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🏢 About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

💡 About the Role

We’re looking for a builder’s mindset — someone who doesn’t just follow processes but creates them.

As a Product Operations Associate (Founder’s Office), you’ll work directly with the COO, owning automation, internal tool development, and execution-heavy projects that make MyOperator faster and smarter.

You won’t just coordinate — you’ll ideate, design, test, and implement.

If you’re the kind of person who can turn “let’s automate this” into “it’s already done”, this role is your arena.

🎯 What You’ll Do

• Take ownership of internal product and automation projects from start to finish.
• Design and build simple systems, workflows, or tools using Zoho or other low-code platforms.
• Manage junior developers or interns, assigning clear technical tasks and ensuring delivery.
• Identify inefficiencies across business functions and create automation solutions.
• Collaborate directly with the COO to prioritize and deliver Founder’s Office initiatives.
• Test and validate solutions before rollout; track adoption and impact post-launch.
• Create documentation and training resources to make internal tools scalable.

🧠 What Makes You a Fit

• 1–3 years of experience in product operations, automation, or internal tools roles.
• Strong understanding of software systems, APIs, and workflow logic (hands-on mindset preferred).
• Able to independently manage tech projects — from concept to completion.
• Great at problem-solving, structure, and ownership.
• You don’t wait for instructions — you figure it out, fix it, and ship it.
• Bonus: Exposure to Zoho apps, automation tools, or low-code platforms.

⚙️ Good to Have

• Prior experience building small tools, internal dashboards, or workflow automations.
• Comfort with JavaScript / Python / Deluge for light hands-on scripting.
• Familiarity with Postman, APIs, or system integrations.
• Strong documentation and communication skills — clarity is your superpower.

🌟 Why You’ll Love This Role

• You’ll work directly with the COO and be part of the Founder’s Office brainroom.
• Every project you lead will have visible impact on how 200+ people work.
• You’ll learn how to think like a product owner and execute like a builder.
• No bureaucracy, no silos — just ideas, ownership, and results.
• Fast track to roles like Program Manager, Product Owner, or Automation Lead.

🎓 Who Can Apply

• Graduates in Engineering / Computer Science / Operations / Management.
• 1–3 years of experience preferred (internship experience in automation or product ops also counts).
• Comfortable with tools, logic, and data.
• Must be available full-time in our Noida office.

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

This is not a conventional “execute-tasks” position — it’s a Founder’s Office role, operating at the intersection of technology, strategy, and execution.

You will work directly with the COO to drive cross-functional, high-impact initiatives that power growth, automation, and operational efficiency across teams. The ideal candidate will be a proactive problem-solver with a strong understanding of software projects, automation, and business processes.

This role offers a front-row seat to how strategic decisions are made and executed in a fast-scaling SaaS environment.

Key Responsibilities

• Collaborate directly with the COO to plan and execute key tech-led and strategic initiatives.
• Manage projects end-to-end — from ideation to delivery, ensuring alignment across teams.
• Work closely with developers, interns, and cross-functional teams to drive progress on automation and AI-based projects.
• Bridge communication between business requirements and technical execution.
• Contribute to process optimization through automation, data tracking, and workflow management.
• Handle hands-on tasks like API testing, Zoho workflow reviews, and performance monitoring.
• Streamline project execution by ensuring clear goals, accountability, and on-time delivery.

Required Skills & Qualifications

• 1–3 years of experience in project management, product operations, or founder’s office roles.
• Strong understanding of software development concepts, APIs, and automation workflows (coding not required, but must be able to “speak developer”).
• Excellent communication, stakeholder management, and analytical skills.
• Proficiency with data analysis, dashboards, or project tracking tools.
• A proactive and structured approach to problem-solving with strong execution ownership.

Good to Have (Optional)

• Exposure to the Zoho ecosystem or SaaS platforms.
• Prior experience in startup or tech-driven business environments.
• Background in engineering, management, or operations.

Key Performance Indicators (KPIs)

Successful delivery of cross-functional projects, timely execution of automation and strategic initiatives, and measurable improvements in process efficiency and operational outcomes.

Growth Path

Opportunity to progress into roles such as Strategy Manager, Program Manager, or Business Operations Lead, working closely with leadership to drive high-impact organizational initiatives.

Why Join Us

At MyOperator, you’ll be part of the team that turns ideas into execution. This role provides direct exposure to leadership decision-making, strategic planning, and real-time business problem-solving. You’ll collaborate across tech, HR, product, and operations teams, gaining hands-on experience in both business and technology.

This position offers mentorship from senior leaders, rapid learning, and the chance to make visible impact in a growing SaaS company.

Who Can Apply

• Graduates from Tech, Management, or Operations backgrounds (B.Tech, BCA, MCA, or MBA preferred).
• Candidates with prior startup, SaaS, or Founder’s Office experience are strongly encouraged to apply.
• Must be based in Noida or open to working full-time from the office.

We are looking for a detail-oriented and proactive Logistics Executive to manage and coordinate the movement, storage, and distribution of goods. The ideal candidate will ensure timely deliveries, optimize logistics operations, and maintain cost efficiency while upholding quality and compliance standards.

Key Responsibilities:

• Plan, coordinate, and monitor logistics operations including transportation, warehousing, and inventory management.
• Ensure timely dispatch and delivery of goods as per schedule.
• Negotiate with transporters, freight forwarders, and vendors to optimize cost and efficiency.
• Maintain accurate records of shipments, stock levels, and related documentation.
• Coordinate with internal teams (sales, procurement, production, etc.) to align supply chain processes.
• Track shipments and proactively resolve issues related to delays, damages, or discrepancies.
• Ensure compliance with company policies, legal regulations, and safety standards.
• Prepare daily/weekly/monthly logistics reports for management review.
• Suggest process improvements to enhance efficiency and reduce costs.

Qualifications & Skills:

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
• 1–3 years of experience in logistics, supply chain, or warehouse management (freshers with internships may also be considered).
• Knowledge of logistics software, ERP systems, and MS Office (Excel proficiency is a must).
• Strong communication, negotiation, and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail with good organizational skills.

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.