11+ Hospitality Jobs in Kolkata | Hospitality Job openings in Kolkata
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Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
📢 We’re Hiring: MEAN Stack Developer
Shift Timing: 10:00 AM – 7:00 PM
Location: Kolkata | Work Mode: Office | Immediate Joiner Preferred
We are looking for an experienced MEAN Stack Developer with strong knowledge of MongoDB, Express.js, Angular, and Node.js to join our dynamic development team.
Requirements:
- Minimum 4 years of experience in MEAN Stack Development.
- Strong proficiency in Node.js and Angular.
- Hands-on experience with MongoDB, Express.js, and RESTful APIs.
- Knowledge of Git or similar version control tools.
- Strong problem-solving and teamwork skills.
- Immediate joiner preferred.
Job Opening: FreeSWITCH Developer
Location: Ecospace Business Park, Rajarhat, Newtown, Kolkata
Employment Type: Full-Time, Permanent
Shift: Day Shift
Experience: Minimum 4+ years in FreeSWITCH/VoIP Development
Responsibilities:
- Design, develop, deploy, troubleshoot, and maintain tools and services supporting our cloud telephony network.
- Customize FreeSWITCH for large-scale audio/video conferencing (1000–1500 concurrent calls).
- Expertise in SIP, RTP, RTCP, TURN, STUN, NAT, TLS.
- Hands-on experience with RTP Proxy and routed audio conferences.
- Understanding of SDP Protocol offer/answer mechanism.
- Work with load testing tools for FreeSWITCH audio conferences.
- Deploy and manage multiple FreeSWITCH instances using load balancers.
- Debug issues using packet captures (Wireshark/Ngrep).
- Collaborate with mobile/API teams for integration and support.
- Knowledge of codecs (PCMU, PCMA, G729, Opus) and open-source telephony technologies (FreeSWITCH, WebRTC).
- Familiarity with SIP servers (SER/OpenSER), proxy servers, SBC, SIPX is a plus.
Qualifications:
- Bachelor’s degree in Engineering (B.Tech/MCA).
- 4+ years of hands-on experience in FreeSWITCH development or related VoIP technologies.
- Strong knowledge of Linux environments and command-line tools.
- Basic to intermediate SQL knowledge.
- Proficiency in scripting (Bash, Python, Perl) for automation.
- Strong understanding of VoIP protocols (SIP, RTP), networking principles (TCP/IP, DNS, DHCP, routing protocols).
- Excellent troubleshooting skills with ability to resolve complex technical issues.
- Strong problem-solving, communication, and collaboration skills.
Industry Preference:
- Travel (Preferred)
- Any Industry (Required)
We are looking for a skilled and passionate Data Engineers with a strong foundation in Python programming and hands-on experience working with APIs, AWS cloud, and modern development practices. The ideal candidate will have a keen interest in building scalable backend systems and working with big data tools like PySpark.
Key Responsibilities:
- Write clean, scalable, and efficient Python code.
- Work with Python frameworks such as PySpark for data processing.
- Design, develop, update, and maintain APIs (RESTful).
- Deploy and manage code using GitHub CI/CD pipelines.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work on AWS cloud services for application deployment and infrastructure.
- Basic database design and interaction with MySQL or DynamoDB.
- Debugging and troubleshooting application issues and performance bottlenecks.
Required Skills & Qualifications:
- 4+ years of hands-on experience with Python development.
- Proficient in Python basics with a strong problem-solving approach.
- Experience with AWS Cloud services (EC2, Lambda, S3, etc.).
- Good understanding of API development and integration.
- Knowledge of GitHub and CI/CD workflows.
- Experience in working with PySpark or similar big data frameworks.
- Basic knowledge of MySQL or DynamoDB.
- Excellent communication skills and a team-oriented mindset.
Nice to Have:
- Experience in containerization (Docker/Kubernetes).
- Familiarity with Agile/Scrum methodologies.
We are looking for a Social Media Manager or Content Writer to join our team. Positions are open for Permanent (full-time) employment and Intern (internship) as well.
In this role, you will be entrusted with managing our organization’s online presence by developing strategies and creating good content.
Apply now for the role of Social Media Manager / Content Writer at Codebuddy, opening opportunities for skilled, enthusiastic, and creative candidates looking for jobs in the same domain.
If you are passionate, dedicated to contributing new and innovative ideas; you would be a perfect fit for this opportunity.
Responsibilities:
1. Develop creative and engaging social media strategies and content distribution plans.
2. Day-to-day handling of social media channels.
3. Look after audience research.
4. Manage and facilitate social media communities by responding to posts and developing discussions.
5. Monitor closely to keep track and analyze thoroughly the report of performance on social media platforms using various analytics tools.
Research and evaluate the latest techniques to evolve continuously with the ways of measuring social media activity.
6. Keeping an eye on competitors' activities.
7. Recommend the latest adaptations for improvements and increasing performance.
8. Set targets to increase awareness about CodeBuddy.
Competencies:
1. Excellent communication.
2. Writing (that acts like the organization's social voice).
3. Creativity and Efficiency.
4. Digital marketing.
5. Making connections.
6. EOM data analysis
7. Agility.
8. Writing tools (like Grammarly, Twords, Evernote, Google Docs)
9. Social media management tools (like Hootsuite, Buffer, CoSchedule, Post Planner)
Skills:
1. Open to flexibility and adaptability.
2. Should have originality.
3. Optimization of search engines.
4. Must have time management.
5. Comfortable working independently or in a team, as and when required.
6. Disciplined, proactive instead of reactive, and self-motivated.
What do you need to apply:
1. Bachelor’s degree in English/Journalism.
2. Proven content writing or copywriting/social media managing experience.
3. Working knowledge of content/social media management systems.
4. Proficient with writing and editing tools.
5. Keeping attention to detail.
6. Always looking for ways to improve self and projects.
If you have it all in you, we will be happy to have you with us!
Perks and Benefits:
We at CodeBuddy believe that our team is our biggest strength and we believe in paying our team members fair remunerations because we respect everyone’s effort.
1. Review every 9-12 months
2. Opportunity to learn and grow at the company’s expense
3. On-time salary (7th of every month)
4. Fair pay policy
5. Easy leave structure
6. Performance awards
7. Festival gifts
8. Annual picnic
9. Monthly dinner parties
Joining CodeBuddy Means:
1. Working in a comfortable and stimulating environment that boosts creativity.
2. Taking part and initiating knowledge-sharing.
3. Having the opportunity to bounce your ideas.
4. Enjoying flextime and flexplace: adjust your daily schedule to your individual needs.
5. We decide together and value equality: no strong hierarchy in our team, and every opinion is more than welcomed.
6. The constant development of your hard and soft skills
7. Having a smooth start: your leader and a buddy will support and mentor you.
The Process:
1. Fill out the form.
2. Give us some time to review your application.
3. Meet us for an interview.
4. Complete a recruitment task to see how it works.
5. Join our team.
If you want to know more about us, you can visit our website at https://codebuddy.co/">https://codebuddy.co/
🚨 We Are Hiring! Loaders, Packers, & Pickers (In-House) 🚨
Are you looking for a reliable job with immediate joining? Hiring Gem is actively seeking hard-working and dedicated individuals for Loaders, Packers, and Pickers roles at our client's warehouse in Kolkata.
Job Responsibilities: 🔹 Loading and unloading goods
🔹 Packing and labeling items for shipment
🔹 Picking and organizing orders accurately
🔹 Ensuring safety and quality standards are met
Requirements: ✔️ No prior experience needed – training provided!
✔️ Ability to lift and move heavy items
✔️ Attention to detail
✔️ Ability to work in a fast-paced environment
What We Offer: ✅ Competitive salary
✅ Immediate joining
✅ Friendly and supportive work environment
If you're interested or know someone who might be, drop your resume.
Join us and be part of a growing team!
JD of GC/BDE/Sr BDE- Inside Sales.
Company Name- uFaber Edutech Pvt Ltd.
Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.
Website: www.ufaber.com
Who are we-
uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.
Role and Responsibilities-
- Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
- Scheduling free demo lectures for the students.
- Doing post demo calls and closing sales.
- Maintaining a pipeline of all sales administration using CRM software.
- Work on targets and under pressure as this is a hardcore sales profile.
- Flexible to work on additional days and hours.
What we offer you-
- A salary that you can't get in your current company.
- Incentives and perks that you can't imagine.
- A work culture that doesn't feel like work.
- Sales and marketing of travel related products and services to various corporate and business houses.
- Corporate relationship build up
- Business Development
Qualification Criteria –
- Graduation : Graduation ( Any)
- Fluent in English
- Shall be smart, dynamic and motivated
- Willing to travel.
- 2-6 years of experience in travel industry / corporate sales (preferable).
- Compensation :
- Salary - As per Industry Standard.
- Benefits - Incentive, Mobile bills and Convenience, Health Insurance (post confirmation)



