Service Delivery Manager

Develop, record and maintain cutting edge web-based J2EE, JAVA applications.

Experience on Java Spring Framework is required.

Experience on Hibernate is required.

Experience on REST Services is required.

Object-oriented programming, design, and patterns.

Strong proficiency with:Relational database concepts and data modeling.

Good communication skills to interact with customer, understand their requirement, effectively record the requirement and implement the same. 

REVIEW CRITERIA:

MANDATORY:

• Strong Forward Deployed / Client-Facing Software Engineer / Integration / Product Support Engineer profiles
• 1–6 years of professional experience or strong internship/project work in software engineering.
• Strong proficiency in at least one programming language (Python / Java / JavaScript / TypeScript)
• Solid foundation in Data Structures, Algorithms, System Design, and ability to build production-grade solutions quickly
• Experience working on API integrations, backend services, data pipelines, or workflow-based systems
• Excellent analytical and problem-solving capability; ability to work directly with enterprise clients to diagnose and solve complex technical issues
• Strong communication skills and proven ability to collaborate with product, engineering, and customer teams
• Willingness to travel frequently to global client sites for deployments and solution delivery
• B.Tech / B.E. in Computer Science from Tier-1 institutes (IITs, BITS, NSIT, DAIICT, DTU, etc.)
• Product Company only

PREFERRED SKILLS:

• Exposure to cloud services, data integration, ETL/Reverse ETL, or workflow automation tools.
• Experience with React / frontend frameworks, low-code development, or building internal tools.
• Familiarity with AI/ML, GenAI tools, LLM-driven automation, or experience applying them to real use cases.

ROLE & RESPONSIBILITIES:

As a Forward Deployed Software Engineer (FDSE) at UnifyApps, you’ll work at the intersection of engineering, problem-solving, and customer impact. You’ll embed with enterprise clients, understand real-world problems, and design and implement solutions using the UnifyApps platform. This role is ideal for high-potential engineers from Tier-1 colleges who want to work on real enterprise-scale problems, gain full-stack exposure, and grow rapidly in a high-impact SaaS environment.

KEY RESPONSIBILITIES:

• Work with client and internal teams to understand complex business processes, legacy systems, and integration needs.
• Design, build, and deploy solutions using the UnifyApps platform across data, workflows, and GenAI/LLM use cases.
• Develop data pipelines, API integrations, and low-code apps to solve high-impact problems.
• Collaborate closely with UnifyApps’ product and engineering teams to shape platform capabilities through real deployments.
• Rapidly prototype, iterate, and deliver production-grade solutions with high ownership.
• Contribute to internal accelerators, templates, and best practices.

IDEAL CANDIDATE:

QUALIFICATIONS - REQUIRED:

• B.Tech / B.E. in Computer Science from Tier-1 institutes such as IITs, BITS, NSIT, DAIICT, DTU etc.
• 1–6 years of professional experience or strong internship/project work in software engineering.
• Proficiency in at least one programming language: Python, Java, JavaScript, or TypeScript.
• Strong foundation in data structures, algorithms, and system design.
• Excellent analytical and problem-solving skills.
• Strong communication and ability to work collaboratively.
• Willingness to travel frequently to client sites across the globe.

QUALIFICATIONS - PREFERRED:

• Exposure to data integration, APIs, cloud services, or workflow tools.
• Experience with React / frontend frameworks or low-code platforms.
• Familiarity with AI/ML concepts or GenAI tools.
• Prior internships in SaaS, enterprise tech, or consulting environments.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

Full-Stack Developer (Backend-Focused)

We are seeking a seasoned Full-Stack Developer with strong expertise in backend engineering using Python and Golang. In this role, you will take ownership of backend systems while contributing to the development of modern, responsive frontend interfaces. The focus will be on building secure, scalable, and high-performance applications, with emphasis on API development, database engineering, and cloud deployment.

Key Responsibilities

• Develop and enhance backend services using Python frameworks such as Django or FastAPI
• Design, build, and maintain RESTful APIs and microservices
• Work extensively with relational and NoSQL databases, including PostgreSQL, MySQL, and MongoDB
• Collaborate with frontend developers to integrate user-facing elements with backend logic
• Implement efficient, secure, and scalable application architectures
• Troubleshoot and resolve software defects across different environments
• Optimize performance and reliability of backend services
• Write clean, maintainable, and well-tested code following best practices
• Contribute to DevOps activities, including CI/CD pipelines and containerization

Required Skills & Qualifications

• 6+ years of experience in full-stack or backend-focused development
• Strong proficiency in Python with hands-on experience in frameworks like Django or FastAPI
• Solid understanding of SQL and NoSQL databases, including data modeling and query optimization
• Familiarity with modern frontend technologies such as React, Vue, or Angular
• Experience with Docker, Kubernetes, and at least one cloud platform (AWS, Azure, or GCP) is preferred
• Strong understanding of system design, distributed systems, and microservices architecture
• Experience with Git and CI/CD automation pipelines
• Excellent problem-solving skills and ability to work collaboratively

Strong Recruitment / Talent Acquisition focused-profile

Mandatory (Availability) - Must be available immediately, to join from client office location in Indiranagar, Bengaluru (5 Days WFO)

Mandatory (Experience 2) - Must have strong experience in hiring for Product, Tech and Design roles.

Mandatory (Company) - Small Recruitment Agency (Not more than 50 Employees) OR Small / Early-stage Startup

Preferred

Preferred (Company) - Early-stage Tech Startup

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

About the Role

Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,

refine, and optimize prompt systems that power our LLM-driven features—across agent

assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat

workflows.

You will work at the intersection of language, product logic, and AI behaviour, shaping

how our AI systems reason, respond, and perform in real-world customer support

environments.

Key Responsibilities

Prompt Design & Optimization

● Craft high-quality prompts, instructions, workflows, and agent behaviours for

LLM-based features.

● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.

● Develop evaluation frameworks to test performance across edge cases, failure

modes, and regressions to ensure robustness.

LLM System Development

● Work closely with AI engineers to integrate prompts into chains, RAG systems, or

hybrid models.

● Create prompt-based pipelines for tasks like:

○ Chat/voice summarization

○ Classification & tagging

○ QA automation

○ Disposition prediction

○ Agent-assist suggestions

○ Multi-step reasoning & workflows

Data & Evaluation

● Analyze call/chat transcripts to identify patterns and refine prompt logic.

● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,

hallucinations, latency).

● Document prompt changes, rationale, and performance deltas.

Cross-functional Collaboration

● Partner with product, ops, and engineering teams to understand workflows and

problem statements.

● Translate business requirements into robust prompt systems.

● Build internal frameworks, libraries, and best practices for prompt engineering.

What You Should Bring

● Strong command over language, reasoning, and structured communication.

● Experience working with LLMs, prompt engineering, or NLP-based products.

● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar

ecosystems.

● Analytical mindset with the ability to test, measure, and improve AI outputs.

● Ability to think through real-world workflows and edge cases.

● Comfort working in a fast-paced startup environment.

Nice to Have

● Experience with Python for prototyping or evaluation automation.

● Understanding of customer support workflows or BPO operations.

● Exposure to RAG, embeddings, or LLM fine-tuning.

● Prior work in conversational AI, chatbots, or dialogue design.

Job Description For Business Development, Client Relations & Lead Generation Specialist

Location: Remote (Work From Home)

Time Zone: Canada & US working hours

Employment Type: Full-Time

About the Role

●   We are seeking a highly motivated and experienced Business Development, Client Relations & Lead Generation Specialist to join our growing team. This individual will play a pivotal role in driving client acquisition, building long-term relationships, and creating new business opportunities across multiple service domains.

●   The ideal candidate is a self-starter with a proven track record in international business development, particularly in the Remote Professionals on Demand, Digital Marketing Services, and Cyber Security sectors.

Key Responsibilities

●   Generate leads through calls, LinkedIn outreach, email campaigns, and networking.

●   Build, nurture, and maintain strong client relationships, ensuring high satisfaction and trust.

●   Coordinate and schedule meetings with clients, partners, and internal teams.

●   Understand client needs and create tailored business proposals.

●   Drive new client acquisition across Canada and US markets.

●   Collaborate with partners to identify and develop new avenues for business growth.

●   Consistently achieve weekly/monthly targets for lead generation and client onboarding.

●   Provide regular reports on pipeline progress, client interactions, and market insights.

Qualifications & Experience

●   3–6 years of proven experience in Business Development, Lead Generation, or Client Relations roles.

●   Strong background in handling international clients, especially in Canada and US.

●   Experience in services such as Remote Staffing, Digital Marketing, and Cyber Security (preferred).

●   Excellent communication and negotiation skills (verbal & written).

●   Ability to work independently and manage multiple priorities in a remote setting.

●   Sound understanding of business research, client prospecting, and relationship management.

●   Tech-savvy with proficiency in CRM tools, LinkedIn Sales Navigator, and email automation platforms.

What We Offer

●   Remote / Work From Home flexibility.

●   Opportunity to work with international clients in dynamic industries.

●   Competitive compensation based on experience and performance.

●   Growth-oriented work culture with learning and development opportunities.

About Company

Our client is a Tech-Based Platform for freelance photographers, videographers, food stylists, and cinematographers. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Roles and Responsibilities

1. Producing a diverse range of blog posts focused on subjects pertaining to the field 

   of photography.

2. To compose a myriad of blog entries pertaining to subject matters of relevance to the

    realm of photography.

3. Undertaking comprehensive research into diverse subjects and products.

4. Supervising content interns and deliberating relevant material for blog publication.

5. Compose material for utilization in Facebook and Google advertisements.

6. Strategize and execute video content production.

7. Creation of marketing campaign material

8. Enhance content through the implementation of best practices in SEO.

Skills Required

• Excellent writing skills and proficiency in grammar and spelling.

• Ability to create compelling, engaging, and informative content

• Strong research skills to gather information from various sources.

• Knowledge of Search Engine Optimization (SEO) techniques to optimize content 

   for search engines

• Understanding of target audience and ability to write content that resonates with them.

• Strong communication skills to collaborate with other team members and clients

• Creativity and ability to come up with new and innovative content ideas

• Attention to detail and ability to proofread and edit own work

• Time management and organizational skills to meet deadlines and manage multiple 

   projects at once.

• Proficiency in providing guidance and leadership to interns for the assigned tasks.

Job Description: Angular Developer

We are looking for an Angular Developer responsible for the client side of our service. Your primary focus will be to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance. Your main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few HTML templates, but we will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with the back-end developer, and communicate with the API using standard methods. A thorough understanding of all of the components of our platform and infrastructure is required.

Responsibilities

· Delivering a complete front end application

· Ensuring high performance on mobile and desktop

· Writing tested, idiomatic, and documented JavaScript, HTML and CSS

· Coordinating the workflow between the graphic designer, the HTML coder, and yourself

· Cooperating with the back-end developer in the process of building the RESTful API

· Communicating with external web services

Experience Required: Minimum 2 – 4 years.

Skills and Qualifications:

· Proficiency with JavaScript , HTML5, Core Java and Angular (6 and above)

· Professional, precise communication skills

· Deep knowledge of Angular practices and commonly used modules based on extensive work experience

· Creating self-contained, reusable, and testable modules and components

· Ensuring a clear dependency chain, in regard to the app logic as well as the file system

· Ability to provide SEO solutions for single page apps

· Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times

· Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system

· Validating user actions on the client side and providing responsive feedback

· Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

· Creating custom, general use modules and components which extend the elements and modules of core Angular

· Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource

· Experience with building the infrastructure for serving the front-end app and assets

· Architecting and automating the build process for production, using task runners or scripts

· Documenting the code inline using JSDoc or other conventions

· Writing extensive unit tests using automated TDD tasks

· Creating e2e test suites for all components, and running them with Protractor (or a well-reasoned alternative)

· Creating configuration, build, and test scripts for Continuous Integration environmen