"Eligible is a healthcare infrastructure company. Our customers rely on us to provide high quality, high availability services to their clients. The reliability and resilience of our systems are vitally important for the success of our company, and thus Operations, Infrastructure, and Security staff are critical contributors to Eligible’s success. We are currently looking to grow our Technical Operations and Infrastructure Engineering teams. We are seeking staff that will help us continue improving and evolving our systems as we scale. Our ideal candidate will have prior experience working on SaaS offerings and with scaling cloud services.\n\nWe can promise challenging tasks shared with a team of highly-skilled engineers. We are offering a great opportunity to become part of a fast-growing, remote-friendly, mission-driven team aiming to make a measurable change in the US healthcare industry.\n\nHigh-Level Responsibilities:\n* Work with the engineering team daily to ensure the quality and reliability of the systems we deploy in production.\n* Work with the security and compliance teams to ensure infrastructure, code, and business processes maintain the highest standards of quality and security controls.\n* Increase instrumentation and automation in all aspects of day to day operations.\n* Troubleshoot and resolve any issues occurring in our production environments, ensuring uptime, and seeking constant refining of all systems as a result.\n* Design and implement new systems to improve the reliability and resilience of all product and service offerings.\n* Participate in the on-call rotation."