Customer Success Managers work closely with the sales and onboarding team to ensure that customers are able to adopt the platform and utilize it fully to extract the maximum possible business value. CSMs are responsible for driving product adoption, customer satisfaction ( not limited to NPS ), product ROI, and retention. This customer facing role is crucial in building everlasting relationships with the customer, which sits at the core for us an organization. What do we do as a business iZooto helps e-commerce businesses and publishers generate traffic and sales using browser notifications. Over 15,000 businesses use iZooto to push over 10B notifications. Every month. Our customers love us. And they do so because our customer success team walks the mile and beyond to ensure that they get maximum bang for their buck. Some of the largest brands in the world trust iZooto - Adidas, Telefonica, Tencent. And they trust the brand because the best customer success team in the business is vested in their growth story. CSMs work closely with their counterparts to ensure that every time a notification is delivered, our customers move towards their bigger objective - Delightful experience. You will be expected to: - Build a deep understanding of marketing automation and web push notification as a communication channel. Over time, you would build your authority in the industry and establish yourself as a thought leader - Understand customer pain points, their marketing goals, and outline the best possible solutions using iZooto - Collaborate with product, partner development, and marketing teams to build and drive product messaging across your portfolio customers. - Develop and execute ‘success plans’ including shared goals and performance metrics in coordination with your customer's counterpart to help customers get maximum bang for their buck - Track product adoption to identify churn risk and work proactively with the product and sales teams - Continuously scout for new use cases and build deeper integration with customer’s marketing stack - Identifying and building upon upselling opportunities - Set up a feedback channel for product and product marketing teams You Will Own These Metrics Each team and individual at iZooto owns a set of metrics. Efficacy and efficiency of the team are measured by tracking pre-defined metrics. Each Customer Success Manager is responsible for their portfolio of customers. Over a period of time, you will work towards improving these key metrics - - Net Negative - Revenue Churn - Logo Churn Must Have: - 2+ years of customer facing experience - preferably as a customer success manager, professional services consultant, account manager, pre/post sale engineer or product manager - Strong understanding of digital marketing including concepts, practices, and tools - Well-founded technical orientation - effectively communicate with software developers using domain concepts and terminology - “True Hustler” - strong team operator who plays well with others, and thrives in a rapidly evolving, dynamic and high-pressure environment. Good To Have: - Proven experience working for a Software-as-a-Service(SaaS) product - particularly those who have worked in the mobile ecosystem (MarTech, AdTech) - Demonstrated expertise working for a digital marketing agency, advertising network/exchange or as an online media buyer/campaign manager - Proficiency in Google Analytics, Google Tag Manager, Facebook Ad Manager and working with other digital marketing systems our customers use
We are looking for an experienced and result-driven Digital Marketing Strategist to join our awesome marketing agency! As a Digital Marketing Strategist at our company, you will be responsible for setting up, implementing and managing the overall clients digital marketing strategy. We are expecting you to have experience and a big passion for digital technologies and all digital marketing channels. Duties and responsibilities Build, plan and implement the overall digital marketing strategy Manage and train the rest of the team Stay up to date with latest technology and best practices Manage all digital marketing channels Measure ROI and KPIs Prepare and manage digital marketing budget Oversee all the company's social media accounts Manage and improve online content, considering SEO and Google Analytics Build and inbound marketing plan Motivate digital marketing team to achieve goals Monitor competition and provide suggestions for improvement Requirements 3 years of experience as a Digital Marketing Strategist or similar role 4 years of experience in developing and implementing digital marketing strategies Good knowledge of all different digital marketing channels Good knowledge and experience with online marketing tools and best practices 5 years of hands on experience with SEO/SEM, Google Analytics and CRM software Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills
The duration of this internship is 2-4 months.
Sr. Online Marketing Manager is responsible for coordinating and implementing SEO, SMO & SEM strategies for the organization. The correct person will be goal oriented, possess exceptional attention to detail, and have outstanding interpersonal skills. Key Management Areas of Responsibility Define requirements, tasks, and resources associated to SEO strategy. Manage and execute implementation of SEO strategy. Communication to team and management on strategy/project development, timelines, and results. Collaborate on strategy and goal definition for success. Keep pace with SEO, search engine, social media and internet marketing industry trends and development. Contribution to the company blog and at least one social media community. Key Functional Areas of Responsibility Develop a strategy for the improvement of organic search ranking and the maximization of ROI Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities. Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages. Provide recommendations and execute/manage strategies for content development in coordination with SEO goals – general and keyword specific. Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers). Develop and implement link building campaigns. Develop, manage and execute communication/content strategies via social communities in coordination with business goals. Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster tools). Monitor and evaluate search results and search performance across the major search channels in order to improve rankings. Research and administer social media tools in support of organization’s social media strategy. Monitor and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies. Communication to team and management on project development, timelines, and results. Manage a team of content writers, link builders, and social media marketers. Watch popular SEO publications and blogs to stay updated on the latest innovations, tools, and techniques. Manage and monitor growth by implementing campaign solutions; build campaigns, monitor and optimize for performance and work towards marketing objectives, Taboola/Yahoo Gemini/Outbrain/Revcontent Ads. Manage the implementation, tracking, and measurement of integrated digital marketing campaigns within the timelines and budgets. Provide creative copy suggestions and graphical ad templates. Professional Competencies Passion for SEO and overall internet marketing. Outstanding ability to think creatively, strategically and identify and resolve problems. Ability to foster strong client relationships at various levels. Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere. Ability to clearly and effectively articulate thoughts and points. High levels of integrity, autonomy, and self-motivation. Excellent analytical, organizational, project management and time management skills. Professional Skills & Qualifications 7+ year’s experience in Search Engine Optimization (SEO) and Social Media Optimization (SMO). Strong understanding of SEO & SMO process. Should have experience in running SEM campaigns. Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc). Experience working with CMS and building/administering content in multiple CMS environments. Experience with A/B testing and other testing metrics. Knowledge of HTML/CSS and website administration. High-level proficiency in MS Excel, PowerPoint, and Word. Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
Roles and Responsibilities: To develop and implement a digital marketing plan to support exponential sales growth. Manage & Execute online digital marketing strategy of company's solutions Familiar with on-page and off-page SEO, SEM, SMM Know how to increase website traffic with right keywords & content Familiar with Google Analytic, Webmaster, SEO tools Web SEO, SMO, SMM, B2B, PPC Campaigns, Google Analytic, Affiliate Marketing Email Etiquette, Blogging & Absence, Digital Marketing Online Marketing, Manage FB, LinkedIn & Twitter Accounts Identify and implement innovative SEO strategies Think creativity to produce new ideas and design concepts Skills Required : Candidate with experience from IT Software and Services Company is an added advantage. Intimate understanding of traditional and emerging marketing channels Excellent communication skills Ability to think creatively and innovatively Analytical skills to forecast and identify trends and challenges Familiarity with the latest trends, technologies. High degree of personal integrity and strong ability to work collaboratively and effectively in a fast-paced, flexible, team based environment.
So basically we are looking for a person who is real good in social media marketing.He'll be taking care of social media handles of our clients and our own company too!
The duration of this internship is 6 months.
1. Website Content management & CMS handling 2. Facebook & Instagram Page management for clients 3. Social media Post (feed) design and copy 4. Client call handling (max. 5 clients) 5. Google AdWords management 6. Email Marketing
The duration of this internship is 1.5-2 months.
He/ She must have done a Digital Marketing Course from some institute - He/ She must have some basic knowledge in SEO, SEM, SMM and SMO. - Good Command over English (Verbal and Written) - He/ She must be active on Social Media such as Facebook, Instagram, Pinterest, Twitter, LinkedIn, Google+, YouTube etc. - He/ She should be able to plan SEO strategy and execute and Manage on page and off page optimization. - He/ She should be able to do Website and keyword analysis for SEO - Manage Social Media Marketing - Twitter, Facebook, and LinkedIn, how to use SEO Softwares, Ranking Analysis, Competitors Analysis - Should know about Tracking the links and building SEO reports - He/ She must have a basic knowledge about Search Engine Marketing and Search Engine Optimization - Should run targeted sales & marketing campaigns for business development - Should Implement online marketing strategies in coordination with offline team. to apply visit http://nerdgeeklab.com/jobs.php
The duration of this internship is three months.