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About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
• 
  

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Roles and Responsibilities:

• Independently analyze, solve, and correct issues in real time, providing problem resolution end-

to-end.

• Strong experience in development tools, CI/CD pipelines. Extensive experience with Agile.

• Good proficiency overlap with technologies like: Java8, Spring, SpringMVC, RESTful web services, Hibernate, Oracle PL/SQL, SpringSecurity, Ansible, Docker, JMeter, Angular.

• Strong fundamentals and clarity of REST web services. Person should have exposure to

developing REST services which handles large sets

• Fintech or lending domain experience is a plus but not necessary.

• Deep understanding of cloud technologies on at least one of the cloud platforms AWS, Azure or Google Cloud

• Wide knowledge of technology solutions and ability to learn and work with emerging technologies, methodologies, and solutions.

• Strong communicator with ability to collaborate cross-functionally, build relationships, and achieve broader organizational goals.

• Provide vision leadership for the technology roadmap of our products. Understand product capabilities and strategize technology for its alignment with business objectives and maximizing ROI.

• Define technical software architectures and lead development of frameworks.

• Engage end to end in product development, starting from business requirements to realization of product and to its deployment in production.

• Research, design, and implement the complex features being added to existing products and/or create new applications / components from scratch.

Minimum Qualifications

• Bachelor s or higher engineering degree in Computer Science, or related technical field, or equivalent additional professional experience.

• 5 years of experience in delivering solutions from concept to production that are based on Java and open-source technologies as an enterprise architect in global organizations.

• 12-15 years of industry experience in design, development, deployments, operations and managing non-functional perspectives of technical solutions.

Role Overview:

We are seeking a Senior Software Engineer (SSE) with strong expertise in Kafka, Python, and Azure Databricks to lead and contribute to our healthcare data engineering initiatives. This role is pivotal in building scalable, real-time data pipelines and processing large-scale healthcare datasets in a secure and compliant cloud environment.

The ideal candidate will have a solid background in real-time streaming, big data processing, and cloud platforms, along with strong leadership and stakeholder engagement capabilities.

Key Responsibilities:

• Design and develop scalable real-time data streaming solutions using Apache Kafka and Python.
• Architect and implement ETL/ELT pipelines using Azure Databricks for both structured and unstructured healthcare data.
• Optimize and maintain Kafka applications, Python scripts, and Databricks workflows to ensure performance and reliability.
• Ensure data integrity, security, and compliance with healthcare standards such as HIPAA and HITRUST.
• Collaborate with data scientists, analysts, and business stakeholders to gather requirements and translate them into robust data solutions.
• Mentor junior engineers, perform code reviews, and promote engineering best practices.
• Stay current with evolving technologies in cloud, big data, and healthcare data standards.
• Contribute to the development of CI/CD pipelines and containerized environments (Docker, Kubernetes).

Required Skills & Qualifications:

• 4+ years of hands-on experience in data engineering roles.
• Strong proficiency in Kafka (including Kafka Streams, Kafka Connect, Schema Registry).
• Proficient in Python for data processing and automation.
• Experience with Azure Databricks (or readiness to ramp up quickly).
• Solid understanding of cloud platforms, with a preference for Azure (AWS/GCP is a plus).
• Strong knowledge of SQL and NoSQL databases; data modeling for large-scale systems.
• Familiarity with containerization tools like Docker and orchestration using Kubernetes.
• Exposure to CI/CD pipelines for data applications.
• Prior experience with healthcare datasets (EHR, HL7, FHIR, claims data) is highly desirable.
• Excellent problem-solving abilities and a proactive mindset.
• Strong communication and interpersonal skills to work in cross-functional teams.

We are seeking a seasoned Engineering, Senior Manager (M3 Level) to join our dynamic team. As a first-line manager, you will lead a team of talented engineers, driving technical excellence, fostering a culture of ownership, and ensuring the successful delivery of high-impact projects. You will be responsible for guiding technical decisions, managing team performance, and aligning engineering efforts with business goals.

Responsibilities:

Technical Leadership:

• Provide technical leadership and direction for major projects, ensuring alignment with business goals and industry best practices.

• Be hands-on with code, maintaining high technical standards and actively participating in design and architecture decisions, code reviews, and helping engineers optimize their code.

• Ensure that high standards of performance, scalability, and reliability are maintained when architecting, designing, and developing complex software systems and applications.

• Ensure accountability for the team’s technical decisions and enforce engineering best practices (e.g., documentation, automation, code management, security principles, leverage CoPilot).

• Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Implement best practices for operational excellence.

• Play a pivotal role in the R.I.D.E. (Review, Inspect, Decide, Execute) framework. • Understand CI/CD pipelines from build, test, to deploy phases.

Team Management:

• Lead and manage a team of software engineers, fostering a collaborative and highperformance environment. Conduct regular performance reviews, provide feedback, and support professional development.

• Foster a culture of service ownership and enhance team engagement.

• Drive succession planning and engineering efficiency, focusing on quality and developer experience through data-driven approaches.

• Promote a growth mindset, understanding and driving organizational change.

• Actively seek opportunities for team growth and cross-functional collaboration.

• Works and guides the team on how to operate in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.

Minimum Qualifications: • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 11+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in a people management role. • Proven track record of leading and delivering large-scale, complex software projects. • Deep expertise in one or more programming languages such as Python, Java, JavaScript. • Extensive experience with software architecture and design patterns. • Strong understanding of cloud technologies and DevOps principles. • Excellent problem-solving skills and attention to detail. • Excellent communication and leadership skills, with a demonstrated ability to influence and drive chang

• Helping in building of Business Development decks & sales pitches
• Supporting in organizing PR initiatives
• Scoping of prospective investor network

Desired Candidate Profile

• MBA (General or Marketing or related) preferred
• 1+ years of experience in Strategy, Marketing, PR or CEO/Founders’ office teams
• Non-MBAs with 3+ years of experience in related fields can also apply    

• Responsible for recruitment cycle which includes Screening resumes, coordinating & conducting interviews.
• Resourcing suitable candidates through different sources, such as: Using job portals, Employee referrals, Database, References, Networking.
• Posting Jobs and Fetching Resumes from Job Portals. 
• Salary Negotiation with candidate.
• Performs detailed reference checking and/or reference analysis of selected candidates. 
• Extends offers of employment to selected candidates within the guidelines of compensation policy. 
• Other documentation which includes: validations of certificates & documents, training arrangements, briefing of company policies and rules & regulations.
• Managing welfare measures, HR - Management initiatives, employee get together, team building activities etc. to enhance motivation levels, productivity and relationship building.

Inshorts is looking for people to work as Proofreaders in the English Editorial Team. Eligibility criteria include an experience of 0-2 years for the post in the field of English media.

Location: Noida

CTC: 100% hike on current CTC

Responsibilities: 

>Checking for spelling and grammatical mistakes in the headlines and body copies

>Verifying all the facts in a particular story before publishing

>Checking for the authenticity and accuracy of images used for shorts

>Making sure that any story is not repeated

>Have to look after the growth of the concerned team while adding to the overall growth of the company 

Desired Skills/Qualification:

>Strong command over the English language

>General awareness

>Good at spotting mistakes

>Sound logical skills

>Experience of 0-2 years

Company Profile:

Inshorts is a content consumption and discovery app which provides news and other content in 60 words. It was started in 2013 with the aim of keeping people informed by presenting news in an easily consumable format. It is the highest-rated news app on Google Play Store.

We are looking for an iOS application developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

MUST BE ABLE TO WORK AT OUR OFFICE IN : Sec. 63, Noida, UP 201301

Responsibilities:

• Design and build advanced applications for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Very good experience with Objective-C and iOS SDK
• Good working knowledge in Cocoa Touch
• Experience with memory management and caching mechanisms specific to mobile devices.
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics, and Core Text.
• Experience in Payment gateway integration in mobile apps.
• A portfolio of iOS in the app store is a plus.
• Git & Gerrit.
• UI & UX experience.
• Experience in Swift4 and above version of Swift.
• REST API association, Locations, and Map API.

Required Candidate profile

• A minimum of 3 years of experience in iOS app design and development
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and
  Core Text
• Experience in imaging/pdf manipulation sdk will be preferred.
• Working experience with PDFTron sdk
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging
  technologies
• Solid understanding of the full mobile development life cycle