11+ Profitability analysis Jobs in Delhi, NCR and Gurgaon | Profitability analysis Job openings in Delhi, NCR and Gurgaon

What you need to have:

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

🚀 We're Hiring | Sales Manager

📍 Location: Noida | 🕘 Full-Time

We are looking for a passionate and driven Sales Manager with experience in CCTV, AI-driven video solutions, and large-scale B2B/enterprise or government sales.

🎯 What We're Looking For:

• Proven experience in B2B sales, preferably in tech, CCTV, large enterprise, or government projects

• Strong understanding of video analytics, AI-based camera systems, and video management    platforms

• Excellent communication, negotiation, and stakeholder management skills

• Ability to work independently and collaborate in a fast-paced environment

📩 Apply now or share this opportunity with someone who fits the role!

Job Description: We are looking for highly motivated Systems Engineers/Systems Administrators. The position requires strong technical and communication skills.

As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.

Responsibilities:

• Deploying, automating, maintaining AWS / Azure-based cloud services

• Evaluate new technology options and vendor products

• Develop and maintain custom SharePoint Online pages

• Complete certifications and training on the latest technologies

• Perform SharePoint Online administrative functions

• Develop and maintain PowerShell scripts for regular task automation

• Monitorsystems, networks, and functions

• Identify and document common recovery procedures forservice impacting incidents

• Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

• Develop, communicate and drive Service Improvement Plansto maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

• Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

• Manage customer interaction with the utmost professionalism, courtesy, and responsiveness

• Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation

Candidate Profile:

• B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education

Skills and Abilities:

• Excellent communication skills (spoken and written English)

• Ability to work in rotationalshifts

• High-level technical troubleshooting ability

• Customer orientation

• Ability to multitask and work 6 days a week (54 hours per week at aminimum)

• Excellent problem resolution, judgment, and decision-making skills

• Knowledge about Azure and AWS services

• Knowledge of SQL and Spark query

• Knowledge of Data Visualization toolslike Power BI, Microsoft Fabric

• Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate

• Inclined towardslearning scripting languages like JavaScript, Node .js, Java, Python.

Experience: 1-3 years of proven work experience as a Technical Support Engineer

Location: Noida / Mumbai / Hyderabad

• Proactively working on reporting and analytics of our ongoing projects for best of impact outcomes
• Preparing data for analysis including building repeatable and well-documented processes to create new analyses of data; conducting data analysis for our projects and development impact tracking and identifying patterns, questions, and areas for further analysis
• Setting up reporting systems for all products to ensure best of transparency, focus on performance and value creation
• Managing impact management processes across the organization with a clear timelines and schedule as well as active communication to internal and external stakeholders in an organized and dependable manner
• Ensuring coordination between staff and stakeholders including dialogues, meetings, presentations as may be required to ensure successful, meaningful and impactful project delivery
• Ensuring the Project operations team has an effective Impact management framework for creating and maintaining relationships with the community
• Jointly focussing on growing the outreach and impact of our work in social edtech
• Creating deep impact reports for every project using Excel, Word and PPT based on specific project deliverables, direct and indirect impact as required for each of the projects and creating collaterals, creatives, mailers and videos of progress, updates, storytelling on Impact to engage our stakeholders

Desired Candidate Profile

• Working knowledge of different approaches to program evaluation and assessment
• Excellent writing skills and command over the English language
• Strong analytical skills, ability to think laterally and detail oriented and with a high level of curiosity and interesting researching projects
• Excellent documentation and reporting abilities to create informative and good reports and data sheets using Word, PPTs etc. along with Advanced Excel and data management skills
• Proven track record of displaying a high degree of self-initiative
• Ability to create videos and collaterals using images and short video clips    

Roles and Responsibilities

•   Design and build advanced applications for the iOS platform? Swift and Objective-C
•   Work with the product and design team to understand end-user requirements and use cases, then translate that into a pragmatic and effective technical solution.
•   Integrate and consume web services (JSON, XML, etc.).
•   Should have excellent code data knowledge
•   Having experience in socket programming
•   Should have excellent debugging skills
•   Use Core Animation to create engaging motion effects and intuitive interfaces.
•   Integrate with our backend services to make sure we are delivering a great mobile user experience that's super-fast for end users.
•   Participate in brainstorming sessions and have the chance to contribute innovative and original ideas to our technology, algorithms and product.
•   Unit-test code for robustness, including edge cases, usability, and general reliability.
•   Work on bug fixing and improving application performance.
•   Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
•   Very good exposure in frameworks like iOS Architecture and SDK Strong Experience in iPhone / Mobile Application Development Life Cycle.

Desired Candidate Profile

  iOS SDK, Swift, View controllers, Database (Core Data/SQLite), OOPS, MVC, MVVM, Storyboards, Push Notifications, App building, Signing and Deployment, Asynchronous Programming, Multithreading, Unit testing, Security and Performance best practices.