11+ ITIL management Jobs in Pune | ITIL management Job openings in Pune

Experience & Background

• B-Tech/BCA/MCA
• 2-4 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.

ROLES AND RESPONSIBILITIES:

Video-led Content Strategy:

• Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
• Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)

Production:

• Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
• Creating the monthly production pipeline, review and edit every piece of video content that is produced
• Explore AI-based and production automation tools to help create communication stimuli at scale
• Manage our agency and partner ecosystem to support high-scale video production
• Manage the monthly production flow and maintain data sheets to enable ease of tracking
• Increase CTR, Views and other critical metrics for all video production

Project Management:

• Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
• Plan and manage video production schedules, ensuring timely delivery of projects within budget
• Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
• Ensure all video content is optimized for each platform, following best practices for SEO and audience engagement
• Coordinate with the content team to integrate video content on the platforms
• Maintain an archive of video assets and ensure proper documentation and tagging

Capabilities:

• Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
• Work with technology teams to explore Gen AI tools to deliver output at scale and speed
• Identifying opportunities for new formats and keeping up with trends in the video content space

Customer obsession and governance:

• Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
• Zero tolerance for content and communication errors
• Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
• Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
• Create checks and balances in the system so that all customer-facing content is first time right, every time

Performance tracking:

• Tracking and analyzing production, go-live status and engagement metrics using tools like Google Analytics, etc.
• Gauge efficacy of video content produced, and drive changes wherever needed
• Provide regular reports on video performance, identifying trends, insights, and areas for improvement

IDEAL CANDIDATE:

Qualifications:

• Bachelor's degree in Communications, Digital Marketing, Advertising or a related field
• Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.

Work Experience:

• 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage

Skills:

• Excellent command over the English language
• Hands-on experience of copywriting, editing, and creating communication
• Ability to handle complex briefs and ideate out of the box
• Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
• Deep customer focus by understanding customer behaviour and analyzing data & real-world experiences
• Detailed orientation & very structured thinking, think of customers' entire journey and experience
• Strong communication and collaboration skills to effectively work with diverse teams
• Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design
• software (e.g., Adobe After Effects, Photoshop)

PERKS, BENEFITS, WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

We are seeking an experienced and highly skilled Java (Fullstack) Engineer to join our team.

The ideal candidate will have a strong background in both Back-end JAVA, Spring-boot, Spring Framework & Frontend Javascript, React or Angular with ability to salable high performance applications.

Responsibilities

• Develop, test, and deploy scalable and robust backend services Develop, test & deploy scalable & robust back-end services using JAVA & Spring-boot
• Build responsive & user friendly front-end applications using modern Java-script framework with React
• or Angular
• Collaborate with architects & team members to design salable, maintainable & efficient systems.
• Contribute to architectural decisions for micro-services, API’s & cloud solutions.
• Implement & maintain Restful API for seamless integration.
• Write clean, efficient & res-usable code adhering to best practices
• Conduct code reviews, performance optimizations & debugging
• Work with cross functional teams, including UX/UI designers, product managers & QA team.
• Mentor junior developers & provide technical guidance.

Skills & Requirements

• Minimum 3 Years of experience in backend/ fullstack development
• Back-end - Core JAVA/JAVA8, Spring-boot, Spring Framework, Micro-services, Rest API’s, Kafka,
• Front-end - JavaScript, HTML, CSS, Typescript, Angular
• Database - MySQL

Preferred

• Experience with Batch writing, Application performance, Caches security, Web Security
• Experience working in fintech, payments, or high-scale production environments

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.

We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit www.spacematrix.com

Purpose of the role:

As the Manager - Client Solutions, you will play a key role in acquiring new clients, leveraging your relevant sales experience to drive business growth, identify business opportunities, and deliver tailored solutions that exceeds client expectations. Your role will involve business development initiatives aimed at generating leads, increasing brand recognition, and boosting sales. In addition to meeting your own sales targets, you will play a critical role in securing new business to meet organizational goals, managing client relationships, and ensuring a seamless client experience.

Strategy Formulation:

Developing and executing client-focused approaches that drive business growth and ensure long-term client satisfaction. Key responsibilities include:

·      Conduct thorough analysis to understand client needs, preferences, and challenges.

·      Formulate strategies to increase client acquisition, retention, and overall revenue by identifying new business opportunities and leveraging the existing relationships to expand service offerings and upsell additional solutions.

·      Work closely with sales, design, and project management teams to align client solutions with organizational goals.

·      Staying informed about industry trends, emerging technologies, and competitors to anticipate market shifts.

·      Develop and maintain strong, long-term relationships with clients, ensuring high satisfaction and loyalty and to create strategies for consistent communication and engagement with clients, enhancing their experience throughout the project lifecycle.

·      Set clear, measurable objectives for client solutions strategies and track progress against these goals and make data-driven adjustments to improve outcomes.

·      Formulate strategies that enhance the company’s brand visibility in the market as a leading provider of client solutions through targeted campaigns and client success stories.

Business Operations:

·      Conduct market research to gather insights on clients, competitors in the Workplace Market Sector, industry trends, and upcoming projects while generating, tracking, and managing leads to secure new bookings.

·      Develop and deliver tailored pitches and presentations to meet client needs, collaborating closely with the Director and team members to successfully complete the sales cycle.

·      Contribute to creating business development tools, including proposals, presentations, and service offerings, to win new projects.

·      Represent Space Matrix by engaging with potential clients, project partners, and collaborators, identifying opportunities, building strong relationships, and fostering advocacy affiliations to enhance Space Matrix's competitive position.

Culture:

At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:

·      Uphold and promote the collaborative and open communication culture that defines Space Matrix.

·      Collaborate seamlessly with colleagues across all our P&Ls to support sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and guiding the sales process through to deal closure and signing.

·      Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.

What we are looking for:

·      You have a graduate or postgraduate degree in business, marketing, or a related discipline relevant to this role & you bring at least 5+ years of experience managing intricate sales cycles within B2B selling processes, particularly with multinational companies.

·      Proficient understanding of the Workplace Market Sector.

·      Experience working in architecture, interior design firms, or related industries.

Webflow Designer

Location: Pune, India

FlytBase is seeking a webflow developer to take ownership of our flagship product’s website, FlytNow. This person will also be responsible for managing the workflows in collaboration with the design, marketing operations, and demand generation teams. This is a key role in establishing the foundations of scale and growth for FlytBase.

About FlytBase:

FlytBase is a deep-tech startup that provides hardware-agnostic software solutions to automate and scale drone operations. It is the world’s first Internet of Drones Platform (IoD) that allows seamless & cloud-connected deployment of intelligent drone fleets for a variety of business applications. The team comprises young engineers and designers from top-tier universities such as IIT-B, IIT-KGP, University of Maryland & Georgia Tech, and with deep expertise in drone technology, computer science, electronics, and robotics.

The company is headquartered in Silicon Valley, California, USA, and has R&D offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase won the Global NTT Data Innovation Contest in Tokyo, Japan. FlytBase was also awarded the TiE50 Top Startup award by TiE Silicon Valley.

Role and Responsibilities:

● Build engaging, high-converting landing pages.

● Experiment on a continuous basis to improve website performance. Manage the underlying tech stack - Webflow, GTM, Google Analytics, and other integrations.

● Own the technical SEO to optimize website performance.

Experience/Skills:

● 0+ years of relevant work experience.

● Expertise in HTML, CSS, XML, Javascript, PHP, JSON, JQuery, AJAX development and Bootstrap with Responsive designs.

● Excellent knowledge of cross-browser layout skills and responsive design knowledge.

● Experience with user interface design.

● Experience with SQL, Webflow/ WordPress, and Zapier/Integromat is a considerable advantage.

● Google analytics, tags & advertisements understanding is an advantage.

● Experience with website maintenance, and understanding of technical SEO.

Good to have:

● Have skills in software programming and graphics.

● Good project management skills and familiarity with Agile methodologies.

Compensation:

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.

Perks:

● Fast-paced Startup culture

● Hacker mode environment

● Enthusiastic and approachable team

● Professional autonomy

● Company-wide sense of purpose

● Flexible work hours

● Informal dress code

• Understand target audience persona
• Ability to convert requirements into a learning game outline, plot, game mechanics and storyline.
• Develop dynamic characters and grahics
• Create the rules of the game
• Conduct play testing to test the game concept
• Develop user interface concepts (menus and controls)
• Generate the Game Design Document (GDD)
• Develop and test early prototypes
• Define the user experience
• Work with programmers to design the back end of the game
• Produce sound effects, dialogue, musical score, sound mix and sound edit
• Manage quality assurance testing, and follow up on feedback

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

Job title: SAP UI5 Developer

Required Work Experience: 3 to 8 Years

Job Summary:

• SAP UI5 application development
• Experience in JavaScript, HTML5, CSS
• Knowledge or hand-on experience in backend development with Nodejs

Roles & Responsibilities:

• Understand business requirements and document technical specifications.
• Responsible for complex UI development with SAP UI5 framework.
• Responsible to Unit and Integration testing of the application.

Desired Skill Set:

• Experience in UI development SAPUI5, HTM5, JavaScript, MVC Framework
• Experience with SAP Cloud WebIDE and VSCode
• Application development with Cloud Foundry environment
• Hands on with Cloud Foundry Command Line Interface (CF CLI)
• Experience in Qunit, OPA5 test framework
• Experience working with different databases like SAP HANA, Azure MySQL
• Experience creating and consuming OData/XSOData Service
• Knowledge of performance best practices for CF UI5 applications
• Experience with source code repository tools like Git
• Experience of working with Agile methodologies
• Good at analytical and communication skills

Nice to Have Skills

• SAP BTP
• Cloud Foundry
• Nodejs
• SAP ABAP