11+ IT security Jobs in Kochi (Cochin) | IT security Job openings in Kochi (Cochin)

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

- Good understanding of NODE JS back-end development

- Strong understanding of Node.js and frameworks available for it

- Understanding of front-end technologies, such as React or Angular, HTML and CSS3
-Solid understanding of object-oriented development and design patterns.

- Good experience with AJAX, REST and JSON

- Experience with development practices such as Test-Driven Development and Continuous Integration
-Experience in Version Control Systems like GIT, Bitbucket
- Must have good problem solving and analytical skills.

- Must be a team player, having good communication skills, self-starter

- Ability to pick up new technology is needed.

Oracle Cloud HCM Technical 

Experience- 6 – 12 years 

Location- Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai 

1.Practitioner/expert level knowledge in at least 2 of the following tools: HDL, HCM Extracts, 

BIP Reports, OTBI Reports, REST Web services, Fast Formula 

2.In depth knowledge in at least two of HCM Cloud Modules: 

∙Core HR   

∙Absences   

∙Benefits   

∙Payroll   

∙Workforce Compensation 

∙OTL 

∙Taleo 

∙OLC 

∙Oracle recruit. 

1.Cloud -certification will be an advantage 

2.Very good communication skills and excellent problem-solving skills. 

3.Direct client interaction experience will be an advantage

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

Required Skills (Technical Competency):

• Solid understanding of Object-Oriented Design and Programming.
• Hands-on experience in Software development in C# [Desktop Applications].
• Strong expertise in OOPS, basic design skills.
• Experience in C#, Winforms is must,
• Knowledge in PRISM, MVVM, LinQ.
• Expertise in multi-threaded programming.
• Strong logical and analytical skills.
• Experience of software development process.
• Expertise in development, testing and debugging skills.
• Knowledge of design patterns and its usage and tools like Visio.
• Experience in UML, SOLID.
• Experience in unit testing frameworks like NUnit.
• Expertise in troubleshooting bugs and finding solutions.
• Strong abstraction, analytical and problem-solving skills.
• Working with multisite teams, Quality conscious and Process Oriented.

In today’s marketing-dependent consumer world, businesses demand innovative brand solutions and our client is engaged in providing brand solutions across businesses. They import renowned global brands & distribute the same. They have a dedicated eCommerce practice to build digital retail footprints for their brands in India. They focus on major categories under FMCG such as F&B, Personal care, etc. and also Home & Fabric Care.

Founded in 2003, our client has over 250 Pan-India Distributors and more than 300 SKUs. They deal with 25+ brands and some of the brands are Mogu Mogu, SAN REMO, Simpkins, Moccona, OMINO BIANCO, etc.

As a Assistant Manager - Business Intelligence, you will be responsible for support building and executing portfolio and respective brand execution strategy by mining, understanding, internalising, and creating action stands about inflow and outflow of information from different internal and external sources.

• Assimilating sales & inventory data streams from different ecommerce partners daily
• Planning different inventory streams for all portfolio brands vis--vis PO requirements
• Building future projection models for brands to support healthy and sufficient inventory capacities

Desired Candidate Profile

• Self direction
• Ability to think beyond operational hurdles

• Achieving Stretched Targets In A Result-Focused Environment.
• Making Powerful Sales Presentations Resulting In High Conversion Ratio.
• Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
• Maintaining Strong Client Relationship And High Level Of Customer Service.
• Preparing Pre-Sales Proposals For Prospective Clients.
• Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
• Keeping Abreast With The Organization's Products And Services.
• Maintaining Consistent Average Productivity.
• Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
• Qualifications -1 To 5 Years' Quota Carrying Sales Experience
• Experience And Working Knowledge Of CRM Systems
• Demonstrable Track Record Of Over-Achieving Quota
• Strong Written And Verbal Communication Skills

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission / provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms and data structures

Bonus Points:

• Experience / knowledge in any of the Back-End technologies