11+ IT Solutioning Jobs in Ahmedabad | IT Solutioning Job openings in Ahmedabad

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Job Description

We are looking for a motivated Junior Business Development Executive with 2-8 years of experience in IT service sales, specifically skilled in LinkedIn outreach, Email Marketing, Lead Generation, and CRM management. The ideal candidate should have hands-on experience in generating qualified leads and converting them into opportunities for a service-based IT company.

Key Responsibilities

• Perform LinkedIn prospecting, connection requests, and personalized messaging.
• Run email marketing campaigns using tools like MailChimp, Apollo, HubSpot, or similar.
• Identify and qualify potential leads for web, mobile, and ERP-based IT services.
• Maintain records of all interactions in CRM.
• Schedule client calls and coordinate with the technical team.
• Research market trends, competitor analysis, and build targeted lead lists.
• Develop relationships with prospects and nurture them into opportunities.
• Work closely with the sales manager to achieve monthly/quarterly targets.

Required Skills

• Strong expertise in LinkedIn Sales Navigator & lead-generation activities.
• Proficiency in Email Marketing tools (Mailchimp, SendGrid, HubSpot, etc.)
• Understanding of IT services, software development, and client requirements.
• Good communication skills—both written and verbal.
• Knowledge of CRM tools like Zoho, HubSpot preferred.
• Ability to create engaging outreach messages.
• Basic knowledge of Upwork/Freelancing portals is a plus.

Qualifications

• Bachelor’s/Master’s degree in Business, Marketing, IT, or relevant field.
• Minimum 2 years of experience max 8 years as a BDE in an IT service-based company. 

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

• 3+ years of experience in Financial domain
• 3+ years of Lending experience (Someone who has worked on Lending products or Lending companies or Lending Processes) and financial experience. 
• This is 50% hands-on 50% managerial position with experience in Automation or development.
• Should be Technical PM

Job Description :

Business Development Executive/ Manager

 2 – 8 years of experience as a Business Development Manager or similar role

 Experience in leading business development team

 Excellent communication and negotiation skills

 Excellent leadership skills

 Critical thinker and problem solver

 Great communication and presentation skills

 Excellent command of MS Office and CRM software

 2 – 8 years of experience in business development, sales management, or relevant fields

 Lead Generate, Sales and Get Client

 Convincing Power

P osition holder will be an individual contributor

 Build and manage productive, professional relationships with clients

 Ensure clients are using and deriving benefits from IndiaMART

 Ensure products/services in client’s e-catalog are accurately defined

 Maximize revenue by upselling other services and achieve

fortnightly, monthly client retention and revenue targets

 Systematic follow-up and time-bound closures

 Prompt resolution of complaints

 Daily 4-5 in person meetings (F2F) with clients onsite

Skills:

Full Stack Developer

Developed Gaming Application

Developed 3D Gaming Application

Basic knowledge of C, C++, MySQL, Mongo db

• Liaising between the IT department and the Executive branch.
• Acting as an information source and communicator between business branches.
• Crete Business Proposals and SOW.
• Understanding strategic business needs and plans for growth.
• Enhancing the quality of IT products and services.
• Analyzing the design of technical systems and business models.
• Utilizing IT data for business insights.
• Analyzing business needs.
• Sourcing and implementing new business technology.
• Finding technological solutions to business requirements.
• Producing reports on application development and implementation.

Senior Flutter Developer

Position: Senior Flutter Developer
Experience Required: up to 4 years
Positions: 03

About us:

Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once cannot ever cheat again.

Job Description:

You will be responsible for User Interface development of Saakh’s android/IOS based mobile applications. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance.

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems,

delivering high-availability and performance

• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test,

release to app stores and support.

• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the

functionality of the application

• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and

presenting these for architectural review

• Collaborate with team members (product managers, developers, designers) to brainstorm

about new features and functionalities.

Desired Profile:

• Experience required - 4 Years
• Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
• Proficient in Java/Kotlin programming
• Knowledge and experience in Flutter Framework and DART programming
• Hands on experience in using RESTful APIs
• Hands on experience in designing and developing micro-services architecture and

containers

• Object oriented analysis, UML and design using common design patterns.
• Hands on experience in development IDE Android Studio, Android SDK, Firebase Test

Lab

• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with Flutter
• Experience using GitHub or similar environment
• Complete understanding of SDLC
• Experience with Agile development
• Experience with Material Design and Android UI design principles, patterns and best

practices

• Good knowledge of adding third-party libraries
• Ability to understand business requirements and translate them into technical

requirements

• Working knowledge of the general mobile landscape, architectures, trends, and emerging

technologies

• A track record of delivering successful complex consumer product apps (finance apps,

e-commerce apps)

• Critical thinker
• It is must to have a high sense of integrity.

Are you one of us?

We welcome you to Saakh’s family.