11+ ITIL management Jobs in Hyderabad | ITIL management Job openings in Hyderabad
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Qualifications & Experience: -
- Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
- 2+ years providing customer-facing technical support (ITOM applications).
- Good Communication Skills.
To be successful in this role, we need someone who has:
- Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
- Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
- Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
- Strong troubleshooting/root cause isolation skills
- Demonstrated creative problem-solving approach and strong analytical skills
- Must be proficient with analyzing log files and standard debugging concepts.
- Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
- Excellent communication skills (verbal and written).
Preferred: -
- Solid understanding of object-oriented programming skills (Java strongly preferred)
- A fundamental understanding of ITOM, CMDB and ITIL business process.
- Experience providing web development support is highly desirable.
- Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
- Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
- Previous experience in software development(or) software consulting.
- Experience supporting and troubleshooting infrastructure level issues.
🔹 Skills Required:
✔️ Strong communication & persuasion skills 🗣️
✔️ Basic IT product knowledge ⚡
✔️ Target-driven & proactive mindset 🎯
🔹 Key Responsibilities:
✅ Generate leads & cold calling 🎯
✅ Explain IT products & solutions (Laptops, Servers, Cloud, etc.) 💻☁️
✅ Follow up & close deals 📈
✅ Maintain CRM & sales records 📝
Your responsibilities will include:
Designing, implementing and maintaining Java-based applications
Contributing in all phases of the development lifecycle
Writing testable, scalable and efficient code
Test and debug new applications and updates
Maintain up to date code documentation
Participating in code reviews
Key Requirement:
- You have prior experience in Core Java.
- Strong knowledge of Java Application Frameworks
- Hands-on experience working in SQL
Job Title: Business Development Executive - Staffing Services & Client Relationship Management
Location: [Hyderabad]- Work from office
Employment Type: Full-time
Job Summary:
We are seeking a dynamic Business Development Executive to drive growth in staffing services and maintain strong client relationships. You will identify new business opportunities, close deals, and ensure client satisfaction.
Key Responsibilities:
- Identify and develop new clients for staffing services.
- Maintain strong client relationships and address their staffing needs.
- Generate leads through networking, cold calling, and online platforms.
- Present proposals, negotiate terms, and close deals.
- Collaborate with the recruitment team to meet client expectations.
- Monitor client satisfaction and resolve issues promptly.
Qualifications:
- Bachelor’s degree in Business, Marketing, or related field.
- Proven experience in business development or sales, preferably in staffing.
- Strong communication, negotiation, and problem-solving skills.
- Ability to meet and exceed sales targets.
What We Offer:
- Competitive salary and incentives.
- Growth and development opportunities.
Graphic designer:
-----------------------------
We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. Entire process of visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, brochures, exhibitions and more.
Responsibilities :
- Study design briefs and determine requirements
- Conceptualize visuals based on requirements
- Develop illustrations, logos and other designs using software or by hand
- Use the appropriate colors and layouts for each graphic
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
Requirements and skills :
- Experience –Should have at least 1 year of experience Graphic Designing.
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Knowledge of UI/UX is a plus
- Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus

About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.
Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.
To know more about us please visit: https://www.apexon.com/
About the role:
- Experience: 7+ years of experience building modern web applications working in the fullstack
- Proficiency in TypeScript and JavaScript with a thorough understanding of React.js or Vue.js and their core principles preferred
- Implementing RESTful APIs using .Net/C# preferred with experience with .Net Core, .Net 5 or 6 a bonus!
- Experience with SQL and relational database design with MS SQL Server experience is added advantage
- Experience with NoSQL/document database technologies
- Experience writing automated unit tests in the full stack environment
- Knowledge of modern authentication and authorization mechanisms
- Familiarity with modern front-end and backend build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience with modern responsive web application design & development Familiarity with Node.js
- Experience with microservice architecture
- Experience using Git version control
- Experience with VS Code, Visual Studio, or other relevant development tools
- Familiarity with Scrum/Agile principles
- Strong communication skills
- Ability to understand business requirements and translate them into technical requirements.
Required skill set:
- Candidate must be good in JavaScript and have experience in at least one modern JavaScript framework such as Vue/Angular/React. But must be willing to work in Vue/React.
- Must have experience in .NET Framework. Good to have experience in .NET Core/.NET 5/6/7. But must be willing and capable enough to learn .NET Core.
- Should be able to work independently with minimum supervision.
- Must be good in programming concepts such as OOPS, Unit Tests, Web API, SQL, etc
Strong experience with stored procedures, triggers, Views, CTE, Correlated SubQueries
Expert in troubleshooting and resolving database problems
Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
Knowledge of indexes, index management, and statistics
Experience working with small teams, with individual project responsibility
Ability to think strategically and abstractly
Detail-oriented and organizational skills
Excellent verbal and written communication skills
Nice to have SSRS and SSIS

Key Account Manager Job Description
JOB DESCRIPTION (JD)
The following obligatory points are a standard part of every JD and each employee regardless of his/her designation is fully obliged to fully understand and comply with the below:
- Unconditional compliance of the following policies:
- Company Inner Regulations and Information Security Protocol (ISP).
- Departmental Policy (DP) or Work Centre Area Policy (WCAP) – whichever and wherever applicable.
- Guidelines to systems and documentation.
Detailed description of specific responsibilities:
- B2B lead generation.
- Arranging meetings and demos of our offerings to potential clients.
- Deal closure.
- Handling ground force (supermen) and ensure customer satisfaction in terms of services and operations after sales.
- Coordinate with formulation and tech team to give them market feedback to help in improvement of our products and also manage demand and supply in market.
- Handle customer queries and solve their problems.
- Onboard new distributors on panel and handle business through them. Also handle existing distributors.
- Manage all legal paper work related to sales and subscription of our products and services.
- Collection of payments from all the clients and distributors handled.

Aqua Security enables enterprises to secure their container-based and cloud-native applications from development to production, accelerating container adoption and bridging the gap between DevOps and IT security.
About The Position
- Track record of delivering various features in large-scale applications or core systems with at least 5 years of experience. If you've written code in big data applications handling multitudes of data or real-time events, you're in.
- Experience writing multi-component systems or micro-services, with architectures requiring efficient inter-application communication. If you know what Kafka is, and think it's the bee's knees, we will think the same of you.
- Experience writing in a high-level language such as Go, C, Rust, Python, Ruby, etc.. If you're already writing Go, or spent a weekend debugging the worse memory leak ever, that's a big plus.
- Experience writing APIs (either RESTful or not) and RPCs. If you've broken backwards compatibility for your customers once, and dealt with the fallout, we want you (to deal with the fallout again).
- Experience with RDBMS systems (e.g. MySQL, PostgreSQL, Oracle, SQLite) and/or NoSQL databases (e.g. MongoDB, Redis, Cassandra, Couchbase). If you've written queries with more than two joins, or have a strong opinion of why an integer is better as a primary key (or maybe a UUID), we'd like to hear from you.
- Experience with container platforms and orchestrators such as Docker, Kubernetes and OpenShift is a plus. If you can name one way in which a container is different than a regular process, you're golden.
- Are you a free software/open source nerd? Do you maintain open source projects? Are you a Hacker News reader? Do you remember the days when you had to compile your own Linux kernel? Do you believe it should be called GNU/Linux? Have you ever been in a fight with an Emacs user? Are you an Emacs user? Well, we have the job for you!


Job Designation
Job Description Work involves Web application development in .NET
Desired Profile ▪ Education
• Graduation: B.C.A. / B.E./ B.Tech in Computer Engineering
• Post Graduation: MCA or Equivalent degree
▪ Primary Skills
o .NET Professionals ( ASP.NET, C#, MVC)
▪ Good hold in developing Web based applications
▪ Strong command of MVC, CSS, JavaScript, JQuery, WebAPI.
▪ Good experience in Web and Application servers. Should have knowledge about the workings of the server
▪ MS SQL Server with Good command on SQL
Queries
▪ Should have knowledge on working on Azure platform.
▪ Must have skills on DevOps.
▪ Strong Problem-Solving Skills and Strong technical communication skills
Experience 2-5 Years
Industry Type Software Services
Functional Area IT – Software
Location Hyderabad
Position: Technical Support Engineer
We are looking for a Strong Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound calls and chat from the customer base and addressing customer Technical issues and concerns. Someone who will help build a Support team for our product build for the Education sector called Academia.
Key Responsibilities
The individual role that you’ll play in our team:
● Deal directly with customers, and respond promptly to customer inquiries
● Handle issues by providing the appropriate Root cause of the issue
● Diagnose, troubleshoot, and resolve issues by asking customers about the issues they
are facing in a detailed fashion so that they understand the nub of the problems.
● Interacting with the customer to understand the issue.
● Get the triaging steps or reproduction steps
● Try and reproduce the issue on the h/w devices provided to you
● Extract and Analyse the Android app and Backend logs
● Provide the resolution shared by the engineering team to the customer.
● Work with the consulting team in understanding customer use cases and assist
accordingly
● Resolving all technical related issues, suggesting the best solution and practices to
avoid a future issue.
● Deploying software updates to the client machines and channelizing updates
Technical Skills:
Must Haves
● Knowledge on SAAS product support which has a cloud console and a mobile app -
preferably Android
● Worked with SQL, ELK or other log collection and analysing tools.
● Resourceful in understanding fundamental network, information security, IT
communication, troubleshooting, debugging and maintenance in multi-platform
environments.
Nice To Have
● Shell Scripting
● Technical troubleshooting involving monitoring web-app performance, crash analysis
etc
● Should have basic experience in writing product manuals or feature manuals.
● Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows &
Mac) can be an added advantage.
Skills
● Must possess strong communication skills in English, both written and verbal
● Working experience with Partners & Customers, Voice and Remote support
● Quick learner and versatile.
● Flexible to work in different shifts
● Excellent Email communication is a must.
● Strong ownership
● An excellent problem solver with strong analytical skills
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion is a one-stop solution, focused on managing corporate-liable & dedicated
devices, tablet-based interactive kiosks, rugged devices, mobile point of sale (mPOS) and
digital signages. Our Unified Device Management dashboard is intuitive and easy to use.
It allows you to manage all your devices, apps, and content from one place.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS
devices from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management.