7+ IT service management Jobs in Pune | IT service management Job openings in Pune
Apply to 7+ IT service management Jobs in Pune on CutShort.io. Explore the latest IT service management Job opportunities across top companies like Google, Amazon & Adobe.
Candidate should have experience in IT or Cyber Security Solutions Sales in India.
Key Responsibilities:
- Client Engagement & Retention:
- Regularly travel to meet with key accounts, build trust, and strengthen relationships.
- Serve as the primary point of contact for strategic clients.
- Resolve client issues promptly and effectively to maintain satisfaction and loyalty.
- Revenue Growth:
- Meet or exceed sales targets through strategic account management and upselling.
- Develop and execute plans to grow existing accounts and penetrate new verticals.
- Analyze account performance and identify new revenue streams.
- Business Development:
- Identify new sales opportunities through cold visits, networking, and referrals.
- Conduct market research to understand customer needs and industry trends.
- Collaborate with marketing and product teams to align strategies and drive campaigns.
- Reporting & Forecasting:
- Maintain accurate CRM records and provide weekly/monthly sales reports.
- Forecast sales pipeline and contribute to revenue planning.
- Team Collaboration:
- Work cross-functionally with operations, customer success, and product teams.
- Provide feedback to internal teams for continuous improvement of offerings.
Company Description
Nirmitee.io is a pioneering tech company based in Pune, revolutionizing the Healthtech and Fintech industries with smarter and faster solutions. Specializing in product engineering and software development, we empower businesses to scale their vision through cutting-edge technology and innovative solutions. Our focus on resilience, innovation, and digital transformation ensures impactful and lasting results for our partners.
Role Description
This is a full-time on-site role for a Business Development Executive at Nirmitee.io in Pune. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management on a day-to-day basis.
Required:
- Experience: 2-4 years
- IT sales experience for IT products and services
- Handling overseas clients is required.
- Experience in using Upwork and LinkedIn is a must.
Responsibilities:
- Market Research: Conduct market research to identify potential clients and industries for business development opportunities.
- Lead Generation: Generate leads through various channels such as cold calling, email campaigns, Upwork, Linkedin, and networking events.
- Client Engagement: Build and maintain relationships with prospective clients through effective communication and follow-up to understand their needs and requirements.
- Proposal Preparation: Assist in preparing proposals, presentations, and pitches for potential clients, highlighting the company's products or services.
- Sales Support: Provide support to the sales team in identifying opportunities, preparing sales collateral, and coordinating meetings with clients.
- Pipeline Management: Manage and maintain a pipeline of leads and opportunities, tracking progress and updating CRM systems accordingly.
- Continuous Learning: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities and improve sales strategies.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to work independently and as part of a team.
- Proactive attitude with a drive to achieve targets and goals.
Position: IT Sales Manager
Academic Background: B com/ BA / B. Tech. (Electronics/ IT) / MBA or an equivalent recognized diploma in IT engineering
Experience: 6+Years
Technical Domain Knowledge:
- Exposure/ Information/ Comfort on IT.
- New technologies, vendors, and competitors operating in the vertical
- Cutting-edge sales and customer relationship management concepts across segments.
Professional skills (Functional):
- Customer Focus
- Account Mapping
- Customer needs understanding
- Persuasion & Negotiation skills
- Relationship Management
- Customer Retention
- Service focus
The responsibilities of the Desktop Support Engineer include building, maintaining, and resolving issues within the continually evolving IT infrastructure. This engineer plays a crucial role in providing computer support, which is essential for maintaining the seamless and efficient operation of the IT infrastructure.
1. Technical Support
2. Problem Diagnosis and Resolution
3. Maintenance and Repair
4. Documentation and Record Keeping
5 Security Compliance
6. Network Support:
We're hiring for a Business Development Manager.
Position: Business Development Manager
Experience: 4 Years to 7 Years
Location: Pune
Notice Period: Immediate to 1 Month Preferred
Key Responsibilities:
Conduct outreach campaigns through prospective emails / phone calls.
Drive discovery / 1st level discussions with interested leads.
Unearth the pain points / challenges of the prospect.
Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
Drive advance Demos / 2nd level interactions for interested prospects.
Manage the sales cycle from leads to closure.
Cultivate lasting relationships with customers.
Leverage & update the CRM with relevant information.
Experience:
4 years to 7 years of relevant sales experience with at least 2 years of selling software solutions / IT services ( Must Have)
Previous sales experience in selling in India / North America region is a plus
Technical know-how and Knowledge of IT Services engagement models (Preferred)
Exposure to mid-sized start ups
Excellent verbal and written communication skills
Role - Lead (Technology & Data Cell)
Experience - 6+ years
Job Location - Aundh, Pune, Maharashtra
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
The Lead for Technology and Data consultant Cell has the opportunity to create and implement the vision for enabling the organization to serve 1 million youth by 2030 by using cutting-edge technology and data systems.
They will Tech enable organizational systems for effective operations, devise data solutions for effective decision making and strategic direction. They will closely work with the program teams to fully understand the
program landscape and implement technology solutions accordingly. Implementation would include being the single point of contact for the Software service provider, end to end back-end support and training of the users.
- Design and Implementation/upgradation of a Tech platform for the Livelihood program:
In collaboration with the Software service provider, an ERP system is being developed and is close to going-live. The responsibilities would include:
i) Understanding the business requirements w.r.t the platform
ii) Data migration: Migrating the legacy data on the platform in the required format whilst ensuring accuracy of the data
iii) End-user training across centers and central team: Hand Holding the team along with Service provider during go-Live and implementation
iv) Troubleshooting wherever required through constant updates and follow-up on system glitches and ensuring resolution with the support of Software service providers.
v) Monitoring of the system application across centers. Identifying required improvisations and suggesting the same.
vi) Coordinating with software service provider for changes and support required for smooth running of the application
vii) Managing and maintaining SMS/Email gateways, domain, servers etc.
viii) Meaningful data extraction and reporting.
ix) Establish Data systems: Establish protocol for data storage and data sharing.
i) Identify technology requirements for Donor management, HR management and all other areas as required.
- Data Analytics: Facilitate culture of data-driven decision making within the organization, including but not limited to, provision of relevant data analytics to the program team.
- Knowledge Management: Lead the overall knowledge management system for the organization and enable data to be available on cloud with a clear protocol for sharing and storage.
- Education: BE Computers
- Experience: Project management experience of 5+ years
- Data management skills Proven understanding the principles of data management and administration.
- IT and database skills Familiarity with modern databases and IT systems. - Candidates with a fair understanding of PHP and SQL databases would be preferred.
- Analytical skills
- Problem-solving skills
- Partnership management
- Excellent verbal and written communication skills.
Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and
emails
Routing qualified opportunities to the appropriate sales executives for further development and
closure
Handling orders by phone, email, or mail and checking the orders have the correct prices,
discounts, and product numbers.
Understand customer needs and requirements
Co-ordinate with sales team to book sales order with the help of Team.
Co-ordination with Account & Collection Department
for Payment and Customer Creation Issue.
Co-ordination with warehouses of the company for the internal matters.
Prepare purchase order as well as sales order.
Prepare working sheet and send it to logistic department for Order.
Check availability of the material in All over India (Stock Availability Report).
Provide Stock status to customer and salesperson against the particular Order either material
Co-ordination with Customers for solving customer issue against the Purchase Order
Backend support to the Sales Managers
Requirements :
Proven inside sales experience.
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Qualification :
Any Graduate with minimum 2-4 years’ experience IT Sales field
Follow Cutshort