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📍 Location: Bangalore
🔑 Key Responsibilities:
• Oversee end-to-end restaurant operations across the region
• Drive top-line and bottom-line growth of business units
• Ensure compliance with operational standards, audits, and reporting systems
• Lead new franchise openings and expansion initiatives
• Strengthen franchise relationships and support business development
• Monitor financial performance, cost control, and budgeting
• Enhance customer experience and service recovery systems
• Lead, train, and develop Restaurant Managers and teams
📊 What We’re Looking For:
• Diploma/Graduate in Hotel Management / Hospitality (F&B background preferred)
• 8–10 years of experience in multi-unit or regional roles
• Strong leadership, operational, and financial acumen
• Experience in handling franchise models and scaling operations
• Proven ability to manage teams and drive performance
Job Title: Regional Manager – Restaurant Operations
Location: Bangalore
Experience: 8–10 Years
Industry: Casual Dining / Restaurant Chain (Non-QSR)
Reporting to: National Operations Head
We’re a fast-growing food & hospitality brand, expanding across India with a strong franchise network. We’re looking for an Area Manager who’s passionate about people, operations, and growth. This is your chance to lead multiple outlets, shape customer experiences, and drive business success — all while building a career in one of the most dynamic industries.
What You'll Do
Lead Operations: Ensure restaurants run smoothly, from service and kitchen standards to housekeeping and maintenance.
Grow the Business: Identify new franchise opportunities, explore sales avenues like catering and delivery, and keep us ahead of competitors.
Drive Performance: Monitor budgets, audits, and financials to maximize profitability.
Delight Customers: Strengthen feedback systems, resolve issues quickly, and create memorable dining experiences.
Empower Teams: Mentor Restaurant Managers, oversee training, and support employee welfare to keep teams motivated and engaged.
What We’re Looking For
Diploma/Graduate in Hotel Management/Hospitality (F&B background preferred).
8-20 years of experience in restaurant/food service operations.
Proven track record of leading a region or area in the food business.
Skills That Will Help You Shine
Strong knowledge of restaurant ERP systems (Rancelab, Micros, etc.).
Analytical mindset with excellent Excel and reporting skills.
Great communicator, detail-oriented, proactive, and result-driven.
A leader who inspires trust, motivates teams, and thrives in fast-paced environments.
Why Join Us?
Be part of a rapidly expanding brand with exciting franchise opportunities.
Work on diverse projects — from new outlet launches to innovative sales channels.
Enjoy a role that blends strategy, operations, and people leadership.
Travel, learn, and grow with a company that values initiative and creativity.
Job Role
Manage operations of multiple restaurant outlets in the region
Ensure smooth functioning of service, kitchen, housekeeping & maintenance
Monitor sales performance, budgets, and cost control
Handle franchise relationships and support new outlet openings
Conduct audits and maintain brand standards
Lead and manage Restaurant Managers and outlet teams
Qualification: Diploma / Graduate in Hotel Management / Hospitality
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager


