11+ ITIL Jobs in Kolkata | ITIL Job openings in Kolkata

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding

their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow

the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their

queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other

relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills and Qualifications:

 Excellent communication, interpersonal, and negotiation skills. 

 Proven track record of achieving sales targets and identifying new business

opportunities. 

 Understanding of various insurance products and policies relevant to SMEs. 

 Providing customer service and building long-term relationships. 

 Well Experienced & Familiarity with the unique needs and challenges of SME

businesses. 

 Bachelor’s Degree.

We are looking for a Sr Manager- Talent Acquisition for our client which is a Construction Tech start-up backed up by the renowned group.

Roles & responsibilities:
- In this role, you will be responsible for achieving the Company's talent acquisition objectives by sourcing, evaluating and hiring candidates.
- You will work to locate and attract the best and brightest talent to the company.
- You will be leveraging technology and data to make smart business decisions and be the subject of hiring for all levels in the business.
- Stakeholder management
- Plan and implement a Talent Acquisition strategy for the company.
- Design, develop and maintains the recruitment process and metrics
- Identify the skills and competencies required to support current and future business activities
- Utilize recruitment media, job fairs, and e-recruiting tools as required to attract qualified candidates
- Source and evaluate resumes and interview candidates to ensure that their skills and abilities meet the requirements for open positions
- Competition mapping: Identify competition companies and gather key insights about their team structures and profiles
- Builds a quality relationship with internal customers and external recruitment agencies
- Ensure timely delivery of HR processes through the employment lifecycle
- Responsible for smooth pre-boarding & onboarding of all the selected candidates
- Drive assigned HR projects with rigor and accountability

Requirements :
- 10+ years of recruitment experience (IT & Non-IT hiring)
- Master's Degree in HR from a reputed institute
- Planning & Organizing - prioritizes & plans work activities, well organized & methodical approach

- Familiar with a wide variety of sourcing avenues.
- Excellent oral and written communication skills

- Ability to prioritize, multi-task and meet deadlines and targets

Job Position - Website consultant

Experience - 0 to 3 years

Salary - Hike on last drawn

Shift Timing - Morning 7.00am to 4.00 pm /

            Night - 8.00 am to 05.00 pm/09.00 am to 06.00 pm

Work mode - Work from Office

Freshers can also apply

Qualifications And Skills

  Excellent in English Communication skills

  At least 6 months experience in website selling process

  Freshers can also apply

  Comfortable in outbound and sales process

  Immediate joiners preferred

Roles And Responsibilities

• Coordinate with B2B clients to gather requirements and deliver tailored web solutions aligned with their business goals.

• Generate leads by identifying potential business opportunities and promoting our web development services.

• Facilitate the B2B process by effectively engaging with businesses to drive transactions and partnerships.

• Engage in website selling activities, presenting our web solutions as optimal choices for client needs.

• Work collaboratively with the development and design teams to ensure project delivery meets quality standards.

• Adapt to night shifts and potentially morning shifts, ensuring consistent availability for client interactions.

• Maintain clear and consistent communication with peers and clients, ensuring transparency in project status and progress.

• Identify and address client queries and challenges, providing solutions that enhance client satisfaction and project success.

Interested Call Ankita

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

• Create a systematic, process-driven approach to partner outreach and relationship management.

• Keep a great ongoing relationship with Microsoft and offer new ways to grow the partnership.

• Can-do attitude individual who enjoys networking and establishing relationships.

• Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

• Analyse and identify opportunities to secure new business by partnering with Microsoft.
• Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
• Identify new markets to widen the market base for enhanced revenue and profit generation.
• Administer the entire sales process as per plan.
• Manage Microsoft engagements to design strategies to acquire more business deals through OEMs.
• Manage pricing and other sales proposal activities and provide support to the marketing department.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
• Collaborate with Microsoft for conducting events for enhancing business growth.
• Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

• Takes overall accountability for business planning and implementation.

• You have the resilience to bounce back after minor setbacks.
• You have the achievement orientation to achieve the target and do what it takes.
• You have the interpersonal skills to develop & sustain meaningful relationships.

• Excellent problem-solving skills, solution-oriented, and good analytical skills.
  ● Very good client-facing and communication/presentation skills.
  ● Excellent at consultative selling and building case studies.
  ● Ability to speak at external forums.
  ● Strong Collaboration and Networking skills.

Minimum 2 years of working experience.

Can work on live projects of international clients.

Can handle multiple projects

Error-free coding.

Required Experience, Skills and Qualifications

Objective-C, or increasingly, the Swift 3.0 programming language

Apples Xcode IDE

Frameworks and APIs like Foundation, UIKit, and CocoaTouch

UI and UX design experience

Apple Human Interface Guidelines

2D and 3D graphics frameworks like SpriteKit and SceneKit

OpenGL or Metal, iOS graphics APIs

Familiarity with iOS 10 and newer OS versions

A Git code repository technology

Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.

Experience using and creating scalable web-based Restful APIs.

AegisCovenant is looking for a field sales executive to join our team! In this role, you will use your knowledge of sales, marketing, and communication to drive company growth and success. You will work with a variety of customers and clients to build relationships and create long-term partnerships.

Key responsibilities:

1. Develop sales and marketing strategies to increase sales opportunities with the existing customer base

2. Develop long-term partnerships with new and existing clients

3. Utilize Salesforce to track sales and manage customers

4. Collaborate with cross-functional teams to ensure customer satisfaction

5. Monitor competitor activity and adjust marketing strategies accordingly

6. Analyze customer feedback to identify areas of improvement

7. Generate reports on sales, marketing, and customer satisfaction

8. Monitor customer service experience and address customer complaints quickly and efficiently

9. Generate ideas to promote products and services

Who can apply?

1. Male candidate preferable

2. Open to travel within and around the state/region to ensure potential customers/clients are met to achieve outside sales

3. This is an exciting opportunity to gain hands-on experience and apply your expertise to help strengthen our business

4. Our ideal candidate should know about Salesforce, market research, effective communication, and marketing strategies

5. Candidate should have a basic insurance understanding and be willing to travel within and outside of the state/region to meet potential customers/clients to accomplish outside sales

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Must have Skills: Node JS, Microservices architecture (MSA) (Capable),Javascript/Typescript, AWS S3/ LAMBDA/ EC2/DYNAMODB
• Cloud developer with a minimum of 6 years of experience Technical skills in most of the following areas
• Expert in developing REST Services and APIS using JavaScript, TypeScript NodeJS is a must 
• Implementing Serverless Software development using Amazon Lambda written in NodeJS is desirable.
• Services including AWS IoT, S3, RDS, IAM, Cognito, SNS, VPC, EBS, AWS Route 53, and Cloud Watch is a must
• Proficient in database concepts including schema design, querying, performance tuning, and debugging (Both SQL and No-SQL databases)
• Strong experience in designing and developing enterprise cloud-based IoT solutions using AWS
• Develop Web, APIs, IoT & Cloud based solutions is a must
• Ability to write automated unit test cases using mocking frameworks (Jasmine, Mocha, chai, Jest, etc.)
• Experience in modern data architectures (e.g. Micro Service, event-driven architectures, stream processing, and integrating real-time analytics into customer applications is desirable
• Have a good eye for NFRs (Scalability, extensibility, reliability, etc.) while evaluating design. should be able to Converts Solution Requirements into logical systems & subsystems
• Innovates and creates new ideas and have the ability to develop quick proof of concepts and validate with the customer.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

• Handle guest complaints assist with the check-in process and explain all facility amenities.
• Coordinating and multi-tasking job duties in a busy environment.
• Ensuring and providing flawless upscale professional and high-class guest service experiences.
• Analyzing customer feedback and providing strategic direction to continuously improve the overall rating.

About us: Lemiride is a bike rental aggregator platform. We connect travelers who wish to rent a bike to vendors. Think of us as Amazon for bike rentals. We have operations in 18 places across India.
Travelers get to choose a bike of their choice in the convenience of their home before setting out. On the other hand, we help vendors have a wider reach and more business. We do this effectively at a lower cost, better speed using our integrated tech platform.