11+ ITIL Jobs in Kolkata | ITIL Job openings in Kolkata

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.

Job Overview

We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.

Key Responsibilities

• Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
• Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
• Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
• Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
• Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
• Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
• Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.

Qualifications & Skills

• 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
• A killer portfolio that shows your strength in performance + brand copywriting.
• Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
• Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
• Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
• Bonus: Familiarity with AI-assisted writing tools and prompt engineering.

Why Join Us?

• Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
• Work with a passionate and driven team across marketing, design, and product.
• Lead copy experiments that directly impact growth and business metrics.
• Shape how 40,000+ businesses hear, feel, and remember us.

The Knowledge Graph Architect is responsible for designing, developing, and implementing knowledge graph technologies to enhance organizational data understanding and decision-making capabilities. This role involves collaborating with data scientists, engineers, and business stakeholders to integrate complex data into accessible and insightful knowledge graphs.

Work you’ll do

1. Design and develop scalable and efficient knowledge graph architectures.

2. Implement knowledge graph integration with existing data systems and business processes.

3. Lead the ontology design, data modeling, and schema development for knowledge representation.

4. Collaborate with IT and business units to understand data needs and deliver comprehensive knowledge graph solutions.

5. Manage the lifecycle of knowledge graph data, including quality, consistency, and updates.

6. Provide expertise in semantic technologies and machine learning to enhance data interconnectivity and retrieval.

7. Develop and maintain documentation and specifications for system architectures and designs.

8. Stay updated with the latest industry trends in knowledge graph technologies and data management.

The Team

Innovation & Technology anticipates how technology will shape the future and begins building future capabilities and practices today. I&T drives the Ideation, Incubation and scale of hybrid businesses and tech enabled offerings at prioritized offering portfolio and industry interactions.

It drives cultural and capability transformation from solely services – based businesses to hybrid businesses. While others bet on the future, I&T builds it with you.

I&T encompasses many teams—dreamers, designers, builders—and partners with the business to bring a unique POV to deliver services and products for clients.

Qualifications and Experience

Required:

1. Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

2. 6-10 years of professional experience in data engineering with Proven experience in designing and implementing knowledge graph systems.

3. Strong understanding of semantic web technologies (RDF, SPARQL, GraphQL,OWL, etc.).

4. Experience with graph databases such as Neo4j, Amazon Neptune, or others.

5. Proficiency in programming languages relevant to data management (e.g., Python, Java, Javascript).

6. Excellent analytical and problem-solving abilities.

7. Strong communication and collaboration skills to work effectively across teams.

Preferred:

1. Experience with machine learning and natural language processing.

2. Experience with Industry 4.0 technologies and principles

3. Prior exposure to cloud platforms and services like AWS, Azure, or Google Cloud.

4. Experience with containerization technologies like Docker and Kubernetes

Job Title: Full Stack Developer

Company: Fortmindz

Location: Kolkata, India

About Fortmindz:

Fortmindz is a cutting-edge software development company that specializes in delivering innovative and intuitive mobile applications. We are looking for a talented Full Stack Developer to join our team and help us build world-class applications.

Responsibilities:

• Develop, test, and deploy web applications using both front-end and back-end technologies
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, efficient, and maintainable code
• Troubleshoot and debug applications to optimize performance and user experience
• Stay up-to-date with new technologies, frameworks, and industry best practices
• Participate in code reviews and contribute to the continuous improvement of our development process

Requirements:

• Bachelor's or Master's degree in Computer Science or a related field
• At least 3 years of experience as a Full Stack Developer or in a similar role
• Strong knowledge of HTML, CSS, and JavaScript
• Experience with at least one of the popular front-end frameworks such as React, Angular, or Vue.js
• Experience with at least one of the popular back-end frameworks such as Node.js + Express Js, Laravel, Ruby on Rails, or Django
• Familiarity with Git and agile development methodologies
• Good understanding of RESTful APIs and web services
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and inclusive work environment
• Access to cutting-edge technologies and tools

If you are a talented Full Stack Developer who is passionate about building high-quality web applications, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience.

Fortmindz is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you a driven React Native Full Stack Mobile Developer looking for your next challenge?

We area a growing global technology partner is looking for a skilled React Native Full Stack Mobile Developer to join their Technology and Development team.

If you're eager to showcase your expertise and collaborate with a talented group of engineers, this role is perfect for you!

We stand at the forefront of technology innovation, catering cutting-edge solutions to clients spanning diverse sectors. With a strategic emphasis on finance, banking, and corporate verticals, they're known for their excellence in delivery. We are seeking a senior developer to join their global projects team.

About the position.

The Senior React Native Full Stack Mobile Developer candidate will have a strong background in building mobile applications and will be proficient in front-end (React Native) and back-end development.

In addition to technical expertise, the candidate should have experience in testing, browser testing, and thorough documentation practices.

As a senior member of the mobile development team, you will play a critical role in designing, developing, and maintaining mobile applications that provide exceptional user experiences.

Key Responsibilities:

• Mobile Application Development: Design, develop, and maintain mobile applications using React Native for iOS and Android platforms.
• Full Stack Development: Work on both the front-end and back-end components of mobile applications, including server-side development using Azure (or other Cloud Platforms) and MongoDB (or other relevant experience)
• Testing and Quality Assurance: Develop and execute comprehensive test plans, including unit testing, integration testing, and browser testing, to ensure the reliability and functionality of mobile applications.
• Cross-Browser Compatibility: Conduct cross-browser testing to ensure consistent functionality and appearance of web-based components.
• Documentation: Create and maintain detailed technical documentation, including code comments, API documentation, and development guides.
• Code Review and Collaboration: Collaborate with team members to conduct code reviews, provide constructive feedback, and ensure code quality and consistency.
• Performance Optimization: Identify and address performance bottlenecks in mobile applications and back-end services to optimize speed and responsiveness.
• Security and Data Protection: Implement security measures and best practices to protect user data and maintain compliance with data protection regulations.
• Scalability and Maintenance: Design systems and architectures that are scalable and maintainable as applications grow and evolve.
• Stakeholder Communication: Collaborate with cross-functional teams and effectively communicate technical concepts to non-technical stakeholders.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Proven 3+ years experience as a Mobile Developer with expertise in React Native for mobile application development both with iOS and Android platforms.
• Full stack development experience, including back-end development using Azure and MongoDB.
• Proficiency in front-end technologies, including HTML, CSS, and JavaScript.
• Strong testing skills, including unit testing, integration testing, and browser testing.
• Extensive experience in mobile application design and development.
• Solid understanding of cross-browser compatibility and responsive design principles.
• Thorough documentation practices and ability to create technical documentation.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work effectively in a distributed team-oriented environment.
• Commitment to security and data protection best practices.

We offer an exciting and professional environment with excellent career and growth opportunities. They provide their team members with a professional work environment with regular team outings. Their office is located in the heart of Salt Lake Sector V, Kolkata offering a terrific workspace that's both accessible and inspiring. Joining the team means becoming part of this vibrant and dynamic team where your skills will be valued, your creativity will be nurtured, and your contributions will make a difference. In this role, you can work alongside some of the brightest minds in the industry.

Onsite Office Location: Kolkata, India (Salt Lake, Sector V)

Job Description: Website Development Specialist

Position: Website Developer Executive

Job Location: Kolkata

Company: Lead Height

Company Location: 6A2, 6th Floor, Newtown Square Atghora, Newtown Road In Spencer Building, Kolkata, West Bengal 700136.

Salary (Fresher - Experienced): ₹9000 - ₹ 25000 (Basic Salary)

Job Type: Full-time

About Us: Lead Height Company is a dynamic and rapidly growing Digital Marketing Company in the IT Sector. We are the perfect blend of a creator and inventor. Lead Height was awarded the Best Startup Company 2020 for excellence and innovation. We are passionate and thrilled to stay updated about the latest marketing trends and techniques to optimize the key component of conversion rate, aiming to provide top-notch solutions to our clients and customers.

Job Responsibilities:

• Website Development: Design, develop, and deploy responsive and user-friendly websites using modern web technologies, ensuring compatibility across multiple browsers and devices.

• Front-end Development: Implement intuitive and visually appealing user interfaces using HTML, CSS, and JavaScript frameworks, ensuring seamless navigation and optimal performance.

• Back-end Development: Develop server-side logic and databases using programming languages such as PHP, Python, or Ruby, and frameworks like Django or Laravel, to enable dynamic functionality and data integration.

• Content Management System (CMS): Customize and integrate CMS platforms, such as WordPress or Drupal, to enable efficient content creation, publishing, and management.

• Web Application Development: Build interactive web applications, including e-commerce platforms, online portals, and custom web-based tools, incorporating secure and scalable coding practices.

• Cross-functional Collaboration: Collaborate with designers, UX/UI specialists, and other stakeholders to ensure the seamless integration of design elements and user-experience requirements into the development process.

• Testing and Debugging: Conduct thorough testing, debugging, and optimization of websites and web applications to ensure smooth functionality, responsiveness, and performance.

• Website Maintenance and Updates: Perform regular updates, maintenance, and security enhancements for existing websites, ensuring they remain up to date with the latest web standards and technologies.

• Documentation: Create and maintain technical documentation, including project specifications, code documentation, and version control, to facilitate efficient collaboration and future maintenance. Requirements:

• Web Development Skills: Strong proficiency in HTML, CSS, JavaScript, and other front-end technologies. Knowledge of back-end programming languages and frameworks is a plus.

• Frameworks and Libraries: Experience with popular front-end frameworks and libraries such as React, Angular, Vue.js, or Bootstrap, and familiarity with back-end frameworks like Node.js, Django, or Laravel.

• Database Management: Proficiency in working with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB) to design, develop, and optimize database schemas and queries.

• Web Standards and Optimization: Familiarity with web standards, SEO best practices, and website optimization techniques to ensure fast loading times and optimal performance.

• Problem-solving skills: Strong analytical and problem-solving abilities to troubleshoot and debug complex web development issues.

• Collaboration and Communication: Excellent teamwork and communication skills to collaborate effectively with cross-functional teams and translate requirements into technical solutions.

• Continuous Learning: Willingness to stay updated with emerging web technologies, programming languages, and industry trends to ensure the adoption of best practices and enhance skill sets.

• Portfolio: A portfolio showcasing previous web development projects or code samples will be advantageous.

Disclaimer: This job description is a general outline of the responsibilities and requirements expected of a Website Development Specialist. Duties may be subject to change based on the company's needs and the evolution of the digital marketing landscape. Compensation:

Base salary: ₹9,000 - ₹25,000 per month.

Based on Experience of Candidates.

Benefits:

• Comprehensive training and onboarding process.

• Opportunity for career growth and advancement within the company.

• Supportive and collaborative work environment. If you are a results-driven individual with a passion for Website development and a desire to contribute to the growth of a thriving company, we encourage you to apply for the Website Development Executive at Lead Height Company.

Join our team and be part of our exciting journey to success! Application Process: Interested candidates are requested to submit their updated resume along with a cover letter detailing their relevant experience and why they believe they are a suitable fit for the role. We look forward to reviewing your application

Job Description:

1. To connect with qualified leads from SDRs and your contribution.

2. To establish trust and comfort with the prospect.

3. To understand the requirement of a prospect and to frame that requirement into specifics.

4. Work with BA to document and break the requirement into modules and features.

5. Work with the tech team to gather solution approach and estimation.

6. To consult the prospect on the solution approach.

7. To work with BA to prepare proposal and scope document.

8. To work on contract documents and initiate projects.

9. Develop a growth strategy focused both on new business generation and customer satisfaction

10. Conduct research to identify new markets and customer needs

11. Promote the company’s products/services, addressing or predicting clients’ objectives

12. Keep records of sales, revenue, invoices, etc.

13. Provide trustworthy feedback and after-sales support

14. Build long-term relationships with new and existing customers

Desired Candidate Profile

1. Should have a keen interest in IT products and services.

2. Should understand the IT industry and current trends and practices.

3. Should be a thought leader to provide informed and useful suggestions to prospects.

4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.

5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.

6. Should have excellent communication skills.

7. Should have good general knowledge to connect with prospects and establish connections.

8. Should be highly driven by targets.

Candidates with good Accounting knowledge, Ms Excel skills, English communication skills, good learning skills, below 30 Yrs age, residing in Kolkata, and want to grow rapidly, Those who are not from an Accounting background, please don't apply.