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Sales Operations Analyst

Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.

If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.

Responsibilities

●         Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.

●         Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.

●         Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.

●         Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.

●         System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.

●         Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.

●         Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.

Qualifications for Success:                                                                                                            

●         Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.

●         Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.

●         Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.

●         Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.

●         Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.

●         Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Responsibilities :

• Design and execute ‘ Brand positioning strategies ‘ for campuses . Including the execution of quick wins and strategic alignment of long term plans
• Plan and organize ‘campus engagement events’ for better brand positioning
• Primary and secondary research to forecast  and mitigate any brand threats or perception mismatches
• Work with multiple stakeholders in creating brand strategy, designing new programs to help campus students and entry level graduates start and pursue their learning journey from onboarding through deployment
• Project management skills to manage delivery of branding materials like digital content, blogs, mailers, websites, brochures, posters, standees, newsletters, WhatsApp communication posters, events, video storyboarding, press write-ups, with individual accountability
• Conceptualize, create and edit presentations for learning strategists, managers, leadership team, with a high level of accuracy and aesthetic value
• Efficient in designing collaterals with new age themes, attractive messaging, taglines, hashtags, WIIFM strategy that drives a call to action.

Job description

Job Description:

About Us:

At Justo Global, we are dedicated to empowering Small and Medium Enterprises (SMEs) around the world through our primary drivers technology, data, and media. Our primary objective is to establish a global platform that effectively connects SMEs from India, developing countries, and beyond to the international market. Our mission revolves around creating an inclusive environment where SMEs can leverage the power of technology, data, and media to drive their success.

Position Overview :

As a Content Writer, you will be responsible for creating high-quality, engaging, and informative content across multiple platforms. The ideal candidate will be detail-oriented, extremely proficient in the English language, and have a keen interest in staying up-to-date with current world events.

Key Responsibilities:

• Research, write, and edit news articles, feature stories consistent with the company's editorial guidelines.
• Work in collaboration with the news team to write breaking stories, providing rapid-response articles or updates as necessary.
• Contribute to editorial meetings, pitching story ideas that are timely, relevant, and aligned with the company's focus and readership.
• Leverage an understanding of SEO principles to write headlines and body copy that are search-engine friendly and also engaging to readers.
• Perform investigative tasks for more in-depth articles, which may include interviewing sources, analyzing documents, and synthesizing data.
• Edit and proofread content written by other team members or freelance contributors in the news department.
• Work closely with social media managers to promote content and engage with the community.
• Monitor news trends and metrics to identify topics of interest to our audience.
• Maintain a consistent publishing schedule, balancing long-term projects with short-term rapid-response articles.

Skills & Qualifications:

• Bachelor’s degree in English, Journalism, Communications, or a related field.
• 2-3 years of proven experience in content writing or journalism.
• Exceptional writing, editing, and proofreading skills.
• Strong understanding of SEO principles..
• Able to work independently and as part of a team.
• Ability to handle multiple projects simultaneously and work under tight deadlines.
• Strong research skills.

Role Objective:

The objective of the developer is to design and develop solutions while being responsible for the coding standards, security and compliance requirements. 

Roles & Responsibilities:

• Business Understanding
• Understands the business requirements clearly to a level that enables in making micro decisions. Involves in designing, developing, testing software solutions 
• Arch/Design Documentation
• Clear documentation of the workflows, maintains clean code and support in solution architecture/design documentations 
• Dev Testing & Solution
• Engages in identifying & troubleshooting various website issues and coding problems; Evaluates and implements new tools based on the requirement and ensures the high performance of all systems developed; Involves in performing the code review and refactor to ensure the code quality based on the best practices and code conventions. 
• Understanding Coding Standards, Compliance & Info-security, Non-functional Requirement
• Identifies security requirements of data-in-transit and data-at-rest and discovers the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities; Maintains updated knowledge of the development industry, advancements in technology, and its implementation. 
• Stakeholder Management
• Collaborates with members to consistently improve the functionality and client centric solutions; Collaborate with the peers and team members to create an intuitively easy to use solution for our end users; Assists the DevOps team to manage the environment and releases; Provides training and support to junior developers. 

Requirements

• Frameworks & Libraries:
• Dot net Core
• Entity Framework
• Backend languages: C#
• Database Concepts & Applications:
• Entity framework, ADO.Net, Dapper
• Should be familiar with any of the relational databases like Postgres, SQLServer, Oracle etc., or non relational databases like MongoDB, Cassandra, etc.,
• Should be familiar with concepts: Normalization, Indexing, Joins
• Unit Testing: Should be familiar with NUnit
• Log frameworks: Should be familiar with any one of the logging libraries like Nlog or Log4Net
• Authorization & Authentication:
• Token Based Auth
• JWT with refresh token
• Claims & Identity
• SSO
• Basic Authentication
• OAuth
• Build Tools: dot net cli build commands
• Version Control: Experience in using GIT
• Other Development tools:
• Swagger Editor
• Postman/Flutter
• VSCode
• Application performance management: Nice to have basic knowledge in any of the APM Tools like AppDynamics, DataDog, NewRelic, Dynatrace, etc.,
• Vulnerability tests: Nice to have basic knowledge on security principles like OWASP Top Te etc.,
• Cloud Services: Nice to have experience in any one of the cloud services like GCP, AWS, Azure, etc.,
• CI/CD understanding: Basic understanding of pipelines and deployments
• Others:
• Common application/ web security and OWASP vulnerabilities
• Encryption algorithms to protect sensitive information
• PII, PCI, HIPPA, and GDPR compliance and how to implement
• Finding the vulnerabilities of the third-party components/ libraries
• Understanding security breaches of data-in-transit and data-at-rest and its implementation
• Behavioral Competencies:
• Accountability
• Adaptive to change
• Business communication
• Customer Focus
• Learning Agility
• Planning & organizing
• Problem solving

Purpose of the Job:

Will be the face of the organization in terms of attracting talent, the incumbent will be handling entire recruitment life cycle – sourcing, screening, interviewing, selecting, salary negotiation an on boarding. The goal is to understand the ongoing hiring mandates and strategically hire to ensure the business continuity. Flexible and versatile to diversified hiring.

Key Deliverables:

• Would be responsible to lead entire TnA cycle
• To identify prospective candidates using a variety of channels.
• Assessing candidate and their suitability in terms of the experience, technical knowledge and the organizations culture.
• Research and develop a sustainable strategy pertaining to diversity hiring.
• Research into competitors and market place
• Define job description and document specifications for business and corporate positions.
• Adhere to the company’s recruitment metrics, such as time-to-hire and cost-per-hire.
• Identify areas where there can be improvement and pitch in strategies that will help in making the recruitment process much more efficient.
• Follow-up references and check credits.
• Manage Recruitment Partners and maintain a healthy source mix.
• Will be responsible in monitoring hiring for centers PAN India

Skills / Competency required:

• 7+ years of experience in talent acquisition with excellent understanding of recruitment processes
• Excellent communication skills written and verbal in English, Tamil and Hindi
• Well versed with latest sourcing tools and good knowledge of candidate selection methods
• Critical thinker and problem-solving skills.  
• Good interpersonal, presentation and communication skills
• Team player
• Good time-management skills
• Strong planning and execution skills
• Negotiation skills
• Strong in Head Hunting and Industry mapping.

About the Company:
Torre Capital (https://www.torre.capital/) is a VC funded Singapore based Financial Technology company and a Registered Fund Manager in Singapore. We are creating a fully digital Wealth-Tech to connect family offices and HNI investors with global opportunities, including alternative assets like Private Equity, Venture Capital, Real Estate Funds, and Hedge Funds. We also offer our investors the ability to invest in high-quality global growth startups, private debt opportunities, and other liquid opportunities (Equity baskets, structured products, etc.). Our team comprises of ex-Mckinsey consultants, Asset management veterans, and Digital experts. We are backed by prestigious VC firms and a network of angels and industry leaders.

Role:

Digital Sales Manager with experience in Financial Services Sales in that particular city. Role reports to Sr. Wealth Manager / Sr. Digital Wealth Manager. 

Experience:

Candidates  with experience Fintech Space / B2B sales-digital sales in large Tech Startups and with existing network of HNIs 

Location:

Mumbai / Ahmedabad/ Bangalore/ Kolkata / Chennai/ Hyderabad / Pune / Jaipur / Surat / Rajkot/ Gurgaon / Noida / Chandigarh / Kochi (Cochin) / Vizag

Role Description:

• You work with the City’s biggest family offices and HNIs to onboard and activate them as our investors.
• Leading our outreach initiative, developing relations with new partners and building firm commitments for collaboration
• Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
• Maintaining and deepening relationships with existing partners.
• Conceptualizing and leading initiatives that give way to potential new revenue channels.
• Developing metrics to measure ROI from the synergies forged.
• Liaising with cross functional teams to create successful outcomes for both the business and its partners.

Qualifications:

• You have a Masters in Business Administration or related discipline from a top tier college or university
• You have at least 2- 5 years experience within a strategic engagements, partnerships & alliances, B2B account management or similar roles.
• You are aware of & are intersted  in the FinTech ecosystem.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have a proven track record of meeting/exceeding your targets in your previous roles.
• You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.

What We Offer:
To start with, what we give is a market sustenance compensation and no benefits. If you continue post the first 6 months, we offer a market comp AND performance linked bonus. We firmly believe in the partnership model and any success will be equitably shared. What is on the plate is an entrepreneurial opportunity to build a fintech from scratch, an independent environment where everyone is a co-owner, and a strong team of equally talented individuals. Folks looking for a large paycheck on Day 1 kindly excuse.