11+ Internal audit Jobs in Jaipur | Internal audit Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

1. Write high-quality technical content, blogs, website content, and articles
2. Create engaging social media content for different platforms
3. Research industry trends, competitors, and audience interests
4. Optimize content using SEO best practices
5. Work closely with the marketing and design team for content planning
6. Ensure all content is clear, thoughtful, and aligned with the brand voice
7. Proofread and edit content before publishing
8. Take ownership of assigned projects and meet deadlines consistently

About UpSolve

We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.

What you will do

• Stay informed on new technologies and implement cautiously
• Maintain necessary documentation for the project
• Fix the issues reported by application users
• Plan, build, and design solutions with a mental note of future requirements
• Coordinate with the development team to manage fixes, code changes, and merging

Location: Mumbai

Working Mode: Remote

What are we looking for

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Minimum 2 years of professional experience in software development, with a focus on machine learning and full stack development.
• Strong proficiency in Python programming language and its machine learning libraries such as TensorFlow, PyTorch, or scikit-learn.
• Experience in developing and deploying machine learning models in production environments.
• Proficiency in web development technologies including HTML, CSS, JavaScript, and front-end frameworks such as React, Angular, or Vue.js.
• Experience in designing and developing RESTful APIs and backend services using frameworks like Flask or Django.
• Knowledge of databases and SQL for data storage and retrieval.
• Familiarity with version control systems such as Git.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced and dynamic team environment.
• Good to have Cloud Exposure

Job Description:

We are looking for a skilled and enthusiastic Java Developer to join our development team. The ideal candidate should have solid experience in Java and should also be familiar with Kotlin for backend development. You’ll be responsible for designing, developing, and maintaining high-performance, scalable applications.

Key Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable Java code.
• Work on Kotlin-based backend applications as per project requirements.
• Develop RESTful APIs and backend services.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Participate in code reviews and contribute to team knowledge sharing.

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur

Roles and responsibilities:

1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

Content Writer's responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

Responsibilities

• Research industry-related topics
• Write clear marketing copy to promote our products/services
• Proofread and edit blog posts before publication
• Submit work to the team for input and approval
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images, and tone)
• Update website content as needed