18+ Quality improvement Jobs in India

Education : ·  Bachelor's degree in Engineering (Electrical, Mechanical, Industrial).

Add. Qualifications :

·  Master's degree in Business Administration (MBA), Operations Management, or Quality Management preferred.

·  Certifications in Lean Six Sigma (Green Belt or Black Belt), PMP (Project Management Professional), or other recognized process improvement methodologies are highly desirable.

·  Certifications in Quality Management Systems (e.g., ISO 9001 Lead Auditor) or Information Security Management Systems (e.g., ISO 27001 Lead Implementer/Auditor) are a strong plus.

·  Relevant certifications in data center operations (e.g., CDCP, CDCS, DCOS) are beneficial.

Overall Experience:

·  15-20 years of extensive experience in operations management, process improvement, quality assurance, and compliance roles.

·  Minimum 5-7 years in a leadership or managerial role, demonstrating strong capabilities in driving operational excellence initiatives and managing compliance frameworks.

·  Proven track record of implementing continuous improvement methodologies and achieving measurable results in complex operational environments.

DC Specific Exp :

• Minimum 5-7 years of direct experience in leading or significantly contributing to operational excellence initiatives within the Data Center industry (hyperscale, colocation, or large enterprise data centers) in India.
• Demonstrated experience in applying and optimizing operational processes specific to data center infrastructure (e.g., power distribution, cooling systems, physical security, IT systems, BMS & allied systems).
• Proven experience in managing and successfully navigating compliance audits (e.g., ISO 27001, SOC 2, PCI DSS physical security aspects, Uptime Institute/ TIA-942 standards) within a data center context.
• Hands-on experience in leading critical incident management and Root Cause Analysis (RCA) processes for major outages or operational failures in a 24x7 mission-critical data center environment.
• Track record of driving measurable performance improvements related to data center uptime, energy efficiency (PUE reduction), and overall operational reliability.

Role Purpose:

The Operations Excellence & Compliance will be a pivotal leader responsible for driving continuous improvement, establishing best-in-class operational processes, and ensuring comprehensive compliance across all data center operations. This role focuses on optimizing efficiency, enhancing reliability, and standardizing operational practices to achieve peak performance and meet stringent Customer quality standards. The incumbent will champion a culture of excellence, data-driven decision-making, and robust governance within the Operations department, reporting directly to the Director - Operations Engineering.

Key Responsibilities:

Operational Process Design & Optimization:

• Lead the design, documentation, and continuous optimization of all critical operational processes across data center sites (e.g., MOPs, SOPs for maintenance, incident response, change management, capacity management).
• Implement and champion Lean Six Sigma methodologies or other continuous improvement frameworks to identify inefficiencies, reduce waste, and enhance operational workflows.
• Conduct regular process audits and performance reviews to ensure adherence to established procedures and identify areas for improvement.
• Drive initiatives to standardize operational practices across multiple data center campuses, ensuring consistency and best practice adoption.
• Collaborate with Engineering, IT Operations, and other departments to ensure seamless integration of processes and cross-functional efficiency.

Performance Monitoring & Analytics:

• Develop and implement comprehensive operational performance metrics and KPIs (e.g., Uptime, MTTR, MTBF, PUE, incident rates) for all data center operations.
• Establish and manage data collection, analysis, and reporting frameworks to provide insightful dashboards and performance trends to management.
• Lead Root Cause Analysis (RCA) and corrective/preventive action (CAPA) processes for significant operational incidents, ensuring lessons learned are integrated into processes.
• Utilize data analytics to identify operational bottlenecks, predict potential failures, and recommend proactive solutions to enhance reliability and efficiency.
• Facilitate regular operational review meetings to discuss performance, compliance status, and improvement initiatives.

Compliance & Governance Management:

• Ensure strict compliance with all relevant industry standards, certifications, and regulatory requirements applicable to data center operations (e.g., ISO 27001, SOC 2 Type 2, PCI DSS Physical Security, Uptime Institute/ TIA-942 standards).
• Develop, implement, and maintain a robust compliance framework and audit program for operational processes.
• Coordinate and facilitate internal and external audits (e.g., ISO, SOC, customer audits) related to operational processes, providing necessary documentation and support.
• Oversee the development and implementation of corrective action plans stemming from audit findings or compliance gaps.
• Conduct regular compliance training and awareness programs for operations personnel to foster a culture of adherence and accountability.

Key Deliverables:

Optimized & Standardized Processes:

• Comprehensive and up-to-date SOPs/MOPs/EOPs for all critical data center operational activities.
• Demonstrable reduction in operational inefficiencies and waste through process improvements.
• High level of process adherence across all data center sites.

Enhanced Operational Performance:

• Accurate and insightful operational performance dashboards and reports for key metrics.
• Measurable improvements in key operational KPIs (e.g., reduced MTTR, increased MTBF, optimized PUE).
• Effective Root Cause Analysis and CAPA implementation leading to reduced recurrence of incidents.

Robust Compliance Posture:

• Successful completion of all relevant operational certifications and audits with minimal non-conformities.
• Zero non-compliance penalties or significant regulatory breaches related to operations.
• A strong culture of compliance embedded within the operational teams.

Required Skills & Competencies:

Operations Excellence & Quality Management:

• Deep expertise in process analysis, design, and optimization methodologies (e.g., Lean, Six Sigma).
• Strong understanding of Quality Management Systems (QMS) and their application in operations.
• Proficiency in performance measurement, KPI development, and data analytics tools.
• Experience with Root Cause Analysis (RCA) frameworks (e.g., 5 Whys, Fishbone) and corrective/preventive actions (CAPA).

Data Center Operations & Compliance Knowledge:

• Solid understanding of data center critical infrastructure and IT operations from a process perspective.
• In-depth knowledge of industry standards and certifications relevant to data centers (e.g., Uptime Institute Tier, ISO 27001, SOC 2).
• Familiarity with relevant regulatory requirements (e.g., safety, environmental) applicable to data centers in India.
• Experience in audit management and responding to audit findings.

Leadership, Communication & Influence:

• Proven ability to lead cross-functional teams and influence stakeholders at all levels to adopt new processes and standards.
• Excellent written and verbal communication skills for documenting processes, preparing reports, and conducting training.
• Strong analytical and problem-solving skills with a meticulous attention to detail.
• Ability to drive change management effectively in a complex operational environment.

Internal and External Stakeholders

• Internal Stakeholders:
• Director - Operations Engineering (Direct Manager): For strategic alignment, performance review, and technical validation of operational processes.
• VP - Operations: For overall operational strategy, governance, and high-level performance reporting.
• DGM - Operations IT: For ensuring IT operational processes align with excellence and compliance standards.
• Campus Operations Teams: For process implementation, adherence, and feedback.
• Project Management & Engineering Teams: For integrating operational excellence into new builds and upgrades.
• Quality & Risk Management Teams: For enterprise-wide quality and risk alignment.
• Legal & Compliance Teams: For ensuring adherence to regulatory frameworks.
• Sales & Solutions Teams: For understanding customer audit requirements and demonstrating operational capabilities.
• External Stakeholders:
• Certification Bodies (e.g., ISO, Uptime Institute): For audits and maintenance of certifications.
• External Auditors (e.g., for SOC 2, PCI DSS): For independent verification of compliance.
• Customers: For demonstrating operational reliability, security, and quality during audits or due diligence.
• Regulatory Authorities: For compliance inspections related to safety and environment.
• Consultants: For specialized advice on process improvement or compliance matters.

Key Performance Indicators (KPIs):

The performance of the Ops Excellence & Compliance will be measured against a comprehensive set of KPIs, including but not limited to:

• Process Effectiveness & Efficiency KPIs:
• Process Adherence Rate: Percentage of operational tasks executed as per documented SOPs/MOPs.
• Process Cycle Time Reduction: Measurable reduction in time taken for key operational processes (e.g., incident resolution, change implementation).
• Internal Audit Findings (Process Gaps): Reduction in the number and severity of findings related to process non-adherence.
• Automation Implementation Rate: Percentage of identified manual processes automated.
• Operational Performance Improvement KPIs:
• Improvement in MTTR / MTBF: Measurable reduction in Mean Time To Repair and increase in Mean Time Between Failures.
• PUE Optimization: Contribution to the reduction of Power Usage Effectiveness.
• Incident Recurrence Rate: Reduction in the recurrence of critical operational incidents.
• KPI Achievement for Operations Teams: Contribution to the overall achievement of operational KPIs.

• Compliance & Governance KPIs:
• Audit Success Rate: Successful completion of all internal and external operational compliance audits (e.g., ISO, SOC, customer audits) with zero critical findings.
• Compliance with Regulations: Absence of penalties or non-compliance issues from regulatory bodies.
• Documentation Completeness & Accuracy: Up-to-date and accurate status of all operational process documents (SOPs, MOPs).
• Training & Awareness Metrics: Participation and effectiveness of compliance training programs.

We're looking for an experienced Senior Copywriter, to elevate our content team's performance and output.

What You'll Do:

• Lead and develop writers — Coach a team of content creators to sharpen their skills, adopt customer-centric thinking, and produce compelling, clear copy that resonates with our audience.
• Edit and refine content strategically — Review drafts with both a creative and strategic lens, ensuring each piece flows naturally, communicates clearly, engages readers, and stays true to the brand voice.
• Own content quality and standards — Follow editorial guidelines, oversee content workflows, and ensure consistency and excellence across all deliverables.

What We're Looking For:

• 5+ years of experience in content creation, editing, or content management
• Proven track record leading or mentoring writers
• Strong editorial judgment with experience establishing style guides and quality standards
• Excellent communication and feedback skills
• Ability to balance creative vision with business objectives
• Experience managing content workflows and multiple projects simultaneously

Recruitment Process

Stage 1: Resume Screening

Stage 2: Virtual Interview (30 mins)

Stage 3: In-Office Practical (45 mins) + Final Interview

Stage 4: Offer Letter

About Noisy Lion:

We help international brands & creative agencies build remote creative teams 10X faster. If you're looking for a team that's all about collaboration, growth, inclusivity, and good vibes, then you've found your perfect match. Come join us and let’s make things run seamlessly together! We offer:

• Inclusive and flexible work environment
• Best processes and work practices
• International clientele
• Unique learning & growth opportunity
• 5-day work week

We’d love to connect if you have a sharp eye for detail and care about making content resonate with the audience while meeting business objectives.

Core skill required:

• Well versed with 30 % Manual and 70 % Automation Testing
• Must have experience in Selinium,Mobile Automation, Java
• Defect tracking and reporting
• Execute Test Plan
• Logging , Analysis and prioritization of defects
• Test case preparation
• Excellent communication and Analytic skills
• Delivering on time with high quality standards

Primary skills:

• 4+ years of experience in Manuel and Automation Testing
• Must have experience in Selinium, Mobile Automation, Type script
• Must have experience in Test Cases and Records( Unit, Regression, Integration & Surface)
• Experience in executing test cases, identification of defects and recording the defects in Defect Tracker
• Should know Test execution as per Test Plan
• Logging, Analysis and Prioritization of Defects

Secondary skills:

• Should know Automated Test scripts
• Should know Build and Release process
• Proven experience of delivering on-time and with quality
• Analyzing and Prioritization of Defects according to severity

If interested kindly share your updated resume on 82008 31681

About iDreamCareer: iDreamCareer is India’s leading EdTech venture, recognized among the world’s top 200 EdTech companies by ASUGSV Summit 2020 and the top 100 EdTech companies in South Asia by Holon IQ 2020. We specialize in working with high school and undergraduate college students through our full-stack career guidance solutions, offering content on careers, colleges, exams, scholarships, psychometric assessment tools, and one-on-one live counseling. For more information, visit our website at iDreamCareer.com.

Description: At iDreamCareer, we strive to create meaningful outcomes for students by guiding them in successfully transitioning from school to the work, higher education or self-employment. 

We are hiring Contract Quality Analysts for the locations listed below in Punjab. 

Locations: Ludhiana

Key Responsibilities:

Observe and assess workshops and counselling sessions as per our quality framework 

Offer regular, structured feedback to counsellors based on evaluations  

Analyse evaluation data and provide regular quality reports to the management

Provide personalized career guidance to students as per our framework

Maintain accurate student records and adhere to privacy standards.

Skills Required:

Proficiency in counseling and group facilitation.

Prior teaching or classroom management experience.

Teachers' training experience (preferred).

Strong communication skills in both English and Punjabi.

Ability to do basic data analysis and prepare insightful reports

Advantages of Joining iDreamCareer:

Opportunity to work on outcome-driven projects impacting thousands of students.

Comprehensive training in iDreamCareer’s 5-step framework for career counseling.

Exposure to a dynamic work environment with significant learning and growth opportunities.

Qualifications:

Bachelor’s degree in a relevant field (e.g., Counseling, Psychology, Education). A Master’s degree is preferred.

Minimum of 1-2 years of experience in career counseling, teaching, or related fields.

Knowledge of career development theories and local labor market trends.

Certification in career counseling or related fields (preferred).

Willingness to travel as required by the role.

Role: Jr / Sr. Quality Engineer

Exp: 6 Months to 5 Years

Salary: based on experience

Location:  Pune work location, Interview location: Bhugaon

Main Responsibilities

1) Quality Standardization:

 To set Quality Standards for Acceptance of Materials as per Indian Standard Codes and specified requirements.

 Prepare Project Quality Plan as per stated quality requirements.

 Prepare inspection and testing plan for materials and activities.

 Formulating work procedure for construction activities and its implementation.

 Implementation of preventive measures for better quality product..

 Monitoring timely closer of NCR and its reoccurrence.

 Set Quality Objectives.

2) Inspection and Testing :

 Ensuring testing of materials is carried out as per ITP.

 Doing inspection of activities going on at site.

 Issuing NCR for defective / non-conforming works.

 Ensuring concrete and lab equipment’s are calibrated.

 Monitoring cube test reports and its deviation.

3) Training & Development:

 Conduct activity base training program for staff and workmen’s.

4) MIS:

 Preparing and submitting Quality reports on weekly basis.

 Conduct weekly quality review meeting.

Key Responsibilities:

• Analyze and report on quality trends, root causes, and areas for improvement.
• Ensure compliance with internal policies, industry standards, and client specifications.
• Assist in developing and improving quality assurance processes, procedures, and templates.
• Perform audits, inspections, and evaluations of processes and systems.
• Provide feedback and training to staff on quality issues and performance metrics.

Key Skills:

• Strong analytical and problem-solving skills
• Attention to detail
• Excellent written and verbal communication
• Proficiency in using QA/testing tools and software

Job Opportunity: Quality Engineer – Mechanical

Location: Gurugram

Qualifications:

• Full-time Degree/Diploma in Mechanical Engineering from a Govt. College/reputed private colleges.
• 3-6 years of experience in a similar role.

About the Role:

We are seeking a skilled and experienced Quality Engineer to join our dynamic team in Gurugram. As a Quality Engineer, you will play a pivotal role in ensuring the highest standards of quality in our engineering and manufacturing processes.

Key Responsibilities:

• Conduct in-house and supplier site inspections.
• Perform customer site installation audits and special interventions.
• Establish comprehensive guidelines for quality standards and checks.
• Investigate production and product issues, implementing corrective measures for improvement.
• Study drawings/documents for early issue identification.
• Prepare detailed reports on defective products, raw materials, and equipment malfunctions.
• Collaborate with internal teams, suppliers, and external technicians to meet organizational quality standards.
• Review customer feedback and implement changes to enhance products and satisfaction.
• Stay updated on safety and legal standards for manufacturing processes.

Must-Have Skills:

• Advanced MS Office Proficiency: Excel (Pivot tables, V lookup, formulas), Word, PowerPoint with excellent typing speed.
• Engineering Drawing Expertise: Proficient in interpreting machining and assembly engineering drawings.
• Machining Process Mastery: In-depth knowledge of various machining processes (Milling, Turning, Grinding, Welding, etc.).
• Equipment Proficiency: Handling a diverse range of equipment, from Sheet Metal fabrication to Centrifugal Pumps and Cooling Towers.
• GD&T Understanding: Solid grasp of Geometric Dimensioning and Tolerance principles.
• Quality Assurance Knowledge: Familiarity with Quality Assurance/Inspection General Standards.
• Precision Instrument Proficiency: Detailed knowledge of precision instruments for accurate measurements.

If you are passionate about ensuring quality excellence, have a Mechanical Engineering background, and possess the required skills, we invite you to apply. Join us in creating innovative solutions and maintaining the highest standards of quality in our dynamic work environment.

Apply now and be part of a team that values quality, precision, and continuous improvement.

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. 

For this role, we're looking for someone that is a gaming streamer (mobile & PC), plays a variety of games, and can test out Sizzle’s various new features. Specifically, you will test each feature by streaming various games and making suggestions for improving the process. You will also test the quality of highlights produced and make suggestions for improvement.  You will work closely with the AI engineering, front end, product management, and data annotation teams.

You will:

• Stream various games as requested
• Test out each feature and provide feedback on user interface and quality of output
• Watch highlights generated and make suggestions on improvement
• Suggest new features
• Work closely with the engineering, product management and annotation teams to get the features implemented

You should have the following qualities:

• Be a passionate gamer
• Must be a regular streamer on Twitch and/or YouTube
• Play a variety of popular PC and mobile games (e.g. Call of Duty: Warzone, Fortnite, Free Fire, etc).
• Willingness to work hard and hit deadlines
• Work well with people
• Interested in learning about AI and computer vision
• Willingness to learn rapidly on the job

Skills:

Gaming, streaming, AI, computer vision, quality assurance, testing

Work Experience:  0 years to 3 years

• Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
• Ensure coaching & feedback is done for team members to improve overall customer experience
• Should have an eye for detail & report non-compliance in audit findings
• Good command in MS Excel

Here is what we are looking for:

- 1+ years of relevant experience
- Working knowledge with Manual testing, Mobile app testing, Web Testing, api testing, DB Queries.

- Knowledge of tools like Postman, SoapUI, Appium/Android Espresso, JMeter, etc.
- Plan and execute Functional, Security, and Performance testing multiple product lines (Mobile & Web).
- Experience with Web service technology like REST, XML/SOAP.
- Good understanding of Build, Deployment, Continuous Integration/Delivery process.
- Ability to thrive in a dynamic and fast-changing environment.
- Excellent written, oral communication skills and collaboration skills.

JD Project Materials Coordinator

Company: MSPL

Primary Location:  MSPL Pune

Job:  Warehousing and Material Control

Schedule:  Full-time

Employment Type:  Staff

Job Level:  Experienced

Reporting Manager Title:  General Manager JD Project

: 

KEY ACCOUNTABILITIES OF POSITION:

• Provides input to the Project Procurement Plan and Project Material Responsibility Matrix.
• Responsible for the Project Material Management Plan & the Project Material Management Procedures and ensures alignment with Engineering, Purchasing, Logistics and Installation, O&M.
• Provides input to the Engineering Material requirements and verification of Quantities & Contingencies to support Installation, O&M required on Site as per Installation, O&M philosophy.
• Liaison with Project Team Requisitioning Engineers to support requirements of ERP based Material Management System & downstream Procurement & Installation, O&M activities (Expediting, Logistics & Site Material Management).
• Responsible for coordinating procurement activities and progress reporting to Project Management.
• Responsible for improvements of MSPL Material Management policies, procedures & work process.

ESSENTIAL SKILLS / COMPETENCIES REQUIRED:

Job Specific:

• A thorough knowledge of Mechatronics & material management practices within the process automation industry (typically water-wastewater).
• Strong knowledge & understanding of material requisitioning, expediting, logistics, site material management & shop & field fabrication.
• General knowledge of Process Automation electrical and instrumentation materials.

Standard Competencies

Experience:

Required:

• 7+ years, with a minimum of 5 years project material management experience in a multi-discipline team environment.

Guide:

• Minimum of 7 years mechatronics engineering experience in oil and gas, petrochemical industry or equivalent, or water- west water
• Minimum of 5 years’ experience in a project material management or coordination role, or
• Minimum of 5 years’ experience as material controller or material coordinator.
• Additional experience in Installation, O&M site, supply logistics or offsite module/spool fabrication is an advantage.
• Minimum of 3 years’ experience in operating ERP based material management system is required.

Qualifications, Accreditation, Training:

Required:

• A recognised degree / diploma in the relevant discipline or equivalent.

What you need to have:

What you need to have: 

• Should be responsible for Scrum Master role and taking care of proper Daily Stand Up Meeting with the team and ensure team efficiency & unblock them by resolving their concerns.
• Taking care of complete Product backlog of the Product which is going to be developed or under development.
• Should be able to define proper Sprint Cycle & timeline for particular sub-part of the Product. Should be able to plan the Sprint items in such a manner that there is some needful & working sub-part of the Product is coming out at the end of every Sprint Cycle.
• Should be able to update Product Owner timely if there is any issue/challenge in the development team.
• Should be able to timely raise alarm / red flag to Senior Management/Product Owner if there is any major challenge in the Product.
• Should be able to manage team leave plans and then accordingly planning the Sprint Cycle.
• Take care of end-to-end timely and quality delivery of the complete product.
• Additionally , should be responsible for validating the product and ensure the quality of the product by identifying the bugs in the product. Should be able to timely update the development team for the bugs and push the dev team to timely resolve the bugs/issues.