11+ IT Solutioning Jobs in Ahmedabad | IT Solutioning Job openings in Ahmedabad

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

• Expert understanding of On-page and Off-page SEO

• Perform keyword research in coordination with company’s business objectives to optimize existing content and uncover new opportunities

• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages

• Provide recommendations and execute/manage strategies for content development in coordination with SEO goals – general and keyword specific

• Develop and implement link building campaigns

• Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster tools)

• Monitor and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies

• Track, report, and analyze website analytics and PPC initiatives and campaigns.

• Experience in Search Engine Marketing (SEM) and Paid Search (PPC).

• Perform ongoing keyword discovery, expansion and optimization.

• Research and analyze competitor advertising

𝗝𝗼𝗯 Description:-

This is a full-time on-site role for a Sales Manager . The Territory Sales Manager will be responsible for communication with clients, sales activities, customer service, training, and sales management.

1. Business Development :

• Devise effective territory sales and marketing strategies.

• Professionally handle incoming requests from customers within

defined territory.

• Generate new business leads or opportunities based on

similar/existing solutions provided to customers.

• Thoroughly and effectively gather customer information.

• Maintain a balance between company policy and customer

benefits.

• Continuously evaluate and identify opportunities to drive process

improvements.

• Present products and services to prospective customers.

• Perform product demonstration.

• Active participation in tender.

• Early engagement with PSU & private customers for requirement.

• Achieving assigned territory business target.

• Implementing effective strategies to maximize profitability.

• Effectively handling customer negotiation to ensure maximum

order value & profit with favorable T&C to the organization.

• Payment follows up

2. Customer Relationship :

• Knowledge of Support/Communication etiquettes for general day

to day client communication.

• Communicate with client for ongoing Issues / Product Trainings.

• Administer regular feedback from the customer for product

improvement.

• Working with a team or individually to enhance customer

experience and solve grievances.

3. Data Management :

• Work on Supports in-house tasks like updating timesheet, prepare

Weekly Reports etc.

• Opportunity Follow up and Update in CRM System with precise

order closing details (e.g., time & amount).

• Prepare and submit reports weekly/monthly MIS reports to the

Regional Manager.

• Ensure accurate opportunity/customer details to be entered in CRM

System.

4. Business Analysis :

• Analyze data to find the most efficient sales methods.

• Discover sales opportunities through market research.

• Participate in industry or promotional events (e.g., trade shows) to

cultivate customer relationships.

• Monitor competition within assigned region.

Qualifications :

Minimum 3-8 years + of experience in the industry.

Experience in Technical sales like AVEVA system platform, IIOT, Wonderware ,Industry 4.0 preferable.

Ability to travel when required.

• 5+ years of relevant experience as an individual contributor working on the frontend technologies
• Strong technical foundation and experience building user interfaces for complex applications.
• Deep proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js core principles and experience with latest React concepts like hooks, context APIs
• Experience with popular state management libraries like Redux, Flux
• Familiarity with newer specifications of ECMAScript and knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end build tools such as Babel, Webpack, NPM, etc.
• Familiarity with Git
• Hands on experience with markup languages
• Background contributing best-practices and architectural leadership to front end applications
• Demonstrable understanding, and experience in dismantling large, abstract problems into smaller, workable tasks.
• Strong interpersonal skills with the ability to effectively collaborate cross functionally with designers, product managers and other engineers.

We are looking for a highly skilled Senior QA Engineer to join our team. The successful candidate will be responsible for ensuring the quality of our products through manual and automated testing. The Senior QA Engineer will work closely with the development team to identify and resolve quality issues, as well as develop and maintain automated test scripts to improve testing efficiency. The ideal candidate will have experience with both manual and automation testing methodologies and tools.

What you’ll be doing:

• Develop and execute manual test cases for new features and enhancements
• Develop and maintain automated test scripts using industry-standard automation tools
• Collaborate with developers and other QA team members to identify, reproduce, and resolve defects
• Participate in code and design reviews to provide feedback on testability and quality
• Create and maintain comprehensive test plans and test cases
• Identify, prioritize, and report defects and issues to the development team
• Analyze and interpret test results to ensure that software meets or exceeds specified standards and quality criteria
• Ensure that all testing is completed on time and within budget
• Continuously improve the testing process through the use of new testing tools, methodologies, and best practices
• Mentor and train other team members in manual and automation testing techniques

What you’ll bring:

• 5-7 years of experience in the software quality field
• At least 1 year of experience working in the eCommerce domain and familiarity with Agile methodology
• Familiarity with the entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
• Understanding of microservices and serverless architecture and deployment
• Understanding of existing QA best practices and methodologies to design, implement and automate processes
• Detailed and effective written communication skills for documenting the features tested and bugs found
• Highly organized, detail-oriented, extremely responsive and able to prioritize a large number of tasks
• Self-motivated, work well independently and with others

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our clients' unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.
• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.
• Additional special leaves for birthdays, maternity and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.
• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.
• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.
• A dedicated learning and growth budget for courses and certifications, to support our employees' career aspirations and encourage professional development.
• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

Position: Software Engineer/ Sr. Software Engineer

Technology: Golang Developer

Location: Ahmedabad / Remote

Job Description:

1. Experience in software development in Golang
2. More than 1 years of strong API design and development experience
3. Strong knowledge of Object-Oriented Programming Concepts, design patterns.
4. Good analytical and problem solving skills
5. Knowledge of data structures, algorithms, parallel and concurrent code.
6. You should be able to read GoLang code and grasp the concepts quickly.
7. Building RESTful APIs in relevant programming languages.
8. Experience with Git and continuous integration.
9. Experience with SQL/ NoSQL Databases / Postgre / Mongo db
10. Design, build and maintain high performance, scalable and secure code.

Desired Candidate Profile

• In depth knowledge of how to run successful digital campaigns including the quality of content creation
• Ability to run specific campaigns for top of funnel customers and different campaigns for retargeting boom of funnel customers
• Solid expertise in campaign and channel analysis and reporting, including Google Analytics experience
• Possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations    

• Write high quality code in ReactJS using TypeScript or JSX that is easy to maintain and test.
• Participate in an Agile environment using Scrum software development practices, Automated unit testing, Continuous integration, Code reviews, Version control systems, Automated build processes. Raise issues proactively that might impact delivery commitments.
• Fix production issues and maintain the code as needed .

• BS degree in CS or equivalent work experience 5+ years professional experience building single page applications in ReactJS using TypeScript or JSX with extensive experience working with HTML5 and CSS3.
• Experience working with cross-browser behaviors and quirks.

• Passion for new technologies. Product development experience building large scale web applications.
• Experience designing and developing highly scalable consumer facing web application. Care deeply about writing high-performance, reusable code for components that will be used across our product.
• GraphQL experience is preferred.