11+ ITIL management Jobs in Hyderabad | ITIL management Job openings in Hyderabad

Qualifications & Experience: -

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
• 2+ years providing customer-facing technical support (ITOM applications).
• Good Communication Skills.

To be successful in this role, we need someone who has:

• Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
• Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
• Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
• Strong troubleshooting/root cause isolation skills
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concepts.
• Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
• Excellent communication skills (verbal and written).

Preferred: - 

• Solid understanding of object-oriented programming skills (Java strongly preferred)
• A fundamental understanding of ITOM, CMDB and ITIL business process. 
• Experience providing web development support is highly desirable.
• Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
• Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
• Previous experience in software development(or) software consulting.
• Experience supporting and troubleshooting infrastructure level issues.

Job Summary :

We are seeking an experienced Automation Tester to join our team. The successful candidate will be responsible for designing, developing, and maintaining automated tests for our software applications using Python. The ideal candidate will have a strong understanding of software testing principles, including test-driven development, behavior-driven development, and automated testing frameworks.

Key Responsibilities :

1. Test Automation : Design, develop, and maintain automated tests for software applications using Python and various testing frameworks such as Pytest, Unittest, and Behave.

2. Test Script Development : Develop test scripts to automate testing of software applications, including web, mobile, and desktop applications.

3. Test Framework Development : Develop and maintain test frameworks to support automated testing, including data-driven testing, keyword-driven testing, and hybrid testing.

4. Test Environment Setup : Set up and maintain test environments, including virtual machines, containers, and cloud-based infrastructure.

5. Test Data Management : Manage test data, including data creation, data masking, and data validation.

6. Defect Reporting : Identify, report, and track defects found during automated testing, including defect tracking and defect management.

7. Collaboration : Collaborate with development teams, QA teams, and product owners to ensure automated tests are aligned with business requirements and application functionality.

8. Test Automation Framework Maintenance : Maintain and update test automation frameworks to ensure they remain relevant and effective.

Requirements :

1. Python Programming : Strong proficiency in Python programming, including Python 3.x, NumPy, and Pandas.

2. Test Automation Frameworks : Experience with test automation frameworks such as Pytest, Unittest, Behave, and Selenium.

3. Automated Testing : 5+ years of experience with automated testing, including test-driven development, behavior-driven development, and automated testing frameworks.

4. Software Testing : 5+ years of experience with software testing, including manual testing, automated testing, and test planning.

5. Agile Methodologies : Experience with Agile development methodologies, including Scrum and Kanban.

6. Version Control : Experience with version control systems such as Git, SVN, and Mercurial.

7. Cloud Experience : Experience with cloud-based infrastructure, including AWS, GCP, and Azure.

Required Qualifications:

• Prior Experience in ServiceNow development and administration in an enterprise environment.
• Ability to configure, develop, and implement functionality within ServiceNow.
• ServiceNow System Developer, Administrator Certification.
• Ability to relate to software engineering challenges and practices.

Preferred Education/Experience:

• Education: BS degree in Computer Science or Engineering or equivalent on the job, hands-on experience.
• Minimum of 4+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, and discovery.
• Experience delivering automated solutions and impl12ementation of highly scalable, highly available services.
• Other ServiceNow Micro Certifications.

What You’ll Do:

• Enable and exercise your problem solving and analytical skills.
• Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
• Ensure applications are implemented to meet business and technical requirements.
• Work with high performing engineering teams across global locations.

.What You Need to Be Successful:

• Bachelor’s degree in Computer Science or equivalent.
• Solid 5-10 years hands-on design and coding experience.
• Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
• Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
• Solid relational DBMS skills using MySQL, or other RDBMS products.
• Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
• Nice to have - Real-world experience in large scale, and high availability implementations.
• Experience developing web services using REST and SOAP approaches.

Our client is India’s first Genomic Medicine Clinic. Their treatment is based on an emerging medical discipline that involves using genomic information such as DNA to diagnose and develop a holistic wellness program. Their innovative DNA-based treatment has proven highly useful in treating hereditary disease such as diabetes, high Blood Pressure, heart conditions, premature ageing, cognitive decline, and hormonal imbalances including thyroid disorders, fibromyalgia.

Founded in 2019 by a doctor duo specialising in Genomic medicine from Harvard and Stanford Universities, the clinic apart from providing personalized treatment focuses on disease prevention through early detection and lifestyle management.

• Planning and overseeing new marketing initiatives
• Researching organizations and individuals to find new opportunities
• Finding and developing new markets and improving sales
• Developing proposals for diagnostic centers, hospitals and individual doctors
• Working closely with the Head of Marketing to support programs and initiatives at clinics with specific focus on adding value in the long term

What you need to have:

• Must have at least 2 - 3 years of prior experience in marketing, business development, human resources
• Experience working for a start up or the healthcare industry in any capacity will be a plus
• Excellent written and oral communication skills
• Ability to comfortably represent the company at conferences, corporate health checkup drives and specific healthcare events
• Proficiency in technology tools
• Ability to contribute individually
• Ability to maintain client relations

JD –

Having experience in Implementing Integration Solutions using Oracle Integration Cloud Service.

Developed integration between SaaS application (Oracle Cloud ERP, Oracle Cloud HCM) and between SaaS and PaaS application

Should have worked extensively on minimum 3-4 Technology Adapters like File, Database, Oracle ERP & FTP adapter

Should have excellent skill in Web Service technologies such as XML, XPath, XSLT, SOAP, WSDL, and XSD

Experience in all phases of software development lifecycle from gathering requirements to documentation, testing, implementation and support Ability to troubleshoot technical and configuration issues

Should be able to communicate effectively with the functional & technical groups and various technical team members.

Ensure completion of tasks, milestones, and components including Technical specifications, design specifications, configurations, quality assurance, implementations, and project reviews

Basic Qualifications

• Solid knowledge of algorithms/data structures is a must
• Strong Java software development experience – with a focus on Java 8 & 9
• Experience with NoSql databases – ideally with MongoDB
• Experience implementing REST apis – ideally with JAX-RS
• Experience with Reactive Programming – ideally with RxJava
• Experience implementing unit tests

Preferred Qualifications

• Experience developing applications in fintech or established financial institutions
• Experience with microservice architectures
• Experience developing systems that can scale to large amounts of data
• Experience working in Agile Scrum
• Experience working on a globally distributed team

• Lead the engineering effort across projects 
• Interface with key stakeholders and apply your technical proficiency across different stages including Application Architecture, Design and Development
• Understand client's business requirements and be able to map them to technology solutions and make them work
• Design and build modern solutions informed by a deep understanding of cloud architecture and how distributed systems operate at scale
• Provide regular support and guidance to teams on complex coding, issue resolution and execution 
• Establish and enforce best development and engineering practices including QA and DevOps
• Lead and manage your own team, but also get down to coding, testing, and designing solutions as and when needed
• Communicate effectively with teams, clients and business leaders within the company

• Minimum 6+ years of experience designing and building full stack applications using UI frameworks like Angular, React or Vue.JS and backend frameworks like Node.JS/ExpressJS or Python/Django/Flask or Laravel/Yii2/Symphony
• Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
• Strong knowlegde of cloud and distributed systems (AWS, GCP, Azure). Cloud certifications would be an added advantage.
• Deep knowledge of relational databases, SQL and NoSQL databases. Experience with Graph databases like Neo4j is desirable.
• Proficient in Git and CI-CD frameworks
• Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
• Ability to work in an agile environment