Intuitor softTech Services Pvt ltd
https://intuitorit.comAbout
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Jobs at Intuitor softTech Services Pvt ltd
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
IT Operations Management:
Oversee daily IT operations including infrastructure, service desk, data center,
and network management.
Ensure high availability, performance, and security of all IT services and
platforms.
Implement and uphold ITIL best practices across incident, change, problem, and
service management.
Lead and mentor the IT operations team to achieve performance and service
excellence.
Monitor KPIs and drive continuous improvement in IT service delivery.
Presales Support for Managed Services:
Collaborate with Sales and Solution Architects to develop tailored Managed
Services offerings for prospective clients.
Participate in client meetings to present operational capabilities, service
models, and SLAs.
Contribute to proposals, RFP responses, and technical documentation for
managed services solutions.
Provide technical insights and feasibility assessments for client requirements.
Customer Infrastructure Transition:
Lead the transition and onboarding of customer IT environments into our
Managed Services framework.
Define and execute transition plans including discovery, documentation,
handover, and stabilization.
Coordinate with internal teams and client stakeholders to ensure smooth
migration of services and minimal disruption.
Identify risks and mitigation strategies during the transition phase.
Vendor and Compliance Management:
Manage third-party service providers and ensure SLA compliance.
Ensure adherence to industry standards, security practices, and regulatory
requirements.
Participate in IT budgeting, procurement, and capacity planning.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Roles and Responsibilities:
1. Support Cybersecurity Assessments:
o Assist in conducting cybersecurity governance risk assessments for
applications.
o Help in the preparation and review of the Cybersecurity Governance
Assessment Questionnaire (CGAQ).
o Ensure all necessary information is collected and documented accurately.
o Provide guidance and support to ensure understanding and compliance with
cybersecurity requirements.
2. Issue and Exception Management:
o Track and follow up on issues and exceptions identified during assessments.
o Ensure timely closure of findings from assessments and audits.
o Document and report the status of issues and exceptions to relevant
stakeholders.
3. Documentation and Reporting:
o Assist in maintaining accurate records of assessments, issues, and exceptions.
o Maintain contact with with IT and Business to ensure customer satisfaction
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
• Enterprise Network Implementation for Global Enterprise customers.
• Extensive experience in a network implementation environment gained in an ISP or telco or enterprise environment.
• Good technical knowledge and practical experience of BGP, OSPF routing protocols & switching technology.
• Conversant in best practices appropriate to network design and security.
• Understanding of hardware and software performance and scaling limitations.
• Network implementation, and management using Cisco Routers & switches ( Nexus & Catalyst), Juniper M and T series routers, and Aruba Wireless.
• Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
• Analytical and critical thinking; innovative problem-solving capability for complex customer requirements
• Ability to work under pressure from both customers and internal stakeholders and produce solution designs that are deliverable
Experience:
• A minimum of 4 years’ total experience in the areas of Networking and Telecommunications technologies
• At least 2 years’ experience in dealing with large, corporate customers in a technical solution Implementation profile.
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