Service Delivery Manager

What your day job looks like at GroupM:

• Develop strong relationships with counterparts in GroupM regional teams (Europe, U.S., Asia)
• Support the training and growth of your team
• Enforce retail/ecomm. best practices with a focus on platform expertise, consistency, and quality of work delivery
• Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output
• Serve as point of escalation for your team and take ownership of resolving any issue
• Provide career development and coaching for your team
• Line manage 2-5 direct reports
• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done
• Present strong and effective communication across all levels

 

What you’ll bring:

• You are proficient in English
• You have 5+ year experience of planning and managing retail Search campaigns
• You have a high-level knowledge of retail Search platforms and third-party tools (Google Merchant Centre (Shopping Campaigns), Helium10, AMS, Kroger, Walmart, Pacvue, Instacart)
• You have expertise of handling online portal sellers on multi-channel, multi-platform model
• You have a strong hold on feed creation, feed management, Listing of products on all platforms, maintaining hygiene across all portals
• You possess strong analytical skills and a natural affinity for numbers to optimize for results
• You can examine raw data, draw conclusions and develop actionable recommendations as needed
• You have experience maintaining quality standards at scale
• You have experience providing service to local teams from a centralized location
• You have a passion for everything digital, with an active interest and understanding of online advertising industry trends
• You have excellent communication skills, both verbal and written
• You are proficient in Microsoft Excel and Google Sheets

 

https://www.myscoot.in/">Exly (powered by Myscoot) is a platform built for independent professionals, creators, artists and influencers of all shapes and sizes to start, sell, market and manage their online sessions, consultations and workshops. Create beautiful pages with easy scheduling, automated communication, payments, and analytics. Exly is a Y- Combinator start-up and has raised USD 1.7 Million from India's top VC funds. The company is founded by IIT Kharagpur/IIMCalcutta/BCGalumni.

 

Website:

https://www.exlyapp.com/">https://www.exlyapp.com

 

We were founded by graduates from IIM-Calcutta, IIT Kharagpur, with past experience working with the Boston Consulting Group, Operations & Product Management domain and folks with 3x start-up experience. We are well funded and are backed by the

https://yourstory.com/2019/07/myscoot-funding-lightspeed-mayfield-india">top VCs of India as well as the US along with start-up veterans as mentors for our business.

• Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
• Collaborating with influencers to ensure that posts are engaging.
• Optimizing content for publication across various social media sites.
• Scheduling copy for release at optimal times.
• Monitoring users' engagement with and feedback on every post.
• Analyzing and reporting on the effects of publications.
• Maintaining a secure database of all login credentials.
• Making reels for the company – Camera friendly
• Remaining abreast of changes to all pertinent social media applications.
• Exploring the potential value of social media sites that are not yet in our repertoire.

 

• 2+yrs of experience as a social media executive
• Degree in marketing, communication studies, journalism, creative writing, or similar.
• Expert knowledge of all leading social media sites
• In-depth understanding of the processes surrounding the creation and distribution of paid advertisements.
• Ability to create authoritative and persuasive texts.
• Flexible and engaging writing style.
• Knowledge of pertinent engagement metrics.
• Time management skills
• Experience in working with Start-ups
• Excellent written and verbal communication

We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

• Writing scalable, robust,, testable, efficient, and easily maintainable code

• Translating software requirements into stable, working, high performance software

• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

• (Add other relevant responsibilities here)

• Strong knowledge of Go programming language, paradigms, constructs, and idioms

• Knowledge of common Goroutine and channel patterns

• Experience with the full site of Go frameworks and tools, including:

  • Dependency management tools such as Godep, Sltr, etc.
  • Go’s templating language
  • Go’s code generation tools, such as Stringer
  • Popular Go web frameworks, such as Revel
  • Router packages, such as Gorilla Mux

• Ability to write clean and effective Godoc comments

• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Blockchain developer (0 – 3 years of experience) - 2 positions

• 0-3 application development experience in solution building on Blockchain technology.
• Solid understanding of and experience in blockchain / distributed ledger technologies familiarity with platforms, such as Ethereum and Hyperledger.
• Any additional expertise with Python, containerization (Docker) and additional Cloud exposure also a huge plus
• Security Architecture / Cryptography is a plus.
• Any additional expertise with Python, containerization (Docker) and additional Cloud exposure also a huge plus.
• Experience on development tools such as Hyperledger Fabric/Sawtooth,Geth , Composer, Solidity Remix Functional
• Basic understanding of Web applications architecture and protocols.

Software Development Engineer in Test (Level 5) Job Description Do you enjoy solving complex problems with the simplest solutions? Are you excited by a fast paced multi-tasked environment? Would you like to help us innovate on behalf of Digital and Device customers? Work hard. Have fun. Make history. Amazon is the earth’s most customer centric company. Along with being a retail company, it has a special focus on innovative technology and high-profile devices. We have worked to produce best-selling tablets with breakthrough hardware technology, e-readers that have revolutionized reading, Fire TV, a tiny yet powerful way to watch the best movies and TV shows in the comfort of your living room and Echo, our latest cutting edge product. The Device, Digital & Alexa Support (aka. D2AS) organization goal is to provide the best customer experience and support for our devices, digital content & Alexa applications. The D2AS Technology team owns critical applications and backend services along with test solutions to achieve this. The team is looking for a Software Development Engineer in Test. In this role, you will be creating and designing test automation for new customer facing product diagnostic applications. You will also work on automation to test the in-house relationship management platform that delivers one of the industry’s best customer satisfaction scores. You will create automation that covers service level, integration, end-to-end and regression testing. You will define test plans, test specifications, test suites, test cases as well as design tools for unit, functional and performance testing in a programmatic manner. You should have a combination of solid in-depth knowledge of Quality Assurance, solid understanding of the operating system software, as well as knowledge of object oriented design principles. You should command the skill to communicate clearly and effectively. You will work directly with Developers, QA Engineers, Product Managers, and Technical Program Managers to ensure quality development and quality of our applications and platforms. You will work with the team to drive the software development process toward quality-centric methodologies. You will have the opportunity to work on automation software in areas including business intelligence, web service implementation, database design, web based applications, and UI design. In this position, you will use a variety of mainstream and open source technologies like Java, Linux, Oracle, Python as well as in-house Amazon technologies. The technical skills required for this role include strong object-oriented design and programming in Java. Some scripting, SQL and data modeling is helpful. In addition the role will offer project management, leadership and test system design opportunities. We are looking for a passionate, hard-working, and talented individual who has experience building innovative test solutions. Key Responsibilities: - Be responsible for the design, architecture and development of test frameworks and automated tests - Investigate and deliver innovative system solutions in testing - Work in an Agile/Scrum environment to deliver high quality software - Work side by side with partners, colleagues and teams on challenging problems - Mentor others in automation frameworks and creating automated tests - Have experience working with web technologies - Be highly effective and thrive in a dynamic environment with multiple, changing priorities - Take great pride to innovate on testing new products that are used by millions of users - Be comfortable with proactive outward communication and technical leadership and take on challenges Do you enjoy solving complex problems with the simplest solutions? Are you excited by a fast paced multi-tasked environment? Would you like to help us innovate on behalf of Digital and Device customers? Work hard. Have fun. Make history. Amazon is the earth’s most customer centric company. Along with being a retail company, it has a special focus on innovative technology and high-profile devices. We have worked to produce best-selling tablets with breakthrough hardware technology, e-readers that have revolutionized reading, Fire TV, a tiny yet powerful way to watch the best movies and TV shows in the comfort of your living room and Echo, our latest cutting edge product. The Device, Digital & Alexa Support (aka. D2AS) organization goal is to provide the best customer experience and support for our devices, digital content & Alexa applications. The D2AS Technology team owns critical applications and backend services along with test solutions to achieve this. The team is looking for a Software Development Engineer in Test. In this role, you will be creating and designing test automation for new customer facing product diagnostic applications. You will also work on automation to test the in-house relationship management platform that delivers one of the industry’s best customer satisfaction scores. You will create automation that covers service level, integration, end-to-end and regression testing. You will define test plans, test specifications, test suites, test cases as well as design tools for unit, functional and performance testing in a programmatic manner. You should have a combination of solid in-depth knowledge of Quality Assurance, solid understanding of the operating system software, as well as knowledge of object oriented design principles. You should command the skill to communicate clearly and effectively. You will work directly with Developers, QA Engineers, Product Managers, and Technical Program Managers to ensure quality development and quality of our applications and platforms. You will work with the team to drive the software development process toward quality-centric methodologies. You will have the opportunity to work on automation software in areas including business intelligence, web service implementation, database design, web based applications, and UI design. In this position, you will use a variety of mainstream and open source technologies like Java, Linux, Oracle, Python as well as in-house Amazon technologies. The technical skills required for this role include strong object-oriented design and programming in Java. Some scripting, SQL and data modeling is helpful. In addition the role will offer project management, leadership and test system design opportunities. We are looking for a passionate, hard-working, and talented individual who has experience building innovative test solutions. Key Responsibilities: - Be responsible for the design, architecture and development of test frameworks and automated tests - Investigate and deliver innovative system solutions in testing - Work in an Agile/Scrum environment to deliver high quality software - Work side by side with partners, colleagues and teams on challenging problems - Mentor others in automation frameworks and creating automated tests - Have experience working with web technologies - Be highly effective and thrive in a dynamic environment with multiple, changing priorities - Take great pride to innovate on testing new products that are used by millions of users - Be comfortable with proactive outward communication and technical leadership and take on challenges Basic Qualifications  Bachelor’s Degree in Computer Science, or relevant work experience  4+ years professional experience as a Software Development Engineer in Test (SDET)  Strong computer science fundamentals in design, data structures, algorithm design, problem solving, and complexity analysis  Proficiency in multiple modern programming languages such as Java, JavaScript, C++, and Python  Strong server side Java experience  Experienced in web test automation  Demonstrated experience in test framework design and development  Experience building and designing test cases and automation  Experience with testing methodologies  Excellent communication, collaboration, reporting, analytical and problem solving skills  Proficient with Agile testing methodologies and best practices  Deals well with ambiguous/undefined problems; ability to think abstractly Preferred Qualifications  QA Methodologies and software life cycle  Demonstrated experience in test framework design and development  Testing services, websites, and mobile applications  Experience instrumenting CI/CD pipelines in native web/API development environments  HTML, CSS, JavaScript, XML, and web client technologies  Designing and building test tools and systems  Security testing, performance testing, and load testing.  Ability to work at both detailed and abstract levels  Strong analytical, troubleshooting/problem solving skills  Solid grounding in computer science fundamentals; Algorithms and Data Structures  Strong, object-oriented design and coding skills  Coding experience with automated testing frameworks, tools, services, and physical devices  Experience developing in a Linux environment  Experience with web services and databases  Experienced in mobile (iOS and Android) test automation  Ability to effectively articulate technical challenges and solutions

Front-End Web fundamentals like HTML, JavaScript, and CSS CSS preprocessors like Sass or LESS JavaScript frameworks like AngularJS, React, or Ember etc., or JS-based build tools like Grunt, Gulp, and Bower Libraries like jQuery or Backbone.js Front-end (CSS) frameworks like Foundation or Bootstrap AJAX Back-End API design and development CRUD (Create, Read, Update, Delete) RESTful Services Web fundamentals like HTML, JavaScript, and CSS Server-side languages - PHP, NodeJS Database technologies like MySQL, MongoDB. Web server technologies like Node.js,  Nginx, etc.