11+ ITIL management Jobs in Hyderabad | ITIL management Job openings in Hyderabad

Qualifications & Experience: -

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
• 2+ years providing customer-facing technical support (ITOM applications).
• Good Communication Skills.

To be successful in this role, we need someone who has:

• Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
• Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
• Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
• Strong troubleshooting/root cause isolation skills
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concepts.
• Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
• Excellent communication skills (verbal and written).

Preferred: - 

• Solid understanding of object-oriented programming skills (Java strongly preferred)
• A fundamental understanding of ITOM, CMDB and ITIL business process. 
• Experience providing web development support is highly desirable.
• Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
• Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
• Previous experience in software development(or) software consulting.
• Experience supporting and troubleshooting infrastructure level issues.

Job Title : Java Fullstack Developer (with Vue.js)

Experience : 5+ Years

Location : Hyderabad

Notice Period : Immediate to 15 Days

Interview Rounds : 2 (Technical)

Job Summary :

We are looking for a highly skilled Java Fullstack Developer with strong expertise in Vue.js to design, develop, and maintain responsive web applications. The ideal candidate will be proficient in both frontend and backend technologies and capable of delivering seamless, high-performance solutions.

Mandatory Skills :

Strong hands-on experience in Java Fullstack Development with expertise in Vue.js, HTML/HTML5, CSS/CSS3, Bootstrap, JavaScript (ES6), and good understanding of UI/UX and responsive design principles.

Key Responsibilities :

• Develop, test, and maintain responsive web applications using Vue.js and Java Fullstack technologies.
• Collaborate with product managers, designers, and backend developers to deliver high-quality features.
• Lead the development and implementation of frontend components within the Java Fullstack environment.
• Mentor junior developers and provide technical guidance to the team.
• Participate in design and architecture discussions to build scalable and robust solutions.
• Optimize applications for speed, scalability, and performance.
• Conduct thorough testing, troubleshooting, and debugging to ensure high-quality and reliable applications.
• Stay updated with the latest trends in frontend and fullstack development.

Mandatory Skills :

• Strong hands-on experience in Java Fullstack Development.
• Expertise in Vue.js.
• Proficiency in HTML/HTML5, CSS/CSS3, Bootstrap, JavaScript (ES6).
• Good understanding of UI/UX feasibility and responsive design principles.
• Excellent problem-solving, communication, and collaboration skills.

Preferred Skills :

• Experience with RESTful APIs, Spring Boot, Microservices.
• Familiarity with Agile methodologies, CI/CD pipelines, and version control (Git).
• Exposure to cloud platforms like AWS, Azure, or GCP is a plus.

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

KEY RESPONSIBILITIES:

Sales function:

* Acquisition of New Clients

* Responsible for business development for General Insurance products including Mediclaim, Asset, Fire, Liability, Engineering, Marine, etc.

* Create and execute strategies to explore new potential markets and retain existing clients.

* Driving Sales team for Initial contact for Enquiries / RFQ/Mandate Letters.

* Giving a clear understanding of the pricing and features of the product and their impact on profitability.

Relationship management

* Handling corporate customers and maintaining excellent relationships with them.

* Leveraging on the relationship with corporate and focusing on closures.

* Liaisoning with insurers and TPA to provide better services and quotes to clients.

Other Functions:

* Coordinating with HR & Finance for Corporate Data.

* Administering guidelines in terms of documentation while policy issuance and claims servicing

* Tracking of competitor activities to understand the market trends and take proactive actions.

* Analyzing their risk portfolio, suggesting ways forward to mitigate losses and maintain a healthy bottom line.

Personal Skills

* At least 3-10 years of experience in B2B sales and customer-facing role

* Very strong written and verbal communication

* High customer empathy

* Strong problem solver,

* Ability to work with cross-functional teams to resolve issues

. Experience in outbound prospecting, cold calling, and managing sales pipeline

* Previous experience mainly in hunting, new client acquisition, and sales closures

* Experience having sold to Founders, CHROs & CFOs is a plus

* Consistently meeting assigned sales targets

* Strong spoken and written communication skills in English

Qapita is a SaaS-Net startup with offices in India & Singapore. Qapita’s vision is to transform how equity is managed and traded in the private capital markets in this region. Qapita’s software solution seeks to automate the equity management process for startups including workflows around CapTables, ESOPs, Due-diligence, and transactions. Qapita’s market place solution seeks to facilitate liquidity to ESOP holders and shareholders via structured liquidity programs and secondary transactions. Qapita seeks to automate all processes for equity matters in private markets via its digital platform.

We are looking for a Senior Frontend Developer who is curious, craves for new challenges and loves to solve problems using latest technology. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack.

You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

Our Tech stack:

Frontend: React, Typescript, Html, SCSS

Backend: Linux (Ubuntu), ASP.NET Core, C#, Nginx, MongoDB, EventStoreDB

Responsibilities: As a Senior Frontend Developer, you will be

• Meeting with the development team to discuss user interface ideas and applications.

• Reviewing application requirements and interface designs.

• Identifying web-based user interactions.

• Developing and implementing highly-responsive user interface components using React concepts.

• Writing application interface code using TypeScript following React.js workflows.

• Troubleshooting interface software and debugging application code.

• Developing and implementing front-end architecture to support user interface concepts.

• Monitoring and improving front-end performance.

• Documenting application changes and developing updates.

Desired Skills and Experience :

• Bachelor's degree in Computer Science, Information Technology, or a similar field.

• Previous experience working as a React.js Developer (4+ years).

• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.

• Knowledge of TypeScript a plus.

• Knowledge of React tools including React.js, Webpack, Redux.

• Knowledge of performance testing frameworks including Mocha and Jest.

• Experience with browser-based debugging and performance testing software.

• Excellent troubleshooting skills.

We are currently looking for Senior Recruiters & International recruiters for our Job Search Services department.

Responsibilities:

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest the availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate responses and interview schedules with clients, as needed

About Dosti

Dosti Global Services, Inc. is a US-based workforce solutions provider. Our primary mission is to connect US businesses and organizations with educated, experienced, and motivated individuals who live outside the US.

About the role:  ( Product Designer) 

Dosti Global Inc. is looking for an experienced Product Designer with AutoCAD, Solid Works, and Pro-E software knowledge to assist in the production of CAD models using AutoCAD and other programs, as well as a keen eye for detail. You will work directly with the design team and the founder in this position to understand the needs and deliverables.

 Roles & Responsibilities: 

• Develop designs from scratch.
• Ensuring designs meet prerequisites
•  Provides existing product line support in design activities and/or modification of hardware in production.
• Knowledge of manufacturing concepts.
• Knowledge of the change management process.
• Creating plans and designs using AutoCAD technology.
• Estimating budgets and time scopes for each project
• Capability to record each activity in a clear and precise manner
• Ensure product designs meet required standards 

Eligibility :

• Bachelor or Master’s Degree 
• Minimum of 2-5 years of  proven experience design work experience
• Adequate skill set with 3-D CAD (Solid Works or Pro-E)
• Experience working in the Mechanical Engineering field 
• Ability to write clear and comprehensive technical documentation

Project Management Skills:

• Ability to work with Cross-Functional Teams
• Time management skills
• Effective presentation skills

Benefits:          

• Well-structured process
• Standard company benefits
• Annual Pay raises and Annual Bonus based on Performance

Employment type:

• Full-time employment

• 2-4  years of experience, with at least 1-2 years of experience in testing Web Applications/Services, UI testing.
• Good exposure to Non-functional tests strategies like Load, Perf and Chaos.
• Good understanding of testing principles: UI and Usability testing, Stress testing, Functional/Regression testing, Code coverage, TDD/BDD, UAT.
• Experience in deploying solutions into AWS is a major plus.
• Good team player, having effective and professional oral and written communication skills.

Few words about Unify Technologies: Unify a Digital Engineering company. We help our clients by providing Digital Engineering Services to develop high-quality products. We have extensive experience in software product engineering and a successful track record of delivering on aggressive delivery plans without compromising on the quality in Cloud, Mobile, and Data practices.

Employment Type: Full-Time

Position: Software Development Engineer Test - SDET

Experience, Key Skills and Job location details:

• Sr SDET: 4-8 Yrs (Web Automation-UI/API + Any Automation Frameworks + TypeScript/ JavaScript/ Java Programming) - 5 Positions - E-Commerce product team, Hyderabad

• Lead SDET: 8-10 Yrs (Lead Exp, Automation-UI/API + Any Automation Frameworks + TypeScript/ JavaScript/ Java Programming) - 2 Positions - E-Commerce product team, Hyderabad

• Sr SDET: 5-10 Yrs (Automation + Any Frameworks + Java/ JavaScript/ Python Programming + API/UI Testing) - 4 Positions - Big Data Product team, Hyderabad

Project: Product-Online Marketing, E-commerce Platforms

Joining time: Immediate to 30 days

Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred

Detailed Job Description:

Overview: We’re looking for an Automation Test Engineer with strong programming and Web Automation experience to join the Online Marketplace Services/ Maps Development/ RPA Automation product development Team at Hyderabad and Bangalore.

The Software Test Engineering team is responsible for performing in-scrum, acceptance, integration, system, performance test activities for all Web and Mobile products. This role strives to ensure that test activities are conducted to a high standard aligned with the right business priorities and needs.

Skills Required:

• For E-commerce Product: Hyderabad

• Programming: JavaScript/ TypeScript/ Java coding experience - Must

• Automation: Web Automation Testing (UI/API) - Must, Added advantage: Mobile Automation (Appium)

• Framework Development: Strong development exp with any of the following Automation Frameworks development experience

•  JavaScript/ TypeScript: Any Automation Framework (Preferred: Webdriver.IO or Cypress.IO or Protractor or Jasmine or Mocha or Nightwatch.JS or CasperJS or Nemo.JS or Jest or Karma or Cypress or Chai or TestCafe)

• Java: Any Automation Framework (Preferred: BDD, Cucumber, TestNG)

• For Big Data Product: Hyderabad

• Programming: JavaScript/ Python/ Java coding experience - Must

• Automation: Web Automation Testing (UI/API) - Must

• Framework Development: Strong development exp with any of the Automation Frameworks development experience

• For RPA Product: Bangalore

• Programming: JavaScript/ Java coding experience - Must

• Automation: Web Automation Testing (UI/API) - Must

• Framework Development: Strong development exp with any of the Automation Frameworks development experience

• Good experience in developing and maintaining test automation for Web & Mobile Applications.

• Good to have experience in API Testing preferably Rest Assured

• Solid understanding of QA tools and automated testing environments

• Experience in developing end-to-end tests for complex solutions in large-scale enterprise systems Programming Languages.

• Demonstrated ability to lead technical discussions among software development engineers.

• Excellent written and verbal communication and presentation skills.

• Ability to analyze feature requirements, design feature strategies, and selectively automate that test strategy to optimize test coverage, minimize the likelihood of uncaught defects, while maintaining an accelerated feature velocity.

• Experience working in an Agile Scrum QA environment

Responsibilities:

• Work from a deep understanding of customer perspectives, Software Engineering and Quality practices

• Provide expert-level test automation to grow overall test coverage across the Application Solutions (UI, Web Services, and DB).

• Design, create, document, and/or implement test strategies, test automation, and quality tools and processes.

• Mentor junior engineers, new team members and apply technical expertise to challenging programming and design problems relating to quality engineering.

• Investigate and evaluate new testing technologies and products for applications with the environment.

• Develop new testing tools to make the testing process effective and efficient.

• Full working knowledge of Github and its best practices as well as and the CI/CD process