4+ Routing & Switching Jobs in Hyderabad | Routing & Switching Job openings in Hyderabad

Responsibilities:

• System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
• Deploy, Install, Configure and administer Linux Systems and Servers
• End-user support and troubleshoot technical issues
• IT Asset and device assignments, management, and maintenance 
• G-Suite Administration
• Configure and provide Biometric and HID access
• Maintain licenses for all MTX Applications
• Interact with employees globally at the technical level, as required 
• Perform Regular Audits of IT Assets and Applications
• Ability to configure and scale IT systems and networks for a rapidly growing organization
• Assist with hardware and software issues
• Assist in defining and documenting best practices and support procedures
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

What you will bring:

• 4-7  Yrs experience in IT support and system administration
• Experience in network administration and Cisco Meraki
• Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
• Experience with Linux Server deployment and Administration
• Advanced knowledge of Ubuntu is a must
• Experience in tools like Jenkins, Docker, etc.
• Advanced knowledge of Windows, macOS
• Cisco CCNA Certification is a big plus
• Experience in Cybersecurity is good to have
• Experience working with G-Suite Administration is good to have
• Experience working with Biometric and HID access is good to have
• Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
• Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable. 
• Key soft skills like - 
• Flexible with multifaceted tasks and a team player
• High-level problem-solving
• Analytical and critical thinking capabilities
• Strong interpersonal and collaborative skills
• Exceptional written and verbal communication skills
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Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

• Ability to Influence
• Customer Sensitivity
• Execution Excellence
• Functional Expertise
• Situation Handling
• Team Management
• Working Together

Role Description:

1. Work Experience: Should have work experience in Telco / ISP service Provider background
2. Should have experience in Planning and Operations of Broadband network.
3. Should Lead a Team and Manage Day to Day NOC Operation.
4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
6. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and planning maintenance activities timely.
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
11. Should be available 24*7 for support for responding to emergency situations and planned activities.
12. Should be Responsible for Inventory Management.
13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyse fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

1. Should have Good Knowledge of Switching and Routing.
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
7. Should have Good understanding of Fiber Technology.
8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
10. CCNA/CCNP Certification is Preferred.

The Senior Network Operations Center (NOC) Analyst monitors, performs technical analysis of system issues and outages as they occur across customer enterprise networks. This individual then performs research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and network engineers. The NOC Analyst is responsible for monitoring, researching and documenting various mitigation strategies, and must maintain current and thorough knowledge of customer technologies and their significance to customer operations. This individual must be able to prioritize remediation of issues in a 24 x 7 environment with critical uptime requirements. Primary responsibility of a NOC Engineer is to monitor and resolve any issues related to the servers, networks and telecommunications by consistently troubleshooting and monitoring in an cloud-based data processing environment. • Monitor and Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams • Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact • Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages • Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications • Document all actions in accordance with standard company policies and procedures • Notify customer and third-party service providers of issues, outages and remediation status • Work with internal and external technical and service teams to create and/or update knowledge base articles • Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.) • Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements. • Manage client escalations within SLAs defined in the teams standard operating procedures • Ability to quickly troubleshoot various systems and network issues using standard command line and GUI based troubleshooting techniques. • Experience working with Active Directory, Exchange Online or Office 365. • Working knowledge of Powershell, CISCO CLI and Linux Commands an asset. • Experience supporting Active Directory, Exchange online, an asset. • Monitoring system performance and troubleshooting issues. • Perform daily system monitoring, verifying the integrity and availability. • Monitoring NOC operations for overall health and availability of the MPLS network, timely report and resolution of issues as per allocated service levels. • Raising Trouble Tickets with OEM / 3rd party vendors for fault • Follow Guidelines of team best practices and technology aspects to improve productivity • Escalate issues as necessary according to process protocol • Honoring Operational SLAs for allocated shifts/ projects. • Perform daily checklist procedures and shift handoff procedures. • Create custom reports for clients Skills and Qualifications • Minimum 6+ years of experience in Network operations centre • Knowledge of Sysadmin and Ubuntu skills • Support, configuration, maintenance and upgrading of all networks and infrastructures for corporations • Experience with monitoring tools such as PRTG, NAGIOS etc. • Experience of analysing system and network performance using monitoring and graphical data. • Working Knowledge of ITIL based service desk • Strong technical documentation skills. • Previous customer service experience. Strong communication skills and be a dedicated team player • Bachelor degree in related field, or relevant experience • Should be able to work in 24*7 environment

Test Engineer: (7 to 14 years) • Prepare and run the web application software test plan for different features in application. • Automate the existing/new features using TCL / Python / Robot frame works. • Conduct and participate in design reviews and test plan reviews. • Perform unit and system level testing of implemented software modules and enhancements using lab test equipment needed • Must have good knowledge on Test Automation development using TCL / Python / Robot Framework • Must be familiar with L2/L3 network device function, configuration and protocols (VLAN, TCP/IP, DHCP, IPv4, etc). • Familiarity with common industry test equipment (Cisco Switches/Routers, IXIA traffic generator) is required. • Should have good hands on experience in design test beds/topologies, handling various traffic equipment/tools also help in reproduce customer issues etc. Should be able to take complete ownership of module/feature. • Experience on WIFI (802.11) protocol testing is preferable • CWNA / CCNA certification is preferable