11+ ITIL management Jobs in Pune | ITIL management Job openings in Pune

Experience & Background

• B-Tech/BCA/MCA
• 2-4 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.

Staff Software Engineer — AI-native, high agency

ZoomRx Technology Team · Chennai / Pune / Gurugram (hybrid)

The bet

The last 12 months redefined what “senior engineer” means. We’re hiring the people who already operate the new way.

If you’ve spent this year rewiring how you ship — turning ambiguous PRDs into shipped features with Claude Code and Codex in the loop, replacing rote work with agents, treating AI as leverage instead of assistance — read on.

About ZoomRx

We work on hard problems at the intersection of data, healthcare, and technology, for the world’s largest biopharma companies. Our products — Ferma.AI, PERxCEPT, HCP-Pt Conversations — shape how they understand markets and make decisions. We’re flat; engineers own outcomes, not tickets.

Apply Here:-Hey! I came across an amazing job opportunity at ZoomRx that I think could be a perfect match for you. Check out the details and apply here: Staff Software Engineer

The role

You’ll own engineering work end-to-end across our products and platform — from ambiguous problem to shipped feature.

•    Translate fuzzy product and engineering asks into shipped systems; you don’t wait for a manager to break the work down for you.

•    Build with Claude Code, Codex, and the broader agentic stack as your default workflow — not novelty.

•    Design and ship backend systems, APIs, and data platforms that hold up at scale.

•    Partner directly with product owners and stakeholders. Product instinct matters as much as code.

How we engineer

We write evals, not just tests. We engineer the harness: model routing, context and prompt design, tokenomics — first-class craft, not afterthoughts. We author skills and MCP plugins to specialize our toolchain — we don’t just consume it. Open-weights models get explored when they unlock cost, sovereignty, or capability that frontier APIs can’t. We treat the engineering loop itself as something to instrument and improve, week over week.

How we operate

Closer to a Forward-Deployed Engineer than a heads-down coder. Twice-daily written updates are the default, not an ask. Decisions, trade-offs, and approaches live where everyone can see them — silence stays comfortable because the writing is already flowing. We respond fast on chat and email and treat documents as how we think and align.

What we look for

•    4–10 years building real software. Stack is secondary; strong fundamentals and learning agility are not.

•    You’ve already rewired how you work in the last 6–12 months around AI tooling. You can tell us specifically what changed, and why.

•    High agency. You spot the problem, frame it, and ship the fix without waiting to be asked.

•    Communicates in writing by default. Surfaces progress, decisions, and blockers fast — not weekly, not when asked.

•    No cognitive surrender. You think with AI, not through it — you spot slop, push back on the model, and ship higher-quality work because of the loop, not despite it.

•    Sharp judgment on trade-offs, prioritization, and when to push back.

•    Comfort with ambiguity and a bias to action.

Python, FastAPI, LangGraph, and Postgres are common in our stack — but we’d rather hire a generalist who thinks AI-native than a specialist who doesn’t.

Why now

We’re not retrofitting AI onto how we used to work. We’re rebuilding the tech function around it — operating model, tooling, hiring bar. Engineers joining now shape what that looks like.

If “what changed in the last six months of how you work” is a question you have a real answer to, we’d love to talk.

What’s in our stack today

Tooling our engineers run on every day: Claude Code, Codex, MCP servers, and the broader agentic toolchain.

Product stack: Python, FastAPI, LangGraph, Temporal, Anthropic Claude, OpenAI, Google Gemini (Vertex AI), Milvus, PostgreSQL, Redis, Kubernetes (GKE) on GCP, LangFuse, SigNoz, Sentry.

We don’t expect everyone to have touched all of these — most of our engineers picked up half on the job.

Position-Tech Lead

Experience: 8-10

Job Location: Pune 

We are seeking a highly skilled Tech Lead with strong expertise in Java, microservices architecture, and cloud-native application development. The ideal candidate will bring hands-on leadership experience in designing scalable solutions, guiding development teams, and collaborating with DevOps engineers on OpenShift (OCP) platforms. This role requires a blend of technical leadership, solution design, and delivery ownership.

Key Responsibilities

Lead the design and development of Java / Spring Boot based microservices in a cloud-native environment.

Provide technical leadership to a team of developers, ensuring adherence to coding, security, and architectural best practices.

Collaborate with architects and DevOps engineers to deploy and manage microservices on Red Hat OpenShift (OCP).

Oversee end-to-end delivery including requirement analysis, design, development, code review, testing, and deployment.

Define and implement API specifications, integration patterns, and microservices orchestration.

Work closely with DevOps teams to integrate CI/CD pipelines, containerized deployments, Helm, and GitOps workflows.

Ensure application performance, scalability, and reliability with proactive observability practices (Grafana, Prometheus, etc.).

Required Skills & Qualifications

8-10 years of proven experience in Java application development with at least 4+ years in microservices architecture.

Strong expertise in Spring Boot, REST APIs, JPA/Hibernate, and messaging frameworks (Kafka, RabbitMQ, etc.).

Hands-on experience with containerization (Docker) and orchestration (OpenShift/Kubernetes).

Familiarity with OCP DevOps practices including CI/CD (ArgoCD, Tekton, Jenkins), Helm, and YAML deployments.

Good understanding of observability stacks (Grafana, Prometheus, Loki, Alertmanager) and logging practices.

Solid knowledge of cloud-native design principles, scalability, and fault tolerance.

Exposure to security best practices (OAuth, RBAC, secrets management via Vault or similar). 

Job Summary:

We are looking for a motivated and customer-focused Sales Associate. The Sales Associate will be responsible for assisting customers, driving sales, maintaining product knowledge, and ensuring a positive shopping experience.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products or services.
• Achieve and exceed individual and team sales targets.
• Maintain in-depth knowledge of products, promotions, and company policies.
• Ensure store shelves are fully stocked, organized, and visually appealing.
• Handle customer inquiries, complaints, and returns with professionalism.
• Process transactions accurately using POS systems.
• Build and maintain strong customer relationships to encourage repeat business.
• Support the team in merchandising, inventory checks, and store cleanliness.
• Stay updated on industry trends and competitor activities.

Requirements:

• Proven experience as a Sales Associate, Retail Assistant, or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to work in a fast-paced environment.
• Basic knowledge of POS systems and MS Office is a plus.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Flexibility to work evenings, weekends, and holidays as required.

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

●Lead requirement/task and guide junior software engineers in the development process.

● Design, develop and maintain user interfaces for web and mobile applications.

● Strong understanding of UI design principles and best practices.

● Collaborate with cross-functional teams to analyse requirements, design solutions, and implement new features.

● Develop and implement unit tests and integration tests to ensure software quality.

● Troubleshoot and debug applications.

● Participate in code reviews and provide constructive feedback to peers.

● Mentor junior software engineers and help them grow their technical skills.

Required Skills:

● B.E/B.Tech/master’s in computer science (or equivalent).

● 4 - 7 years of experience

● Skilled with one of Front end Technologies: Angular 10+/Flutter/React/Vue.

● Experience with HTML, CSS, JavaScript, and TypeScript or Dart.

● Experience with state management libraries.

● Experience with UI testing frameworks such as Cypress.

● Experience with responsive design and developing mobile-first user interfaces.

● Knowledge of UI accessibility guidelines and experience implementing accessibility features.

● Excellent problem-solving, critical thinking, and communication skills.

● General understanding of Agile software development methodologies.

● Understanding of development and operational support best practices.

Total Experience: 3 to 15 Years

Notice period: Immediate to 30 Days.

Responsibilities:

Implementation of Manufacturing, Costing, Planning Central, Demand Management, Sales and Operation Planning in Oracle ERP.

Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and postproduction support for above applications.

Perform configuration/Application setups.

capturing solution design, configuration, documentation, and post-production support.

Responsible for roll out of all Oracle modules for new State operations.

Training the new users and preparation of user manuals

JOB SUMMARY:

The Senior Software Engineer designs, develops, troubleshoots, and debugs software applications for our core product. This includes developing software components including Frameworks, APIs, Websites, Utilities, Databases, and Internet-related tools. Demonstrate technical leadership, mentor junior team members, contribute in effort estimation and identify hardware needs.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s Degree in Computer Science or equivalent
• 4+ years working with React Js, exposure to Ember JS will be an advantage
• 5-12 years of industry experience in programming web applications, mobile and/or large-scale enterprise products.
• Proficient in JavaScript, CSS
• Strong experience in one of the following JavaScript frameworks: Ember, React, Angular
• Experience in XML, HTML, IIS
• Familiar with Agile methodologies
• Sense of ownership
• Passion for troubleshooting and problem solving
• Detailed oriented, professional, and possesses a positive work attitude
• Communicate professionally both verbally and in writing
• Extensive experience creating high-quality software in a team environment
• Experience leading projects from start to finish
• Experience with test-driven development (TDD) and/or writing and maintaining high-level test coverage, including both unit and integration tests