11+ IT management Jobs in Mumbai | IT management Job openings in Mumbai
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IT Senior Manager Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development
• Use of low code/no node application development in MS platforms would be desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills
Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.
• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes
• Analyzing the business requirements of all departments to determine their technology needs.
• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with organizational objectives.
• Liaising with other departments to determine and address their IT needs and requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved promptly
Role Summary:
As a Lead Backend Engineer at our dynamic tech company, you will play a pivotal role in shaping the backend architecture and leading a talented team of 5-6 engineers. Your expertise in a diverse tech stack and your leadership skills will be essential in driving our backend projects to success.
Key Responsibilities:
- Guide and mentor a team of 5-6 backend engineers. Ensure the team delivers high-quality code, adheres to best practices, and meets project deadlines.
- Hands-on development using TypeScript, Node.js, and Nestjs to build robust and scalable backend systems.
- Proficient in managing databases PostgreSQL and MongoDB. Implement efficient data storage and retrieval strategies.
- Expertise in Elasticsearch
- Work with Neptune and Gremlin to handle complex data structures and relationships.
- Conduct code reviews, enforce coding standards, and maintain high-quality software.
- Work closely with frontend teams, designers, and product managers to ensure seamless integration and alignment with business goals.
- Plan, track, and report on project progress. Manage resources effectively to meet deadlines.
Required Skills and Qualifications:
- Bachelor’s degree in Computer Science or related field.
- Minimum 5 years of experience in backend development.
- Strong proficiency in TypeScript, Node.js, Next.js, PostgreSQL, MongoDB, Elasticsearch, Neptune, and Gremlin.
- Proven experience leading a team of engineers.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Experience in a fast-paced, agile environment.
- Prior experience in a similar lead role.
- Contributions to open-source projects or a strong GitHub portfolio.
What We Offer:
- Competitive salary and benefits package.
- A dynamic and inclusive work environment.
- Opportunities for professional growth and development.
- A chance to work on cutting-edge technologies.
About Us:
Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. Backed up by investors from Silicon Valley, Info Edge Ventures, and BEENEXT Asia, we are headquartered in Mumbai, India.
QuickSell:
QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. For more details, check out our website: https://quicksell.co/
DoubleTick:
DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: https://doubletick.io/
Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc.
We have an urgent requirement for Network Field Engineer Candidates who are based in Mumbai only.
Please find the skills_ Network Field Engineer.
- Candidate must have worked in Field with the internet provided by any company.
- ISP ( Internet Service Provider)
- Hand On experience and Knowledge of LAN, WAN, VLAN, Wi-Fi, and router installation.
- Setting Up Network structure.
- DevOps Pre Sales Consultant
Ashnik
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
For more details, kindly visit www.ashnik.com
THE POSITION Ashnik is looking for experienced technology consultant to work in DevOps team in sales function. The primary area of focus will be Microservices, CI/CD pipeline, Docker, Kubernetes, containerization and container security. A person in this role will be responsible for leading technical discussions with customers and partners and helping them arrive at final solution
RESPONSIBILITIES
- Own pre-sales or sales engineering responsibility to design, present, deliver technical solution
- Be the point of contact for all technical queries for Sales team and partners
- Build full-fledged solution proposals with details of implementation and scope of work for customers
- Contribute in technical writings through blogs, whitepapers, solution demos
- Make presentations at events and participate in events.
- Conduct customer workshops to educate them about features in Docker Enterprise Edition
- Coordinate technical escalations with principal vendor
- Get an understanding of various other components and considerations involved in the areas mentioned above
- Be able to articulate value of technology vendor’s products that Ashnik is partnering with eg. Docker, Sysdig, Hashicorp, Ansible, Jenkins etc.
- Work with partners and sales team for responding to RFPs and tender
QUALIFICATION AND EXPERIENCE
- Engineering or equivalent degree
- Must have at least 8 years of experience in IT industry designing and delivering solutions
- Must have at least 3 years of hand-on experience of Linux and Operating system
- Must have at least 3 years of experience of working in an environment with highly virtualized or cloud based infrastructure
- Must have at least 2 years hands on experience in CI/CD pipeline, micro-services, containerization and kubernetes
- Though coding is not needed in this role, the person should have ability to understand and debug code if required
- Should be able to explain complex solution in simpler ways
· Should be ready to travel 20-40% in a month - Should be able to engage with customers to understand the fundamental/driving requirement
DESIRED SKILLS
- Past experience of working with Docker and/or Kubernetes at Scale
- Past experience of working in a DevOps team
- Prior experience in Pre-sales role
Salary: upto 20L
Location: Mumbai
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
- Communicating actively with dealers & customers to help foster a team environment
- Building strong relationship with dealers & customers
- Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Developing and implementing sales & marketing plans to drive sales and profit
- Meeting and exceeding sales targets for assigned territories
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
- Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
- Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
Desired Candidate Profile
- A Master's degree in business administration (MBA), Marketing
- Minimum 5-6 yrs of Sales experience with understanding of paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Job Function – Quality Director
Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
Experience - Minimum 2 years as Sr. Manager – Quality / Preferred director role
Level – L 5
Location - Gurgaon
Key Skills
- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
- Initiate metric improvement activities/projects
- Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
- Assures effective process and policy mechanisms are in place
- Develops and assures compliance with the Service Level Agreements between internal and external customers
- Assures confidentiality and integrity of data
- Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
- Coach Technical Support Executives on the evaluations done
- Run analysis on contact evaluations and highlight trends
- Coach agents based on evaluation trends to improve their technical capabilities
- Use trends to identify training needs and developing action plans
- Help technical support executive to understand appropriate troubleshooting approach
- Participate in calibration sessions with Quality/Operations
- Maintain current understanding of program strategies
- Support management focus on review of key drivers, metrics and operational processes that drive KPI results
- Demonstrate commitment to program internal customer satisfaction
Desired Candidate Profile:
- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
- Min 2 years as Quality Sr. Manager / or director role with domain expertise
- Min 6 - 8 years of overall experience in Quality function
- Minimum 8 - 10 Years of total Experience in handling BPO business
- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
- Should have basis knowledge on statistical knowledge
Technical Competency |
Ideal Hiring Competencies |
Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
Six Sigma BB |
BB Certified |
Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
Decision making skills |
Should be able to take control of situations and arrive at quick decision to counter issues/problems |
Behavioral Competency |
Ideal Hiring Competencies |
Result orientation |
Able to create a plan and work systematically. Predict problems and figure out ways to overcome them and indefinitely attain the results |
Influence |
Adapts rationale to influence others |
Client Focus |
Identifying and responding to current and future client needs; providing service excellence to internal and external clients |
Continuous Learning |
Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
Conflict Management |
Preventing, managing and/or resolving conflicts |
We have an urgent Job Opening for Corporate Communications Specialist @ Andheri (West)
Job Description:
- Conduct meeting - offline and online with potential & Existing clients.
- Conduct knowledge dissemination sessions, legal aid workshops, and presentations.
- Create and deliver press releases, media relations content, case studies, white papers, executive bios, corporate newsletter content, social media content, and speaking proposals.
- Create company literature and other forms of communication.
- Create marketing and promotional materials, both print and electronic.
- Work with advertisers for timely and useable ad submissions, Copy edit, proofread, and revise communications.
- Design and launch email marketing campaigns.
- Promote products and services through public relations initiatives.
- Develop marketing communications campaigns.
- Research media coverage and industry trends.
- Conduct extensive media outreach.
- Coordinate conference, trade shows, and press interviews.
- If interested please apply


