11+ ITGC Jobs in Delhi, NCR and Gurgaon | ITGC Job openings in Delhi, NCR and Gurgaon

Key Responsibilities:

Conduct internal audits for PCI DSS, ISO 27001/9001, SOC 2, GDPR, HIPAA

Plan & manage audit schedules

Evaluate systems, processes & controls

Prepare audit reports & maintain documentation

Collaborate with IT, Security, Legal & Ops on remediation

Provide compliance training & support

Liaise with external auditors & ensure audit readiness

Improve audit tools & stay updated on compliance changes

Skills & Qualifications:

Strong knowledge of PCI DSS, ISO standards, SOC 2

Familiar with audit tools, risk assessments & IT basics

2–5 years in audit/compliance roles

Experience with internal & external audits

Excellent analytical & communication skills

Preferred Certifications (Optional):

CISA | CISM | ISO 27001 Lead Auditor | CRISC

Why Join Us?

Supportive, collaborative environment

Growth opportunities & certifications

Work on high-impact compliance projects.

About Company

Buyume Is an E-commerce platform for Beauty professionals where they can buy Beauty products as well as educate themselves in the Salon and Beauty Industry.

Requirments

This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. 

We are looking for a candidate with any of the given below regional language proficiency

(Odia, Gujarati, Assamese, Bengali, Marathi, Malayalam, Telugu, Kannada, Tamil).

Responsibilities

• Research, target and open new client opportunities
• Develop targeted messaging to engage prospect companies and executives
• Qualify prospects by understanding customer needs and budgets

Qualifications

• 10+2
• 2+ years' previous sales experience
• Extrovert

Job Description :

1. 3+ years of professional experience working with React Native

2. Familiarity with TypeScript and JavaScript Ecosystems and tooling.

3. Experience working on large, complex systems.

4. Understanding of React Native best practices

5. Ability to create and maintain continuous integration and delivery of React Native applications

6. Knowledge of Integrating with third-party API's

7. Write unit and integration tests

8. Release applications to the Apple and Google Play stores

9. Work with native modules when required & follow the process using Source control.

10. Implement pixel perfect UI's that match the provided designs

11. Architect, build and maintain excellent React Native applications with clean code and best practices

Openings: 2

Experience :

- 3 to 4 years

- 4 to 5 years

JD –

Notice period - Immediate to 15 days

Exp – 5- 10 yrs.

• of 3+ yrs. working as HDE HRMS Functional consultant
• with Implementation / upgrade / user coordination
• with payroll is added adv.
• Excellent communication skills
• Excellent customer facing skills
• Well versed with JDE functionalities

• Generating leads through social media marketing
• Designing and planning project microsites and other promotional videos & GIFs
• Optimizing landing pages and user funnels
• Creating content/ editing, designing, posting, outreach to platforms, Govt, CSR, NGOs and then marketing. sharing and spreading
• Maintaining partnerships with media agencies, vendors and all possible growth partners

Desired Candidate Profile

• Excellent understanding of digital marketing concepts and best practices within the Edtech industry
• Ability to execute smart growth strategies with focus on outcomes
• Exponential growth mindset
• Knowledge of analytics tools (e.g., Google Analytics, Amplitude)
• Analytical, Problem-solving and Calculative aptitude
• Focus and discipline
• Humility to learn, share & keep improving
• Excellent and proactive communication in all formats    

Job Description:

We are looking for a candidate with 5-8 years of experience in Agile methodologies like SCRUM, XP, Kanban, SAFe and fluid, along with in-depth knowledge of agile values, design thinking, customer value, product management, etc. with strong experience in Agile transformations from design to implementation.

Responsibilities:
- Preparing monthly project status updates and capital forecasts per established processes
- Disrupting and improving the way teams work by increasing organizational agility to produce dramatically better outcomes
- Preparing and conducting periodic project status reports to update teams and executive management regularly on progress, risks, and issues
- Understanding break down of backlog into tasks, defining effort (as complexity), and estimating initial remaining hours
- Designing an optimal system by meeting project requirements while maximizing characteristics such as scalability, security, reliability, durability, and cost-effectiveness
- Facilitating the process for building up multiple products parallel and doing continuous integration

- Focusing on customer values, coaching teams to embrace the right mindset in ways of working (cadence, ceremonies, tools), and on-boarding new teams with the setup of working processes

- Anticipating and identifying impediments (systematic, behavioral, etc.) and working with

the right team members to resolve them

- Monitoring the team's outcomes and dynamics while assisting them in improving team performance and agile maturity

Required Skills:
- Experience with Jira or any other Agile project management tool
- Good understanding of Agile development processes
- Strong working knowledge of technical engineering best practices including test-driven development, continuous integration, DevOps

- Good Documentation and Reporting Skills
- Good Analytical and Problem-solving skills

- Good Communication skills

- Strong Decision-making skills

Note: Certification in CSM, PSM or related field will be an added plus

Perks and Benefits 

Medical Insurance and other perks.

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge