11+ ITIL management Jobs in Hyderabad | ITIL management Job openings in Hyderabad

Qualifications & Experience: -

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
• 2+ years providing customer-facing technical support (ITOM applications).
• Good Communication Skills.

To be successful in this role, we need someone who has:

• Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
• Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
• Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
• Strong troubleshooting/root cause isolation skills
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concepts.
• Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
• Excellent communication skills (verbal and written).

Preferred: - 

• Solid understanding of object-oriented programming skills (Java strongly preferred)
• A fundamental understanding of ITOM, CMDB and ITIL business process. 
• Experience providing web development support is highly desirable.
• Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
• Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
• Previous experience in software development(or) software consulting.
• Experience supporting and troubleshooting infrastructure level issues.

Overview

We seek a detail-oriented, collaborative Technical Enablement Lead to drive the implementation of enterprise systems and associated integrations, specifically with ERP (Enterprise Resource Planning) platforms and WMS (Warehouse Management Systems). This role is ideal for someone who thrives in cross-functional environments and excels at translating operational needs into scalable technical solutions. 

Key Responsibilities

 Cross-Functional Technical Integration

• Drive alignment across engineering, data, and warehouse operations teams
• Work with the teams to help translate business requirements into actionable integration tasks and system configurations

 Issue Resolution & Continuous Improvement

• Identify and mitigate risks early, removing barriers to keep the team on track
• Work with the technical teams who monitor system performance and data flow integrity
• Lead the teams in root cause analysis and implement iterative enhancements to integration reliability

ETL Process Oversight

• Collaborate with partner who leads the design and validation of ETL pipelines for syncing inventory, orders, and shipment data
• Ensure teams maintain data accuracy, schema compatibility, and robust error handling across platforms

Systems Mapping & Architecture 

• Partner with brand and vendor IT teams to design and document integration pathways between ERP and WMS systems
• Work with teams to identify data dependencies, transformation logic, and system constraints
• Confirm alignment with operations leads on workflows and priorities

Access Control Oversight

• Partner with teams to define and coordinate role-based access controls across integrated systems
• Collaborate with infrastructure and security teams to maintain compliance and operational integrity

Qualifications:

• 3-5 + years of experience
• Strong understanding of ERP and WMS platforms and their integration patterns
• Experience working with teams that implement integration tools, e.g., ETL, data mapping
• Familiarity with system roles and access controls 
• Excellent communication and coordination skills across technical and operational teams
• Ability to document and communicate systems in a clear, structured manner

Nice to Have:

• ERP: NetSuite, or JDE, 
• WMS: Blue Yonder, Deposco
• Any Project Methodology certifications: Agile, Waterfall, Etc…

Store Manager – Apparel Retail

Job Summary:

We are looking for an experienced and customer-focused Store Manager to lead day-to-day retail operations in our apparel store. The role involves driving sales, managing store staff, maintaining visual merchandising standards, and ensuring excellent customer experience while achieving business targets.

Key Responsibilities:

Manage complete store operations including sales, staff, inventory, and customer service

Drive store sales and achieve monthly/quarterly targets

Recruit, train, motivate, and manage store team performance

Ensure high standards of customer service and handle customer escalations

Maintain visual merchandising as per brand guidelines

Monitor stock levels, minimize shrinkage, and ensure accurate inventory control

Analyze sales reports and implement action plans for improvement

Ensure compliance with company policies, SOPs, and safety standards

Key Skills & Competencies:

Strong leadership and team management skills

Excellent communication and customer-handling abilities

Sales-driven mindset with retail analytics knowledge

Visual merchandising and fashion sense

Problem-solving and decision-making skills

Qualifications & Experience:

Graduate in any discipline (MBA Retail preferred)

3–7 years of experience in apparel/fashion retail, with at least 1–2 years as Store Manager

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Group, is one of India’s fastest-growing EdTech companies. We aim to revolutionize learning through innovative, tech-driven, and result-oriented education solutions for students from Grades 6 to 12+.

Role Overview

We’re hiring Academic Counsellors (Inside Sales) who are passionate about guiding students and parents toward the right learning programs. You’ll play a crucial role in driving revenue growth and helping learners achieve their academic goals.

Key Responsibilities

• Connect with prospective customers via calls, emails, and virtual meetings.
• Understand students’ academic needs and recommend suitable Infinity Learn programs.
• Achieve and exceed monthly sales targets.
• Build and maintain strong relationships with students and parents.
• Handle objections confidently and close sales effectively.

Requirements

• Minimum 1 year of sales experience (EdTech or education background preferred).
• Strong communication and persuasive skills.
• Goal-oriented and self-driven attitude.
• Comfortable working in a fast-paced environment.
• Proficiency in CRM tools will be an added advantage.

Work Schedule

• Days: Tuesday to Sunday (Monday fixed off)
• Timings: 11:00 AM – 9:00 PM

Why Join Us?

• Be part of a dynamic and fast-growing EdTech brand backed by Sri Chaitanya.
• Work with an energetic and motivated sales team.
• Opportunity to make a real impact in transforming education across India.

Python Developer at BeyondScale

BeyondScale is a technology company on a mission to democratise AI for small and medium-sized businesses (SMBs). We're building Sitara, an AI-powered ERP suite that is a suite of micro-apps designed specifically for the service sector. Imagine a pocket CRM, a pocket POS, and a suite of essential tools—all streamlined for simplicity and powered by intelligent automation.

The Opportunity:

We're looking for a passionate Python Developer to join our growing team and play a key role in shaping the future of AI-powered ERP. You'll be instrumental in building Sitara, a product poised to disrupt a massive market with high growth potential.

What You'll Do:

• Design, develop, and maintain efficient, reusable, and reliable Python code for our AI-powered ERP platform.
• Develop and integrate web APIs and interact with SQL databases (NoSQL experience a plus).
• Implement automation using object-oriented programming (OOP) principles, multiprocessing, and threading.
• Write clean, well-documented code and actively participate in testing and debugging.
• Leverage Git and modern development workflow practices to ensure a smooth development cycle.
• While not required, familiarity with generative AI concepts (LLMs, RAG) is a plus.

You're a Great Fit If You:

• Have 1+ years of relevant job experience working with Python
• Possess a strong foundation in computer science fundamentals.
• Are a team player with a collaborative spirit and a positive attitude.
• Enjoy learning new technologies and are eager to push boundaries.
• Have excellent communication skills, including the ability to effectively say no when needed.

Location: Pan India (Hyderabad / Chennai preferred)

Responsibilities

• Develop and maintain SOA-based process applications using JBPM.
• Define and model business processes using BPMN 2.0 on a BPM platform.
• Write clean, efficient, and maintainable code, ensuring best practices in configuration management and code refactoring.
• Collaborate with cross-functional teams to define and implement solutions to business process needs.
• Perform code reviews, troubleshoot issues, and provide innovative solutions.
• Work on UI development and integrate with backend systems.
• Deploy and maintain applications on servers like WebLogic, WebSphere, Apache Tomcat, or Jetty.
• Stay updated with new technologies and tools to improve development efficiency.

Key Requirements

• 4+ years of professional experience in building applications.
• Strong development experience with BPM engines, specifically JBPM (mandatory).
• Hands-on experience in SOA-based process applications.
• Proficient in Java, JSP, Servlets, SQL, and frameworks like Struts/Spring/Hibernate/MyBatis.
• Knowledge of HTML5, CSS, JavaScript languages.
• Familiarity with BPMN 2.0 and querying BPM APIs.
• Experience with application servers like WebLogic, WebSphere, Apache Tomcat, or Jetty.
• Strong problem-solving skills and excellent communication abilities.

Job Description:  

Responsibilities: 

• Completing all tasks set by the supervisor and assisting wherever possible.  
• Observing existing strategies, techniques of coding, debugging, testing and adopting to the same 
• Ability to maintain composure under pressure 
• Ability to work in a team. 
• Good observation skills and a willingness to learn. 

Skills: 

• Proficiency in data structures and algorithms 
• Good problem solving and analytical thinking skills 
• Knowledge of Linux systems 
• Python coding knowledge 
• Knowledge of object-oriented programming 
• Good verbal and written communication skills.  

Requisition Raised by:  

Engineering Director 

Mandatory Skills

• Experience in Technical Writing/Information Development
• Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
• Experience developing enterprise systems software documentation for users and system administrators
• General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
• Excellent interpersonal, communication, and teamwork skills
• MS Word

Roles, Responsibilities

• Effectively collaborate with project stakeholders to scope ID work
• Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
• Independently research for relevant information and perform content reviews
• Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
• Follow recommended style and business guidelines; using approved templates
• Being technically savvy in the areas of documentation by being hands-on with new and current product features
• Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
• Delivering the work allocated in time and with quality including translations and documentation build packages

Our ideal candidate is comfortable collaborating with Product Owners, UX and UI Designers, Data Scientists and senior technical team members to build sound solutions to complex business challenges. A Self-starter and problem-solver will thrive in this position.

You should be strong JavaScript developer comfortable in all areas of the software development lifecycle and have experience with React, Node, Mongo, MySQL and Express in a scalable production environment. Some Python and familiarity with AWS would be welcomed.

Focus Areas and Core Responsibilities

Accountable for day-to-day implementation and launch of product roadmap features and updates.

Collaborate with Data Science, Tech and UX teams to create systems design and information architecture based off of user stories and requirements. Ensure test cases are properly written.

Maintain and work on the continuous improvement and development of company tools.

Coordinate with dev ops and QA to ensure continuous integration and deployment of production ready code.

Skillset, Qualifications, and Experience

• 5+ years of web application development experience including strong working knowledge of JavaScript, ReactJS, NodeJS, Mongo and Express.
• Familiar with asynchronous programming and object-oriented programming best practices. Must have prior experience with MVC design pattern
• Experience with node and linux commands necessary for debugging installations and deployment locally and on cloud services such as AWS
• Strong familiarity with a variety of APIs and RESTful interfaces
• Familiar with various methods for performance optimization
• Ability to work with UX/UI team to create a frictionless user experience and pixel perfect web components and data visualizations
• Experience integrating security best practices into the SDLC
• Expert level Git, including branching and best practices to resolve merge conflicts
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
• Excellent communicator who can work independently and be a team player
• Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges