11+ Community Management Jobs in Indore | Community Management Job openings in Indore

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 

Role:

B2B Social Media Expert

Description:

Are you intimately familiar with the LinkedIn algorithm? Do you specialize in growing brand following on Twitter? Are you proficient in defining and executing social media strategies for Quora, Reddit, Instagram, and Facebook?  We’re looking for an expert with a solid understanding of how each social media channel works and how to optimize content so that it is engaging. As the B2B Digital Marketing Specialist, you will also be responsible for organizing and producing content that follows our clients’ brand guidelines.

Competencies:

• Consistent and self-driven to learn about social media platforms and trends. 
• Strong creative storytelling skills with a focus on visual and content aesthetics.

Skills:

• Working knowledge of SMM tools like Hootsuite, Moz, Loomly, etc.
• Working knowledge of design applications like Adobe Suite, Canva, etc., and other video editing tools.
• Adept at digital tools like Facebook Insights, Twitter Analytics, Google Analytics/Google Ad Manager.
• Adept at communicating in a professional, but unique social media “voice” for each client; directly aligned with the clients’ thought leadership and content platform.

Experience:

• Demonstrable B2B social networking experience and social analytics tools.
• Experience in managing multiple digital marketing campaigns with the ability to analyze and make recommendations on performance.
• Strong understanding of social media KPIs, keyword optimization tools, and social media algorithms.

Location and Type: 

Remote, Full-time

Evaluation:

Portfolios will be checked for expertise in the B2B domain. Please share only case studies of growth where the strategy and execution were owned end-to-end by you. Shortlisting will be followed by a video interview.

Location: Indore

Position: Full Stack Developer Intern

Type: Unpaid Internship

Duration: 3–6 Months

🎯 Role Overview

We are looking for enthusiastic and passionate Full Stack Developer Interns who are eager to learn, build real-world projects, and gain hands-on experience in a professional environment.

✅ Key Responsibilities

• Assist in developing web applications (Frontend + Backend)
• Work with technologies like React.js, Node.js, MongoDB, Express.js
• Develop and integrate APIs
• Debug, test, and optimize code
• Collaborate with the development team on live projects
• Follow best coding practices

🎯 Requirements

✔ Basic knowledge of HTML, CSS, JavaScript

✔ Understanding of MERN Stack (React, Node, MongoDB, Express)

✔ Interest in Backend / Frontend development

✔ Willingness to learn and adapt quickly

✔ Fluent communication skills

✔ Immediate joiners preferred

💡 Preferred Skills

✔ Knowledge of Git/GitHub

✔ Basic understanding of APIs & databases

✔ Exposure to CI/CD or DevOps (bonus)

🎓 Eligibility

• B.Tech / BCA / MCA / Any Graduate (IT background preferred)
• Freshers & Students can apply

🎁 What You Will Gain

• Hands-on experience on live projects
• Real industry exposure
• Certificate of Internship
• Opportunity for full-time role based on performance

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Urgently Hiring Android developer either in Android java (android studio) or React native Android app developer or Flutter Android app developer.

Job Location : Indore ( work from Office)

Experience needed : minimum 6 months needed

******

1) Android developer must have expertise in designing as well as development on any technology( either on Android java or React-native or Flutter)

2) Must have expertise in implementing api ( json parsing )

3) Must have done some fully dynamic Android app before.

4) Can work individually or in a team , immediate joiner

*****

We want a developer who has experience with Quickbooks API, who can create a self serve tool, which will map data from other accounting software to QBO

•Candidate should have basic communication and good convincing power.

•Candidate should be comfortable with calling.

•Lead generation, Ability to work in a team or individually as and when required.

•Outstanding problem solving skills.

•Have great interpersonal skills.

•Candidate should have strong organizational skills.

• Assisting and coordinating with operations team
• supporting administrative staff
• conducting marketing research
• documentation and reporting to the operations department
• preparing reports on competitor product analysis
• ensuring if everything is working in a perfect manner
• using technology to keep the company updated behind the curtains
• Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
• Responsible for rendering useful administrative support to other members of the customer care team.
• Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
• Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
• Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

Job role:

As a data analyst, you will be responsible for compiling actionable insights from data and assisting program, sales and marketing managers build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue.

Job Location: Indore | Full-Time Internship  | Stipend - Performance Based  | 

About the company:

Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand.  KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4

Sounds like a moonshot? It is. We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Website: www.anaxee.com

Important: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8

Responsibilities:

• Ensure that data flows smoothly from source to destination so that it can be processed
• Utilize strong database skills to work with large, complex data sets to extract insights
• Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
• Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure
• Build tools for automating repetitive tasks so that bandwidth can be freed for analytics
• Collaborate with program managers and business analysts  to help them come up with actionable, high-impact insights across product lines and functions
• Work closely with top management to prioritize information and analytic needs

Requirements:

• Bachelors or Masters (Pursuing or Graduated) in a quantitative field (such as Engineering, Statistics, Math, Economics, or Computer Science with Modeling/Data Science), preferably with work experience of over [X] years.
• Ability to program in any high-level language is required. Familiarity with R and statistical packages are preferred.
• Proven problem solving and debugging skills.
• Familiar with database technologies and tools (SQL/R/SAS/JMP etc.), data warehousing, transformation, and processing. Work experience with real data for customer insights, business, and market analysis will be advantageous.
• Experience with text analytics, data mining and social media analytics.
• Statistical knowledge in standard techniques: Logistic Regression, Classification models, Cluster Analysis, Neural Networks, Random Forests, Ensembles, etc.