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We maintain a corporate culture and are committed to excellence in our endeavours. We think as innovators, act as solution providers, collaborate as partners, work as outperformers. We believe in teamwork, employee engagement & employee empowerment. At Manorama the best practices are rewarded in business, from strategy to team leadership, influence, innovation, product management, and client services. We train our team to revamp their skills and competency for better administration and operations.
We are an equal opportunity employer, supporting diversity, equality & dignity. We have best of talents and skilled team working for our Organisation. We have multiple openings for various roles in our organisation. We welcome go getters with passion for creativity, talent to explore, zeal for excellence and most importantly a passion for IT.
Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)Job Purpose
We work in the latest technology, and our foundations are data structures, algorithms, solid logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and ensuring their code is the most efficient.
You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.
You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.
Key Areas of Responsibility
Core development. Ready to participate in the designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.
Desired Candidate Profile
Essential Skills
- Reliable, Accountable, and Trustworthy
- Ability to understand software requirements based on a wireframe/program specification
- Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
- Effective communication skills to ensure smooth coordination of tasks with the Team Leader.
- Knowledge of MongoDB, MySQL, and PL/SQL is a plus
- Familiarity with ML, TensorFlow, and Keras is a plus
- Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is a plus.
- Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable.
- Must Solve The Following
To consider you for the current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you cannot solve this, please do not apply.
Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, please verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.
React.js
Vue.jsAngularJS (1.x)Angular (2+)Javascript● Deep knowledge and hands-on experience of Java & UI stack.
● Proficient experience of web technologies, frameworks and tools like HTML, CSS, JavaScript, React, NodeJS, XML, jQuery, Spring, etc.
● Should be well versed with State Management, Redux, Reducers, Java Script, CSS in ReactJS/UI
● Practical experience of test-driven development and constant refactoring in continuous integration environment.
● Experience in Oracle PL/SQL programming is required, knowledge of SQL and relational databases
● Experience working in an agile team, practicing Scrum, Kanban, or XP
● Experience of performing Functional Analysis is highly desirable.
● Excellent communication and teamwork skills.
People skills:
● End to end ownership in driving team towards delivery.
● Performance and productivity orientation to promote high-quality results.
● Profound analytical skills and problem-solving abilities.
● Good communication and excellent interpersonal skills.
● Pro-active and flexible working approach.
● Ability to think outside the box to resolve problems.
● Efficient and well organized, detail oriented.
Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and
emails
Routing qualified opportunities to the appropriate sales executives for further development and
closure
Handling orders by phone, email, or mail and checking the orders have the correct prices,
discounts, and product numbers.
Understand customer needs and requirements
Co-ordinate with sales team to book sales order with the help of Team.
Co-ordination with Account & Collection Department
for Payment and Customer Creation Issue.
Co-ordination with warehouses of the company for the internal matters.
Prepare purchase order as well as sales order.
Prepare working sheet and send it to logistic department for Order.
Check availability of the material in All over India (Stock Availability Report).
Provide Stock status to customer and salesperson against the particular Order either material
Co-ordination with Customers for solving customer issue against the Purchase Order
Backend support to the Sales Managers
Requirements :
Proven inside sales experience.
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Qualification :
Any Graduate with minimum 2-4 years’ experience IT Sales field
Python
Amazon Web Services (AWS)Skills:
- Expertise in Python 3 on AWS serverless
- Experience in AWS serverless stack Appsync, Lambda, Cognito, API Gateway, DynamoDB, Elasticsearch, SQS, S3, Code commit & Code Deploy.
- Proficient in modern microservice-based architectures and methodologies.
- Experience in a database technology, preferably No-SQL such as AWS DynamoDB.
- Build human-centric UX with us using technologies like React, TypeScript, GraphQL, and CSS-in-JS.
- Experience building data processing pipelines (SQS, Kinesis, DynamoDB, AWS Lambda, or similar)
- Deep technical hands-on experience developing in REST/JSON or SOAP/XML, combined with strong knowledge of concepts such as CORs (Cross Origins Resources), headers, security, JSON and http concept.
- Experience with Github and advanced Github features (good to have).
- Must have worked as a part of Agile Teams and DevOps practices such as continuous Integration tools (e.g. Jenkins), code repository, creating CI/CD pipelines is required.
DjangoPython1) Looking for a Senior Python Developer who will be responsible to understand, decode and maintain a pre-coded web application (Platform).
2) Primary focus will be on resolving real-time bugs on the live platform, testing, maintaining it fully functional, and making it live.
3) Work with the team to define, design, and deliver new features.
4) Integration of user-facing elements developed by front-end developers with server-side logic.
5) Implementation of security and data protection.
6) Develop tools and applications by producing clean, efficient, reusable and testable code.
7) Should be able to participate in the requirements gathering and come up with efficient solutions.
8) Ensure platform is up-to-date with the latest technologies.
9) Should be a problem solver to contribute toward the success of the start-up.
10) Develop/Improve the core infrastructure and optimize the platform for high scalability.
11) Should be familiar with startup culture and be comfortable working with early-stage start-up.
Skills and Requirements: -
1) Expert in Python with complete knowledge of Python’s web framework ‘Django’ and related frameworks.
2) Good understanding of AWS and Azure platforms and able to make the platform optimize on the hosting, maintaining workload balancing on server.
3) Stronghold on Nginx, Redis and Celery.
4) A good experience in WebSocket to maintain In-Platform Chats.
5) Basic understanding of front-end technologies like Bootstrap, JavaScript,
JQuery, HTML5, CSS and AJAX while experience in Angular, Node JS, and React will be an added advantage.
6) Good hands-on experience in Creating REST APIs and API Integration with best coding practices.
7) Good knowledge of Relational and Non-Relational Databases.
8) Understanding of online payment gateways and integration knowledge.
9) Good understanding on Web Servers.
10) Experience working in an Agile development environment.
11) Data structure analysis and algorithm design, Solving complex performance problems and challenges.
12) Proficient understanding of code versioning tools like GIT and SVN.
13) Able to work with complex SQL queries and stored procedures.
14) Strong unit testing, integration testing and debugging skills.
- Generate new revenue, identify and close new opportunities, aggressively prospect for new accounts and follow up leads.
- Identify potential clients in the target market and complete appropriate research on the prospective client’s business and equipment needs
- Generate lead by cold/Hot calls, Emails, social media and client visits
- Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
- Constantly gather and report insights on competitive activity, market shift, opportunities and threats.
- Create new Revenue generation ideas and techniques.
- Build strategy to explore new areas to expand Background Check and verification services
- Should be responsible for complete sales cycle from initiation to closure.
iOS App Development
Objective C
Swift
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