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- Perform complex and varied applications support. Build, maintain & modify within a large environment;
- Identify issues, evaluate possible solutions, and make recommendations on the most appropriate action
- Design, build, test, and document solution-specific information and perform related work as required.
- Demonstrate functional knowledge in relevant clinical applications (OE-PCS-PHA-EDM-ITS-RAD-LAB-MIC-BBK-PTH)
- Demonstrate functional knowledge in Clinical Documentation
- Must have hands-on build and troubleshooting experience
- Must be able to quickly identify and resolve complex system issues
- Must be able to build using technical specifications.
Basic Qualifications:
- Implementation and support experience within a MEDITECH Environment
- Bachelors Degree in business, Healthcare Administration, Communication, Marketing related field or equivalent and relevant work experience
Preferred Qualifications:
- Knowledge of ITIL Incident, Problem, and Change management,
- Working knowledge of Agile, Product and Project methodologies
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Role Overview
The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships.
Responsibilities:
Revenue Growth and Retention:
- Drive upsell and cross-sell initiatives to maximize customer value.
- Implement strategies for revenue retention and expansion within the existing customer base.
- Monitor and improve product adoption rates among customers.
- Develop and execute churn management strategies to minimize customer attrition.
Team Leadership and Management:
- Lead, mentor, and develop a team of Customer Success Representatives
- Set team goals, monitor performance, and provide regular feedback and coaching.
- Conduct performance reviews and identify training needs.
- Ensure team adherence to established processes and best practices.
Customer Relationship Management:
- Oversee and manage key customer relationships.
- Address and resolve escalated customer issues in a timely and effective manner.
- Proactively identify and mitigate potential customer risks.
- Drive customer satisfaction and loyalty initiatives.
Client Onboarding:
- Oversee the onboarding process for new clients, ensuring a satisfactory experience.
- Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities.
Process Improvement and Optimization:
- Identify areas for process improvement within the Customer Success department.
- Develop and implement strategies to enhance efficiency and effectiveness.
- Monitor key metrics and generate reports on team and customer performance.
- Utilize data to make informed decisions and drive continuous improvement.
Collaboration and Communication:
- Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience.
- Communicate effectively with team members, management, and customers.
- Participate in meetings and provide updates on team activities and customer issues.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in customer success and account management.
- 2+ years of prior experience in a team lead or management role.
- Proven experience in customer success, account management,
- Proven team management experience.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in CRM software and other relevant tools.
- Experience in the cloud telephony or SaaS industry is a plus.
Key Skills:
- Leadership and team management
- Customer relationship management
- Process improvement
- Communication and interpersonal skills
- Problem-solving
- Data analysis
- CRM software proficiency
Additional Information
- Opportunity for growth and advancement.
- Dynamic and collaborative work environment
- Chance to work with cutting-edge technology and solutions.
Job Title: Tech Architect - Java Spring Boot
Company Name: Chella Software Private Limited
Company Website
Company details
THE PARTNER OF CHOICE FOR FINANCIAL MARKETS
Our deep domain experience, ultra-high-performance software solutions, and on-time project delivery make us the preferred partner for the financial markets.
Over the last two decades, Chella Software has built deep domain experience in the financial markets and a capability for developing ultra-high-performance software that can handle very high volumes of data with the lowest levels of latency.
We are now preferred partners for a host of Central Banks, Stock Exchanges, Clearing Corporations, Brokerages, and Institutional Investors across 12 countries.
We are a global provider of fintech solutions for central banks, exchanges, central counter parties, and financial market intermediaries. We meet the software needs of customers in India, the Middle East, Africa, Singapore, and the USA.
Central Banks:
- Our portfolio of solutions for central banks includes:
- Chella Switch, a national payment and settlement system designed for central banks in frontier markets, and
- Chella Horizen, a robust, reliable and full coverage investment management and accounting platform for reserve management.
Exchanges and CCPs:
We are at the forefront of providing customized solutions for exchanges, CCPs, depositories, and other financial market infrastructure. Our high-speed, low-latency, high-volume, massively scalable systems are spread across the core areas of trading, surveillance, risk management, clearing, settlement, and compliance.
Our teams have deep expertise in:
- Developing and implementing bespoke solutions on a build-operate-maintain model.
- Re-architecting and re-engineering core applications to address performance and scalability challenges.
- Migrating legacy systems to the latest technologies without disrupting operations.
- Defining and building digital experiences and journeys that facilitatethe addition of new investors to the market.
Brokerages:
Our solutions for brokerages include:
- Chella Trader, a multi-asset, multi-exchange, multi-currency, omni-channel order management system, and
- Chella Clearvision is a modular broker back office that helps scale a broker’s business with incremental investments.
Institutional Investors:
We meet the investment management needs of institutional investors through Chella IMS, a full coverage post-trade investment management and IFRS-compliant accounting platform for pension funds, insurance firms, and family offices.
Location: Madurai - Tamil Nadu
Mode of Working: Work Form Office (Interview shall be face to face at Madurai)
Days of Working: 5 Days a week
Responsibilities
Job Description:
- Tech Architect with expertise in Java Spring Boot to design and implement robust, scalable, and high-performance backend systems. As a Tech Architect, you will be responsible for shaping the technical direction of complex software projects and providing architectural guidance to engineering teams.
- This role requires deep technical knowledge, leadership skills, and the ability to collaborate with various stakeholders to ensure the successful delivery of solutions that meet business and technical requirements. Experience in the Fintech domain is an added advantage.
Key Responsibilities:
- Architectural Design & Strategy:
- Lead the architectural design and implementation of scalable, maintainable, and secure backend systems using Java, Spring Boot, and microservices architecture.
- Define best practices for code quality, testing, security, and deployment processes. Drive the adoption of modern development methodologies (Agile, DevOps) and frameworks.
- Technical Leadership:
- Provide mentorship and technical guidance to developers and engineers on coding standards, design patterns, and technologies.
- Ensure the architecture is aligned with business goals and technical constraints. Conduct code reviews and enforce best practices to maintain high-quality standards.
- Collaboration:
- Work closely with Product Managers, Business Analysts, and other stakeholders to gather requirements and translate them into technical solutions.
- Collaborate with cross-functional teams to define system requirements, integrate with third-party services, and ensure the overall system design is cohesive.
- Problem Solving:
- Analyze and resolve complex technical challenges, such as performance bottlenecks, scalability issues, and system integrations.
- Evaluate and implement new technologies, tools, and frameworks to continually improve the development process.
- Documentation & Reporting:
- Document architectural designs, technical specifications, and implementation guides.
- Provide regular updates on project progress, risks, and technical challenges to senior leadership.
- Continuous Improvement:
- Stay up to date with emerging technologies, industry trends, and best practices.
- Recommend improvements to system architecture, processes, and technologies to enhance the software development lifecycle.
Interview process: Virtual and Face-to-Face
Skills:
Experience: 9-12 Years
Location: Madurai
Job Type: Full-time
Education: B.E(Any stream)/ B.Tech / M.E / M.Tech. or similar
Skills: Java, Spring Boot, and microservices architecture.
Why Join Us?
- Opportunity to work on cutting-edge solutions for capital markets.
- This is a global role and, hence, will provide opportunities to work with organizations across the globe.
- Learn from experienced professionals and grow into a solution architect, product manager or sales role.
- Opportunity for rapid personal and professional growth.
ATGS official Email
anita at atgs.co.in
• Hands-on experience in tasks automation experience via scripting
• Hands-on experience in implementing auto-scaling, ELBs, Lamdba functions, and other auto-scaling technologies
• Experience in vulnerability management and security.
• Ability to proactively and effectively communicate and influence stakeholders
• Experience in virtual, cross-functional teamwork
• Strong customer and service management focus and mindset
• Solid and technical hands-on experience with administrating public and private cloud systems (compute, storage, networks, security, hardware, software, etc)
• AWS Associate, Professional or Specialist certification
**Company Overview**
We are a VC-backed fintech startup developing an innovative online trading platform. As we scale, we're seeking a skilled Backend Engineer with expertise in Python to join our growing team and help build a robust, scalable infrastructure for our cutting-edge trading application.
We're based out of the UK and have our engineering team in India.
**Job Description**
We are looking for a backend developer who specialises in Python. Your role will focus on developing and maintaining the server-side logic, optimising performance, and ensuring seamless integration with the frontend. You’ll work closely with the engineering and product teams to deliver a high-quality, secure, and scalable platform.
**Responsibilities**
1. Develop and maintain server-side logic using Python
2. Design and implement APIs for seamless integration with frontend components
3. Optimise backend performance and scalability for high traffic and large data loads
4. Build and maintain databases, ensuring security, data integrity, and optimal performance
5. Collaborate with frontend engineers to ensure smooth integration between backend and frontend systems
6. Troubleshoot, debug, and optimise backend infrastructure
7. Implement data protection, security protocols, and authentication mechanisms (e.g., JWT)
8. Maintain and enhance real-time communication systems using WebSockets or similar protocols
**Required Skills**
1. Strong proficiency in Python and related technologies, knowledge of databases and SQL, and experience with web frameworks like Django or FastAPI
2. Strong analytical and troubleshooting skills, and the ability to solve problems
3. Good understanding of OOPs, task broking services, Queues, Redis
4. Familiarity with RESTful API design and integration
5. Strong understanding of database management (e.g., PostgreSQL, Redis) and caching strategies
6. Familiarity with modern authentication and authorization mechanisms (e.g., JWT, OAuth)
7. Proficiency in working with cloud hosting services (AWS, Google Cloud, etc.)
8. Experience with containerization and orchestration tools (Docker, Kubernetes)
9. Knowledge of real-time communication protocols (e.g., WebSockets, TCP, SSE)
10. Strong understanding of security best practices for server-side applications
11. Experience with version control (Git) and CI/CD pipelines
12. Minimum of 2-3.5 years of experience building scalable backend systems
**Perks**
1. Work From Anywhere Flexibility
2. Unlimited Leaves policy*
3. Competitive salary and unlimited growth opportunities
4. Insights on how HFT is done using cutting edge technology
If you’re passionate about building scalable, high-performance backend systems and want to be part of a cutting-edge fintech startup, we’d love to hear from you!
Job Overview:
We are seeking a dedicated and efficient Receptionist to join our healthcare facility. The ideal candidate will play a crucial role in ensuring smooth operations by handling various front desk responsibilities. This includes addressing customer inquiries, scheduling appointments, collecting patient feedback, providing health insurance recommendations, and offering guidance on diagnoses.
Night Shift Only
Responsibilities:
1. Customer Service:
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
2. Appointment Management:
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
3. Feedback Collection:
- Soliciting feedback from patients to continuously improve the quality of services provided.
4. Health Insurance Recommendation:
- Offering guidance and recommendations on suitable health insurance options to patients.
5. Diagnosis Guidance:
- Providing basic information and guidance to patients regarding their diagnoses and treatments.
MCS is seeking a meticulous and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.
Responsibilities
- Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
- Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
- Maintain detailed records of quality assessments, findings, and recommendations.
- Create and update quality documentation, including standard operating procedures.
- Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
- Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
- Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
- Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
- Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
- Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.
Qualifications:
- Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
- Proven experience in quality assurance or quality control, preferably in a similar industry.
- Strong analytical and problem-solving skills.
- Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
- Excellent communication skills.
- Attention to detail and a commitment to precision.
- Ability to work collaboratively with cross-functional teams.
- Familiarity with quality management software and tools.
If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!
Location:- Bangalore
JOB DESCRIPTION :
• Project Manager with over all 12 plus years of work experience and at least 7 to 9 years in
project management space.
Candidates have to be from IT background managing end to end Application
implementations (upgrades, migrations, cut-overs), migrations (on premise to Cloud, hybrid
solutions), transitions projects, etc.
• Strong understanding on Agile, Scrum framework, SDLC, Planning and hands on
experience on tools like Jira.
• Experience in Service delivery, change management, release management, stakeholder
management and people management.
• Excellent in communication and confident while articulating points to the team.
• Global experience is going to add value.
• Certified in project management and Agile - PMP, Prince 2, CSM, SaFe.
MUST HAVES :
IT Background with complete SDLC, migration, transformation.
Project management - Handled end to end 5 phases initiation, execution planning,
requirement gathering & deployment/closure. Includes Budget Forecasting, handled
vendors and stakeholder management.
Handled a team size of at least 15 -20 for a budget driven project.
Global Account/Project exposure.
Excellent Communication Skills.
Candidate should have experience in end-to-end project management at least for 7 to 9
years.
Candidate should have experience in oil and gas industries - good to have
Should have pedigree of working in Good MNC's
DONTS :
Operations Management
Technical Project Management
Infrastructure, Data Centre Migration
Banking, BFSI, Telecom Sector
JOB DESCRIPTION:
- Experience range – 4 to 7 years
- Good understanding of software engineering practices, SDLC.
- Strong in analytical, design and problem-solving skills, with a strong desire to create new things, dive in wherever there’s a need and learn new things
- Hands-on experience in Java / J2EE application development using open-source frameworks like Spring.
- Experience in unit test frameworks like JUnit
- Need to optimize code and test programming modules
- Excellent Object-Oriented Analysis & Design skills.
- Must have experience in Software design using design patterns. Exposure to technical solutions will be an advantage
- Must have experience in relational database technologies with experience on databases such as PostgreSQL, MySQL
- Strong proficiency with Java programming - Must have experience on Micro-Services using Spring boot.
- Good to have experience in JavaScript
- Good to have previously worked on distributed systems
- Good to have a working knowledge of Redis
- Good to have exposure to stream processing and functional programming
- Strong sense of ownership and accountability.
- Excellent communication and teamwork skills
ROLES & RESPONSIBILITIES:
- Lead a team of 4- 8 engineers closely with complete authority and accountability to deliver high-quality software products in a fast-paced environment.
- Lead your team to design and develop applications based on Microservices architecture.
- Guide your team members on the latest technologies including Java, Spring, Spring-Boot, Angular, Hibernate, Redis, Hazelcast, Bootstrap, jQuery etc.
- Leverage development tools including AWS, GIT, Nginx, Jira, Confluence, Jenkins etc.
- Collaborate with other technical managers, architects, and product owners to build an integrated enterprise-class software product suite
Skills
- Java, Spring Boot – Must, Spring Data, ReactJS, DevOps, HTML5, CSS3, JavaScript ES6 & above – Good to have
- Mobile App development using react native framework
- Expert in creating smooth UIs across both iOS & Android mobile platforms
- Leverage native APIs for deep integrations with both platforms.
- Should be able to solve complex technical, scalability or performance challenges
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Follow coding standards, unit testing, code reviews etc.






