11+ Facilitation Jobs in Kolkata | Facilitation Job openings in Kolkata

RPA Power Automate Developer

Overview

 Seeking an experienced RPA Developer specializing in Microsoft Power Automate to design, build, and optimize automation workflows that improve operational efficiency across business processes.

Key Responsibilities

Develop, test, and deploy automation solutions using Power Automate (Cloud & Desktop).

 Analyze business processes, identify automation opportunities, and create scalable workflows.

 Integrate Power Automate with SharePoint, Power Apps, Dataverse, Outlook, Teams, and external systems via connectors/APIs.

 Maintain, monitor, and troubleshoot existing automations to ensure high reliability.

 Collaborate with business stakeholders to gather requirements and document technical solutions.

 Ensure governance, security, and compliance standards in automation development.

Required Skills & Experience

5–9 years of experience in RPA with strong expertise in Power Automate.

 Hands-on experience with Power Automate Desktop, RPA flows, cloud flows, and custom connectors.

 Solid understanding of REST APIs, JSON, OData, and workflow logic.

 Experience with Power Platform components (Power Apps, Power BI, Dataverse) is a plus.

 Strong analytical, problem‑solving, and documentation skills.

Preferred Qualifications

 Microsoft Power Platform certification (e.g., PL‑500, PL‑400).

 Experience with SQL, SharePoint, Azure services, or related automation tools.

We are looking for a highly skilled Backend Developer with expertise in Core Java, Java 8, and Data Structures. The ideal candidate should have experience in Spring Boot, JPA/Hibernate, and Microservices architecture. If you are passionate about backend development and want to work in a dynamic environment, we’d love to hear from you!

Key Responsibilities:

• Develop and maintain backend applications using Core Java and Java 8.
• Design and implement RESTful and SOAP web services.
• Work with Spring Framework, Spring Boot, and JPA/Hibernate for backend development.
• Build and optimize microservices-based architectures.
• Manage databases such as PostgreSQL, MySQL, or Oracle.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Write clean, efficient, and scalable code while following best practices.
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Requirements:

✅ Strong hands-on experience in Java (Core Java, Java 8) and Data Structures.

✅ Proficiency in Spring, Spring Boot, JPA/Hibernate.

✅ Experience in developing and consuming RESTful & SOAP APIs.

✅ Knowledge of Microservices architecture and best practices.

✅ Database expertise in PostgreSQL, MySQL, or Oracle.

✅ Excellent verbal and written communication skills.

Nice to Have:

• Experience with Docker/Kubernetes.
• Knowledge of CI/CD pipelines and DevOps practices.
• Exposure to cloud platforms (AWS, GCP, or Azure).

Qualifications

• someone has IT/technical background to improve the IT operations
• Account Management and Sales skills
• Experience in Sales Management
• Digital Media and Digital Marketing skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Knowledge of e-commerce and online marketing
• Strong analytical and problem-solving skills

Role Description:

This is a full-time on-site role for a Digital Sales Manager at Bigpage. The Digital Sales Manager will be responsible for selling software, website design, Facebook marketing, SEO, PPC, Social media, digital media, and digital marketing.

The role involves day-to-day tasks such as creating and implementing sales strategies, maintaining client relationships, and utilizing digital marketing techniques to drive sales.

• Prepare sales proposal with quality and concise information
• Follow up the prospects on a regular basis to increase the sales
• Build a strong communication process for team and clients
• Weekly or Biweekly training and coaching to improve communication, sales and after sales
• Build a 30, 90 and 180 days plan to improve the new sales pipelines and renewals
• Report to management with actionable insights (i.e: Critical business issues, opportunities, key actions need to be taken, etc.) on regularly basis

Job Description:

1. To connect with qualified leads from SDRs and your contribution.

2. To establish trust and comfort with the prospect.

3. To understand the requirement of a prospect and to frame that requirement into specifics.

4. Work with BA to document and break the requirement into modules and features.

5. Work with the tech team to gather solution approach and estimation.

6. To consult the prospect on the solution approach.

7. To work with BA to prepare proposal and scope document.

8. To work on contract documents and initiate projects.

9. Develop a growth strategy focused both on new business generation and customer satisfaction

10. Conduct research to identify new markets and customer needs

11. Promote the company’s products/services, addressing or predicting clients’ objectives

12. Keep records of sales, revenue, invoices, etc.

13. Provide trustworthy feedback and after-sales support

14. Build long-term relationships with new and existing customers

Desired Candidate Profile

1. Should have a keen interest in IT products and services.

2. Should understand the IT industry and current trends and practices.

3. Should be a thought leader to provide informed and useful suggestions to prospects.

4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.

5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.

6. Should have excellent communication skills.

7. Should have good general knowledge to connect with prospects and establish connections.

8. Should be highly driven by targets.

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

• Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
• Should have excellent verbal & presentation skills
• Knowlege of local language is a must
• Should be inovative and target driven
• Willing to travel
• Demonstrate honesty & integrity

Greeting of the Day!

Fitser Pvt. Ltd a Global Partner of Met Group of Companies Currently Hiring Customer care, Senior Customer Care Executive, Web Consultant Sr. Web Consultant for Outbound Voice Process

* Please Note its Not Work From Home

Salary:   Fresher- 8000-12000    (For Fresher’s)

                Experienced – Negotiable (No constraint for right Candidates)

Shifts-   Morning (5.30 am-2.30 pm) with Home Pickup

              Night       (8. pm-5 am) with Home Drop

Process - Website

Required Skills:-

Good Command over English

Minimum 12th Passed with Good Communication in English

Must be Okay with BPO Environment

Minimum 6 months International BPO Outbound Experience will be preferable

Minimum 6 Months Website Experience will be preferable

*Fresher are also Welcome with good command over English