12+ Quality improvement Jobs in India
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Job Opportunity: Quality Engineer – Mechanical
Location: Gurugram
Qualifications:
- Full-time Degree/Diploma in Mechanical Engineering from a Govt. College/reputed private colleges.
- 3-6 years of experience in a similar role.
About the Role:
We are seeking a skilled and experienced Quality Engineer to join our dynamic team in Gurugram. As a Quality Engineer, you will play a pivotal role in ensuring the highest standards of quality in our engineering and manufacturing processes.
Key Responsibilities:
- Conduct in-house and supplier site inspections.
- Perform customer site installation audits and special interventions.
- Establish comprehensive guidelines for quality standards and checks.
- Investigate production and product issues, implementing corrective measures for improvement.
- Study drawings/documents for early issue identification.
- Prepare detailed reports on defective products, raw materials, and equipment malfunctions.
- Collaborate with internal teams, suppliers, and external technicians to meet organizational quality standards.
- Review customer feedback and implement changes to enhance products and satisfaction.
- Stay updated on safety and legal standards for manufacturing processes.
Must-Have Skills:
- Advanced MS Office Proficiency: Excel (Pivot tables, V lookup, formulas), Word, PowerPoint with excellent typing speed.
- Engineering Drawing Expertise: Proficient in interpreting machining and assembly engineering drawings.
- Machining Process Mastery: In-depth knowledge of various machining processes (Milling, Turning, Grinding, Welding, etc.).
- Equipment Proficiency: Handling a diverse range of equipment, from Sheet Metal fabrication to Centrifugal Pumps and Cooling Towers.
- GD&T Understanding: Solid grasp of Geometric Dimensioning and Tolerance principles.
- Quality Assurance Knowledge: Familiarity with Quality Assurance/Inspection General Standards.
- Precision Instrument Proficiency: Detailed knowledge of precision instruments for accurate measurements.
If you are passionate about ensuring quality excellence, have a Mechanical Engineering background, and possess the required skills, we invite you to apply. Join us in creating innovative solutions and maintaining the highest standards of quality in our dynamic work environment.
Apply now and be part of a team that values quality, precision, and continuous improvement.
BASIC QUALIFICATIONS
- 2+ years experience in program or project management
- Project handling experience using six sigma/Lean processes
- Experience interpreting data to make business recommendations
- Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
- 5-10 years' experience in project / Customer Satisfaction, with proven success record
- Understand basic and systematic approaches to manage projects/programs
- Structured problem solving approach to identify & fix problems
- Open-minded, creative and proactive thinking
- Pioneer to invent and make differences
- Understanding of customer experience, listening to customers' voice and work backwards to improve business process and operations
- Certification in 6 Sigma
PREFERRED QUALIFICATIONS
- Automation Skills with experience in Advance SQL, Python, Tableau
Sizzle is an exciting new startup that’s changing the world of gaming. At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams.
For this role, we're looking for someone that is a gaming streamer (mobile & PC), plays a variety of games, and can test out Sizzle’s various new features. Specifically, you will test each feature by streaming various games and making suggestions for improving the process. You will also test the quality of highlights produced and make suggestions for improvement. You will work closely with the AI engineering, front end, product management, and data annotation teams.
You will:
- Stream various games as requested
- Test out each feature and provide feedback on user interface and quality of output
- Watch highlights generated and make suggestions on improvement
- Suggest new features
- Work closely with the engineering, product management and annotation teams to get the features implemented
You should have the following qualities:
- Be a passionate gamer
- Must be a regular streamer on Twitch and/or YouTube
- Play a variety of popular PC and mobile games (e.g. Call of Duty: Warzone, Fortnite, Free Fire, etc).
- Willingness to work hard and hit deadlines
- Work well with people
- Interested in learning about AI and computer vision
- Willingness to learn rapidly on the job
Skills:
Gaming, streaming, AI, computer vision, quality assurance, testing
Work Experience: 0 years to 3 years
Vyapar is a business accounting software (android and windows) that simplifies the process of
managing a business for millions of Indian MSMEs. The software allows users to create business transactions, share them with their customers, manage their inventory, keep track of their receivable/payable and manage end-to-end taxation.
Who uses Vyapar?
Vyapar is used by almost every type of business in India, be it retailers, distributors, Wholesalers, Manufacturers or Service Professionals. The horizontal approach towards building Vyapar allows every business to fit it into our Use case and manage it efficiently. From a small garage service center to a multi-outlet grocery store, Vyapar is
built for and used by almost the entire breadth of business types in India. As far as numbers go, Vyapar has been installed by almost 1 crore businessmen across the country
What is the role about?
Job Description:
Conduct regular Call audits for the Agents.
Create quality measurements to track improvement in Agents.
Execute quality improvement activities.
Adhere to support quality and standards.
Ensure Services meet customer expectations and demand
Reports creation and documenting agent’s performance.
Work closely with the team to improve calling standards.
Education and Experience
Min- 12th Pass
Proficient in relevant computer applications
Required language proficiency, especially Hindi and English
Good Communication
Key Competencies and Skills
Strong problem-solving abilities in technical and accounting basics.
Patience/ Soft Skills
Diligence
Problem analysis and problem-solving
Team player with the ability to work with minimal supervision
- Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
- Ensure coaching & feedback is done for team members to improve overall customer experience
- Should have an eye for detail & report non-compliance in audit findings
- Good command in MS Excel
Here is what we are looking for:
- 1+ years of relevant experience
- Working knowledge with Manual testing, Mobile app testing, Web Testing, api testing, DB Queries.
- Knowledge of tools like Postman, SoapUI, Appium/Android Espresso, JMeter, etc.
- Plan and execute Functional, Security, and Performance testing multiple product lines (Mobile & Web).
- Experience with Web service technology like REST, XML/SOAP.
- Good understanding of Build, Deployment, Continuous Integration/Delivery process.
- Ability to thrive in a dynamic and fast-changing environment.
- Excellent written, oral communication skills and collaboration skills.
JD Project Materials Coordinator
Company: MSPL
Primary Location: MSPL Pune
Job: Warehousing and Material Control
Schedule: Full-time
Employment Type: Staff
Job Level: Experienced
Reporting Manager Title: General Manager JD Project
:
KEY ACCOUNTABILITIES OF POSITION:
- Provides input to the Project Procurement Plan and Project Material Responsibility Matrix.
- Responsible for the Project Material Management Plan & the Project Material Management Procedures and ensures alignment with Engineering, Purchasing, Logistics and Installation, O&M.
- Provides input to the Engineering Material requirements and verification of Quantities & Contingencies to support Installation, O&M required on Site as per Installation, O&M philosophy.
- Liaison with Project Team Requisitioning Engineers to support requirements of ERP based Material Management System & downstream Procurement & Installation, O&M activities (Expediting, Logistics & Site Material Management).
- Responsible for coordinating procurement activities and progress reporting to Project Management.
- Responsible for improvements of MSPL Material Management policies, procedures & work process.
ESSENTIAL SKILLS / COMPETENCIES REQUIRED:
Job Specific:
- A thorough knowledge of Mechatronics & material management practices within the process automation industry (typically water-wastewater).
- Strong knowledge & understanding of material requisitioning, expediting, logistics, site material management & shop & field fabrication.
- General knowledge of Process Automation electrical and instrumentation materials.
Standard Competencies
Experience:
Required:
- 7+ years, with a minimum of 5 years project material management experience in a multi-discipline team environment.
Guide:
- Minimum of 7 years mechatronics engineering experience in oil and gas, petrochemical industry or equivalent, or water- west water
- Minimum of 5 years’ experience in a project material management or coordination role, or
- Minimum of 5 years’ experience as material controller or material coordinator.
- Additional experience in Installation, O&M site, supply logistics or offsite module/spool fabrication is an advantage.
- Minimum of 3 years’ experience in operating ERP based material management system is required.
Qualifications, Accreditation, Training:
Required:
- A recognised degree / diploma in the relevant discipline or equivalent.
Job Description
- 0-3 years of software testing and application regression testing.
- Strong expertise in manual testing
- Design, develop and execute automation scripts using open source tools.
- Responsible for writing test cases, executing them and maintaining the relevant logs.
- Analyze test results to ensure functionality is implemented correctly in all platforms (Android, iOS, and web) and highlight them in case it is not so.
- Participating in status meetings
- Communicate progress of testing activities to the Team Lead/Manager
- Identify and prepare technical test data
- Execute testing cycle activities as defined in test plan Identify, log, and follow-up on all defects encountered
- Maintain and communicate a solid understanding of software testing best practices, methodologies and terminology.
- Perform thorough regression testing when bugs are resolved
- Stay up-to-date with new testing tools and test strategies
- Responsible for test related documentation and archiving
Desired Candidate Profile
- Proficient experience in creating test cases
- Experience with testing REST-based APIs and Services (Postman)
- Experience in manual, exploratory, regression, and functional website and mobile testing
- Strong analytical skills and a high level of attention to detail
- Experience writing automated test scripts for marketing and ecommerce websites
- Experience writing automation scripts for desktop and mobile resolutions
- Experience with Issue and Project tracking software
- Excellent written and verbal communication skills
- Setting up cross functional teams that do Product and Packaging Development, Literature search/Monograph generation, Consumer and Clinical Validation, Regulatory support
- Establishing feasibility and Manufacturing Scale up/ Commercialization on Project/product basis and over see their management
- Locating new Ingredients (both actives/formulation agents) that can add value to the innovations and build USP for the product.
- Challenging the team to understand and pick ideas form Traditional knowledge (both ingredients/Recipes/Processes) and adopting them in new products.
- Driving the Innovation Strategy for the company
- Driving value improvement programs in the company to optimize cost and benefits.
- Looking at partnerships with external eco system to accelerate innovation plans including getting them to do NPD and provide lead products.
- Training and capability building of the team
- Setting up of a need based Formulation development R&D infrastructure and Facility for the company to initiate in-house R&D
- Developing and implementing a robust QA for 3P suppliers and implement them same.
What you need to have:
- 7-15 years of R&D Experience in Naturals, Ayurveda, Personal Care at a Group/Team Leader or Head level.
- Fully operational on R&D and Product development related activities.
- Good knowledge of International (specifically US) and Indian regulations
With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
- Coordinating and facilitating call calibration sessions for the teams.
- Preparing timely and relevant reports and providing actionable data for internal stakeholders as needed.
- Identifying process gaps and fixing them to ensure that the process is streamlined.
- Training and coaching the team members to help them improve the quality and deliver the required performance.
- Undertaking various initiatives to ensure high standards of quality across all teams.
What you need to have:
- Should have experience in call auditing and call monitoring.
- Minimum 3 years of work experience into quality for BPO/ Ed-Tech/ E-commerce/ Internet industry.
- Good with MS office skills like excel, word, powerpoint etc.
- Confident and Presentable
- Excellent Communication Skills
- B-Tech or IT Background Preferable (Not Mandatory)
Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
- Should be responsible for Scrum Master role and taking care of proper Daily Stand Up Meeting with the team and ensure team efficiency & unblock them by resolving their concerns.
- Taking care of complete Product backlog of the Product which is going to be developed or under development.
- Should be able to define proper Sprint Cycle & timeline for particular sub-part of the Product. Should be able to plan the Sprint items in such a manner that there is some needful & working sub-part of the Product is coming out at the end of every Sprint Cycle.
- Should be able to update Product Owner timely if there is any issue/challenge in the development team.
- Should be able to timely raise alarm / red flag to Senior Management/Product Owner if there is any major challenge in the Product.
- Should be able to manage team leave plans and then accordingly planning the Sprint Cycle.
- Take care of end-to-end timely and quality delivery of the complete product.
- Additionally , should be responsible for validating the product and ensure the quality of the product by identifying the bugs in the product. Should be able to timely update the development team for the bugs and push the dev team to timely resolve the bugs/issues.