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We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
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Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
- Senior Engineer with a strong background and experience in cloud related technologies and architectures.
- Can design target cloud architectures to transform existing architectures together with the in-house team.
- Can actively hands-on configure and build cloud architectures and guide others.
Key Knowledge
- 3-5+ years of experience in AWS/GCP or Azure technologies
- Is likely certified on one or more of the major cloud platforms
- Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
- Ability to guide and lead internal agile teams on cloud technology
- Background from the financial services industry or similar critical operational experience
business divisions.
Drives creation of new product solutions that meet business goals and user needs.
Oversees and ensures high-quality delivery of UX artifacts
Provide career development for junior team members and foster leadership skills.
Leads and executes the User Centered Design (UCD) process from start to finish, including user
research and usability testing.
Advocates for Accessibility and Inclusive Design practices
Contributes to the Design System: publish UI patterns and components, document standards,
and collaborate with designers across the wider organization to deliver solutions that are fit-for-
purpose.
Performs heuristic evaluations across new/existing products
Gives accurate effort estimations and deliver on time.
Contributes to the vision that make strategy concrete
Supports recruiting processes, engaging with the recruitment team, conducting interviews and
assessing candidates' design skills and capabilities.
Your skills and experience
Skilled at generating new visual design solutions off the back existing patterns and standards.
Knowledge of accessibility requirements in alignment with WCAG standards
Experienced in stakeholder management and cultivating relationships with business and
development peers.
Experienced in responsive design, enabling omni-channel experience of end-user products
Excellent communication and leadership skills, ability to collaborate with developers and product
leads to balance the needs of the end users against technology and time-to-market constraints
- The candidate should be confident, able to navigate and convince the decision-makers, performance-oriented, and flexible at work
- Excellent selling skills
- Excellent technical knowledge
- A keen interest in IT issues
- Should have very good presentation skills
- The ability to write reports and proposals
- The capacity to work well on your own or in a team
- Negotiating skills
- The ability to manage your time and plan your day effectively
- Comfortable working in different time zones to connect with our target audience
- Experience working with end-to-end sales from lead generation to lead conversion.
- Leverage LinkedIn’s services to research and reach out to potential clients
- Develop and execute strategies to expand inbound lead/demand generation
We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.
HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you.
Responsibilities
- Design and update job descriptions
- Source potential candidates from various online channels (e.g. social media and professional platforms like WorkIndia, Naukri.com etc.)
- Craft recruiting emails to attract passive candidates
- Screen incoming resumes and application forms
- Interview candidates (via phone, video and in-person)
- Advertise job openings on company’s careers page, social media, job boards and internally
- Send job offer emails and answer queries about compensation and benefits
- Participate in job fairs and host in-house recruitment events
- Handle the documentation of the employees
Requirements and skills
- Proven work experience as an HR Recruiter or similar role
- Experience with sourcing techniques
- Excellent verbal and written communication skills
- Excellent grasp on English
- Graduate/ Post- graduate in Human Resources Management, Organizational Psychology or relevant field
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Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.
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Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.
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Experience in testing the developed UI pages against the UX design to ensure the experience is realised.
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Experience in creating knowledge artifacts and authoring guides for end-users
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Experience in creating test scenarios, test cases, traceability
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Hands-on experience with JIRA, WIKI, or Zephyr applications
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Understanding and working knowledge in Scrum Methodology
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Experience in Web,mobile, cross browser and device testing.
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Experience in Automation testing with Java and Selenium
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experience in frameworks like TestNG and Cucumber


iOS Developer Responsibilities:
- Designing and building mobile applications for Apple’s iOS platform.
- Collaborating with the design team to define app features.
- Ensuring quality and performance of the application to specifications.
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before the final release.
- Publishing application on App Store.
- Maintaining the code and atomization of the application.
- Designing and implementing application updates.
EXPERIENCE
iOS Developer Requirements:
- BE, B Tech, ME, M Tech, MCA in Computer Science with 3-9 years of experience
- Proven experience as an app developer.
- Proficient in Objective-C/ Swift/ Cocoa Touch.
- Knowledge of iOS back-end services.
- Knowledge of Apple’s design principles and application interface guidelines.
- Proficient in code versioning tools including Mercurial, Git
- Ability to work with crash analytics, CI/CD etc regarding iOS development
- Familiarity with push notifications, APIs, and cloud messaging.
- Experience with continuous integration.
Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.
Skills:
- Very good communication skills
- Experience of managing customer support team of atleast 10 members for international customers.
- Good Customer facing skills
- Good experience of managing teams
- Good technology background required for understanding complex technology issues.
Responsibilities:
- Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
- Keep your team motivated.
- Keep tab on all issues which are reported by various sources
- Keep in touch with Product team for new releases and training teams according to their responsibility
- Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
- Report to management about customer success reports
- Invent/discover new channels and method to improve customer success
- Manage budgets of Customer support team requirements
- Take care of hiring and retaining customer support teams
- Do upkeep of tools used for Customer success such as fresh desk, chat etc.
Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books, recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess. You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources.
SHIFT : US Shift
