Services Sales-Manager (IT Infra Services Sales)

Position Responsibilities :

Deltek is seeking a passionate Quality Assurance Engineer dedicated to software quality. This role goes beyond traditional testing stereotypes, requiring the ability to identify defects across all application layers and envision comprehensive test case structures for product features and enhancements.

The ideal candidate will thrive in the complexities of an Agile, Sprint environment with globally distributed teams.

If you are persistent when faced with complex challenges, versatile in tackling diverse testing activities across various technologies, and have a strong aptitude for learning and designing imaginative test cases and scenarios, we invite you to join our team.

Responsibilities:

• Conduct manual testing for features and updates in web and mobile applications.
• Develop and execute test cases for moderate to complex features to enhance quality.
• Conduct defect analysis to identify root causes, trends, & patterns in software issues.
• Analyze fleet data to pinpoint future investment opportunities.
• Collaborate with testers, developers & others, to resolve product and technical issues.
• Oversee multiple tasks and projects simultaneously with minimal supervision.

Qualifications :

Qualifications:

• Bachelor’s degree in computer science, Information technology, Engineering, or professional degree in accounting.
• Relevant certifications in software testing, such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester), are advantageous.

Experience:

• 4+ Years of experience in a manual testing role.
• Proven experience in ERP Systems (Project Accounting, Financial Accounting, Payroll, Inventory, Purchasing, or Time and Expense).

Technical Qualifications:

• In-depth knowledge of QA methodologies, tools, and processes.
• Experience with Agile software development practices.
• Experience with performance and/or security testing is advantageous.
• Experience testing web or mobile applications across various browsers, versions, and operating systems.
• Familiarity with automated tools such as Selenium, QTP or other automation tools.
• Basic understanding of SQL and ability to write queries for data validation.
• Familiarity with tools like Postman for API testing.
• Basic understanding of version control systems like Git.
• Proficiency in estimating, scheduling, and task distribution.
• Capable of using creative and analytical approaches, leveraging data-driven decision-making to enhance the customer experience

Soft Skills:

• Excellent communication and collaboration skills.
• Strong interpersonal skills for working in a team-oriented environment.
• Ability to manage multiple tasks/projects concurrently.
• Exceptional problem-solving skills and keen attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive and self-motivated with a strong desire for continuous learning and improvement.

We're on the hunt for a Sales Account Executive who's part sales maestro, part startup explorer. This isn't just a job - it's your chance to write the next chapter of tech innovation from the ground floor.

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Key Responsibilities :

• Develop and manage a robust sales pipeline
• Transform potential leads into passionate customers
• Become the bridge between Hivel's technology and game-changing engineering teams
• Collaborate closely with marketing, tech and customer success teams
• Turn sales targets from numbers into milestones

Ideal Candidate Profile

• Brings 1-6 years of B2B SaaS sales experience selling into mid-market or enterprise customers in the US primarily in a hunting role
• Has a track record of consistently meeting or exceeding quota of $600,000 or higher
• Full-lifecycle experience in pipeline generation, nurturing and closing deals.
• Able to learn quickly and adapt to an AI-first sales world
• Can build relationships that feel more like partnerships than pitches
• Breathes entrepreneurial spirit and is self-motivated

Preferred Background : Extra points if you've -

• Sold directly to technical leadership (CTOs or VPs of Engineering)
• Navigated the wild world of dev tools
• Thrived in the controlled chaos of early-stage startups

What We Offer :

• Salary that matches your ambition
• Comprehensive health insurance
• A front-row seat to startup magic
• The opportunity to genuinely change how engineering teams work

Don't tick every box? Apply anyway. We care more about potential, passion, and that unexplainable spark than a perfect resume. If you see sales as an art of solving problems, building trusted relationships and not just closing deals, apply now. Your next career-defining moment awaits.

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support

Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.

Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.

• Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

• Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.

• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials

• Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction

• Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard

• Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication

• Identify and assess the training needs of the business organization.

• Create a curriculum to facilitate strategic training based on the organization's goals

• Develop annual training programs and development needs assessment.

• Effectively manage the training budget.

• Obtain and /or develop effective training materials utilizing a variety of media.

• Train and coach managers, supervisors and others involved in employee development efforts

• .Evaluate organizational performance to ensure that training is meeting business needs and improving performance

• .Becoming a business partner to department heads, provide solutions and help identify challenges.

The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary : Php50,000 - Php65,000

Work Experience Requirements

1. High interests in BPO set-up of Sales and Operations, especially in people development.

2. Ability to build relationships with employees to improve employee well being while upholding company values.

3. Ability to present and communicate effectively.

4. High analytical thinking, planning, organizing, and creativity.

5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.

6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

7. Microsoft Office & Presentation Skills

8. Independent

9. Structured thinking, able to evaluate problems

10.Positive and energetic outlook

11. Willing to be placed in Cambodia

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years