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A Technical Delivery Manager/Project Manager is required to join the team that will be delivering a large-scale business initiative.

The role is accountable for the technical delivery of a large-scale technical transformation project focusing on upgrading the network fabric of our key data centres. Delivery teams are located in various locations around the globe. 

Specific Responsibilities / Accountabilities:

• Technology delivery – lead the delivery across all technology teams in the workstream throughout the end to end delivery chain
• Planning - Accountable for all technology planning activities, including working closely with Workstream Lead to ensure technology plans are fully and correctly reflected in overall workstream plans and roadmaps
• Dependency management - Ensures all impacts of dependencies are addressed in the overall project plan. Effectively work across the organization to ensure all dependent teams are aligned with the project plans and schedules
• Risk and Issue Management – Ability to proactively manage risk and issues for the workstream in a timely manner and have the confidence to make decisions to mitigate or resolve when required. Work closely with workstream lead to ensure RAIDS are fully documented, mitigated and escalated as required.
• Leadership – Lead and work closely with all members of the team, including business analysts, architects, QA and development management to ensure all aspects from intake, requirements, design and testing are fit for purpose and delivered in a timely manner for planning and execution
• Team performance - Work closely with the Scrum Masters and Vendor management (where required) and QA to ensure the delivery performance of the teams throughout execution and identify opportunities to optimize to improve timeliness, throughput and quality.
• Problem solving and decision making – sound judgment at a senior management level using assertiveness and influencing skills to ensure items are discussed and decisions made and agreed in a timely manner
• Governance – Manage any workstream technology team governance and adhere to the overall programme governance to ensure all stakeholders and team members are aligned and effective in delivery
• Reporting – Ensure reporting is provided as required on a regular basis against roadmap, plans and any performance KPI’s and OKR’s for your teams
• Communication - Working closely and collaboratively with the Project management office to identify and manage all stakeholders, providing visibility and transparency
• Financial Management and Project Accounting – Providing the critical data required for the project management function to monitor and track financial health, analysing resource requirements across multiple projects or across programmes to meet strategic goals

Essential Skills/Experience Required:

• Experience in running scaled agile teams
• Previous experience of working in a large scale, Top Tier Investment Bank or for a wider Financial Services Organisation
• Experience of setting up and working on a Greenfield Programme of work
• Proven experience in delivering large-scale technical programmes in a hands-on capacity
• A software delivery background would be highly beneficial due to the technical nature of the deliverables
• Extensive stakeholder management experience up to senior level, alongside the management of external vendor relationships
• Experience of working in a complex, high-paced environment with a global team
• Excellent communication skills both written and verbal

Key Stakeholders

• Workstream Lead
• PMO
• Scrum Masters/Scrum of Scrums
• Other Delivery Managers for dependencies
• Development leads
• QA Lead
• Product Owners
• Business Sponsors
• Lead BA
• Lead Solutions architects
• Service (Release to BAU)

Sizzle is an exciting new startup in the world of gaming. At Sizzle, we’re building AI to automatically create highlights of gaming streamers and esports tournaments. 

For this role, we're looking for someone that loves to play and watch games, and is eager to roll up their sleeves and build up a new gaming platform. Specifically, we’re looking for a technical program manager - someone that can drive timelines, manage dependencies and get things done. You will work closely with the founders and the engineering team to iterate and launch new products and features. You will constantly report on status and maintain a dashboard across product, engineering, and user behavior. 

You will:

• Be responsible for speedy and timely shipping of all products and features
• Work closely with front end engineers, product managers, and UI/UX teams to understand the product requirements in detail, and map them out to delivery timeframes
• Work closely with backend engineers to understand and map deployment timeframes and integration into pipelines
• Manage the timeline and delivery of numerous A/B tests on the website design, layout, color scheme, button placement, images/videos, and other objects to optimize time on site and conversion
• Keep track of all dependencies between projects and engineers
• Track all projects and tasks across all engineers and address any delays.  Ensure tight coordination with management.

You should have the following qualities:

• Strong track record of successful delivery of complex projects and product launches
• 2+ years of software development; 2+ years of program management
• Excellent verbal and communication skills
• Deep understanding of AI model development and deployment
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Bachelors or masters degree in computer science or related field
• Ideally a gamer or someone interested in watching gaming content online

Skills:

Technical program management, ML algorithms, Tensorflow, AWS, Python

Work Experience:  3 years to 10 years

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Job Description

Looking for a results-driven Agile Engineering Project Manager to join our team of innate problem solvers. As an engineering expert with an agile mindset, you plan, solve the unexpected, and always innovating new ways to exceed expectation. This role requires individual who is able to empower and motivate the teams in order to bring about successful change.

This role is an excellent opportunity for someone who would like to join an international global organization with a ‘start-up’ mentality. We highly value Openness, Collaboration, Learning Mindset, and partnering with our customers to drive Positive Outcome.

• MUST - SAFe Agile Certification and experience delivering in a SAFe environment
• Good knowledge in SaaS product and evolving trends
• Strong - hands on- project management experience from inception to closure phases
• Technical business analysis experience in consulting and digital transformation solution
• Hands-on technical expertise
• Appetite to learn fast in a changing environment

Job Requirements

Skills / Competencies

• 3+ years of Agile product/project management experience in delivering digital or technology-based solutions
• 5+ years of experience developing applications using Java, Spring Boot, REST Micro Services and Cloud Technologies
• 2 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery or consulting projects / product based on Scrum/ Kanban framework
• Work with product managers in developing a strategy and road map to provide compelling capabilities for smarten Spaces community that helps them succeed in their business goals
• Partner with Agile leadership, other delivery leads, Product Owner and other internal / external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies and tools, execution of ceremonies and to drive continuous improvement on delivery engagements
• Work closely with senior engineers to develop the best technical design and approach for new product development.
• Instil best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
• Software Development experience; experience in building and leading strong engineering teams
• Solid software development background including design patterns, data structures, test driven development
• A product mindset for owning the set-up of the end to end delivery process and tools
• Leading multiple projects with revenue, quality and timeline accountability
• Proven in delivering enterprise programs and comfortable working with a remote regional team
• Highly proficient in scope (requirements)/ backlog management, quality management and risks and issues management
• Experience of delivering one or more fixed time, fixed price or SLA based managed services engagements
• Should have experience of leading all Agile ceremonies
• Proficient in delivery and quality metrics, burn down charts, progress and status reporting
• Ability to challenge scope / requirements and review non-technical deliverables such as user documentation, estimates, etc
• Knowledge of 2 or more effort and cost estimation methodologies/ frameworks
• Ability to align the team on the organizational and (or) product vision and lead them to realise stated business outcomes.

Softskills

• Desire to work in fast paced environment along with project and time management skills
• Good attitude toward work and Strong problem solving
• Excellent verbal and written communication skills
• Ability to work independently or with a group
• Should have a clear thinking process
• Should be able to manage a team
• Should have a learning agility

Qualification

• 5 to 8 years of hands-on technical experience using Java, Spring Boot, REST Micro Services
• 3 to 5 years of Agile product/project management experience
• BE / B Tech or equivalent from any recognized university
• SAFe Agilist or SAFe PO/PM Certification

• Basics of Networking, TCP/IP Networks, Multi-Vendor Support Experience (Cisco/HPE/Juniper/Checkpoint/ASA/Fortinet etc)
• Basics of Compute, 
• Basics of Storage 
• Strong experience towards monitoring devices such as server hardware, Network
• Strong understanding of IT service management
• Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised
• Experience working in a NOC environment managing and implementing day to day operations on network and security issues for large scale enterprise customers
• Switching Concepts and Experience including STP’s, Vlan’s, VTP, EtherChannel, Port Config, Hardening, Management Protocols, Stacking etc
• Wireless Configuration Experience with Cisco/HPE/ARUBA Controllers and AP’s
• Experience with Network systems and servers, networking systems integration (hardware, software, network, and database). 

• Analyze, plan and develop requirements and standards in reference to the product pipeline.
• Create and manage the product plan for new tech integrations with the third-party vendors.
• Manage the current integrations with the third-party vendors for ongoing changes & requirements.
• Determine and define clear deliverables for the team members. Assign and oversee the daily tasks of technical personnel while ensuring the team is actively working toward established product milestones.
• Hold daily scrum team meetings to determine progress and address any questions or challenges regarding projects
• Establish and implement training processes and strategies for all technical personnel
• Ensure high test coverage and low post release issues through effective product planning.
• Prepare progress reports for senior management.

Qualifications

• Master's degree in Project Management or related technical field required
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacle

We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.

Responsibilities:

• Create clear requirement documents for both new projects and changes on existing technical projects
• Identify business risks and points of failure in ongoing projects
• Plan and manage releases with all the system providers
• Troubleshoot any system failures on current projects

Requirements:

• Candidate must be from IIT.
• Candidate must have knowledge on Agile and Scrum.
• 4+ Years of total experience with atleast 2+ years in project management
• Understanding of data pipelines.
• Prior experience or knowledge on IT/Telephony Systems
• Excellent interpersonal and communication skills.
• Ability to multitask - excellent planning and time management skills
• Excellent leadership abilities.

Job Description

Project Manager| Bangalore

Being a Project Manager is like being an artist, you have many different colored processes combining into a brilliant work of art. Tell us, can you help us build a masterpiece?

Look no further, this role is perfect for you!

A Project Manager is someone who has innate vision and caliber to give proper directions , to empower and motivate people to attain success, and to unite others towards a common purpose. Project managers are responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget while making sure the work gets done efficiently and satisfactorily. For the role, we are looking for candidates who can plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way.

• Natural creativity:

The best project managers are creative visionaries, people who are capable of stepping back, seeing the big picture, and coming up with new ways of approaching challenges, and making positive changes to how the company is managed and marketed.

• Not a CAVEr: 

You are a person that people like to be around. You are not a CAVE (Constantly Against Virtually Everything) personality.

• Say no to HiPPO: 

At Searce, we want people who value everyone’s opinions & perspectives. We don’t want them to get overpowered by HiPPO (Highest Paid Person’s Opinion)

1. Establish and implement training processes and strategies for all technical personnel. 
2. Analyze, plan and develop requirements and standards in reference to scheduled projects. 
3. Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones. 
4. Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects. 
5. Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives. 
6. Research and evaluate hardware and software technology options and weigh the cost/benefit analysis when making large purchases on behalf of the company. 
7. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. 
8. Update and maintain all production technologies ensuring proper maintenance and installation. 
9. Needs to forecast the numbers of deliverables possible in an iteration, which is based on evidence and reliable source. 
10. Should be a good coach in Agile practices. Should be able to coach individuals and interactions over processes and tools

Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree in Engineering (Computer Science).

1.  Or else, you should be programming from 12. For us, the latter is better as it shows you have a programming mindset. We will find you faster if you specify the latter in some manner. :) 
2. 8-10 years of relevant experience, preferably in a similar industry. 
3. Professional Project Management Certification from accredited institutions is preferred.
4. Experience working in a high-level collaborative environment and promoting a teamwork mentality and managerial experience applying analytical thinking and problem-solving skills. 
5. Excellent time management and organizational skills and experience establishing guidelines in these areas for others. 
6. Strong sense of personal accountability regarding decision-making and supervising department teams.

Are you the one? Quick Fit test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friends ended up doing the comical  ‘Sheldon’ version of the same thing 
2. Passion for sales: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies? 

1. Compassion for customers: Your listening skills are impeccable, but so are your speaking skills. And when you speak, you take command of the entire room! 

1. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?’

Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better’ every time. Searcians are passionate improvers & solvers who love to question the status quo.

The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, every day.

Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.

1. We are a category-defining niche’ cloud-native technology consulting company, specializing in modernizing (improve, automate & transform) the full-scope of infra, app, process & work
2. We partner with clients in their ‘beyond x’ journey to drive intelligent, impactful & futuristic business outcomes
3. We are the most preferred tech partner of choice when it comes to ‘solving for better for the new-age tech startups & digital enterprises, leading disruption in their industries
4. Our Service Offerings: We offer Advanced Cloud, Data & App Modernization, Cloud Consulting, Management & Improvement (DevOps, SysOps & Cloud Managed Services), Applied AI & Analytics services 
5. As one of the top 5 niche’ full-scope global partners for Google Cloud & a preferred partner for AWS, we are the most preferred ‘engineering-led tech company of choice when it comes to solving complex business problems

We are passionate improvers, solvers & futurists. Driven by our engineering excellence mindset, we care most about delivering intelligent, impactful & futuristic business outcomes. Searcians are motivated by continuous improvement & solving for better in everything we do.

At the core, a Searcian is self-driven to become better, every day. In the passionate pursuit of the finest degree of excellence, we drive exceptional outcomes in everything we do.

We believe that trust is the most important value. We also believe that we need to ‘earn the trust’, every time one engages with us. And earning trust for us is far more important than anything else. We aim to be the *most trusted* tech consulting partner for our clients.

We are HAPPIER at heart. Humble, Adaptable, Positive, Passionate, Innovative, Excellence focused, & Responsible. We live the https://docs.google.com/presentation/d/1kUnamaKXu-Qf8FpvKOHWVayEb6ehbxzUW6cJ3F3fB9U/">HAPPIER Culture Code.

Being HAPPIER.

1. Customers. Partners. Our aim is to build relationships with customers for life. And meaningfully improve the life of every customer.
2. We do what we say. We say what we do. We are uncomfortably honest and transparent. Being genuine wins trust & makes people happier.
3. Mistakes are encouraged. We make mistakes. Tons of those. Everyday. And we don’t mind apologizing to our juniors, peers, or superiors. We are no ego-doers.
4. Underpromise. Overdeliver. We work with a deep desire to go above and beyond in everything we do. Every time.