11+ IT management Jobs in Mumbai | IT management Job openings in Mumbai

IT Senior Manager Requirements:

• A bachelor's degree in computer science or a related field.

• A master's degree in computer science is preferred.

• Proof of continued education, such as software certifications, is desirable.

• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications

• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications

• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development

• Use of low code/no node application development in MS platforms would be desirable

• At least 3 to 5 years of experience.

• Excellent written and spoken communication and interpersonal skills.

• Strong leadership and project management skills.

• Solid analytical and problem-solving skills

Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.

• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes

• Analyzing the business requirements of all departments to determine their technology needs.

• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.

• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.

• Overseeing all IT operations infrastructure.

• Developing, implementing, and evaluating IT projects in line with organizational objectives.

• Liaising with other departments to determine and address their IT needs and requirements.

• Managing and supervising employees in the IT department.

• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.

• Proposing strategic solutions and recommending new systems and software.

• Preparing financial budgets and performance reports.

• Building and maintaining relationships with external advisors and vendors.

• Ensuring reported issues are resolved promptly

We are hiring for Corporate Ticketing (Male)

Location- Noida/ Mumbai (Nariman Point)

Experience- 3+ Yrs

Rotational Shifts (1pm to 10pm)

Required:

●  Possess in-depth knowledge of GDS systems, specifically Galileo and sabre

●  Demonstrate proficiency in managing both international and domestic ticketing operations

●   Strong understanding of city codes, airport codes, and airline hubs.

●   Excellent communication skill in both written and verbal formats

●   Willingness to work in rotational shifts, including nights and weekends

Job Overview:

We are looking for a detail-oriented and highly organized MIS Executive to join our team. This role will primarily focus on managing Management Information Systems (MIS) tasks, vendor management, invoicing processes, stakeholder coordination, and Learning Management System (LMS) administration. The ideal candidate should have strong analytical skills, excellent communication abilities, and the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities:

MIS Reporting and Analysis:

·      Prepare and manage regular reports and dashboards related to L&D

·      Conduct data analysis and provide insights on various operational areas.

·      Ensure accuracy and consistency of MIS reports and provide recommendations for process improvements

·      Maintain and update database systems to ensure data integrity and ensure green audit

Vendor Management:

·      Coordinate and liaise with vendors to ensure smooth and efficient operations

·      Assist in vendor selection, negotiations and managing contracts

·      Track and monitor vendor performance to ensure adherence to agreements

·      Resolve any vendor-related issues or disputes in a timely manner

·      Liaise with vendors to source training requirements

Invoicing:

·      Process invoices for various business transactions, ensuring accuracy and timely submission

·      Coordinate with the finance department to ensure payments are processed on time

·      Manage and maintain records of invoices, payments, and any other related documentation

·      Assist with financial reporting related to invoicing and payments.

Stakeholder Coordination:

·      Act as a key point of contact for internal and external stakeholders

·      Ensure effective communication between stakeholders for seeking nominations for our calendarized training programs, projects

·      Coordinate with participants to ensure timelines, deliverables and updates

·      Maintain and update relevant project documents and reports for stakeholders

·      Send calendar invites and reminders to participants

·      Track completion of mandatory compliance training

·      Follow-up with defaulters and ensure completion within timelines

·      Escalating issues beyond influence

LMS Management:

·      Oversee the administration and functionality of the Learning Management System (LMS).

·      Upload monthly calendars, monitor training programs, user access, track feedback, and course completion.

·      Liaise with LMS backend team for troubleshooting

·      Provide support to employees for LMS-related queries and issues

·      Analyze LMS data to generate reports on employee training progress and completion rates

Others:

·      Prepare creatives/artwork for org-wide mailer communication

Required Qualifications:

·      Bachelor’s degree in any field

·      Proven experience as an MIS Executive or in a similar role, preferably with exposure to vendor management and invoicing

·      Familiarity with Learning Management Systems (LMS) and basic HR software.

·      Strong knowledge of Microsoft Excel, Word, and PowerPoint. Knowledge of database management systems is a plus.

·      Excellent communication, organizational, and interpersonal skills.

·      Attention to detail with the ability to work independently and in a team environment.

·      Ability to prioritize tasks and manage multiple projects simultaneously

Desired Skills and Attributes:

·      Experience with vendor management tools and invoicing software

·      Strong analytical skills and the ability to interpret complex data

·      Ability to manage multiple stakeholders and adapt to evolving business needs.

·      Problem-solving mindset with the ability to troubleshoot issues quickly.

·      Proactive and self-motivated with a positive attitude

About the Role

We’re looking for a passionate Fullstack Product Engineer with a strong JavaScript foundation to work on a high-impact, scalable product. You’ll collaborate closely with product and engineering teams to build intuitive UIs and performant backends using modern technologies.

Responsibilities

• Build and maintain scalable features across the frontend and backend.
• Work with tech stacks like Node.js, React.js, Vue.js, and others.
• Contribute to system design, architecture, and code quality enforcement.
• Follow modern engineering practices including TDD, CI/CD, and live coding evaluations.
• Collaborate in code reviews, performance optimizations, and product iterations.

Required Skills

• 4–6 years of hands-on fullstack development experience.
• Strong command over JavaScript, Node.js, and React.js.
• Solid understanding of REST APIs and/or GraphQL.
• Good grasp of OOP principles, TDD, and writing clean, maintainable code.
• Experience with CI/CD tools like GitHub Actions, GitLab CI, Jenkins, etc.
• Familiarity with HTML, CSS, and frontend performance optimization.

Good to Have

• Exposure to Docker, AWS, Kubernetes, or Terraform.
• Experience in other backend languages or frameworks.
• Experience with microservices and scalable system architectures.

Job Title: Customer Relationship Manager

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: Mid-Level (1–5 Years Preferred)

Employment Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India's most trusted private sector general insurance companies, known for delivering innovative and customer-centric insurance solutions. Our mission is to protect what matters most with integrity, responsiveness, and a passion for service excellence.

Role Summary:

We are seeking a highly motivated and customer-oriented Customer Relationship Manager to join our team. In this role, you will be responsible for developing long-term relationships with customers, ensuring high levels of client satisfaction, and contributing to business growth through excellent service, cross-selling, and retention strategies.

Key Responsibilities:

Build and maintain strong, long-lasting customer relationships through regular interactions.

Act as a primary point of contact for assigned clients, ensuring top-tier service delivery.

Understand customer needs to recommend tailored insurance solutions.

Handle and resolve customer issues, complaints, and service requests efficiently.

Coordinate with internal departments (sales, underwriting, claims, etc.) to resolve client concerns.

Promote product offerings and suggest suitable add-ons or renewals based on profiles.

Maintain up-to-date knowledge of products, services, regulations, and industry trends.

Ensure customer satisfaction targets and relationship metrics are met or exceeded.

Required Skills and Qualifications:

-2–5 years of experience in customer relationship management, preferably in the insurance or BFSI sector.

-Strong interpersonal and communication skills.

-Ability to manage multiple clients/accounts effectively.

-Familiarity with CRM tools and customer engagement strategies.

-Problem-solving mindset with a customer-first approach.

-Graduate degree in any discipline. PG in Marketing/Finance is a plus.

Preferred Skills:

-Experience in general insurance or financial products.

-Fluency in English, Hindi, and regional languages.

-Strong negotiation skills and a proactive attitude.

Work Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: Rotational Shifts

Big Picture (The Opportunity) : 

Do you take pride in your web development ability? Would you like to use your skills in an energetic atmosphere? Are you dedicated to the craft, write code that they are proud of and can hit the ground running , you’re in the right place.

What do we want from you ? (Our Expectations) : 

• To manage our back-end services and ensure a seamless interchange of data.
• You will be responsible for developing and coding all server-side logic and also to maintain the central database and respond to requests from front-end developers. 

What are you required to do ? (Your Responsibilities) 

• Writing back-end code and building efficient modules.
• Produce detailed specifications
• Developing back-end portals with an optimized database.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Updating and altering application features to enhance performance.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Develop and deploy new features to facilitate related procedures and tools if necessary
• Work closely with the IT team in completing projects
• Troubleshoot and fix any issues relating to PHP programs
• Create scripts to facilitate client systems to meet performance and objectives
• Test and develop software for client applications
• Create documentation for software created
• Utilize source debuggers and write or modify client software
• Produce results effectively and within the deadlines set