11+ ITIL Jobs in Kolkata | ITIL Job openings in Kolkata

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

About the job

Job Description: Sales Executive 

Education Sector

Market Segment: B2B

About Ezyschooling

Ezyschooling is a technologically driven admissions platform that bridges the gap between admission-seeking parents and schools. We believe that parenting is the toughest journey in a person’s life, and so we have made it our mission to create a one-stop destination for all your parenting worries.

Our quest is to guide parents in their decision of choosing the right school for their child as we understand the impact this decision can have on their family’s future. Parents aren’t the only group we are helping through our platform. We help schools boost their admissions by completely digitising and streamlining the process.

Overview of the Role:

As a Sales executive specializing in the Admission Business, you will be responsible for driving sales and revenue growth within your assigned territory by promoting and selling Ezyschooling Services to various educational institutions, including CBSE, ICSE, IGCSE, IB, and Boarding schools.

Your primary focus will be on understanding the unique admission challenges of each type of institution, building relationships with key decision-makers, and achieving sales targets.

Key Responsibilities:

A. Sales and Business Development:

Develop and implement a comprehensive sales strategy for the admission business, targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned territory.

Identify and prioritize target schools and institutions, generating leads through various channels such as networking, referrals, and online research.

Conduct thorough research on individual schools, understand their admission processes, pain points, and requirements, and tailor admission sales pitches and product offerings accordingly.

Engage with school administrators, principals, admission officers, and other stakeholders to demonstrate the value and benefits of the admission management solutions.

Conduct product presentations and demonstrations to highlight key features and advantages of the solution.

Develop and negotiate pricing proposals, contracts, and agreements in collaboration with the sales team and the legal department.

B. Relationship Building and Account Management:

• Build and maintain strong relationships with key decision-makers 
• Act as a trusted advisor to schools, providing expert guidance on streamlining admission processes, enhancing efficiency, and improving the overall admission experience.
• Conduct regular check-ins with existing customers, address inquiries, and provide excellent customer service.
• Identify upselling and cross-selling opportunities within the customer base and develop strategies to maximize revenue.

C. Area Management:

• Effectively manage and prioritize the assigned area, including travel planning, scheduling meetings, and optimizing sales routes.
• Attend relevant conferences, trade shows, and educational events to network, gather market intelligence, and represent the organization.

Requirements:

• Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
• Strong understanding of the admission processes and challenges faced by educational institutions.
• Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
• The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
• Ability to build and nurture long-term relationships with customers.
• Strong negotiation and closing skills, with attention to detail in contract and agreement management.
• Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
• Willingness to travel within the assigned territory as required.
• Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.

Why Ezyschooling & What We Offer:

• Startup Environment - Work with a passionate and energetic team driven by results.
• Growth & Compensation: Competitive Salary + High Incentive + Conveyance

Few Pointers

• Years of Experience: 1+ years (1+preferably in EdTech/B2B/School sales)
• Nature of Engagement: Full time
• Salary: As per industry standard.
• Work Location: Hyderabad 
• The number of positions: 01
• Role Type: Full time
• Product website Ezyschooling.com

We are looking for a proactive and client-focused Client Servicing Executive – SEO to join our digital marketing team. The ideal candidate will act as a bridge between clients and the SEO team, ensuring seamless communication, timely delivery of tasks, and high-quality service. This role requires strong coordination skills, understanding of SEO fundamentals, and the ability to manage multiple projects efficiently.

Key Responsibilities

• Serve as the primary point of contact for assigned SEO clients.
• Understand client requirements, goals, and expectations to convey them effectively to the internal SEO team.
• Coordinate with SEO strategists, content writers, and technical team to ensure timely and accurate execution of deliverables.
• Prepare and share SEO performance reports, updates, and insights with clients.
• Ensure client satisfaction by addressing queries, resolving issues, and maintaining strong relationships.
• Conduct regular follow-ups and schedule review meetings with clients.
• Assist in strategy development by understanding client industries and competitor landscapes.
• Monitor project timelines, deliverables, and overall progress to ensure everything stays on track.
• Work with the team to improve processes and enhance client experience.
• Maintain documentation of client communications, project updates, and feedback.

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 1–3 years of experience in SEO client servicing, account management, or digital marketing.
• Basic understanding of SEO concepts (keywords, on-page, backlinks, analytics, etc.).
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and manage multiple client accounts.
• Proficiency in MS Office, Google Workspace, and project management tools.
• Excellent problem-solving attitude with a customer-centric approach.
• Prior experience working in a digital marketing agency.
• Knowledge of SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, Moz, etc.
• Ability to analyze SEO reports and give meaningful insights to clients.
• Competitive salary and growth opportunities.
• A collaborative and supportive work environment.
• Opportunity to work with diverse brands and industries.
• Skill development and training in SEO & digital marketing.

AegisCovenant is looking for a field sales executive to join our team! In this role, you will use your knowledge of sales, marketing, and communication to drive company growth and success. You will work with a variety of customers and clients to build relationships and create long-term partnerships.

Key responsibilities:

1. Develop sales and marketing strategies to increase sales opportunities with the existing customer base

2. Develop long-term partnerships with new and existing clients

3. Utilize Salesforce to track sales and manage customers

4. Collaborate with cross-functional teams to ensure customer satisfaction

5. Monitor competitor activity and adjust marketing strategies accordingly

6. Analyze customer feedback to identify areas of improvement

7. Generate reports on sales, marketing, and customer satisfaction

8. Monitor customer service experience and address customer complaints quickly and efficiently

9. Generate ideas to promote products and services

Who can apply?

1. Male candidate preferable

2. Open to travel within and around the state/region to ensure potential customers/clients are met to achieve outside sales

3. This is an exciting opportunity to gain hands-on experience and apply your expertise to help strengthen our business

4. Our ideal candidate should know about Salesforce, market research, effective communication, and marketing strategies

5. Candidate should have a basic insurance understanding and be willing to travel within and outside of the state/region to meet potential customers/clients to accomplish outside sales

Job description

Job description

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.

Role and Responsibilities-

Dialing 50-80+ calls and counseling students who have enquired about the product/ services.

Scheduling free demo lectures for the students.

Doing post demo calls and closing sales.

Maintaining a pipeline of all sales administration using CRM software.

Work on targets and under pressure as this is a hardcore sales profile.

Flexible to work on additional days and hours.

What we offer you-

A salary that you can't get in your current company.

Incentives and perks that you can't imagine.

A work culture that doesn't feel like work.

Fresher or experienced

Salary-3lpa+incentives

Thanks and Regards,

Jaweriya khan

Talent Acquisition Executive

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

• The main roles and responsibilities would be:
• Deliver high quality mobile apps on Android platforms.
• Create best practice, drive initiatives to build reusable frameworks, components and solutions.
• Engage with the team to create a knowledge centre on Android.
• Minimum experience of 1 years needed. Ideally more than 2 years.
• Maps based apps.
• Payment gateway integration: (PayPal, Stripe, Paytm etc).
• Integration of webservices
• Marketplace apps
• Live Streaming
• Offline application development.
• Strong OO design and programming skills in Java
• Android SDK
• JSON/REST API
• Social Media APIs
• UML/Design Pattern
• Knowledge of Retrofit,Volley,Dagger2,Realm,RxJava,Espresso
• Knowledge of android architecture component(LiveData etc).
• Working Experience on MMVM and MVP architecture
• Experience in SQL and NOSQL databases.
• Familiarity with cloud message APIs and push notifications 
• Understanding of Googles Android design principles and interface guidelines 
• Proficient understanding of code versioning tools, such as Git.
• Work closely with the leadership team to define roadmap and development plans
• Help define and implement standards and promote best practices for the Android development team
• Tackle daily challenges with your creative problem solving recommendations
• Mentor and contribute knowledge to the rest of the team and the organization
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with threading, and performance tuning
• Ability to understand business requirements and translate them into technical requirements

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing.

Require Skills:

• Proven 4 year of experience of team lead position in Quality Analyst
• Experience in project management and QA methodology.
• Ability to document and troubleshoot errors .
• Working experience in selenium .
• Excellent communication skills.
• Should have leadership quality.

• Monday to Friday working .
• Flexible working hour.
• Hassle free working environment.