11+ TeamSite Jobs in India

A Technical Delivery Manager/Project Manager is required to join the team that will be delivering a large-scale business initiative.

The role is accountable for the technical delivery of a large-scale technical transformation project focusing on upgrading the network fabric of our key data centres. Delivery teams are located in various locations around the globe. 

Specific Responsibilities / Accountabilities:

• Technology delivery – lead the delivery across all technology teams in the workstream throughout the end to end delivery chain
• Planning - Accountable for all technology planning activities, including working closely with Workstream Lead to ensure technology plans are fully and correctly reflected in overall workstream plans and roadmaps
• Dependency management - Ensures all impacts of dependencies are addressed in the overall project plan. Effectively work across the organization to ensure all dependent teams are aligned with the project plans and schedules
• Risk and Issue Management – Ability to proactively manage risk and issues for the workstream in a timely manner and have the confidence to make decisions to mitigate or resolve when required. Work closely with workstream lead to ensure RAIDS are fully documented, mitigated and escalated as required.
• Leadership – Lead and work closely with all members of the team, including business analysts, architects, QA and development management to ensure all aspects from intake, requirements, design and testing are fit for purpose and delivered in a timely manner for planning and execution
• Team performance - Work closely with the Scrum Masters and Vendor management (where required) and QA to ensure the delivery performance of the teams throughout execution and identify opportunities to optimize to improve timeliness, throughput and quality.
• Problem solving and decision making – sound judgment at a senior management level using assertiveness and influencing skills to ensure items are discussed and decisions made and agreed in a timely manner
• Governance – Manage any workstream technology team governance and adhere to the overall programme governance to ensure all stakeholders and team members are aligned and effective in delivery
• Reporting – Ensure reporting is provided as required on a regular basis against roadmap, plans and any performance KPI’s and OKR’s for your teams
• Communication - Working closely and collaboratively with the Project management office to identify and manage all stakeholders, providing visibility and transparency
• Financial Management and Project Accounting – Providing the critical data required for the project management function to monitor and track financial health, analysing resource requirements across multiple projects or across programmes to meet strategic goals

Essential Skills/Experience Required:

• Experience in running scaled agile teams
• Previous experience of working in a large scale, Top Tier Investment Bank or for a wider Financial Services Organisation
• Experience of setting up and working on a Greenfield Programme of work
• Proven experience in delivering large-scale technical programmes in a hands-on capacity
• A software delivery background would be highly beneficial due to the technical nature of the deliverables
• Extensive stakeholder management experience up to senior level, alongside the management of external vendor relationships
• Experience of working in a complex, high-paced environment with a global team
• Excellent communication skills both written and verbal

Key Stakeholders

• Workstream Lead
• PMO
• Scrum Masters/Scrum of Scrums
• Other Delivery Managers for dependencies
• Development leads
• QA Lead
• Product Owners
• Business Sponsors
• Lead BA
• Lead Solutions architects
• Service (Release to BAU)

About InEvolution:

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.

Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.

Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Primary Customer-Facing Responsibilities:

• Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
• Proactively communicate with customers regarding post-purchase support, including order activation, troubleshooting error issues, etc.
• Utilize the ticketing and live chat support systems to ensure prompt and effective resolution of customer queries.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing and chat systems.
• Investigate and understand user issues using effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary and guide users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the relevant internal teams.
• Propose process and knowledge resource improvements.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk and software product technical support.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficiency with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• The position requires approximately 9 hours of work per weekday.
• Opportunity for long-term growth and additional responsibilities within the organization.

Hiring Process

1. Resume Fitment:

Begin your journey with us by submitting your resume and a cover letter. Your cover letter should highlight your relevant experience and explain why you're the ideal candidate for the Software Support Analyst role. We use an advanced Application Tracking System (ATS) to ensure your skills and experience are aligned with our requirements. Only the most suitable candidates will be shortlisted for the next stage.

2. Phone Screening:

If your profile resonates with our needs, you'll be invited to a phone screening. This is a great opportunity for us to learn more about you and for you to ask preliminary questions about the role and our company. We'll discuss your communication skills, technical understanding, and other essentials like availability and salary expectations.

3. Virtual Interview-1 with InEvolution:

Following a successful phone screen, you'll proceed to a virtual interview with our InEvolution team. This interview is crucial for assessing your fit within our company culture, as well as your communication and problem-solving skills. We'll delve deeper into your technical expertise and experience, involving key stakeholders to gain a comprehensive view of your potential in our team.

4. Written Assessment:

Showcase your technical prowess and customer service skills with our written assessment. Designed to mirror real-life challenges, this assessment is your chance to demonstrate how you would handle situations you’re likely to encounter in the role. The assessment is timed to ensure authenticity and effectiveness.

5. Virtual Interview-2: Technical Round with Client:

Excel in the written assessment, and you'll find yourself in our technical round. This is where your technical skills will be thoroughly evaluated through practical problem-solving tasks and technical queries. It’s your opportunity to impress us with your practical knowledge and application in a customer support context.

6. Offer:

The final stage! If you've shone through the interviews and assessments, we'll extend an offer to join our team. This includes a comprehensive onboarding process where you'll be acquainted with our company policies, tools, and the specifics of your role. We ensure you're well-prepared to start your journey with InEvolution.

Hi All,

5- 12 years of experience designing and developing web applications and REST APIs (using MEAN/Nodejs or similar stacks). Specifically,

- Prior experience designing/developing Single Page WebApps and REST APIs from prototypes

- Ability to design API as per REST standards along with a good understanding of API security (Auth headers etc) and HTTP protocol

- Experience leading 1-2 engineers (mainly interns) in guiding them to complete web apps. 

- Demonstrates curiosity and strong ownership of deliverables.

Work Location: Bangalore

Mode: Work from Office

www.goneutrinos.com

Regards

Team-HR

Desired Candidate Profile

• 6+ years of experience in managing rural markets
• Rigour for numbers
• Proven record of managing large teams
• Ability to handle and deliver in challenging environments    

Job role

Anaxee is India's REACH Engine! To provide access across India, we need to build highly scalable technology which needs scalable Cloud infrastructure. We’re seeking an experienced cloud engineer with expertise in AWS (Amazon Web Services), GCP (Google Cloud Platform), Networking, Security, and Database Management; who will be Managing, Maintaining, Monitoring, Handling Cloud Platforms, and ensuring the security of the same.

You will be surrounded by people who are smart and passionate about the work they are doing.

Every day will bring new and exciting challenges to the job.

Job Location: Indore | Full Time | Experience: 1 year and Above | Salary ∝ Expertise | Rs. 1.8 LPA to Rs. 2.64 LPA

About the company:

Anaxee Digital Runners is building India's largest last-mile Outreach & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach the remotest parts of India, on-demand.

We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Anaxee is one of the very few venture-funded startups in Central India | Website: www.anaxee.com

Important: Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8

Responsibilities (You will enjoy the process):

#Triage and troubleshoot issues on the AWS and GCP and participate in a rotating on-call schedule and address urgent issues quickly

#Develop and leverage expert-level knowledge of supported applications and platforms in support of project teams (architecture guidance, implementation support) or business units (analysis).

#Monitoring the process on production runs, communicating the information to the advisory team, and raising production support issues to the project team.

#Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management

#Developing and implementing technical efforts to design, build, and deploy AWS and GCP applications at the direction of lead architects, including large-scale data processing and advanced analytics

#Participate in all aspects of the SDLC for AWS and GCP solutions, including planning, requirements, development, testing, and quality assurance

#Troubleshoot incidents, identify root cause, fix, and document problems, and implement preventive measures

#Educate teams on the implementation of new cloud-based initiatives, providing associated training as required

#Build and maintain operational tools for deployment, monitoring, and analysis of AWS and GCP infrastructure and systems; Design, deploy, maintain, automate & troubleshoot virtual servers and storage systems, firewalls, and Load Balancers in our hybrid cloud environment (AWS and GCP)

What makes a great DevOps Engineer (Cloud) for Anaxee:

#Candidate must have sound knowledge, and hands-on experience, in GCP (Google Cloud Platform) and AWS (Amazon Web Services)

#Good hands-on Linux Operating system OR any other similar distributions, viz. Ubuntu, CentOS, RHEL/RedHat, etc.

#1+ years of experience in the industry

#Bachelor's degree preferred with Science/Maths background (B.Sc/BCA/B.E./B.Tech)

#Enthusiasm to learn new software, take ownership and latent desire and curiosity in the related domain like Cloud, Hosting, Programming, Software development, security.

#Demonstrable skills troubleshooting a wide range of technical problems at application and system level, and have strong organizational skills with eye for detail.

#Prior knowledge of risk-chain is an added advantage

#AWS/GCP certifications is a plus

#Previous startup experience would be a huge plus.

The ideal candidate must be experienced in cloud-based tech, with a firm grasp on emerging technologies, platforms, and applications, and have the ability to customize them to help our business become more secure and efficient. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth

What we offer

#Startup Flexibility

#Exciting challenges to learn grow and implement notions

#ESOPs (Employee Stock Ownership Plans)

#Great working atmosphere in a comfortable office,

#And an opportunity to get associated with a fast-growing VC-funded startup.

What happens after you apply?

You will receive an acknowledgment email with company details.

If gets shortlisted, our HR Team will get in touch with you (Call, Email, WhatsApp) in a couple of days

Rest all the information will be communicated to you then via our AMS.

Our expectations before/after you click “Apply Now”

Read about Anaxee: http://www.anaxee.com/

Watch this six mins pitch to get a better understanding of what we are into https://www.youtube.com/watch?v=7QnyJsKedz8

Let's dive into detail (Company Presentation): https://bit.ly/anaxee-deck-brands

Primary Qualifications

• Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
• Experience: 6-9 years.
• Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
• Good technical communication.
• Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
• Experience as an Angular developer for 2+ years.
• Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
• Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.