22by7 Solutions
www.22by7.inAbout
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Jobs at 22by7 Solutions
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Why 22by7?
Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.
The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.
Dedicated 24*7 support team
We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.
Culture that has been voted as a Great Place to Work by the People of 22by7
Highly credible and competent Team Members
True work life integration and balance
Other benefits like Medical Insurance, Covid Care, and support structure over and above
About the role
Role- Enterprise Sales Manager- New Business
Band- L3
Reporting to- Head Sales
Location-Bangalore
Role Type- Individual Contributor
No. of Vacancies-02
Job Profile
- Handling end-to-end sales
- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
- Selling across verticals Enterprise Accounts
- Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
- Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
- Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
- Pitching the right solution with the help of Pre-Sales team members
- Cross-Selling and Up-Selling- Growing the Account
- Maintaining a healthy strong funnel on solution portfolio of 22by7
- Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
- Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
- Working on BOM and pricing
- Handling presentations, techno commercial negotiations and Closures
- Create Customer Experience Excellence through continuous follow-up and customer interaction
- Working with other cross-functional team like marketing for carrying out different client/vendor related activities
- Take Sales Accreditation on different product lines which helps for strong pitching
Of the Solutions
Specification-
Education- Open- Any Diploma/Any Graduate/Any Post Graduate
Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must
Person Profile-
- Good verbal and written communication skills
- Good presentation and negotiation skills
- Good at engaging and managing relationship with CXO level
- Excellent at relationship building and managing it
- Who can sniff opportunities
- Good mental resilience
- Drive to win
- Go getter
- Loves to work in fast paced environment and who loves working with target
- Open to travel
Sales Competency Dictionary
Technical Competencies- These are the competencies which are core and directly related to the job.
- Domain Knowledge & Expertise-
Market
Product/Technology
Customer
Competition
Client
- Communication Skill-
Opening a conversation
Listening and Understanding abilities
Assessment of buyer
Growing the conversation
Art of probing/ questioning
Establishing trust, credibility, relationship over a communication
360-degree communication
Closing the communication loop
Presentation skill
Written communication- e-mail, documentation etc.
- Negotiation Skill-
Uncovering and delivering value, increasing the pie, creating win-win situations
Showing the value/worth
Finish it strong
- Proactive
Planning & Methodical
Motives
Networking for new sales opportunities
Persuade
Follow-up
Opportunity Sniffer
Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.
- Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.
Drive to Succeed
Competitiveness
Achieving the goal
Sense of Achievement
Fear of Failure
Perseverance or Persuasiveness
Go getter
- Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.
Handling rejections
Mental resilience
Can take strong decision
Objection Handling
- Emotional Intelligence- The ability to ‘Read people’
Able to empathize with people
Understands the emotions
Understands motivations that drives human behavior
- Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.
Accountability for their action
In-charge of their plans and action
Owning up their success or failures
Doers or Action oriented
Strong at execution
- Organising Skills- The ability to extract information, interpret and plan.
Resourceful
Information collection
Logical interpretation- quickly and accurately
Planning and Prioritizing
Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7
The Role growth- Can grow to Team Lead
Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
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What is the mission of the role? |
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You are expected (through your processes & activities) to deliver world-class customer experience. Mission: The purpose of the role is to implement and troubleshoot Information Security products of 22by7 customers either on-site or remotely. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents. Carry out the technical activities thus ensuring Customer Satisfaction. |
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· Troubleshooting L1/L2/L3 tickets and submitting the RCA. · Implementing information Security products and submitting the reports. · Presenting the appropriate solutions at customer meetings. · Keeping well informed of general technical developments, company products and services. · Maintaining accurate up to date reporting using the company systems and providing ad-hoc manual reporting where required. · Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, liaising with other colleagues and sharing unique knowledge with the rest of the company. |
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Who are your key stakeholders? |
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To achieve the outcomes of the role, you key transactional stakeholders internally are: - Team Lead - Product Managers - Solutions Architects |
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You will be expected to create strong positive relationships with the customers you work with, in a capacity to help the organization service them better. |
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What are you accountable for? |
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You are accountable for end-to-end solutioning for client needs, including documentation, implementation, deployment & reporting.
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Hands on experience on VMware vSphere, Horizon, UEM & Appstack
Installation Experience in HCI (VMware vSAN, VxRail, Cisco HyperFlex, Nutanix etc.,)
Knowledge on Networking
experience in supporting customers based on the ticket assignment.
Troubleshooting knowledge on all the above technologies.
Good Learning capabilities and enthusiasm in enabling on new technologies.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Role- Sr. Engineer Networking-(Post Sales- Implementation Team)
The purpose of the role is to implement and manage different Networking Project implementation for 22by7 customers. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents and submitting to customers.
Key Responsibilities:
Project Implementation as per SoW
Interact with client Project Manager and managing the implementation activities for the client
Troubleshooting L1/L2/L3 tickets and submitting the RCA.
Responsible for documentation and reporting
Presenting the appropriate solutions at customer meetings.
Keeping well informed of general technical developments, company products and services.
Maintaining accurate, up to date reporting using the company systems and providing reporting where required.
Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, collaborate with other colleagues and sharing unique knowledge with the rest of the company.
Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.
Perform all other role-related tasks as assigned.
Key Requirements:
3 to 5 years of experience, out of which recent 3 years minimum on handson implementation of Aruba switches and wi-fi solutions
Mandatory Hands on experience on technologies (Routing, Switching, Wi fi)
Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR
In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).
Good working knowledge of Application layer protocols and functions such as FTP, DHCP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc.
Implementation scenarios, configuration and troubleshooting of network related issues.
Key Skills:
Routers, Switches, Wi-Fi (Primary Skill- Aruba Switches, Aruba Central, Aruba IAP, Mobility Controller, Mobility Master, Aruba Airwave, Aruba CPPM etc)
Secondary Product suite- Cisco or Ruckus
It will be added advantage if the candidate has a combination of skills in Aruba and network security like Palo Alto etc.
Education- Open
Diploma- Any Diploma
UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any Specialization
PG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory)
CTC- As per the market standard
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