11+ IT Solutioning Jobs in Ahmedabad | IT Solutioning Job openings in Ahmedabad

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Work Mode: 6 Days Working

Experience: 0–5 years

Qualification: Graduate / Postgraduate (any field except Engineering)

About the Role

We’re looking for a Customer Service Representative / Customer Care Executive (Inbound) to deliver outstanding support by handling client queries, resolving complaints, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, problem-solving abilities, and a customer-first approach.

What You’ll Do

• Handle inbound calls and email inquiries from prospects and clients.
• Provide accurate information, solutions, and alternatives within agreed timelines.
• Identify and assess customer needs to achieve high levels of satisfaction.
• Follow communication procedures, guidelines, and policies.
• Document interactions and maintain accurate records.
• Proactively follow up with customers to ensure query resolution.
• Suggest information about services to attract and retain customers.

What You Bring

• Graduate/Postgraduate in any field (except Engineering).
• 0–5 years of experience in customer care. Candidates from the Mutual Fund industry preferred, though experience in other industries with client handling exposure will also be considered.
• Fluency in English, Hindi & Gujarati (must).
• Excellent verbal & vocal communication skills in English.
• Strong problem-solving, documentation, and conflict-resolution skills.
• Ability to multi-task, analyze information, and work with accuracy & attention to detail.
• Loyal, honest, and committed with a long-term career vision.
• Decision-making ability and customer-centric mindset.

Why Join Us?

This role is more than just answering queries—it’s about building trust, delivering quality service, and creating long-term relationships with clients. You’ll be part of a professional, growth-oriented team with opportunities to enhance your skills in the financial services space.

How to Apply

If you’re passionate about delivering exceptional customer experiences and meet the above criteria, apply now via our official careers page or through the link in this post.

We are hiring for Web research/Data Mining Executive role in our company, If you are interested or looking for better job opportunity then please find below company details and job description and revert accordingly to proceed further.

Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)

Our Accreditations -

• 25 years of industry presence
• Salesforce Partner
• ISO 27001:2019 certified
• Great Place to Work certified
• HIPAA Compliant
• SOC2 Compliant
• NASSCOM Member

Our EVP (Employee Value proposition)

• We are a Great place to work certified company.
• 30 Earned Leaves during calendar Year
• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
• Performance bonus & Loyalty Bonus Benefits
• 5 Days working
• Rewards and Recognition programs
• Standard Salary as per market norms
• Equal career opportunities, No discrimination
• Magnificent & Dynamic Culture
• Festival celebrations & fun events
• 
  

Explore more : https://techwize.com/, https://mangalaminfotech.com/

Job location: Ahmedabad

Experience: 1-6 Years

• Listing & uploading catalogues & product on international eCommerce portals like Amazon, eBay, Shopify website etc.
• Monitor and optimize live listings and make suggestions to improve listing performance.
• Ensure products are accurately priced, described, photographed, always updated and in line with competitors.
• Engage in on-page optimization and off-page optimization
• Monitor all dispatches for orders placed through marketplaces.
• Strategizing for increasing online sales of the products.
• E-commerce payment reconciliation, Deals, Coupons, Reviews & Ratings, A+ Content, Catalogue improvement, Keyword Updation.
• Hands on knowledge with Amazon campaigns and other PPC advertising channels.
• Work within the budget allotted for the marketing campaign and other purchase
• Achieve position on the first page of popular search engines and marketplaces
• Maintaining ACOS percentage for the ads.
•  Increase organic search by timely updating the SEO of all the listings.
• Generation of Sales and Other Report (Weekly, Monthly) and provide analysis on each channel statistics for the Management.
• Responsible for the growth of the website store and assisting in execution of the website strategy.
• Conduct competitor keywords and backlinks analysis
• Create list of target SEO keywords for each product and work with content writer in editing existing and uploading new listings.
• Create a list of target websites and influencers for Affiliate marketing and guest blogging opportunities. Follow up with those targets on all channels of communication and recruit them.
• Responsible for ideating offers, events, promotions for Affiliate partners for maximum revenue generation
• Consistently keep creating backlinks through other available resources.
• Design automated Email strategy and work with the team in designing those emails.
• Formulate, execute and analyze Facebook and Google Ad campaigns.
• Analyze Google analytics and search console pages and recommend updates to website.
• Customer Feedback & Review generation
• Responsible for implementation of daily action plans with the teams and continuously optimizing the plans.
• Ability to identify opportunity areas to grow the business.
• Responsible for managing the listings and orders on different e-commerce marketplace channels.

Required Skills:

• Bachelor’s Degree
• 1-3 years’ experience in E-commerce required.
• Should have a strong understanding of all SEO best practices such as SEO friendly site architecture, tags, coding, site speed optimization, link building & more.
• Basic HTML knowledge a plus.
• Experience with Facebook Ads, Google Ads and Google Analytic Suite.
• Excellent project management skills and ability to work within time constraints.
• Pro-active work ethic. Able to self-check work and take initiative. Detail-oriented.

Skills:

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must Knowledge of Adobe XD

 
Experience : 3 to 5 yrs 

Key Responsibilities

The Candidiate is responsible for driving the success of LoyaltyXpert’s Services & brand promise in the Indian Market. This person will:

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (LinekdIn, Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Job Description/ Responsibilities:

PHP/ MySQL Development & Support for diverse Web-based applications using MVC.

Knowledge of web development like Ecommerce, CMS, Custom Application Development, Blog, Social Networking and custom PHP.

Open Source (codeigniter,Laravel. . )

Fruxinfo Private Limited

Corporate office  D 608 Titanium City Centre Nr, 100 Feet Anand Nagar Rd, opp. Seema Hall, Ahmedabad

https://www.fruxinfo.com/">https://www.fruxinfo.com/

Job Location for Developer :  Bhavana estate Narol ,

Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate

Skills:      

Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML

Location : Ahmedabad 
WORK FROM OFFICE ONLY 

• Contribute to front-end development of web applications
• Handle production incidents
• Working closely with stakeholders to ensure a smooth user experience
• Build reusable components and front-end libraries for future use
• Translate designs and wireframes into high-quality code

Job Requirements:

• 2+ years experience in front-end web development is required
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Extensive experience in working with HTML5, CSS, Bootstrap and JavaScript
• Thorough understanding of React.js and its core principles
• Familiarity with newer specifications of EcmaScript
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc
• Ability to understand business requirements and translate them into technical requirements 
• Familiarity with code versioning tools (such as Git, SVN, etc)
• Experience in developing an application with cross-browser compatibility in IE, Firefox, Safari, Chrome, including tablets, phone, etc