11+ ITGC Jobs in Delhi, NCR and Gurgaon | ITGC Job openings in Delhi, NCR and Gurgaon
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Key Responsibilities:
Conduct internal audits for PCI DSS, ISO 27001/9001, SOC 2, GDPR, HIPAA
Plan & manage audit schedules
Evaluate systems, processes & controls
Prepare audit reports & maintain documentation
Collaborate with IT, Security, Legal & Ops on remediation
Provide compliance training & support
Liaise with external auditors & ensure audit readiness
Improve audit tools & stay updated on compliance changes
Skills & Qualifications:
Strong knowledge of PCI DSS, ISO standards, SOC 2
Familiar with audit tools, risk assessments & IT basics
2–5 years in audit/compliance roles
Experience with internal & external audits
Excellent analytical & communication skills
Preferred Certifications (Optional):
CISA | CISM | ISO 27001 Lead Auditor | CRISC
Why Join Us?
Supportive, collaborative environment
Growth opportunities & certifications
Work on high-impact compliance projects.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or a relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
AAFT –a venture of Marwah Studio, under the visionary leader, Mr. Sandeep Marwah, has been Asia’s
first film school providing Media and Arts Education for more than 27 years now. We are India’s first
media university skilling creative talents across the country.
Established in the year 1990, Asian Academy of Film and Television (AAFT), is a Media and
Communication academy located in Delhi/NCR. It is located in Film City Noida, and is known for
offering various undergraduate, postgraduate, diploma and short-term courses in the fields of Cinema,
Mass Communication, Animation, Fashion and Photography. AAFT has been facilitating Media
education for more than 27 years, and all its courses are professional in nature. The academy is
approved by the UGC and recognised by the Ministry of Education.
AAFT has international accreditation from the International Chamber of Media & Entertainment
Industry. Till date, AAFT has trained more than 1 lakh students from 180 countries. The academy also
has collaboration with international universities such as New York University, USA, Oxford Business
College, United Kingdom and Deakin University, Melbourne, Australia. The training faculty members at
AAFT comprises industry experts and celebrities like Sonam Kapoor, Anil Kapoor and Nawazuddin
Siddiqui.
The group has ventured into Ed-Tech domain by launching AAFT Online envisions a single platform for
skilling and promoting creative talent across the globe. AAFT online aims at building a consortium of
the like-minded creative professionals by facilitating and promoting creative art skills across the world
by sourcing, engaging and collaborating via a technologically assisted eLearning platform.
We are on a mission to create a pool of market-ready creative talents in creative skills arts. An
integrated e-Learning platform exhaustively covering the national, international and multilingual
programs in creative arts skills, intending to make it accessible, affordable and inclusive to every
creative person present anytime, anywhere.
AAFT Online a world-class Ed-Tech platform to promote, share and collaborate with creative people.
It’s a common platform for learners and facilitators of creative talent.
Department: Sales
Designation: Learning Consultant
Key Responsibilities:
We are looking to hire passionate Inside Sales professionals for our Sales team. The role will be based
either based out of Gurgaon. The role involves high volume calling coupled with attractive monthly
incentives!
Your primary job responsibility will include (and not limited to):
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Driving inquiries & admissions for the various short term/long term learning programs being
offered.
Managing the entire sales cycle: starting from engaging with the large volume of well-qualified
leads till the final conversion i.e. enrollment in the program.
Counseling students via call/email on which program would be useful for their career
progression and suggest the best options.
Updation of the CRM on a regular basis.Mandates:
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Job Role: Inside Sales
Location: Sector 28, Gurgaon
Required Work Experience: 1-5 years (sales work exp.)
Educational Qualification: Graduation
Budget: 5-7 LPA fixed CTC + uncapped incentives
Shift Details: 6 days working; 10AM-7PM, Sundays fixed off.
Age Bracket: Not beyond 29 years.
Gender: Any.
Should be target oriented and a self-driven individual.
Proficient in Microsoft Office - especially Excel.
Excellent communication and interpersonal skills.
Laravel
CodeIgniter
PHP
GitAre you an experienced, ambitious Software Developer looking for a challenging role where you can learn and grow a lot more?
We are looking for motivated technical leads with skills in PHP-based frameworks to come to join our fast-paced, fun, and rewarding agile team of professionals.
If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!
We are offering superb career growth opportunities, great compensation, and benefits.Responsibilities:
- Technical Leads to provide solutions to technical issues, and are responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements
- Determining project requirements and developing work schedules for the team.
- Delegating tasks and achieving daily, weekly, and monthly goals.
- Liaising with team members, management, and clients to ensure projects are completed to standard..
- Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
- Keeping up-to-date with industry trends and developments.
- Updating work schedules and performing troubleshooting as required.
- Writing progress reports and delivering presentations to the relevant stakeholders.
- Framework Conduct peer-reviews and lead reviews and provide feedback.
- Develop, maintain, troubleshoot, enhance and document
Requirements:
- 6+ Years of IT industry experience
- Sound knowledge of PHP Based frameworks (Word press, Laravel, Drupal, Codeigniter JavaScript, HTML, CSS
- Ability to manage multiple projects and juggle priorities
- Hands-on experience with SQL/MySQL schema design, SOLID principles, REST API design
- Sound knowledge of estimation technique & design patterns
- Excellent technical, diagnostic, and troubleshooting skills
- Excellent communication, motivational, and interpersonal skills
Perks & Benefits: - Work from home/hybrid
- 5 days working
- Leave compensations
- Flexible working hours
- Exposure to the international market
- Medical Insurance
Go Programming (Golang)Experience using, operating, and developing on top of cloud infrastructures and services
Experience in Kubernetes/openshift
Dynamic personality who is able to be proactive and adapt to the evolving architectural and technological directions.
Goal-oriented with the ability to work as part of a team; flexible, with the ability to work on different topics at the same time
Excellent communication skills; knowledge of and experience with agile programming practices and pair programming practices
Experience in multiple modern programming languages like Go, Python, React.Js, etc
UI Experience will be an added advantage to enable Gitops UI workflows.
Experience with test-driven development, continuous integration (CI) and delivery (CD), committer or contributor model and pair programming, and experience using Git
Working experience of distributed systems
What you will do:
- Building exciting and high impact features for the small business community such as inventory management, billing, accounting, tax filing
- Having high user empathy, looking at the entire flow, taking care of all the edge cases and is creative in problem solving
- A customer-first approach - you must always think customer first and be absolutely unwilling to make compromises on customer experience.
- Past experience in creating products for small and medium businesses will be preferred
NodeJS (Node.js)
Javascript
MongoDB
ExpressDesired candidates must have 3-7 years of experience as NodeJs Developer.
If the candidate cannot relocate to Gurgaon, we can also provide permanent Work from home for this position.
Roles and responsibilities:
- Responsible for understanding functional and business requirements and translate them into effective code
- Provide support till deployment of code into production.
- Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
- Implement solutions as per the pre-defined framework /guidelines and adherence to processes
- Finding an optimal solution for the problem statement
- Conduct peer code review.
What candidate should know about:
- Excellent hands-on experience with Node.Js, Express.Js, JavaScript
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
- Ability to build REST services, Authentications, MVC applications
- Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
- Experience with Elastic Search, Redis.
- Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
- Self-learning abilities are required
- Familiarity with upcoming new technologies is a strong plus
• Build Solar EPC Business 3 to 10KW On-grid for Residential
• Develop client base for Solar Rooftop business
• Approach to Tenders Participant
• Develop Channel Partner by approaching to existing EPC super stockiest
• Promptly Response to a Sales inquiry
• Explore new geography to get more business
• Achieve sales target of 1 crore per month
What do we need?
1. Preferred MBA/B.Tech Candidate with 3-5 years’ experience
2. Deep understanding of solar products and their suppliers
3. Great communication skills, fluency in both English and Hindi
4. An attitude to get things done, willing to work a minimum of 2 years
5. Rigorous follow-up and Negotiation Skills to close B2B Orders
What do we offer?
1. Opportunity to work with India’s fastest growing SMB Company
2. Register under Startup India Program
3. Multifold chances to build a career in Solar Energy Sector
4. Exponential Growth in Salary and other remuneration
5. Great learning curve and hand-on experience with leadership team about solar in future
React Native
React.jsNodeJS (Node.js)
Android Development
iOS App DevelopmentWe are looking for a Sr. React Native Developer to help design and develop a new mobile application.
Roles and Responsibilities
1. Developing high-quality JavaScript code for the application.
2. Working closely with design and technology teams to gather requirements and formulate solutions.
3. Coordinating with back-end team to establish JSON-based APIs.
4. Deploying and managing application on Google Play Store & App Store.
5. Optimizing application for maximum speed, performance, and compatibility.
6. Making recommendations to address UI/UX issues.
7. Providing assistance to QA to ensure the app is properly tested and QAd.
Desired Candidate Profile
1. Bachelor's Degree or higher in Computer Science or related field.
2. Strong experience working with React Native on production apps, with knowledge of existing standards and best practices.
3. Strong experience in JavaScript, and Redux.
4. Experience with version control tools (GIT).
5. Experience with responsive design/implementation.
6. Familiarity with REST APIs.
7. Experience with common front-end development tools such as Babel, Web pack, NPM, etc.
9. A good eye for detail and a passion for high-quality user experiences.
Bonus
Knowledge in any or all of any or all of Swift, Objective-C, Java, and Kotlin is a big plus.
Angular (2+)MongoDBExpressNodeJS (Node.js)Javascript
Machine Learning (ML)
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