11+ IT governance Jobs in Mumbai | IT governance Job openings in Mumbai

Job Purpose:

The role entails the responsibility to be a part of IT Governance and Compliance Team of the bank and would be working towards GRC control function: Compliance & Regulatory reporting viz Cyber KRI, TRANCHE, ICAAP etc.

Roles & Responsibilities:

• Custodian of IT governance and IT process governance framework.
• Handling of Regulatory audits and submissions.
• To understand Indents from regulators, collated, review the data and timely submission.
• Responsible for IT policy creation, review, update, awareness, and monitoring.
• Administration of key IT processes: E.g., incident management, policy exception management
• Will be reporting to Lead IT Governance.
• Identify improvements and breakdowns in IT governance elements with significant business impact.
• Create and maintain library of governance artifacts and other supporting documentation.
• Proactively identify and manage risks/issues, ensure proper visibility and communication occur to senior management.
• Ensures compliance with all policies and procedures in the execution of technology projects.
• Provide guidance and trainings to Project team members in the field regarding IT governance.
• Capture and share best- practice knowledge amongst the team.
• Create an environment that promotes collaborative learning and collective ownership of responsibilities.
• Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities.
• Ability to work independently and collaborate effectively in a team environment.

Education Qualification (Fulltime): 

Certified Chartered Accountant (CA)

Position Summary

We are looking for enthusiastic and self-motivated Tele Sales Executives (female candidates preferred for diversity hiring) for our Goregaon office. This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.

Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.

Key Responsibilities

• Make outbound calls to potential or existing customers to promote logistics services.
• Handle inbound calls, respond to queries, and provide basic service information.
• Generate leads and record relevant customer information for follow-up.
• Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
• Maintain customer data and call records accurately in the CRM system.
• Perform regular follow-ups with leads to maintain engagement and interest.
• Share customer feedback or complaints with the relevant team for resolution.
• Learn and stay updated on logistics services, pricing, and processes.

Required Skills and Qualifications

• Education: Minimum 12th pass / HSC or Graduate in any stream
• Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
• Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
• Soft Skills:
• Excellent verbal communication
• Positive attitude and eagerness to learn
• Ability to handle rejections gracefully
• Basic understanding of customer service
• Technical Skills:
• Basic computer literacy (MS Excel, Email, Internet)
• Willingness to learn CRM software

Job Title: Personal Assistant to CXO

We are seeking a highly organized, proactive, and detail-oriented Personal Assistant to support our CXO in day-to-day operations. The ideal candidate will manage schedules, communications, and follow-ups efficiently, ensuring seamless coordination across internal teams and external stakeholders. This role demands professionalism, discretion, and the ability to thrive in a fast-paced environment while managing multiple priorities.

Key Responsibilities

• Manage the CXO’s calendar, appointments, meetings, travel arrangements, and daily schedule with efficiency and accuracy.
• Track, document, and follow up on tasks assigned to the CXO to ensure timely execution and closure.
• Prepare meeting agendas, record detailed minutes, and coordinate action items with relevant internal teams.
• Draft, proofread, and organize professional communications, including emails, presentations, and reports.
• Act as a liaison between the CXO and internal departments as well as external stakeholders.
• Maintain confidentiality of sensitive information and ensure systematic documentation and record-keeping.
• Anticipate the CXO’s requirements, provide timely reminders, and prepare necessary materials in advance of meetings.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 1 year of experience as a Personal Assistant or Executive Assistant, preferably in healthcare, technology, or start-up environments.
• Strong organizational, communication, and multitasking skills.
• High level of professionalism, discretion, and a proactive problem-solving mindset.
• Ability to adapt quickly to changing priorities in a dynamic, fast-paced work environment.

Benefits

• Flexible work schedule
• Health insurance
• Leave encashment
• Provident Fund (PF)

Key Responsibilities:

1. To represent the Program and the organization at the hotel.

2. Responsible for enrolments of walk in and other customers into the Membership.

3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.

4. Engagement with Members walking into the hotels to build a relationship.

5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.

6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.

7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.

8. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.

2. Excellent social and verbal communication skills in English.

3. Self-motivated, smart, confident with excellent presentation skills.

4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.

5. Willing to work on roasters including weekends

Job Title: SR. Sales – SaaS

FactWise is a fully funded, early-stage b2b SaaS startup offering solutions to a global client base. The flagship product is an end-to-end S2P solution designed to transform procurement for product manufacturing companies across industries. Our singular focus is to create a truly distinctive procurement platform that delights users and provides sustainable positive impact to the organizations we serve. We achieve this by providing transparency and insights to leaders, streamlining and automating processes to improve efficiency, and driving bottom-line impact by unlocking savings potential. FactWise received funding from a US-based VC, and we are currently deploying our MVP to initial clients. With exciting sales conversations in advanced stages across Europe, US, India markets, we have strong relations with leading VC firms and a great journey ahead. Our core team has members from MIT, Stanford, McKinsey, Amazon US, and we’d love to be joined by passionate, hardworking self-starters looking to align their growth journey with ours.

Key Responsibilities:

• Lead end-to-end sales cycle from prospecting to deal closure for SaaS solutions.

• Build and manage a strong sales pipeline through networking, referrals, and strategic outreach.

• Conduct client meetings, presentations, and product demonstrations to showcase value propositions.

• Drive new client acquisition while maintaining long-term relationships with key accounts.

• Negotiate contracts, finalize commercial terms, and ensure smooth onboarding of clients.

• Collaborate with product and delivery teams to design customized solutions for clients.

• Represent the company in client meetings, industry events, and conferences.

• Analyze market trends and competitor offerings to refine sales strategies.

Requirements:

• 4–5 years of proven experience in SaaS/B2B sales, with a track record of achieving targets.

• Excellent communication, presentation, and negotiation skills.

• Strong client-facing experience with the ability to handle CXO-level discussions.

• Ability to understand business problems and map them to SaaS solutions.

• Willingness to travel frequently for client meetings.

About Company

Our client is an Indian D2C brand into a Premium Luxury Destination to shop exclusive Designer wear.

We are hiring an HR Business Partner for a luxury retail & e-commerce omnichannel platform that is well-funded and is now ready for its next level of growth. Backed by reputed investors, it is already a leader in its space. The focus for the coming years will be on scaling the business with technology as its backbone. Market-driven competitive salary for the right candidate

Role Summary:

As a Store Manager, you will drive store profitability by overseeing operations, implementing sales strategies, ensuring exceptional customer service, and leading a high-performance team. If you're prepared for a challenging and rewarding role, apply to contribute to our company's success.

Expectations and Summary of Role:

Job Duties and Responsibilities:

- Drive top-line sales revenue and profitability.

- Develop and communicate SMART store targets.

- Resolve escalated customer complaints and collect feedback.

- Execute marketing strategies to increase the customer base.

- Establish standardized systems for smooth store operations.

- Manage team deliverables, resolve conflicts, and maintain high morale.

- Participate in the hiring process and develop the sales team.

- Prepare analytical reports on store performance for management.

Requirements

- Proven experience as a Store Manager or in a similar role.

- Strong leadership and people management skills.

- Excellent communication and interpersonal abilities.

- Demonstrated ability to drive sales and achieve targets.

- Knowledge of retail operations and customer service principles.

- Analytical and problem-solving skills.

What You’ll Do:

• Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
• Ensuring the adequacy of sales-related equipment or material
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Ensure adherence to laws and policies
• The focus for the Sales Operation Manager is to align the Sales team effort to quarter objective and contribute to the outcome.
• The position requires a complete understanding of the business-to-business sales cycle and ability to use knowledge to increase efficiency and effectiveness.
• Coordinate integration of the sales methodology and content usage into the company’s CRM/  automation application. Explore data management platforms to increase efficiency
• Analyse sales data and creates processes to drive accurate 30-60-90 Day forecasting & funnel management.
• Update & manage the sales content portfolio in conjunction to Product & Marketing initiatives , introduce & improve methods to deliver content to the sales team which are handed out to the market

Who You Are

You are an enthusiastic person and people manager with the ability to teamwork, collaborate their skills and be a supportive team member . You appreciate that “done” is better than “perfect” and find entrepreneurial ways to persevere through obstacles. You manage Cross-functionally, but still move fast to get things done. You believe in the vision of WorkAmp while striving for continuous and ongoing sales efficiency and quality improvements to provide the best Office Solutions for our members. You also have the following:

• Proven experience as a sales coordinator or in other administrative positions will be considered a plus;
• Experience in Sales Operations in the past
• Good computer skills (MS Office)
• Proficiency in English
• Well-organized and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills
• A team player with high level of dedication
• BSc/BA in business administration or relevant field; 
• certification in sales or marketing will be an asset