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at PrintStop India Pvt Ltd
About PrintStop Printstop’s mission is to transform large enterprises' procurement processes which leads to happier and more efficient workplaces. Our solutions digitally transform complex, manually intensive processes for large enterprises. We have unique solutions for
Administration, Marketing, HR, and Procurement departments. We work with 150+ large customers like Deloitte, Capgemini, HDFC Ergo, Bajaj Allianz, Yes Bank, Siemens, Xerox, and several others. We are a 15-year-old bootstrapped company, profitable and growing year on year.
If you are an energetic, highly motivated, can-do attitude individual who enjoys networking and establishing relationships, we have the perfect job for you!
About the position Our company is seeking to hire a Business Development Manager and will be primarily responsible to acquire B2B customers, convert and generate business
Role Details Enterprise Sales Manager
Department Enterprise
Reporting To The Sales Head
Direct Reports NA
Location Hyderabad, Mumbai, and NCR
Qualifications & Experience Skillsets
3+ years of experience in B2B Selling largely to HR and Marketing heads of large companies. Being in Tech Sales will be a huge advantage
Technical Skills
Product knowledge
Website Portal Features knowledge
Soft skills
- Excellent Sales Skills (Opening & closing, Empathy, listening, prospecting, solutioning as
per client needs) - Great Negotiation and persistence skills
- Meticulous with Data Handling and reporting
- Is tech-savvy and an e-commerce user personal level
How will I be Successful (Critical Success Parameters)
How will I be Empowered
Do the right solutions and sell to a prospect Thorough product knowledge. Regular Product
training & coaching - Features, new enhancements, etc
Be persistent and convert the prospect in a shorter sales conversion cycle Training on Linkedin and similar tools, Leads from the Marketing team and references from existing customers
Follow processes and be diligent in reporting on Training on using the Company CRM time What will I Do (Major Functions) What Will I be accountable for (KPI) Resourceful in building contacts in the market using innate creativity
Updated and Accurate CRM
* Growth mindset to constantly look out for opportunities
# New client acquisition (Minimum 10 lakhs business annually) Revenue Achieved vs Target
* Use natural abilities to overcome challenges in sales situations Client Handover Documentation
* High level of enthusiasm for prospecting Reporting * Having gravitas to meet senior stakeholders in the organization
* Being self-dependent to figure out ways to mitigate regular challenges * Excellent written and oral communication skills - Command in English is a must to meet senior stakeholders
* Self-motivated to grow in a sales career and as an effective professional
Business Development Manager Responsibilities:
- Familiarising yourself with all products and services offered by our company
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department
- Attending networking activities to research and connect with prospective clients
- Maintaining meaningful relationships with existing clients to ensure that they are retained
- Suggesting upgrades or added products and services that may be of interest to clients
- Crafting business proposals and contracts to draw in more revenue from clients
- Negotiating with clients to secure the most attractive prices
- Equipping staff with the technical and social skills needed to enhance sales
- Reviewing clients' feedback and implementing necessary changes
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant
Business Development Manager Requirements:
- Degree in marketing, business administration, or similar.
- 2+ years of experience
- Intuitive and insightful, particularly regarding human behaviour
- Ability to generate revenue by identifying pain points and suggesting suitable products or services
- Professional yet affable disposition
- Neat, well-groomed appearance
- Great networking skills
- Excellent written and verbal communication
- Resourceful, with outstanding research skills
- Emboldened by challenges
Notes:
- The role is for international market
- Prior experience in Digital Marketing would be a bonus
- The company has US based operations
Location : Noida .
Hope you Reply as soon.
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus
- Ensure that all activities are carried out in a timely and cost-effective manner.
- Application management procedures, systems, and best practices.
- Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
- Assist the organization's processes in remaining lawful.
- Develop strategic and operational goals.
- Examine financial information and apply it to boost profits.
- Budgets and predictions must be managed.
- Perform quality checks and keep track of production KPIs.
- Train and oversee employees
- Look for methods to improve customer service quality.
Experience : 4yrs to 6 yrs
Night shift ( US Time Zone)
Location : Gurgaon ( Currently WFH )
Skill: - Technical Recruiter recruiting for US IT Staffing
Knowledge on Well versed with various visas (H1, OPT, EAD, etc.) and tax terms (W2, C2C, 1099)
Usage of all portals like Portals -Dice, Monster & CareerBuilder, Internet sourcing, networking, employee referrals, cold calls, and direct mailing & resume
Negotiating & finalizing salary/ rate/ hour aspects (W2 & Corp-Corp) with US Citizens, GC, EAD, H1B. etc.
Desired Candidate Profile:
Proven success in a very fast-paced team environment
Agility to fully leverage all processes and technology tools to more productively deliver results Ability to maintain and nurture the relationship with old and new clientele.
Proven ability to drive the sales process from planning to execution
Excellent mentoring, coaching and people management skills