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Job Title: Technical Writer

Location: Remote (Bengaluru- India)

About Our Client:

We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role

We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you’ll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.

Responsibilities:

• Strong technical background, with understanding or hands-on experience in software development and web technologies
• Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.
• Stay up-to-date with the latest industry trends and tools in technical writing and documentation
• Create comprehensive documentation, including user guides, API references, integration guides, and in-platform instructions.
• Independently research and understand the functionality and intricacies of our products and services.
• Translate technical information into accessible content for both technical and non-technical users.
• Continuously review and update existing documentation to reflect changes in our digital products.
• Optimize documentation for maximum clarity, usability, and consistency.
• Conduct research and gather information from subject matter experts to ensure accuracy.
• Work closely with the technical writing team to enhance end-user and developer documentation.
• Provide estimates for development efforts based on your understanding of business requirements and technical environments.

Qualifications:

• Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).
• Proficiency in writing for both technical and non-technical audiences.
• Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).
• Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).
• Knowledge of analytics platforms (e.g., Google Analytics, Matomo).

Preferred:

• Previous experience as a Developer.
• Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .

Why This Opportunity Matters

You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript/Angular

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and angular expertise

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

Position: Business Development Executive

Experience: 0 - 2 Years

Language: English, Hindi (Required)

Work Location: HRBR Layout, Bangalore, Karnataka

Job Summary:

We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Interaction:

• Make outbound calls to potential and existing customers to explain products or services.
• Respond to incoming inquiries and resolve customer queries effectively and efficiently.

2. Lead Generation:

• Identify and qualify leads through active communication and engagement.
• Maintain and update a comprehensive database of customer information for follow-up and future interactions.

3. Sales Support:

• Promote company offerings to increase product or service adoption.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.

4. Customer Relationship Management:

• Build and maintain strong, positive relationships with customers through regular communication.
• Address customer concerns promptly and escalate issues to the relevant department when necessary.

Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Ability to work independently and achieve targets in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Basic knowledge of CRM tools and database management is an advantage.
• Good organizational and time management skills.
• 
  

Education & Experience:

• Bachelor’s degree in any discipline.
• 0-2 years of experience in a telesales or customer service role.
• Previous experience in handling customer calls or working in a sales environment is a plus.

·        Interpreting lessons in Sign language and supporting in conducting Sign Language workshops for Corporates.

·        Conduct training program as per the curriculum of Y4J.

·        Coordinate with Y4J partner companies for On Job Training (OJT) and placement of trained candidate.

·        Maintaining Physical and online MIS system.

·        Accompanying SHI Candidates for placements.

·        Supporting in mobilizing candidates for Training Center

·        Periodical Assessment of the Candidates and Reporting.

·        Supporting in organizing Online/Offline Workshops, Job fairs.

·        Supporting in organizing Corporate Workshops in Sign Language

·        Any other tasks that may be assigned from time to time.

https://www.getzuma.com/">https://www.getzuma.com/

Location – Bengaluru

GETZUMA

Senior Backend Engineer

Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Zuma is one of the fastest-growing startups in San Francisco, and is well-funded and backed by world-class investors such as Y-Combinator, Joe Montana’s fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC’s ex-COO Qasar Younis, among others.

Headquartered in San Francisco, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way. We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!

We're looking for a senior backend engineer with experience building highly scalable systems to join our growing engineering team at Zuma. In this role, you will work closely with members of the engineering and product teams to deliver against our ambitious product roadmap as well as have a direct impact on the products and features you'll be building. We're a small but nimble team and are looking for candidates who thrive in an autonomous environment, with experience shipping products quickly and iteratively.

Job  Description

Skills

• o 5+ years of professional software development experience
• o 4+ years working with Node.js ecosystem
• o 4+ years experience building with AWS tech stack (RDS, EC2, Lambda)
• o Experience in developing complex web applications
• o Proficient in Javascript ES6 and above
• o Should be hands-on knowledge in working on VCS like Git
• o Should have sound knowledge in algorithms and problem-solving techniques
• o Should have knowledge about web application development and related technologies
•  

Role and responsibility

• o Organize full lifecycle software development
• o Lead the backend engineering team and make critical platform architecture decisions
• o Write well designed, testable, efficient code
• o Work alongside and effectively coordinate with other engineers on the team
• o Come up with procedures and frameworks to avoid technical debt
• o Create efficient architectural and database design
• o Evaluate and deploy software tools, processes and metrics
• o Help other engineers excel in their job and in their careers
• o Create amazing products that scale
•  
•  

Good to Have

• o Experience utilizing telecommunication services such as Twilio
• o Experience working with Keras/Tensorflow
•  
•  

Roles and Responsibilities

To build cross-platform mobile apps for Android, IOS, and Web. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.

Desired Candidate Profile

- Deep experience contributing to and managing high-scale production mobile apps. You must have previous experience in Flutter development.

Responsibilities and Duties :

• 2-5 years working as a full-time professional developer (Mobile) and 2 Years in a flutter is must
• Experience building a complex mobile applications, flutter would be advantage
• Good to have if it's on the Play Store/App Store or any other demo
• Willing to work with cross-platform frameworks
• Willing to learn and work on different mobile platforms frameworks when needed.
• Familiar with REST Api's, websockets in mobile integration.
• Working with a version control system (i.e., Git)
• Good communication skills.

• Strong problem-solving skills.
• Team worker.
• Very comfortable learning new technologies, tools, and platforms.
• Highly motivated.
• Initiative and passionate.
• Strong problem-solving skills.

• Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
• IPAAS/ETL experience is a huge plus. 
• An understanding of basic scripting. PHP is a plus
• Data modelling/data architecture/data warehousing experience
• Familiarity with CRM platforms
• Self-motivated, proactive team player Strong communication and interpersonal skills
• Bachelor’s Degree or higher in a related technical field

• Engage with Customer and Partner technical staff and developers to identify requirements
• Design their technical architecture and data model
• Assist & implement integrations, on-boarding, and deployment
• Verify the integrated solution with configuration audits and provide long-term support
• Onboard new customers for faster time-to-value
• Gather customer requirements, systems, data model, and custom metrics
• Recommend best-practice approaches
• Assist in other testing / QA activities in support of getting customers live
• Respond to Customer Support Service Requests and Escalations
• Maintain high customer satisfaction
• Partner with cross-functional teams
• Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
• Assist the Sales teams in setting up prospective customers for success in on-boarding
• Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
• Exhibit diplomacy, tact, and poise when working through customer issues and escalations

An Overview
Marmeto is an IT solution company, more than solving the unseen issues; we work on getting tech solutions that help business see the unseen. Currently providing service and in house products of our own. Touch based 650+ clients across the globe. With such dedication, we have been delivering services with a personal touch.

Characteristics of success at Marmeto. Is this you?

Are you an experienced, customer-obsessed, strategic, detail-oriented, and highly creative Product Specialist? Are you looking to participate in the creation of new products and features, from the idea stage to launch? Are you a team player and have great EQ? Great. Then we're looking for you too. 

Can you say “Yes, I have!” to the below?

• Degree in Computer Science, Engineering or relevant field
• Overall 3+ years of experience with minimum 2 years in Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
• An attitude to get things done and willingness to work in a high-paced environment is mandatory
• Previously managed high traffic E-Commerce sites
• Passionate about technology & web products
• Outstanding communication, presentation and leadership skills
• Prior experience working with SaaS products is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills