cold calling to generate leads and close deals.
• Assist clients with their grievances and ensure timely resolution
• Work across all three domains: Signal Services, Broking, and Copy Trading.
• Develop and implement new sales strategies to drive revenue generation.
• Research and explore global Forex & Comex markets for potential business growth.
• Ensure adherence to company policies, industry regulations, and compliance standards.
• Guide and mentor the team to enhance performance.

Qualifications:

• Minimum Graduate or Post Graduate.
• Proven experience in a client-facing role, preferably in client success, account management, or customer service.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and other relevant tools.

Perks & Benefits:

• Overseas trip by the company
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition. 

Job Title: Client Servicing Executive – Digital Marketing

Location: Indore

Experience: 1–3 years

Industry: Advertising / Digital Marketing

Key Responsibilities:

• Act as the main point of contact between the agency and clients for digital marketing projects.
• Understand client needs, objectives, and brand strategy to develop effective digital marketing solutions.
• Coordinate with internal teams (creative, strategy, media, content) to ensure timely delivery of campaigns.
• Prepare and present campaign plans, performance reports, and recommendations to clients.
• Monitor and manage campaign performance across platforms like Google Ads, Meta (Facebook/Instagram), LinkedIn, etc.
• Conduct regular check-ins with clients to maintain strong relationships and identify new business opportunities.
• Ensure client satisfaction and retention through proactive communication and problem-solving.

Key Skills Required:

• Strong communication and interpersonal skills
• Excellent client handling and relationship-building skills
• Understanding of digital marketing platforms and tools (SEO, SEM, SMM, Analytics, etc.)
• Ability to manage multiple projects and deadlines
• Proficiency in MS Office, Google Workspace, and reporting dashboards
• Problem-solving attitude and team coordination

Qualifications:

• Graduate in Marketing, Mass Communication, or a related field
• Prior experience in a digital or advertising agency is mandatory
• Agency background preferred (freelancing experience not considered for this role)

We’re hiring a Full Stack Developer with strong hands-on experience in Java, Spring Boot, and Angular to join our growing tech team.

🔧 What You'll Do

• Design and develop scalable full stack web applications
• Write clean, maintainable code using Java (Spring Boot) and Angular
• Collaborate with cross-functional teams to deliver high-quality features
• Optimize applications for performance and security
• Participate in code reviews and technical discussions

✅ What We’re Looking For

• 5+ years of professional experience in full stack development
• Strong expertise in Java, Spring Boot, and Angular
• Solid understanding of REST APIs, Microservices, and frontend integration
• Knowledge of databases and version control (Git)
• Excellent problem-solving and communication skills
• Immediate joiners are highly preferred

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately