11+ IT service management Jobs in Kolkata | IT service management Job openings in Kolkata

Seeking candidates with an exceptional knowledge of Online bidder. Candidates should have an extensive and ongoing experience of working with  portals like UPWORK and bringing up the projects for the company.

Expert Level Skills Required In:

• Thorough proficiency in Upwork
• Excellent written and verbal English communication skill is a must.
• Good knowledge of IT Services and experience in Sales and Marketing is a must.
• Should possess good interpersonal skills for Account Handling and Relationship Building.
• Should be proactive and should have excellent convincing skills.
• Dealing with international client

Company: Nico Digital India Pvt. Ltd.

Location: Kolkata

Department: Sales & Growth

Experience: 2–7 years

Salary:- 35000-60,000/Month

About Nico Digital

Nico Digital Pvt. Ltd. is a Kolkata-based digital marketing and transformation agency founded in 2010, specializing in SEO-led growth, performance marketing, and digital strategy. The company works with SaaS, B2B, D2C, and global brands to drive scalable and measurable business outcomes.

Role Overview

We are seeking a high-performing Sales / Business Development professional to drive client acquisition and revenue growth across domestic and international markets. The role focuses on selling SEO, performance marketing, paid media, and digital growth solutions to businesses looking to scale.

Key Responsibilities

·        Identify and acquire new clients across SaaS, B2B, D2C, and eCommerce sectors

·        Generate qualified leads through outbound outreach, networking, referrals, and inbound channels

·        Pitch Nico Digital’s services including:

o   SEO (technical, content, link building)

o   Performance marketing (Google Ads, Meta Ads)

o   Digital strategy & growth consulting

·        Understand client business goals and propose customized marketing solutions

·        Build strong relationships with founders, marketing heads, and decision-makers

·        Own the full sales cycle: lead generation → pitch → negotiation → closure

·        Collaborate with internal SEO, performance, and strategy teams for solutioning

·        Maintain CRM, pipeline tracking, and sales forecasting

·        Stay updated on digital marketing trends and competitor offerings

Key Requirements

• 2–7 years of experience in Sales / BD (preferably digital marketing, SEO, or agency)
• Strong understanding of SEO, paid media, or digital marketing services
• Proven ability to close deals and meet revenue targets
• Excellent communication, presentation, and negotiation skills
• Experience in consultative / solution-based selling
• Ability to work in a fast-paced, performance-driven environment

What We Offer

• Competitive fixed + performance-based incentives
• Opportunity to work with global brands and high-growth startups
• Fast-growth, entrepreneurial work environment 

Envizn Labs is a software solutions company specializing in web development, dedicated to crafting digital experiences that stand out. By blending innovative technology with creative strategy, Envizn Labs helps bring clients’ visions to life. Our team is passionate about delivering impactful solutions that cater to the unique needs of businesses. At Envizn Labs, we are driven by collaboration, innovation, and commitment to excellence.

Role Description

This is a full-time, on-site role for a Back Office Employee at our office in Rajarhat. The Back Office Employee will handle administrative tasks, support operational workflows, and maintain accurate records and documentation. Daily responsibilities include managing communications, supporting customer service queries, assisting financial processes, and coordinating with sales teams to ensure efficiency across departments.

Qualifications

• Proficiency in Back Office Operations, including data entry, documentation, and administrative tasks
• Strong Communication and Customer Service skills to engage effectively and resolve queries
• Basic understanding of Finance and Sales processes to support departmental activities
• Good organizational and time management skills
• Ability to work independently and collaboratively in a dynamic work environment
• Proficiency in MS Office tools is required
• Bachelor’s degree in Business Administration or any related field is preferred

About the Role

We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
• Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
• Maintain daily/weekly call logs, sales targets, and conversion records.
• Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
• Provide accurate information regarding prescriptions, offers, and order status.
• Build and maintain a positive relationship with customers to ensure repeat business.
• Coordinate with the operations and delivery team to resolve customer issues.
• Achieve monthly sales and telecalling targets set by management.

Key Skills & Competencies

• Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
• Confidence in handling outbound telesales calls.
• Ability to explain healthcare services/products clearly.
• Good computer knowledge (MS Office, CRM tools, order management software).
• Strong customer handling and relationship management skills.

Eligibility Criteria

• Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
• Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with good communication skills are welcome.
• Gender Preference: Female candidates.
• Age: 20–35 years preferred.

We take pride in letting you know that you are interviewing with the world's largest Edtech Company and the reason for our exceptional growth lies in the DNA that we have. A true Byjuite defines his/her own limits in terms of efforts and rewards. There is no bar on the amount of incentive you can earn. Average incentive earned by a BDA in the system is around 30k monthly but our best associates make even 70-80k of incentive every month apart from their fixed salary. On an average, a performing associate gets his 1st opportunity in 1.5-2 years to become a manager and head a team of 20 people. And we have seen that the best of the associates can even become a manager even before completing a year. 

The entire development journey will have two phases: 

5 day SGDP (Sales Grooming & Development Program) 

4 weeks OJT (On the Job Training) 

1) SGDP (Sales Grooming & Development Program) 

To begin with , you will be enrolled for a 5 days Sales Grooming & Development Program. The SGDP would be virtual (Work from Home) and will include theoretical aspects of BYJU’S sales process. 

• You will get well-versed with the organization, our products, and how to interact with customers. ● You will be involved in various activities during this phase & you will be rigorously evaluated at different intervals. 
• During this period, you will gain knowledge, a platform to practice your sales skill as well as feedback to enhance your capabilities from our team of experienced facilitators. 
• These 5 days are purely invested in your learning and there would be no remuneration provided during this period. 

The enrolled candidates who satisfactorily complete the SGDP phase will be given an opportunity to move to the next phase which is i.e On Job Training(OJT). 

OJT involves a 4 weeks training program which will be in Bangalore/Delhi location and on successful completion of this training program,applicants will be given an opportunity to join us as a Business Development Associate with BYJUs. 

2) OJT (On the Job Training) 

• The OJT Phase will start for the candidates who have successfully cleared the SGDP. 
• Candidates will be expected to generate revenue by implementing the theoretical knowledge acquired during the first phase into practice during the final 4 weeks of the OJT phase. 
• Following the completion of the OJT, all input and output numbers will be closely monitored and reviewed to evaluate your eligibility to apply for the Business Development Associate (BDA) position at BYJU'S. 

Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management). 

The entire role will be for 6 days a week(Monday would be an off). The assessment parameters will include performance metrics, process adherence, behavioural aspects, quality audits, and feedback from the manager/ trainer and HR Team. Upon successfully passing the training program, you become eligible to be offered the role of BDA - Inside Sales at 8 LPA(5 fixed + 3 variable). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDA 

Allowance (ATP during OJT): INR 1250 / Week + INR 1250 Travel Allowance Once in Tenure 

STIPEND (ATP during OJT): Additional Stipend of 18000 for target completion of 3 valid sales and 6 valid conduction 

CTC (BDA - post qualification after training): INR 8,00,000 (5 Lakh fixed pay + 3 lakh performance pay) for Inside Sales

You might be feeling that working at Byju's has so many benefits. But, frankly, there is nothing called free lunch. You will have to be extremely committed to your effort and be target oriented in every aspect. An applicant trainee works for a 6 days work week in the first two weeks of SGDP and 6 day work week in OJT tenure. The day starts at 9:30 am and ends at 9 in the evening; apart from it few assignments need to be completed on a daily basis during the SGDP Phase and his main work throughout the day is to find potential customers by connecting with all the customers of the region who download our app. On average, you will be expected to connect to 120-140 customers and schedule one on one meetings with potential ones. We measure everything from your input effort, quality, and output. In a nutshell, you work with strict targets - call customers - book counselling sessions - visit them in person - sell the courses we have - take-home truck loads of money in the form of incentives and salary.