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Facilitation Jobs in Mumbai

11+ Facilitation Jobs in Mumbai | Facilitation Job openings in Mumbai

Apply to 11+ Facilitation Jobs in Mumbai on CutShort.io. Explore the latest Facilitation Job opportunities across top companies like Google, Amazon & Adobe.

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Top Management Consulting Company

Top Management Consulting Company

Agency job
Kolkata, Noida, Pune, Mumbai, Gurugram, Hyderabad, Bengaluru (Bangalore), Coimbatore, Chennai, Kochi (Cochin)
6 - 12 yrs
₹10L - ₹20L / yr
Lean Six Sigma
Facilitation
Process improvement
Innovation
Hi

We are looking for Process Improvement\Delivery Excellence for one of our premium client

  • Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios 
  • Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters  
  • Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
  • Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO 
    /PMP / Prince2
Read more
Wissen Technology

at Wissen Technology

4 recruiters
Tony Tom
Posted by Tony Tom
Bengaluru (Bangalore), Mumbai, Pune
4 - 10 yrs
Best in industry
Performance Testing
skill iconPython
Linux/Unix

Job Description:

· Proficient In Python.

· Good knowledge of Stress/Load Testing and Performance Testing.

· Knowledge in Linux.

Read more
codersbrain

at codersbrain

1 recruiter
Tanuj Uppal
Posted by Tanuj Uppal
Bengaluru (Bangalore), Mumbai, Pune, Chennai, Noida, Gurugram, Ahmedabad
8 - 15 yrs
₹10L - ₹15L / yr
skill iconJenkins
prometheus
Terraform
skill iconKubernetes
Splunk
+1 more

Devops Engineer(Permanent)


Experience: 8 to 12 yrs

Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)

Max Salary = 28 LPA (including 10% variable)

Notice Period: Immediate/ max 10days

Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain




· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.

· 10+ years’ experience in software development

· 8+ years of experience in DevOps

· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience

· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes

· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption

· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration

· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning

· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery

· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices

· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)

· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.

· Manage and maintain standards for Devops tools used by the team

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Gurugram, Chandigarh, Bengaluru (Bangalore), Pune, Mumbai
7 - 12 yrs
₹7L - ₹15L / yr
Salesforce

Responsibilities:

  • Develop customized solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies.
  • Design and implement complex business logic, data models, and workflows to support business requirements.
  • Collaborate with stakeholders to gather requirements, analyze business processes, and recommend best practices for Salesforce implementation.
  • Customize and configure Salesforce features including objects, fields, page layouts, validation rules, and process automation.
  • Integrate Salesforce with external systems using APIs, middleware tools, and custom integration solutions.
  • Perform data migration, data manipulation, and data quality management tasks as needed.
  • Conduct code reviews, troubleshoot issues, and optimize performance to ensure the stability and scalability of the Salesforce platform.
  • Stay updated with the latest Salesforce releases, features, and best practices to continuously improve the platform.


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of four years of hands-on experience in Salesforce development.
  • Proficiency in Apex programming language, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
  • Experience with Salesforce configuration including objects, fields, workflows, validation rules, and process automation.
  • Strong understanding of Salesforce data model, data management, and data integration techniques.
  • Experience with Salesforce APIs, REST/SOAP web services, and integration tools like MuleSoft.
  • Salesforce certifications such as Salesforce Certified Platform Developer (PD1) or equivalent are preferred.
  • Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team.
  • Strong communication skills with the ability to effectively collaborate with stakeholders at all levels.


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Zycus

at Zycus

10 recruiters
Amit Jha
Posted by Amit Jha
Mumbai
0 - 1 yrs
₹4.5L - ₹5L / yr
Communication Skills

Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 02nd  September, 2023 at our office in Mumbai, Seepz, Andheri East.

In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.


As a Product Technical Analyst at Zycus, you will:

  • Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
  • Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
  • Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
  •  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
  •  Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.


  • Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
  • Experience Level: 0-1 years
  • Strong written and verbal communication skills
  • Willingness to work 24*7  shifts .
  • Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
  • Ability to collaborate with various internal and external stakeholders
  • Ability to learn, execute and excel. Multitask and work with priorities

Salary Range: INR 4,50,000 to INR 5,00,000


Walk In Drive Date: 02nd September, 2023

Time: 10:000 AM to 4:00 PM

Venue:

Zycus Infotech Pvt Ltd.

Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096.

Note:

1. Candidates need to apply for the job online before the Walk-in (https://zycus.skillate.com/jobs/54683)

2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original

3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to reach SEEPZ, Gate no -3 and call our reception for a Gate Pass on this number – Contact detai: (https://zycus.skillate.com/jobs/54683)


Five Reasons Why You Should Join Zycus


1. Industry Recognized Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a  Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner.  Zycus's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.

2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises

3. Fast Growing: Growing Region at the rate of 30% Y-o-Y

4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus

5. AI Product Suite: Steer next gen cognitive product suite offering


Zycus is a pioneer in Cognitive Procurement software and has been a  trusted partner of choice for large global enterprises for two decades.  Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P  software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker  and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high  adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

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Paytm

at Paytm

41 recruiters
Pournima Shinde
Posted by Pournima Shinde
Mumbai
0 - 1 yrs
₹1L - ₹2L / yr
Telesales
Communication Skills
Mathematics
Job Description -
 
 Candidates should have minimum 6 months of experience working for an outbound call
center.
 Should possess good communication skills
 Should possess good mathematical skills
 Should be able to work in a target based environment
 Should be willing to work in rotational day shifts with rotational weekly off.
 Minimum HSC passed.
 
Language Preferred - Tamil ,Telugu Kannada Malayalam
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PivotRoots

at PivotRoots

6 recruiters
Alifiya Naik
Posted by Alifiya Naik
Mumbai
1 - 5 yrs
₹1L - ₹7L / yr
Content Writing
User Experience (UX) Design
User Research
Technical Writing

We are on the lookout for an effective UX writer to create microcopy that is intuitive to users, in keeping with the product’s brand voice, including people of different abilities, ages, gender identities, and backgrounds.

Create copy for apps, websites, and other digital products. Suggest words for menus, definitions, buttons, labels, chatbots, error messages, or instructions to guide first-time users through a product. Knowing grammar, spelling, and an in-depth understanding of tone and shades of meaning is essential. You will closely work with product design teams and collaborate with front-end and back-end developers. This role also has elements of a UX Producer. As a producer, you would support design teams, business stakeholders and clients.  Stay up-to-date with what teams are working on. Designers have to justify their work with clients. As producers, bring guidance during those crossroads, shedding light on the creative process and educating the clients in a way that’s digestible for them. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us. 

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Disruptive Electronic Accessories Brand

Disruptive Electronic Accessories Brand

Agency job
via Unnati by Astha Bharadwaj
Mumbai
2 - 3 yrs
₹4L - ₹5L / yr
Technical support
Tech Support
Customer Support
Supplier relationship management
RCA
+5 more
Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.
 
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.

The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
 
As a Customer Quality Engineer, you will ensure that the products meet quality requirements, and address customer issues in a timely manner to ensure customer satisfaction.
 
What you will do:
  • Coordinating with Supplier to discuss and resolving product quality issues raised by customers.
  • Updating customers in a timely fashion regarding the status of quality issues or any requests.
  • Participating in product quality planning and control process based on customer’s specifications and requirements.
  • Managing escalations to suppliers on product quality, Root cause, action
  • Preparing and updating all necessary quality reports as required by customers.

 

Desired Candidate Profile

What you need to have:
  • Experience in handling customer complaints
  • knowledge of DOA, FFR, RCA & Supplier escalation, Excel report
  • Communication skills, problem solving attitude
  • Client facing experience
  • Product Quality management
  • Escalation and complaint management
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iFAST Financial India

at iFAST Financial India

1 recruiter
Madhavi Ranpise
Posted by Madhavi Ranpise
Mumbai
1 - 4 yrs
₹2L - ₹2.5L / yr
Technical support
Tech Support
  • Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
  • Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
  • Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
  • Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
  • Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
  • Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
  • Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
  • Taking care of AMC/Warranty of all company infrastructure.
  • Maintaining Asset Register and keeping record of IT equipment.
  • Route problems to internal 2nd and 3rd level IT support staff.
  • Troubleshooting & configuring on Microsoft outlook & Web mail.
  • Escalating complex problem to supervisor and appropriate support specialists
  • Installation, configuration and troubleshooting Local and Network Printers
  • Taking care of all other responsibilities assigned from time to time.
  • Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
  • Installation of servers 2008, 2012.
  • Working with  Arc server Backup solution Restoring and Backup wizard.
  • Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
  • Antivirus updating, configuring, schedule scanning.
  • Onsite support
  • Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc
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N H Enterprises

at N H Enterprises

1 recruiter
Yogita Purandare
Posted by Yogita Purandare
BKC Mumbai
2 - 7 yrs
₹5L - ₹10L / yr
C programmer
Exposure to Linux/Unix Preferred
Exp. in delivering as per work assigned by technical lead
-2 to 5 years of hands-on experience in a development role on C language. -Experience in writing Functional and Technical Specs -Experience in delivering as per work assigned by Technical lead -Ability to work in teams and reach out to mentors for learning new areas. Proven attitude to learn new areas. -Ability to work independently at client sites with multiple vendor and client teams -Exposure to Linux / Unix is preferred. Good to have- -Exposure to Networking will be an added advantage.
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Seclore

at Seclore

5 recruiters
Julie Thinagaran
Posted by Julie Thinagaran
Mumbai
1 - 2 yrs
₹2L - ₹4L / yr
Customer Relationship Management (CRM)
MS-Office
Tech Support
licensing
DUTIES AND RESPONSIBILITIES: •Act as a point-of-contact for technical license issuance and dispatch, creation and dispatch of internal packages needed for technical deployments and upgrades, assigning, tracking and monitoring activities of the team to achieve SLA targets, various reporting activities etc. •Handles real-time voice-calls and chats related to tasks and licensing •Adheres to the TAT on task and licensing activities •Handles email queries and responds in a timely-manner •Achieves basic understanding of Seclore product needed for the task and licensing activities •Handles multiple cases created at the same time with varying degrees of severities and priorities •Effectively communicates procedural and technical issues to internal and external customers/stakeholders •Manages schedule of cases, determines priority and severity levels, negotiates and sets expectations with internal and external customers/stakeholders •Engages with internal teams to prioritize customer requests if needed •Engages in ongoing trainings at functional and organizational level, along with self-learning •Creates support documentation as and when needed •Works in a team with assorted expertise •Comfortable working in shifts •Multitasks and works well in a fast-paced environment QUALIFICATIONS: •Required: Bachelor’s Degree or Diploma in Computer Science •Understands basic details of operating systems and is aware of various technology terminologies •Knows MS-Office Suite in depth •Good to know: Some level of scripting used for automation EXPERIENCE: •1 to 2 years of experience in a customer support/licensing role •Managed customers from regions such as NA, EMEA or APAC •Exposed to working in shifts •Handled customers on the phone •Current job includes exposure to CRM tool •Exposure to severity-based models would be preferable •Exposure to Enterprise/Corporate customers preferable ABILITIES REQUIRED: •Strong customer-focus and passion for customers •Excellent written and verbal communication skills •Strong problem-solving attitude •Keen sense of ownership •Keen to learn and upgrade •Ready to work in a 24/7 support team •Be a team player with ability to stretch (time-wise) when required •Willing to work in high-pressure environment •Skills in planning, organizing, and adapting within a multi-tasking environment •Willing to work in night shifts if needed
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