Service Delivery Manager

🚧 WE ARE HIRING – CONSTRUCTION COMPANY 🚧

Recruiter cum Document Controller (WFH)

🕒 Experience: Fresher – 1 Year

🏠 Work Mode: Work From Home

🏗 Industry: Construction / Engineering

👩 Female Candidates Preferred

✨ Key Responsibilities:

• Recruit engineers, supervisors, site staff & labor manpower

• Screen resumes & coordinate interviews with site/project teams

• Maintain recruitment trackers & manpower records

• Manage construction documents (drawings, reports, agreements, HR files)

• Ensure proper document control, versioning & digital storage

• Coordinate with HR, admin & project teams

✅ Requirements:

• Graduate / Diploma (any discipline)

• Basic knowledge of recruitment or construction hiring

• MS Excel, Word / Google Sheets knowledge

• Good communication & coordination skills

• Detail-oriented & able to work independently from home

📩 Interested candidates can DM(Immediate joiners preferred)

About the job

As a Senior SIP Engineer, you must take complete ownership of supporting all VoIP infrastructure, debugging issues related to specific servers or software, or remote clients such as SIP devices (both virtual such as soft-phone or WebRTC client, and physical such as a desk phone or an on-premise PBX), and providing fixes.

• Support customers during EST timezone during critical releases or emergency incidents 5+ yrs of supporting global VoIP services and/or applications on cloud-based servers.
• Expertise in SIP call flow analysis and debugging Expertise in setup and maintaining SIP-based monitoring, debugging, and alerting services
• Experience scripting call flow, dialplan, and custom routing with FreeSwitch using LUA and XML
• Experience in debugging Kamailio and Freeswitch-based applications is a must Good problem-solving and analytical skills Excellent written and verbal communication
• Experience working with open-source projects
• Exposure to SIP Carrier Integration
• Advanced Experience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN)
• Advanced Knowledge of all modern VoIP protocols/platforms including (SIP, RTP stack & SDP, RTCP, TCP, UDP, SIP, HTTPS, SSL/TLS)

Responsibilities

• Create content marketing campaigns to drive leads and subscribers, using SEO best practices to generate traffic to our site
• Regularly produce various content types, including email, social media posts, blogs and white papers
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Analyses content marketing metrics and make changes as needed.
• Optimizing current content on our website (page titles, meta descriptions, h1s, alts, anchor text, etc.)
• SEO-friendly writing (as well as other forms of PR--media pitches, articles, etc.)
• Excellent verbal and written communication skills

Qualifications

Any Graduate/Post Graduate

About Klenty

Klenty is a Software Product company operating in the Sales Engagement category.

One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.

Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.

With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force

Join us in building the future of sales engagement software

Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.

Roles and Resposibilities

• Design and implementation of the overall web architecture.

• Flawless implementation of our approved user interface.

• Design and deployment of our database used in online and offline executions and construction of our REST API.

• Integrating with third-party APIs and existing frameworks.

• Design and implementation of continuous integration and deployment.

• Providing improvements to the product being supported.

• Actively participated in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations, retrospectives, and solution releases.

• Developing and adhering to best practices for developing applications and continuously contributing to team performance improvement and collaboration.

• Design, code, test, debug, maintain, and document programs.

• Writing unit tests to continually improve the quality of our ability to introduce features at a rapid pace.

• Programming, updating, and managing server-side code.

• Working closely with other developers to maintain structured code.

• Continuously improve the tribe’s services to achieve technical excellence and pay off the technical debt over time.

Required Skills

• At least 3 years of experience with: Relevant back-end programming

• in NodeJS, ReactJS, ExpressJS, JavaScript

• Database design and management, including being up on the latest practices and associated versions.

• Server management and deployment for the relevant environment

• Familiarity with a relevant and globally supported framework—both front-end and back-end.

• Ideally, familiarity with CSS pre-processors, bundlers, and associated languages/syntaxes/libraries

• Thorough understanding of user experience and possibly even product strategy.

• Experience implementing testing platforms and unit tests

• Proficiency with Git

• Experience with agile and/or DevOps processes and tools (e.g., JIRA,) Ability to translate software requirements into working and maintainable solutions within the existing application frameworks.

• Excellent knowledge of relational databases. Excellent skills in DB schema design.

Skills:- MongoDB, Express, React.js, NodeJS (Node.js), Amazon Web Services (AWS), Javascript, CI/CD, Redis, Elastic Search and Heroku

Industry

Information Services

Employment Type

Full-time

• Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
• Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
• Overseeing peer editing and production review work
• Integrating use case and functional data into user documentation and examples

Desired Candidate Profile

• 3+ years of technical writing experience
• Strong written and verbal communications and experience working with content in multiple mediums
• Experience working cross-departmentally to communicate the nuts and bolts of a product
• Strong experience owning an end-to-end documentation creation process
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
• A positive attitude, willingness to jump in and tackle new challenges
• Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc    

ESSENTIAL SKILLS:

• Minimum of 10+ years of experience working in the IT industry as a domain consultant and/or product owner and should be part of at least 2 complete IT project life execution cycles.
• Proficiency in the following automotive sales life cycle stages
• Sales Planning
• Sales Invoicing
• Sales Reporting

Pricing and Launch Steering

• We are looking for a success-oriented candidate who has a proven track record of IT consulting in the automotive domain.
• The candidate will have to define business/process models for automotive clients taking into account Industry best practices
• Work closely with global teams and business stakeholders in the automotive industry to drive business workshops to define requirements, develop product backlog, and elaborate functional specifications for an IT solution. The candidate should also be able to analyze requirements, model as-is and to be process and support business during testing.
• Should own and drive domain/ business thread of large IT programs ensuring that the solution exceeds client expectations.
• Lead the consulting team for client engagements and actively support /lead sales opportunities.

Preferred

• Minimum of 10 years manufacturing experience in one of the global automotive OEMs is a MUST and should demonstrate strong proficiency across the Auto Industry value chain and related best practices
• Minimum of 10+ years of proven experience in agile methodology performing the role of a product owner with certification in CSPO. Should also have worked on at least 1 agile tool (eg. JIRA). Should have expertise in at least 1 process modeling tool or BPM tool.
• Should have at least 10 years of experience in managing teams, including recruitment, coaching & mentoring, and performance management.
• Have led teams for client engagements and actively supported /led sales opportunities & RFPs working closely with senior managers, client engagement managers, and sales teams.
• Should be ready for extensive travels within and outside the county. Should have experience in working in a multi-cultural team spread in multiple time zones.
• Should have proven academic records and display thought leadership with a deep understanding of the latest technology trends in the automotive industry
• Conversant with spoken and written English.

Personal

• Besides the professional qualifications of the candidates, we place great importance in addition to various forms of personality profiles. These include:
• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High-quality awareness
• Excellent verbal and written communication skills

Designation:  Junior UI/UX Designer

Experience: 6 months to 2 years

Location: Malad (West)

Job description:

• Able to create required UI/UX through innovative conceptualization skills, able to create independently.
• Should know current trends in design, colours, web design, designing icons and for mobile.
• Proven UI/UX experience.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Should be efficient in web designing.
• Passion and enthusiasm for design, with a creative flair. Also strong knowledge on pre-production knowledge of print communication and post production on photographic imagery. (desirable)
• Highly proficient with Adobe Photoshop, Illustrator, Coreldraw InDesign and similar design tools.
• Attention to detail and a demonstrated mastery of typography, color combinations, composition rules and page layout.
• Understanding of technical implementation and limitations of user interfaces in Web and Mobile.
• Should understand intermediate English to add correct message (spellings) in required designs. 
• Should have knowledge of Print as well as social media.
• Should have ability to review final layouts and suggest improvements as needed.