As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements. Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps Primary Responsibilities: Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization. Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks. Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans. Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach Required Technical skills and Experience Over 10+ years of experience as IT Infrastructure Architect Bachelor / Masters Degree in Computer Science, Information Technology or related field Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud. Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing. Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc. Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring. Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments. Implements security improvements by assessing current situations; evaluating trends; anticipating requirements. Determines security violations and inefficiencies by conducting periodic audits. Upgrades system by implementing and maintaining security controls. Must have knowledge of leading storage backup solutions. Experience with one or more Unix shell scripting languages (Bash, C-Shell) Team mentoring and support for ramping up new engineers Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time. Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of : - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS Ability to work independently while tackling complex problems Passionate to palm ownership and responsibility of the systems - 24x7
Job Description Position: Network Engineer L1 (CCNA Certified) Job Location: Ghansoli - (MBP) - Navi Mumbai Experience: 2-5 years Type of Employment: Fulltime Company: Brennan IT - (Australia's Leading No .#1 Managed Services Provider) Website: www.brennanit.com.au Rotational Shifts after every 2 weeks. Position: Purpose of Role To provide 1st level technical support to Brennan Voice and Data clients, Brennan IT engineers and staff. To coordinate, collaborate and escalate incidents within established timelines with Level 3 engineers, Carriers and Suppliers. To ensure all contracted levels of performance are achieved and SLAs as agreed are met. Will be responsible to continuously improve the Efficiency and Excellence of Service Delivery as measured by Client Satisfaction ratings. Key Responsibilities Your activities and duties may include but not limited to: Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers Act as technical escalation point of contact for Level 1 engineers and all other internal and external issues in regards to Brennan Voice and Data services Responsible for improving performance for the customer network, devices and services Responsible for cross functional coordination to resolve internal and customer related issues Maintaining internal and customer communication during the ticket resolution Escalating issues to next level as per define procedures Responsible for documentation of customer network and updating internal knowledge database Execute project tasks, including but not limited to gathering customer technical requirement, configuring router, switches, firewalls and other associated network devices if any. Creation of MOP/SOP and responsible for change management Assist is creation of Root Cause analysis (RCA) Adherence and compliance to the defined processes and tasks assigned Training and Mentoring Level 1 network engineers and other staff as necessary Key Competencies Essential 2 to 5 yrs. of experience in technical network support role preferably in Managed Services or Telecom provider environment. Strong industry based technical aptitude (e.g.TCP/IP and Application layer protocols) Good troubleshooting experience on multiple networking platforms and technologies (Cisco, Huawei, Juniper etc.) Good knowledge and troubleshooting experience on DSL, ISDN, Ethernet, IP, 3G/4G and networking protocols (eg. SNMP, DHCP, DNS, HSRP, Routing protocols like EIGRP, OSPF, BGP etc. and switching protocols like VLAN, Trunking, Dot1x, STP etc.) Good knowledge on GRE, IPSEC VPNs, NAT/PAT Good knowledge on MPLS, QOS and other advanced network technologies Good knowledge on network security (Cisco ASA, Juniper Netscreen, Sophos) and wireless technology (Cisco Meraki) etc. Good knowledge on network monitoring tools like Nagios, Cacti, Manage Engine, etc. Experience in supporting international clients Willing to work in shifts Desirable Experience in working with managed services or telecommunication provider ITIL Service Management Foundation accreditation Knowledge on Voice technology Key Qualifications Essential Bachelors Degree or relevant experience & proficiency CCNA Certified.