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BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before. 

We are a global company which has consistently doubled in headcount and revenue YoY, with no external investment. We currently are located in 4 countries: London (our HQ), Mexico, India and the US. A total number of 250+ employees (and increasing every day) from 34 different nationalities and with over 25 languages spoken.

We promote an open-minded environment and encourage our employees to create their own success story in this high-performance environment.

Location: Bangalore
Department: DevOps

Job Summary:

We are looking for skilled and talented engineers to join our Platform team and directly contribute to Continuous Delivery, and improve the state of art in CI/CD and Observability within BlueOptima.

As a Senior DevOps Engineer, you will define and outline CI/CD related aspects and collaborate with application teams on imparting training and enforcing best practices to follow for CI/CD and also directly implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders. 

Your team: The Platform team in BlueOptima works across Product lines and is responsible for providing a scalable technology platform which is used by the Product team to build their application, improve performance of it, or even improve the SDLC by improving the application delivery pipeline, etc. 

Platform team is also responsible for driving technology adoption across the product development team. The team works on components that are common across product lines like IAM (Identity & Access Management), Auto Scaling, APM (Application Performance Monitoring) and CI/CD, etc

Responsibilities and tasks: 

• Define & Outline of CI/CD and related aspects

1. Own & Improve state of build process to reduce manual intervention
2. Own & Improve state of deployment to make it 100% automated
3. Define guidelines and standards of automated testing required for a good CI/CD pipeline, ensures alignment on an ongoing basis (includes artifacts generation, promotions, etc)

• Automating Deployment and Roll back into Production Environment.
• Collaborate with engineering teams, application developers, management and infrastructure teams to assess near- and long-term monitoring needs and provide them with Tooling to improve observability of application in production.
• Keep an eye on the emerging observability tools, trends and methodologies, and continuously enhance our existing systems and processes.
• Ability to choose the right set of tools for a given problem and apply that to all the applications which are available 
• Collaborate with the application team for following 

1. Define and enforce logging standard
2. Define metrics applications should track and provide support to application teams visualise same on Grafana (or similar tools)
3. Define alerts for application health monitoring in Production
4. Tooling like APM, E2E, etc
5. Continuously improve the state of the art on above

• Assist in scheduling and hosting regular tool training sessions to better enable tool adoption and best practices, also making sure training materials are maintained. 

Qualifications

What You Need to Succeed at BlueOptima:  

• Minimum bachelor's degree in Computer Science or equivalent
• Demonstrable years of experience with implementation, operations, maintenance of IT systems and/or administration of software functions in multi-platform and multi-system environments.
• At least 1 year of experience leading or mentoring a small team.
• Demonstrable experience having developed containerized application components, using docker or similar solutions in previous roles
• Have extensive experience with metrics and logging libraries and aggregators, data analysis and visualization tools.
• Experience in defining, creating, and supporting monitoring dashboards
• 2+ Years of Experience with CI tools and building pipelines using Jenkins.
• 2 + Years of Experience with monitoring and observability tools and methodology of products such as;  Grafana, Prometheus, ElasticSearch, Splunk, AppDynamics, Dynatrace, Nagios, Graphite ,Datadog etc.
• Ability to write and read simple scripts using Python / Shell Scripts.
• Familiarity with configuration languages such as Ansible.
• Ability to work autonomously with minimum supervision
• Demonstrate strong oral and written communication skill

Additional information

Why join our team?

Culture and Growth: 

• Global team with a creative, innovative and welcoming mindset.
• Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
• Freedom to create your own success story in a high-performance environment.
• Training programs and Personal Development Plans for each employee

Benefits: 

• 32 days of holidays - this includes public and religious holidays
• Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
• Private Medical Insurance provided by the company
• Gratuity payments
• Claim Mobile/Internet expenses and Professional Development costs
• Leave Travel Allowance
• Flexible Work from Home policy - 2 days home p/w
• International travel opportunities
• Global annual meet up (most recent meetups have been held in Cancun and India  Thailand, Oct 2022. 
• High quality equipment (Ergonomic chairs and 32’ screens)
• Pet friendly offices
• Creche Policy for working parents.
• Paternity and Maternity leave. 

Stay connected with us on https://www.linkedin.com/company/blueoptima">LinkedIn or keep an eye on our https://www.blueoptima.com/careers">career page for future opportunities!

Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Staff Software Engineer to lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day. 

Who?

As a Staff, Software Engineer (L4 - Tech Lead) in the Account Security team, you will lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day. Not only will you be responsible for tackling some of the most complex and exciting technical problems in the industry, you will also be sharing your technical expertise with other engineers and leading them through an accelerated learning process. 

You are intrigued by the intersection of the cloud, telecommunications and security spaces, how to harness the power of SMS and voice to enable millions of consumers to securely sign up and sign in every day using the services from the global brands they trust. You enjoy the challenge of owning a mission critical service and engineering it to work reliably in any circumstance.

You are also passionate about collaborating with multiple R&D and product teams, crafting together microservices and APIs that developers around the world will demonstrate to deliver new applications. You have strong communication skills, and a belief that team output is more important than individual output. 

Minimum Qualifications

• 7+ years of experience with at least two programming languages such as Java, Scala, Python, Ruby, JavaScript or Go.
• 5+ years of experience working with modern agile product development teams  of engineers, product managers and designers.
• 5+ years of Experience with SQL/NoSQL technology such as PostgreSQL, MySQL, DynamoDB understanding common use cases and performance pitfalls
• 2+ years of Experience dealing with event-driven architectures and message brokers such as RabbitMQ, KAFKA, ActiveMQ, etc and an in depth understanding of their use cases and pitfalls
• Versed in concepts such as DDD, SOLID, Cloud Native Patterns, distributed systems and architecture. Capable of understanding pitfalls and anticipating common failure modes of a microservice environment.
• Experienced in implementing prototypes and in practices and concepts such as MVP, A/B testing and feature toggles for rolling-out features to production.
• Strong communication skills: able to communicate effectively with technical and non technical partners 
• Bachelor’s degree in computer science or equivalent professional experience. 
• Passion for new technologies and proven capability in analysis and problem-solving.
• Strong troubleshooting and monitoring skills with practical experience in modern tools such as Kibana, Datadog, PagerDuty or related.
  
  

Preferred Qualification

• Experience with https://stackshare.io/twilio/verify-telephony">our stack 
• Track record as a full-stack engineer
• Experience with AWS related technologies
• Background in telecommunications domain
• Background in security domain
  
  

What?

• BE AN OWNER: Take full end-to-end ownership of your services, from designing to operations and monitoring in production.
• EMPOWER OTHERS: Provide a safe work environment that embraces failure as a way of learning and inspires our engineers to be inventive and motivated. 
• NO SHENANIGANS: You always act in an honest, direct and transparent way and uphold our values.
• WEAR THE CUSTOMER’S SHOES: Besides technical excellence, always keep in mind what is the business problem we are trying to solve for our customers and how our decisions impact them. 
• WRITE IT DOWN: Evaluate opportunities, risk and technical strategies and provide key findings to internal partners.
• RUTHLESSLY PRIORITIZE: Work in a fast paced environment. It is key for you to understand, document and define risks that drive and enhance the organization's ability to prioritize while advising the business of these priorities.
• BE BOLD: Drive architecture and building systems for multiple orders of magnitude of growth. Every big idea starts small: open up the boundaries and keep raising the bar as  solving small problems can bring big results. Never settle and keep pushing yourself and the teams forward.
• BE INCLUSIVE: Coach, mentor and inspire engineering teams by building and ensuring a safe and inclusive environment where all voices can be heard.
• DRAW THE OWL: Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
• DON’T SETTLE: Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.  

Why?

Our developers build the leading Twilio Verify service used by millions of customers around the world. Every day we push the boundaries of web-scale service delivery, operating with utmost reliability the API services that secure the online presence of the biggest brands. We are passionate about crafting simple APIs that developers will love.

By joining us you will have the opportunity to work on the next generation of Twilio multi factor authentication and identity verification services with a team of forward-thinking and supportive professionals who will care about helping you on a successful career path. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our office in Bangalore, India. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio