
Company Description
Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.
At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.
About the team
Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.
Responsibilities
- Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
- Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
- Can break down complex technical solutions into abstractions that the rest of the team and understand
- Can investigate and solve complex bugs, performance, and scalability issues
- Collaborates with multiple agile teams to ensure their solutions integrate effectively
- Track work in ticketing system (JIRA)
- Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
- Other duties as assigned.
Desired skills & experience
- A minimum 10+ years industry experience
- Masters in CS or equivalent
- Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS.
- Experience operating Cloud Foundry in production environments
- Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.)
- Experience deploying and/or operating ELK stack
- Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry)
- Experience working with monitoring and observability tools (We use Datadog and New Relic)
- Familiarity with working with PostgreSQL and MongoDB
- Background working in a multi-platform environment (Linux, Windows)
- Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS)
- Familiarity with Agile/Scrum/Kanban methodologies
- Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.)
Additional Skills
- Expert programming skills in relevant languages
- Exceptional analytical and problem-solving skills
- Strong communication and collaboration skills
- Deep understanding of modern software architecture
- Deep domain knowledge of the industry, platform, and existing processes
- Fault-tolerant design & maintenance
- Knowledge and understanding of modern software programming/engineering.
- Product delivery lifecycle - requirement refinement through ops
Why Smarsh?
Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?
Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).
Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

About Smarsh
About
Connect with the team
Company social profiles
Similar jobs
Job Title: Data Entry Specialist
Location- Gurgaon/Remote
Salary- 10k
Job Summary:
We are seeking a detail-oriented and organized Data Entry Clerk to join our team. The ideal candidate will be responsible for accurately and efficiently entering data into our systems, maintaining and updating records, and ensuring data integrity and accuracy.
Responsibilities:
- Enter data from various sources into the computer system with high accuracy and speed.
- Verify data accuracy and completeness by reviewing and validating information.
- Maintain data entry requirements by following data program techniques and procedures.
- Organize files and documents, ensuring they are up-to-date and easily accessible.
- Generate reports, retrieve data, and assist in data analysis as needed.
- Identify and correct errors or inconsistencies in data entries.
- Assist in maintaining data confidentiality and security protocols.
- Collaborate with team members and supervisors to ensure data accuracy and completeness.
Requirements:
- Proven experience as a Data Entry Clerk or similar position.
- Proficient in using data entry software and MS Office, especially Excel.
- Excellent typing speed and accuracy.
- Strong attention to detail and data accuracy.
- Ability to multitask, prioritize, and manage time effectively.
- High school diploma or equivalent.
Preferred Skills:
- Knowledge of database management systems (DBMS) is a plus.
- Experience with data cleaning and validation procedures.
- Familiarity with basic data analysis techniques.
- Strong communication and organizational skills.


· Strong knowledge of .NET web framework.
· Proficient in {C# and/or VB.NET}, with a good knowledge of their ecosystems
· Strong understanding of object - oriented programming
· Skill for writing reusable libraries
· Familiar with various design and architectural patterns
· Familiarity with Microsoft SQL Server.
· Experience with web application frameworks
· Familiarity with Windows Presentation Framework
· A knack for writing clean, readable, and easily maintainable code
· Understanding of fundamental design principles for building a scalable application
· Experience creating database schemas that represent and support business processes
· Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
· Proficient understanding of code versioning tools {such as Git, SVN}
Responsibilities:
· Design, build and maintain efficient, reusable, and reliable code
· Integrate data storage solutions.
· Engage in SQL Version upgrade and Windows upgrade activities
· Ensure the best possible performance, quality, and responsiveness of applications
· Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
· Help maintain code quality, organization, and automatization


The Right Individual:
The ideal candidate will have a passion for technology and software building. Attention to detail and an analytical mind are essential qualities in this role. You will have to works on both technical and design aspects of software projects. A proactive approach to problem-solving as well as a detailed understanding of coding is essential. If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.
Required Functional Skill:
- Experience in Microsoft .NET technologies such as .NET Framework, .NET CORE, .NET 5, ASP.NET, ASP.NET CORE, .NET Standard.
- Experience in Designing, Modelling and Development of Database using SQL Server, MySQL, MariaDB, PostgreSQL.
- Working experience of TSQL, SPs, functions, Optimization techniques, Indexes etc.,
- Hand on experience on Creating RIA (Rich Internet Application) with HTML5, CSS, Java script, jQuery, AJAX and Telerik tool kit.
- Strong knowledge of Object-Oriented Design Methodologies and design patterns.
- Deep knowledge in WPF, WCF, LINQ, Multithreading, WebSocket, Asynchronous, Parallel Programming
- Knowledge on Cloud Architecture, Azure, AWS Services, containerization strategy micro services.
- Knowledge on SVN, GIT, markdown, latex is must.
- Hands on experience in Linux or Unix is an added advantage.
- Good to have knowledge on Go, Angular, React.
- Good to have knowledge on CI/CD/CT environment with unit test automation, pipeline-based code deployments etc
Roles & Responsibilities:
- Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Waterfall and Agile methodologies.
- Effective in working independently and collaboratively in teams with excellent written and verbal communication skills.
- Describe and document technical design, specifications of software product features
- Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities.
- Responsible and interfacing with Client/Project Manager, Development, Architecture, QA teams to collect and execute the requirements.
- Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines.
Required Professional & Interpersonal Qualities:
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc
- Ability to perform under pressure.
- Very Good technical & communication skills to be exhibited in all the roles to be performed
- Candidates are expected to be creative and innovative in providing complex enterprise integration solutions to large financial institutions across the Globe.
- Ability to adapt quickly and manage difficult situations while remaining upbeat and positive always.
- Hands-on experience in revamping any existing software into new business effective and user-friendly applications by solving complex technical problems / known issues with new systems.
- Must have functional experience in designing applications to develop integrated solutions for voice & multi-media related applications.
- GCP Cloud experience mandatory
- CICD - Azure DevOps
- IaC tools – Terraform
- Experience with IAM / Access Management within cloud
- Networking / Firewalls
- Kubernetes / Helm / Istio
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!






