11+ ITIL management Jobs in Pune | ITIL management Job openings in Pune

Experience & Background

• B-Tech/BCA/MCA
• 2-4 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.

Key Responsibilities

• Develop and maintain the enterprise architecture framework for Service Management, ITSM, and Assurance domains.
• Lead a team of Senior Architects to define and implement solutions aligned with the Target Architecture.
• Provide technical leadership and guidance across projects and architectural initiatives.
• Ensure valuestream architectures comply with Enterprise Architecture standards, including coordination with CoEs and other architecture areas.
• Support organization-wide initiatives such as Portfolio IT prioritization and vertical alignment from an architecture perspective.
• Collaborate with CoE leads to define E2E strategy views, target architectures, and roadmaps.
• Report directly to the Chief B2B Architect.

Required Skills and Experience

• Proven experience as an Enterprise Architect in the telecommunications industry.
• Deep knowledge of service management and ITSM frameworks (e.g., ITIL), including customer segments and contract types.
• Expertise in B2B assurance domain, including reactive and proactive incident management, OLA tracking, and inventory management.
• Experience with complex B2B large enterprise products and contract onboarding processes.
• Hands-on experience with BSS/OSS architecture transformation and delivery.
• Familiarity with Telecommunication business models, processes, and industry standards (e.g., TM Forum).
• Strong communication skills, capable of engaging from C-level executives to implementation teams.
• Expertise in ServiceNow architecture design is strongly preferred.
• Knowledge of software modeling tools and documentation (e.g., UML, PlantUML, MKDocs, LeanIX).
• Experience working within Agile (SAFe) environments using tools like Jira.
• Basic understanding of cloudification, virtualization, and containerization technologies.
• Software development and application development background is a plus.
• Fluent in English; German language skills are a bonus but not mandatory.

We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first-class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile/desktop web app & handle its integration with the back-end. 

• Develop user interfaces for modern rich internet applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for React projects
• Develop application code and unit tests in the React. 
• Ensuring high performance

• BSc/BE/BTech in Computer Science, Engineering or a related field
• 1+ years Experience with React. Good to have working knowledge of React Native, Angular, VueJS
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands on and implements complex React modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

What we are scouting for

• BS/MS in computer science or equivalent work experience in IT
• 2+ years’ experience designing and developing applications using Java EE platforms
• A strong hands-on programming knowledge in Core Java including Java 8. To solve the problem given in optimized way.
• Strong knowledge on the Data structure and algorithm.
• Experience developing and designing API integrations using SOAP/RESTful
• Should be able to understand the time complexity of the existing algorithm. Able to compare different algorithms available.
• Expert understanding of the object-oriented design and programming concepts
• Know the fundamentals of Object-Oriented Programming using Java;
• Used SQL & NoSQL solutions
• Experience in GIT/SVN, build tools such as Ant/Maven/Gradle
• Experience in JUnit, Sonarqube, Mockito, Jacoco, Maven & Jenkins

Technical Competency – Nice to have

• Experience in Dependency Injection, Annotation, Validations, Auto Wiring
• Good knowledge in internal working on Memory Management, Transaction management
• Knowledge on DevOps pipeline tools like Jenkins, tools for Code quality scan, tools for security scan
• Spring boot
• Spring MVC
• Any Java Certification

Behavioural Competency

• Strong interpersonal communication skills
• Ability to lead self and team toward common goals
• Excellent oral and written communication, presentation, and analytical skills
• Excellence in technical communication with peers and non-technical cohorts

What you will be doing

• As a self-motivated and enthusiastic member of our team, you will work with extremely talented peers in a fun environment building performance efficient payment authorization services that are highly scalable, configurable and available
• You’ll work in an Agile environment with a focus on problem solving and engineering excellence.
• Worked independently and as a member of a team, determined to make active contributions to the assigned Team
• Flexible and adaptable approach to the roles assigned to you
• Ability to coordinate and prioritize tasks, and work in a fast paced and challenging environment
• Deliver on time under dynamics with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards
• Make a large impact on the design, architecture, and implementation of cutting edge products
• Work with other team members to investigate design approaches, prototype new technology

and evaluate technical feasibility

• Work in an Agile/Scrum environment to deliver high quality software
• Establish architectural principles, select design patterns and then mentor team members on their appropriate application

What we're looking for:

We are looking for an experienced technical project manager who is expected to work with various stakeholders to provide status updates as needed, mitigate project risks, anticipate bottlenecks, quantify the impact of making tradeoffs, and balance business needs against technical constraints.

Position overview:

As part of the Searce Cloud and Software engineering Technical Project Management team, you will work closely with the Engineering teams, Cloud Architects and Delivery Managers, and a broad range of cross-functional teams to develop and manage the execution of best practices.  We will rely on your knowledge, expertise, and previous experience as a Technical Project Manager so that you can take an active role in working with the Cloud Engineering team through various stages of the project lifecycle, alignment of processes between Architecture, Service delivery management, definition and execution of new projects related to Cloud service delivery, cost management, compliance to name a few. 

Role Responsibilities: 

• Develop, maintain and scale effective Technical Project Management capability within Software / Cloud Engineering ensuring Searce meets and exceeds Availability, Performance, Security, Compliance and Cost goals in cloud service delivery  
• End to end management of cloud and data projects from enterprise customers across the globe
• Work with all key cross-functional teams including Sales, Cloud Engineering, Software engineering and business teams to convey the technical vision for Searce digital growth and contribute to the alignment of programs, projects, and processes within Searce
• Assist software engineering and solutions engineering  teams in project design and execution plans that meet or exceed defined customer requirements; assesses technology and execution risks and collaborates with stakeholders on decisions/strategy to achieve business goals
• Work with key stakeholders & management on process issues to address deficiencies impacting organization effectiveness
• Work with the project, program stakeholders to fully scope requirements
• Manage dependencies across multiple teams and initiatives
• Report progress and associated metrics
• Drive risks to mitigation

Basic Qualifications:

• Bachelor’s degree or equivalent in computer science or related field is preferred, with a minimum of 3+ years of directly related work experience in both small and large companies with 2+ years of technical project management
• Great track record of technical project management and experience in technical specialties, methodologies, and processes
• Proven leadership in identifying and influencing the business to employ specific technologies and best‐in‐class processes; experience in Agile methodologies required
• Have a technical understanding of the challenges and issues of complex, large‐scale cloud and data migration projects
• Experience with and proven success evaluating business requirements, identifying trends, and working to build processes/best practices around project delivery
• Working knowledge of Cloud – AWS and GCP and Node, React, Python, Django. 
• ITIL V3 Foundation and PMP Certification (Not Mandatory)

• Answer Inbound/Outbound Calls Professionally, Explain Products And Services To Customers
• Identify Customer's Needs And Wants And Convince Them To Buy The Product/Service
• Gain Comprehensive Product Knowledge To Enhance Performance
• International Voice Process/International BPO
• U.K. Shift Timings - 01:30 PM - 11:30 PM
• Fluent Communication Skills Mandatory
• Location - N.I.B.M. Kondhwa, Pune M.H.

• Well versed with Programming Languages C, C++
  
• At least 2 years of experience working in projects in CAD/CAM or 3D graphics APIs like OpenGL, OpenGL-ES, or WebGL, etc.
  
• Good hold on Geometry
• Able to work independently as needed .
• Able to participate and drive in customer scoping sessions, able to do designs and design reviews, code reviews etc.
• Good communication and client facing skills
• Quick learner 
• Self-driven person
• We are looking for someone who can join soon