Service Delivery Manager

Looking an experienced and organized Project Manager to oversee end-to-end project execution, ensure timely delivery, and coordinate between teams, clients, and stakeholders. The role requires strong leadership, planning, and communication skills to successfully manage projects and achieve business objectives.

Key Responsibilities:

• Plan, execute, and deliver projects within scope, budget, and timelines.
• Define project objectives, deliverables, and resource requirements.
• Coordinate with cross-functional teams (sales, operations, documentation, counseling, etc.).
• Track project progress, prepare reports, and communicate updates to management and stakeholders.
• Identify project risks, issues, and bottlenecks; implement corrective actions.
• Ensure client requirements are clearly understood and met with quality standards.
• Manage project documentation, compliance, and reporting.
• Lead, mentor, and motivate team members to achieve performance goals.
• Optimize workflows and improve efficiency in project execution.

Requirements:

• Proven work experience as a Project Manager.
• Strong knowledge of project management tools, methodologies, and reporting.
• Excellent leadership, problem-solving, and organizational skills.
• Strong communication and stakeholder management abilities.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Proficiency in MS Office, project management tools (e.g., Trello, Asana, MS Project, Jira).

Key Responsibilities:

• Video Editing : Edit and enhance video content by cutting, color grading, and integrating motion graphics to produce polished final products.
• 2D Animations: Create engaging 2D motion graphics and animated videos for digital platforms such as social media and websites. Knowledge of 3D animation software like Blender is a plus.
• Project Management: Manage multiple projects simultaneously, delivering high- quality work within tight deadlines. Strong organizational skills and multitasking abilities are crucial.
• Trend Awareness: Stay updated with the latest video trends used by brands and UGC content creators to ensure our content is market-relevant.

Skills Required:

• Proficiency in video editing software such as Adobe Premiere Pro and After Effects.
• Strong skills in graphic design tools like Adobe Illustrator, Photoshop, and Figma.
• Solid understanding of motion graphics principles, including animation, typography,and visual effects.
• Experience with 3D software like Blender or Cinema 4D is a plus.
• Excellent aesthetic judgment and attention to detail.
• Ability to work independently and provide creative direction based on briefs.

Skills: Python,robot Framework,Automation Testing,Selenium

1. B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
2. Hands-on experience with test automation using Python or Java.
3. Experience with test frameworks such as Robot Framework or TestNG.
4. Traffic generation tools usage such as curl-loader or JMeter.
5. QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
6. Knowledge of public clouds, AWS, Azure or GCP, is desired.
7. Working knowledge in Kubernetes, Docker or Openshift environments required.
8. Hands on experience with Linux.
9. Strong problem solving and debugging abilities.
10. Familiarity with continuous integration tools such as Jenkins or CircleCI.
11. Interest in machine learning (ML) and data science is a plus.

​Company Overview:  

At Codvo, software and people transformations go together. We are a global empathy-led technology services company with a core DNA of product innovation and mature software engineering. We uphold the values of Respect, Fairness, Growth, Agility, and Inclusiveness in everything we do.

Job Description:

We are looking for an experienced 8 to 10 years and detail-oriented PostgreSQL Database Administrator to join our dynamic team.

Key Responsibilities:

Database Design & Management:

Design, implement, and manage PostgreSQL database systems.

Perform regular maintenance of PostgreSQL databases, including updates, backups, and restores.

Ensure database availability, reliability, and performance tuning.

• Optimization & Troubleshooting:

Monitor and optimize the performance of PostgreSQL databases.

Write efficient SQL queries, create stored procedures, and optimize queries for better performance.

Troubleshoot and resolve database issues, performance bottlenecks, and outages.

• Backup & Disaster Recovery:

Implement and maintain regular backup and disaster recovery processes for databases.

Perform database replication and clustering for high availability.

• Security & Compliance:

Enforce database security policies, including user access management and data encryption.

Ensure compliance with relevant data protection regulations and standards.

• Collaboration & Development:

Work with developers to optimize application queries and database design.

Assist in database migrations and upgrades to new versions of PostgreSQL.

Participate in code reviews, system design discussions, and database architecture planning.

Skills & Qualifications:

Experience:

Proven experience as a PostgreSQL Database Administrator.

Strong knowledge of PostgreSQL database design, administration, and performance tuning.

• Technical Skills:

Proficiency with SQL and PL/pgSQL.

Experience with PostgreSQL clustering, replication, and sharding.

Familiarity with database backup tools (pg_dump, pg_basebackup) and high-availability techniques (replication, failover) tools like patroni, pgpool2 etc.,.

Understanding of PostgreSQL performance tuning, indexing, and query optimization.

• Preferred Skills:

Should have experience in Azure-managed databases.

Ability to manage databases (specifically Percona Postgres Distribution) in Kubernetes environments.

Expertise in managing Postgres databases on cloud virtual machines (VMs).

Proficiency in configuring distributed storage solutions like Citus.

Experience in database partitioning to optimize large datasets.

Should have experience in configuring tablespaces in PostgreSQL.

• Additional Skills:

Knowledge of containerization technologies and orchestrations such as Docker,kubernetes for PostgreSQL deployment.

Experience with cloud platforms (AWS, Azure, Google Cloud) and PostgreSQL in the cloud.

Familiarity with scripting languages like Python, Bash, or Shell scripting for automating database operations.

Experience - 8-10 years

Location - Remote

Time - 2:30-11:30PM

About the Organisation:

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.

About the role:

The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.

Your role to supplement the Organisational goals:

Develop a technology and data roadmap in line with the operational strategy and growth plan of the

organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)

framework and Programme Operations Team. (Timeline: Sep 2023)

Ensure that all key programs can be mapped onto common parameters and measures.

Create an overall technology and data architecture that outlines and connects key technology components.

Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.

Develop tools and processes for data collection, analysis and management within LCF

Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).

ERP System

Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)

Develop and implement the next version of the organization’s ERP system including reports/

dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)

Support with, and track, adoption across the organization

Partnerships

Identify and engage with technology partner(s) to design and implement the solutions for

effective program and data management. (varying timelines as per solution)

Establish partnerships with IT providers

Infrastructure

Oversee the technological infrastructure (networks and computer systems) in the organization

to ensure optimal performance

Establish a process for and approve, purchases of technological equipment and software

Security

Analyze the costs, value and risks of various aspects of IT implementation to advise

management and suggest actions

Data Management and Analytics

Design automated reporting formats for reporting to key stakeholders such as Government,

donors and board of directors.)

Analyse, synthesize, and produce key insights from the data that can inform the approach and

design improvisations in the program

Data and knowledge management

Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.

Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.

Who we are looking for:

● Education : Masters in Information Technology

● Experience: Minimum 15+ years of experience

● IT skills – familiarity with modern databases and IT systems.

● Analytical skills

● Problem-solving skills

● Partnership management

● Communication skills – must have an excellent verbal and written communication skills.

● High social intelligence : able to engage teams, create relationships of trust with stakeholders.

● Able to reflect, empathetic and a good listener.

● Experience in Need Identification, Project Management, Stakeholder Management

● Ability to manage multiple projects and stay on deadline.

● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19.
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

A highly motivated and passionate individual who has experience in executing end to end web based products and applications; bringing them to production quickly and with high quality. Passionate about building flexible and scalable solutions with an eye for detail and can weigh pros and cons to find best possible solutions.

Role and Responsibilities

• Collaborate with Product Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
• Understand the product requirements, ask questions, and gather information and feedback to design and deliver scalable and flexible systems.
• Deliver end to end applications from front end web development, back end development, middleware integration and persisting data in no SQL or RDBMS databases.
• Play the role of an unblocker in a tight scrum environment. Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
• Build a highly skilled and efficient team by hiring, keeping the team motivated, and managing performance.
• Build a culture of agile development, continuous improvement, and a strong sense of product ownership.
• Drive a culture of high quality at all stages by leveraging CI/CD and automation.
• Identify architectural issues and plans to resolve them.
• Proactively identify risks and define mitigations plans.
• Prioritize to manage ad-hoc requests in parallel with ongoing projects.
• Hands on with programming with 25%+ of bandwidth going into coding activities owned.

Skills/Experience

• A highly talented developer with 8+ years of hands-on experience in building secure and scalable web based applications using Java in backend and JS based frontend frameworks.
• Demonstrated experience managing teams of 5-10 or more engineers in product or online teams.
• Strong knowledge of Java 8+, databases (SQL and NoSQL) , MySql, Mongo. Willing to learn new technologies (Golang).
• Experience working with Cassandra, Spring Boot, Kafka, RabbitMQ is highly desirable.
• Working knowledge of any one or more of AngularJS/ReactJS/VueJS and CSS3, HTML5.
• Strong experience in data modelling for data storage tools in SQL; experience with noSQL is highly desirable.
• Experience building scalable solutions for 2x, 5x and 10x growth with high quality and flexibility.
• Practitioner of test driven development practices. Experience in creating and adhering to best practices for development.
• Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment. Basic knowledge of AWS preferred.
• Strong experience in Microservices (SRP) paradigm.

Qualification

B.Tech/M.Tech/MCA(IT/Computer Science)