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Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

The ideal candidate will have excellent creative thinking skills and be able to create designs based on conversations with a client. The candidate should be confident communicating regularly with the client in order to assess their needs and be able to adjust a given approach based on feedback. The candidate should maintain familiarity with the interior design landscape and trends in order to provide the best ideas for clients.

Responsibilities

• Create attractive designs and layouts for various projects
• Meet with client in order to understand the client's objectives and desires
• Communicate effectively with client, vendors and team in order to address client's needs
• Prepare presentations (3D, 2D,mock-ups and renderings) for clients
• Create quotes for clients and ensure full workflow is followed
• Maintain industry knowledge in order to stay relevant

Qualifications

• Bachelor's degree 3 - 6 years of experience in interior design field Proficient in AutoCAD and Microsoft Office suite
• Strong creative and communication skills
• Demonstrated ability to execute

Location: Gurgaon, Pune, Bhopal, Jaipur, Chennai, Bangalore

Work Mode: Hybrid (2 days WFO)

Experience Required: 5+ Years

Notice Period: Immediate Joiners Preferred

Job Overview

We are looking for a skilled and experienced ReactJS Developer to join our growing engineering team at Deqode. The ideal candidate will have a solid foundation in front-end development and a passion for building scalable, user-friendly web applications.

Key Responsibilities

• Develop responsive and modern web applications using ReactJS.
• Collaborate with cross-functional teams including UI/UX, backend, and QA.
• Build reusable components and front-end libraries for future use.
• Optimize applications for maximum speed and scalability.
• Integrate RESTful APIs and manage application state using Redux or Context API.
• Write clean, maintainable, and well-documented code.
• Perform unit testing and participate in code reviews.

Required Skills

• Strong proficiency in ReactJS, JavaScript (ES6+), and TypeScript.
• Deep understanding of React lifecycle methods and hooks.
• Experience with Redux, Context API, or similar state management tools.
• Knowledge of HTML5, CSS3, SASS, and responsive design principles.
• Familiarity with build tools like Webpack, Babel, and version control (Git).
• Experience integrating third-party APIs and libraries.
• Knowledge of Agile/Scrum methodologies.

Must-Have Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in front-end development.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.

Responsibilities

• Build applications using JavaScript frameworks such as React.js, Vue.js or svelte.js

• Build reusable UI components, ensuring that UI code base is scalable and maintainable

• Ensure the technical feasibility of UI/UX designs

• Optimize application for maximum speed and scalability

• Good in writing unit test cases, and can follow test driven development approach

• Participate in user experience design and architecture initiatives

• Collaborate with other team members and stakeholders to ensure smooth delivery and elicit new

requirements

• Perform troubleshooting steps, if any, in the phase of implementation, customization, and

configuration

• Having good debugging skills and proficiency in tool to build next-generation web apps

Mandatory Skills

• Knowledge of Functional and OO JavaScript/ES6

• Built web Applications using HTML5, CSS3, and JavaScript with Frameworks like React.js(Hooks

and context API), Vue.Js and svelte.js

• Basic understanding of Typescript and type language concepts

• Clear fundamental understanding of server-side rendered apps, experience with frameworks like

Next,js or Nuxt.js is the Best

• Good understanding of lib and frameworks like Webpack (4.0), lodash, any charting lib like d3.js or

Victory

• Expertise in using JavaScript state Management libraries such as Redux or Mobx

• Prior experience in building responsive design layouts using a formal framework like Material UI.

• Familiarity with best practices (web security concepts, ensuring browser & device compatibility,

etc.)

• Experience in development and debugging tools for cross-browser issues

• Working knowledge of integrating with RESTful APIs for server-side functionality

• Ability to work well individually and in a group setting, under pressure and deadlines

Requirements

• B.Tech/ B.S. or M.Tech/ M.S. in Computer Science, IT or related field.

• 5-8 years of experience.

Desirable Skills

• Hands-on experience with using Git (handling branching and merging), any DevOps pipeline,

• Experience with Agile methodologies

Desired Candidate Profile

• Strong knowledge in MongoDB, MySQL administration having 7+ years hands-on experience
• Hands on experience with Redis
• Strong knowledge in physical database design concepts
• Strong knowledge in High Availability configuration on databases with Master-Slave and Master-Master replication
• Experience with performance optimization (server/ query tuning)
• Good Scripting knowledge in shell scripts
• Must have good knowledge of Performance tuning of MYSQL databases
• Must have good knowledge of database up-gradation
• Understanding of Backup & Recovery
• Ability to multi-task and context-switch effectively between different activities and teams
• Capability to provide 24x7 support for critical production systems
• Excellent written and verbal communication
• Ability to organize and plan work independently
• Ability to work in a rapidly changing environment    

We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

To ensure success as an iOS developer, you should have a strong working knowledge of iOS Frameworks, be proficient in Objective-C, and be able to work as part of a team. Ultimately, an outstanding iOS developer should be able to create functional, attractive applications that perfectly meet the needs of the user.

iOS Developer Responsibilities:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

iOS Developer Requirements:

• Bachelor’s degree in computer science or software engineering.
• Proven experience of 3 to 5 years as an app developer.
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Extensive experience with iOS Frameworks such as Core Data and Core Animation.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.
• Experience with MAP experiences :   tracking and navigation.
• Payment gateway integration hands on experience is must.
• Experience with Appstore publishing.
• Vehicle tracking application experiences will be an added advantage.

• Monitoring patient’s condition and assessing their needs to provide the best possible care and advice
• Observing and interpreting patient’s symptoms and communicating them to physicians
• Collaborating with physicians and nurses to devise individualized care plans for patients