Service Delivery Manager

SEO Executive - Full-Time | Surat (On-site)

Location: Alphabin HQ, 1100 Silver Business Point, Near VIP Circle, Utran, Surat

Experience Required: 0 to 3 Years

Are you passionate about SEO, digital outreach, and building strong online authority?

Join Alphabin, a tech-focused company driving innovation in automation testing and AI-powered quality solutions. Your work here will directly impact our digital presence and help shape the company’s growth.

What You’ll Be Doing:

• Develop and execute white-hat link-building Strategies
• Run personalized outreach campaigns for guest posts, backlinks, and mentions
• Work closely with content, SEO, and marketing teams to align strategies
• Use tools like Ahrefs, SEMrush, Moz, and Google Search Console for tracking and analysis
• Research competitors and identify backlink opportunities
• Monitor link performance and report on domain growth and SEO impact

What We’re Looking For:

• 1–3 years of experience in link building, SEO outreach, or digital marketing
• Strong understanding of backlink quality, domain authority, and anchor text best practices
• Ability to write engaging and persuasive outreach emails
• Experience with SEO tools and basic analytics
• Detail-oriented, self-motivated, and results-driven

What You’ll Gain:

• Opportunity to work alongside experienced SEO and marketing professionals
• Hands-on experience with real tools and live projects
• A collaborative team culture that values learning and growth
• Skill development through ongoing training, mentorship, and certifications
• Real impact on the company’s digital visibility and growth

Ready to take your SEO career to the next level? We’d love to hear from you.

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Job Description: Veeva CRM Tester (EU/APAC Rollout)

Diabetic Care Medical Devices | Global Commercial Operations

Location: Remote / Hybrid (EU or APAC preferred, with overlap to US hours)

Engagement: Contract / Full-Time

Industry: Medical Devices – Diabetic Care

Experience: 5–8 years in software testing with strong functional Veeva CRM expertise

About the Role

A US-based leader in diabetic care medical devices is expanding its commercial operations into Europe and Asia-Pacific markets. As part of this strategic rollout, we are looking for a Veeva CRM Tester to ensure the quality, compliance, and seamless adoption of our Veeva CRM platform across EU and APAC affiliates.

You will partner with business analysts, Veeva administrators, developers, and regional commercial teams to validate CRM functionality, localization, integrations, and regulatory configurations — ensuring our field reps and medical teams have a reliable, compliant, and intuitive platform.

Key Responsibilities

•  Test design and execution: Design, document, and execute functional, regression, integration, and UAT test cases for Veeva CRM modules across EU/APAC rollouts.

•  Core Veeva CRM functionality: Validate Account Management, Call Reporting, Cycle Plans, Territory Management, Sample Management, Approved Email, CLM (Closed Loop Marketing), Medical Inquiry, Coaching Reports, and MyInsights.

•  Localization and compliance: Test country-specific configurations including localization, language packs, currency, time zones, consent capture, and HCP/HCO compliance (EFPIA, MedTech Europe, APAC equivalents).

•  Integration testing: Verify integrations between Veeva CRM and downstream/upstream systems (Veeva Network/OpenData, MDM, ERP/SAP, marketing automation, data warehouses, and analytics platforms).

•  Release testing: Perform release testing for Veeva CRM seasonal General Releases (3x/year) and identify regression impact on existing functionality.

•  Mobile and offline testing: Execute testing on Veeva CRM iPad and Veeva CRM for Browser, including offline sync scenarios.

•  Data migration validation: Validate account, contact, address, affiliations, and historical call data migration during country go-lives.

•  Defect management: Track and manage defects in JIRA / Azure DevOps / HP ALM; partner with developers and Veeva support on resolution.

•  Test automation: Contribute to test automation strategy and execute scripts using tools such as Selenium, Provar, or Tosca where applicable.

•  Regulatory documentation: Support GxP / CSV (Computer System Validation) documentation aligned with medical device regulatory standards (FDA 21 CFR Part 11, EU MDR, GDPR).

•  Cross-region collaboration: Coordinate with US-based program team and EU/APAC affiliate stakeholders across multiple time zones.

Required Qualifications

•  5–8 years of software QA / testing experience, with at least 3+ years specifically testing Veeva CRM.

•  Strong functional understanding of Veeva CRM modules and the underlying Salesforce platform (Veeva is built on Salesforce).

•  Hands-on experience with Veeva CRM rollouts across multiple countries, ideally in EU and/or APAC.

•  Solid grasp of life sciences / medical devices commercial processes — HCP engagement, sample compliance, multichannel cycle planning.

•  Experience testing Veeva Network, Veeva Vault CRM, or Veeva OpenData integrations.

•  Proficiency in test management tools (JIRA, Zephyr, qTest, HP ALM, or Azure DevOps).

•  Understanding of regulatory frameworks: GDPR, EU MDR, GxP, 21 CFR Part 11, and country-specific HCP transparency reporting laws.

•  Strong analytical, documentation, and stakeholder communication skills.

•  Bachelor’s degree in Computer Science, Engineering, Life Sciences, or related field.

Preferred Qualifications

•  Veeva CRM certifications (Veeva CRM Administrator / Veeva Align / Veeva Vault).

•  Experience with Veeva Vault CRM migration (the next-gen platform replacing Salesforce-based Veeva CRM).

•  Prior testing experience in medical devices, especially diabetes care, glucose monitoring, or insulin delivery systems.

•  Exposure to automation frameworks like Provar (purpose-built for Veeva/Salesforce).

•  Experience supporting multi-country, multi-language rollouts with phased go-lives.

•  Familiarity with agile/SAFe delivery models and shift-left testing practices.

About the Role

The PMO Manager You will oversee resource allocation, financial project controlling, and overall delivery management. Your goal is to ensure the right people are on the right projects at the right time, ensuring that budgets are respected and delivery timelines are met.

Key Responsibilities

• Resource Orchestration: Manage workload, vacation planning, and project assignments for the entire team.
• Project Controlling: Monitor project budgets and delivery milestones to ensure financial health.
• Agile Integration: Attend daily Scrums to gain real-time transparency into team capacity and roadblocks.
• Dynamic Re-allocation: Quickly shift resources between projects based on shifting priorities and daily insights.
• Skill Management: Track team skillsets, identify "skill gaps," and plan for training or new staffing needs.
• Strategic Oversight: Participate in Steering Committee (SteerCo) meetings to report on delivery status.

Requires Technical Skills

• Project Management Tools: Strong proficiency in Azure DevOps, Jira, or similar task-tracking platforms.
• Reporting & Analysis: Advanced skills in MS Excel (for budgeting/controlling) and MS Project.
• Communication Suite: Mastery of MS Teams, PowerPoint, and Word for stakeholder reporting.
• D365 Exposure: Familiarity with Dynamics CRM environments is highly preferred to understand the project landscape.

Qualification & Preferred

• Education: Degree in IT, Business, Engineering, or equivalent professional training.
• Experience: Proven track record in a PMO role is mandatory. Must have experience in project controlling and process optimization.
• Good to Have: Professional project management
• Process Knowledge: Deep understanding of the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Job Summary:

We are looking for a highly skilled and experienced .NET Full Stack Developer to join our growing engineering team. The ideal candidate will have strong experience in developing scalable web applications using .NET Core and Angular. You will be involved in designing, developing, testing, and maintaining robust solutions in a collaborative and fast-paced environment.

Key Responsibilities:

• Design, develop, and maintain web applications using .NET Core, ASP.NET, and C#
• Build responsive and interactive frontend interfaces using Angular
• Write clean, scalable, and maintainable code adhering to coding standards and best practices
• Collaborate with cross-functional teams including product managers, designers, and QA to define and deliver new features
• Participate in code reviews, system design discussions, and team planning activities
• Troubleshoot and debug applications to ensure high performance and responsiveness
• Ensure secure coding practices and optimize application for maximum speed and scalability

Must-Have Skills:

• 4+ years of hands-on experience with .NET, .NET Core, and C#
• Strong frontend development skills using Angular (v8 and above)
• Proficiency in writing RESTful APIs and integrating backend services
• Solid understanding of object-oriented programming and design patterns
• Experience with version control systems like Git
• Familiarity with SQL Server or any relational database

Preferred Skills:

• Experience with Agile/Scrum development methodologies
• Knowledge of CI/CD tools and processes
• Familiarity with cloud platforms like Azure or AWS

Roles and Responsibilities

• Manage large amounts of inbound calls/emails/chats in a timely manner
• Follow communication scripts/templates when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our contact centre database in a comprehensible way
• Meet personal/team qualitative and quantitative targets

Requirements:

• Graduate / Post- Graduate with 0-6 Months experience in a customer support role
• Exceptional active listening, verbal and written communication skills
• Proficiency with computers, especially with CRM software, and good typing skills.
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Ability to work remotely with minimal supervision