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Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
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Required Skills:

• Strong numerical and analytical ability; comfort with handling data and making calculations.
• Proficiency in MS Office Suite (Excel – VLOOKUP, Pivot Tables; Word; PowerPoint).
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience: 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Working Days: 6 days/week

Timing: 11am-9pm

Must have exp in Django. [ Mandatory]

• The ability to problem-solve and critically think.
• High level of knowledge of Python and the Django framework.
• Familiarity with event driven programming as well as the MVC.
• Good understanding of SQL databases.
• Good understanding of REST APIs.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

 REQUIREMENTS:

• Experience: 13-15 years
• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
• understanding of different components such as web server, storages, integrations
• should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

  RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Expertise in developing SAPUI5 applications using ADT(Eclipse)/Web IDE, JQuery, Java Script,XML,HTML5 & CSS3 And consuming the data by using Net weaver gateway services

• Expertise in developing NetWeaver gateway services(SEGW)

• Expertise in Integrating Gateway OData/JSON services with UI5 Apps, System Landscape, Architecture, SSO, Security Set Up and Gateway Configuration

• Fiori Package Configuration on SAP Gateway & Backend ECC App Configuration

• Customization & Extension of Fiori Apps

• Drive the System Landscape, Architecture, Security, Users Set Up

• Configure Gateway & Fiori Infrastructure (with support from Basis Team)

• Fiori App Configuration ( SAP Gateway & S/4HANA System)

• Work with Functional and Technical Resources in Setting up the S/4HANA Backend

• Set User Roles, Profiles, Apply Notes & Fixes in ABAP Systems

• Roll out Apps to Business Users for Testing

• Expertise in coding for consuming data for UI5 Apps through Netweaver Gateway OData/JSON services.

• Expertise in extending OData service/OData models

• Expertise in customizing/Extending the standard Fiori Apps

• Expertise in creating HANA Schemas, Packages, Attribute Views, Analytical Views, Calculation Views with HANA LIVE, Attribute mapping, creation of calculated measures, Calculated attributes, Input parameters, Variables, Restricted measures, Constant columns, Currency Unit conversion, stored procedures and maintaining analytical privileges, and involved in Data Provisioning using SLT and BODS(data services) meta data import. Involved in Export/Import of models, validations.

• Expertise in using AMDP, CDS views, ADBC, External views

We are looking for Full-stack engineers with a minimum of 2 to 3+ years of exposure to Node JS, Express JS, Mongo DB, and React JS to join our team.

At Aryston Web Solution Pvt. Ltd, you will use the latest software development languages, techniques, and approaches and work with a visionary team to build solutions you can be proud of.

Your role and responsibilities

• Creating solid back-end code with Node JS.
• Writing code in async-await architecture.
• Integrating REST APIs in front-end application using React JS
• Writing mongoose schema efficiently can implement MRC architecture in the express framework
• Implementing business logic in front-end applications using javascript, should be able to handle complex JSON architecture.
• Should be able to manage states using Redux, Redux thunk/saga, Mobx.
• Should be comfortable in using both functional and class components in React.
• Must be familiar with popular React UI libraries like Material UI, Antd.
• Implement best practices and constantly learn new ways of keeping codebases up to date.
• Having knowledge in Typescript, GraphQL, NextJS, Socket.io is like a match made in heaven.
• AWS SDK hands-on experience, Firebase Services experience, Oauth 2.0 handling knowledge are best to have.

Criteria

• 2+ years of work experience with Node JS, Mongo DB Javascript and React JS.
• Proficient understanding of code versioning tools, such as Git.
• You care about the design and user experience of an application. The choice of third-party libraries should be elegant.
• You must respect the timeline of the deliverables and releases.

Why Join Us?

Aryston Web Solution builds robust solutions for clients in 10+ sectors including cybersecurity, education, healthcare, hospitality, insurance, transportation which makes a positive impact in 5+ countries in the world.

We also have our B2B SAAS product and catering a wide range of clients through it.

At Aryston -

• Your work gets recognition from day 1.
• Since we work very closely, We honor the decision and opinions of our colleagues.
• We grow, you grow.
• We explore and learn new things together.
• Fixed working hours.
• We follow proper productive techniques to get things done, so there are fewer phone calls or boring meetings, and of course zero blame game.