
Senior Network admin
at A fast-growing SaaS commerce company permanent WFH & Office
Network Admin
What is the role?
As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Key responsibilities
- From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
- Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
- Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
- Provide desktop support to the employees and manage the IT helpdesk.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Responsible for capacity, storage planning, and database performance.
- Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
- Represent the IT department during various internal and external ISMS and Quality audits.
- Maintaining the register of all the IT Assets, Including hardware's and Software's.
- Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
- Maintain procedures and reports that provide technical support to the entire organization.
- Support the implementation of new solutions or applications for the organization.
- Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.
What are we looking for?
- 5+ years of database, network administration, or system administration experience.
- Strong communication, organizational, problem-solving and time management skills.
- Ability to work independently and apply analytical skills.
- Familiarity with various operating systems and platforms.
- BSc/BA in Information Technology, Computer Science, or a related discipline.
- Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
- A proven track record of developing and implementing IT strategy and plans.
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
- Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.
Whom will you work with?
This is an individual contributor role and you will be reporting to the Head – HR & Admin.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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Key Responsibilities
· Identify and develop new business opportunities in the IT sector.
· Generate leads through cold calling, networking, research, and digital platforms.
· Understand client requirements and present suitable IT solutions and services.
· Prepare proposals, quotations, and presentations for clients.
· Maintain and grow relationships with existing and potential customers.
· Collaborate with the technical and project teams to ensure seamless delivery of solutions.
· Meet sales targets and contribute to overall business growth.
· Maintain sales reports, follow-ups, and documentation.
· Stay updated with industry trends, competition, and market developments.
Required Skills & Competencies
· Strong communication and interpersonal skills.
· Good understanding of IT products, software solutions, or digital services.
· Ability to present and explain technical solutions to clients clearly.
· Strong negotiation, persuasion, and relationship-building abilities.
· Result-driven with the ability to work independently and as part of a team.
· Proficiency in MS Office, CRM tools, and online research.
Qualifications
· Bachelor’s degree in IT, Computer Science, Business Administration, Marketing, or related field.
· Prior experience in IT Sales / Business Development will be preferred.
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- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary
- Participate in business-driven projects and initiatives
- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.
- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.
-Shrinkage & Attrition management
-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.
Job Role : Business Development Manager
Job Summary:
Lead a High-Performing Sales Vertical and Drive Revenue Growth! Are you a seasoned sales professional with a passion for the media industry? Do you thrive in a fastpaced environment and enjoy building strong client relationships? If so, we'd love to hear from you! Roles &
Responsibilities:
● Spearhead Business Growth: Proactively identify and secure new business partnerships with agencies and direct clients, expanding our reach and market share.
● Cultivate Client Relationships: Develop and nurture strong relationships with key decision makers within enterprise accounts.
● Become a Client Champion: Work closely with clients to understand their unique needs, and use your expertise to tailor innovative media solutions that deliver impact.
● Mastermind the Sales Pipeline: Maintain a robust sales pipeline, track opportunities through all stages of the sales cycle, and provide accurate forecasts for strategic decision-making.
Requirements:
● Proven track record of developing and nurturing direct brands for everything media. (Out-of-home, Print, Radio, or TV experience is a must)
● Exceptional communication, presentation, and interpersonal skills
● Deep understanding of various advertising media (traditional and digital)
● Strong work ethic, accountability, and a relentless pursuit of exceeding targets What We Offer
● Dynamic and supportive work environment
● Healthy work-life balance
● Competitive salary and benefits package
Experience: 5 – 7 years
Location: Delhi
Working Days: Monday – Friday
Working Hours: 9:30 am - 6:30 pm
Interested Candidates apply here and through link:- https://tiny.cc/NGtalent
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Key Responsibilities:
- Design, develop, and maintain efficient, reusable, and reliable Java and Kotlin code
- Build and consume RESTful APIs and microservices using Spring Boot
- Ensure the best possible performance, quality, and responsiveness of applications
- Collaborate with product managers, QA engineers, and DevOps for end-to-end delivery
- Troubleshoot and resolve performance bottlenecks, bugs, and technical issues
- Participate in code reviews, knowledge sharing, and continuous improvement
Required Skills & Qualifications:
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- Strong understanding of RESTful APIs, MVC, and microservices architecture
- Experience with relational and NoSQL databases
- Proficiency with Git and Agile/Scrum methodologies
Preferred Skills:
- Familiarity with Docker, Kubernetes, and CI/CD tools
- Exposure to cloud platforms such as AWS or Azure
- Experience with unit testing and test automation frameworks
Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
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Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
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Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
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Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
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Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
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Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
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Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
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Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
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Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
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Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
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Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
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Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
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Should have strong analytical skills and a data-driven problem-solving approach.
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Should be able to strategize and execute campaigns and link them to the organizational goals
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Familiarity with major digital marketing channels and tools
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Minimum 3 years of experience in Retention Marketing / Growth roles
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Prior Startup experience
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Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
Job Description
As we continue to expand our Technology footprint, we’re looking to find ambitious, talented leaders who enjoy everything tech and want to work at an exciting confluence of tech and digital transformation.
In the profile, the IT Project Manager will be responsible for planning of technology projects, managing our team of IT professionals, interacting with clients and architecting solutions to meet their requirements and the execution of all technology-related tasks and initiatives.
The successful candidate will also be the liaison with our teams in Hyderabad and US/Canada in order to ensure the successful delivery of projects.
Responsibilities include building project plans, allocating tasks, and setting milestones, and overseeing project execution.
- Create & manage project plans
- Define project schedules, allocate resources and monitor progress
- Align project objectives with company goals, and make sure the project team is clear on objectives
- Help project team with the design and development of tasks
- Lead process of issue identification and resolution
- Monitor and manage scope alongwith documentation Manage all documentation
- Foster partnership with customers/stakeholders/sponsors
Key requirements
- B.Tech in Computer Applications, IT, MCA or related field is a must
- At least 3 years of supervisory experience in managing teams
- Clear thought process, planning and forecasting skills will be required
- Excellent Verbal and written communication skills
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- Consistently meet & exceed sales quota.
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- Follow coding standards, unit-testing, code reviews etc.
- Follow release cycles and commitment to deadlines.
- Lead by example through innovation.
- Build and nurture a team of software developers
- Shape team goals by developing a deep understanding of our business processes and success criteria
- Develop and execute a long-term architecture while balancing short term commitments
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