Senior Network admin at A fast-growing SaaS commerce company permanent WFH & Office · Remote, Bengaluru (Bangalore) · 5 - 7 years · ₹10L - ₹12L / yr · Remote friendly · Posted 18 Jan 2022
Senior Network admin
at A fast-growing SaaS commerce company permanent WFH & Office
Network Admin
What is the role?
As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Key responsibilities
- From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
- Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
- Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
- Provide desktop support to the employees and manage the IT helpdesk.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Responsible for capacity, storage planning, and database performance.
- Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
- Represent the IT department during various internal and external ISMS and Quality audits.
- Maintaining the register of all the IT Assets, Including hardware's and Software's.
- Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
- Maintain procedures and reports that provide technical support to the entire organization.
- Support the implementation of new solutions or applications for the organization.
- Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.
What are we looking for?
- 5+ years of database, network administration, or system administration experience.
- Strong communication, organizational, problem-solving and time management skills.
- Ability to work independently and apply analytical skills.
- Familiarity with various operating systems and platforms.
- BSc/BA in Information Technology, Computer Science, or a related discipline.
- Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
- A proven track record of developing and implementing IT strategy and plans.
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
- Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.
Whom will you work with?
This is an individual contributor role and you will be reporting to the Head – HR & Admin.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description
Position Title: System Administrator
Employment Type: Full-Time, Permanent
Department: Research and Development
Reports To: R&D Manager, India Development Centre
Work from Office; No Remote; No Hybrid
About the Company
We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.
Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.
Job Summary
We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.
The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.
Key Responsibilities
- Install, configure, maintain, and troubleshoot Windows and Linux servers.
- Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
- Perform server monitoring, patching, updates, backup checks, and basic security administration.
- Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
- Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
- Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
- Monitor antivirus/endpoint security and ensure systems are updated and secure.
- Maintain IT inventory, system documentation, and helpdesk/ticket records.
- Coordinate with vendors and escalate infrastructure issues when required.
- Support virtualization, cloud, backup, and disaster-recovery activities as needed.
Required Skills
- Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
- Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
- Desktop/laptop hardware and software troubleshooting
- Basic networking: TCP/IP, LAN, Wi-Fi, VPN
- Backup, patch management, antivirus, and system monitoring
- Good troubleshooting, communication, and documentation skills
- Qualification
- Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
- Preferred
- Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.
Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon