TECHNICAL MANAGER (INFRA)

ROLES & RESPONSIBILITIES:

• Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards.
• Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.
• Identify, log and resolve technical problems with software applications or network systems.
• Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.
• Create, maintain, and distribute reports of progress to senior leadership.
• Installation and Software Support on Anti-virus software, Email Client (Outlook), MS Edge, Chrome & other Business Critical Application.
• Good Knowledge of Windows Operating Systems & Chrome Operating Systems.
• Good knowledge of Cloud Drives.
• Basic Knowledge of VPN.
• Basic knowledge of FTP.

DESIRED CANDIDATE PROFILE:

• Basic Technical knowledge of PCs.
• Technical knowledge of Operating Systems like Windows 7 / 8.1/ 10.
• Basic Knowledge of MS Outlook troubleshooting, Internet & Networking.
• Good Technical knowledge of hardware, software & Switches and ADSL Modem.
• Strong problem-solving skills are required.
• Must have the ability to learn new skills and keep current with rapidly changing information technology.
• Must have excellent oral and written communication skills and be able to work effectively with all employees.

 

LeadSquared is a leading customer acquisition SaaS platform used by over 25,000 users across 25 countries to run their sales and marketing processes. Our goal is to have million+ users on our platform in the next 5 years, which is an extraordinary and exciting challenge for Engineering team to work on.The Role :Our entire platform is hosted on AWS, comprises of web applications, web services, APIs, databases, analytics systems, storage and networking systems. We primarily use Windows Servers to deploy customer facing web applications and backend services and applications. We are looking for an energetic IT professional with expertise in Windows Servers and networking to help us with these responsibilities, and eventually grow into a full-fledged devops professional working on monitoring, operating and administering our cloud platform :1. Help with build and release across test and staging environments2. Help setup Windows server and IIS hardening guidelines3. Help setup AV and security patch process on production servers4. Write scripts to automate Devops jobsRequirements : - Hands-on experience in Windows Server administration- Strong understanding of networking fundamentals - NAT, VPN, DNS- Knowledge of web servers and IIS configuration- Working experience in PowerShell scripting. - Understanding of Amazon Web Services and Cloud in general.

Network Admin

 

What is the role?

As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key responsibilities

• From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
• Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
• Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
• Provide desktop support to the employees and manage the IT helpdesk.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Responsible for capacity, storage planning, and database performance.
• Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
• Represent the IT department during various internal and external ISMS and Quality audits.
• Maintaining the register of all the IT Assets, Including hardware's and Software's.
• Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
• Maintain procedures and reports that provide technical support to the entire organization.
• Support the implementation of new solutions or applications for the organization. 
• Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.

What are we looking for?

• 5+ years of database, network administration, or system administration experience.
• Strong communication, organizational, problem-solving and time management skills.
• Ability to work independently and apply analytical skills.
• Familiarity with various operating systems and platforms.
• BSc/BA in Information Technology, Computer Science, or a related discipline.
• Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
• A proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
• Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.

Whom will you work with?

This is an individual contributor role and you will be reporting to the Head – HR & Admin.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

 

Duties & Responsibilities
1. Implement high-quality cloud architectures that meet customer
requirements and are consistent with enterprise architectural standards.
2. Deep understanding of cloud computing technologies, business
drivers and emerging computing trends.
3. The ideal resource will have experience across enterprise-grade hybrid
cloud or data centre transformation.
4. Install, configure and upgrade MySQL/Postgres cluster database
software.
5. Experience in setting-up DR for RDBMS DBs in Linux environments.
6. Create, configure, manage and migrate NoSQL databases (Redis,
Cassandra and MongoDB).
7. Manage day to day operations from development to production
databases.
8. Monitor the health of cloud services and databases.
9. Good understanding of NoSQL/relational databases.
10. Troubleshoot NoSQL/RDBMS databases general/performance
issues.
11. Experience in Linux OS and scripting.
12. Hands on experience on Azure, GCP and AWS clouds and its services.
13. Knowledge in python/ansible is an added advantage.
14. Leveraging open source technologies and cloud native hosting
platforms.4
15. Design and recommend suitable, secure, performance optimised
database offerings based on business requirements.
16. Ensure security considerations are at the forefront when designing
and managing database solutions.
17. Maintenance work to be planned meticulously to minimise/eradicate
self-inflicted P1 outages.
18. Ability to provide technical system solutions, determine overall
design direction and provide hardware recommendations for complex
technical issues.
19. Provisioning, deployment, monitoring cloud environment using
automation tools like Terraform.
20. Ensure all key databases have deep insight monitoring enabled to
enable improved capabilities around fault detection.

Required Qualifications:
• Minimum 6-8 years of experience as an Database Administrator
preferably in a cloud environment.
• Application migration experience that involves migrating large
scale infra between clouds.
• Experience in executing migration cutover activities. Support UAT,
troubleshoot during and post migration issues
• Ability to work independently on multiple tasks with minimal
guidance Ability and desire to work in a fast paced environment5
• Contribute to overall capacity planning and configuration
management of the supporting infrastructure
• Review recommendations around Security, Availability,
Performance, and from Cloud platform
• Ability to remain flexible in a demanding work environment and
adapt to rapidly changing priorities.

Requirements:

• 4+ years of experience in developing database applications and reports
• Expert in SQL in various databases with good exposure to MySQL
• Hands on experience in query tuning for applications, APIs and reports
• Expertise in developing database procedures, triggers and events.
• Experience in AWS Aurora.
• Excellent communication skills.

- Ensure reliability and efficiency of both large-scale cloud systems and business-operations

- Build and manage systems, infrastructure and applications through automation

- Develop and maintain CI/CD pipeline

- Build/Maintain alerting and monitoring service

- Automate all manual operations work

 

- Strong experience of AWS ecosystem

- Good working experience in python

- Experience in CI/CD tools like Jenkins

- Experience with Infrastructure automation tools like salt stack or chef is a plus

 

- Minimum 4 Years of work experience in Site Reliability.

- Extensive experience in supporting production Internet services

- Systematic problem-solving approach, coupled with effective communication skills and a sense of drive

As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements. 

Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps

Primary Responsibilities:

Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization.

Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management

Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks.

Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.

Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach

Required Technical skills and Experience

• Over 10+ years of experience as IT Infrastructure Architect
• Bachelor / Masters Degree in Computer Science, Information Technology or related field
• Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud.
• Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing.
• Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage
• Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure
• Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF 
• Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift
• Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc.
• Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu
• Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring.
• Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments.
• Implements security improvements by assessing current situations; evaluating trends; anticipating requirements.
• Determines security violations and inefficiencies by conducting periodic audits.
• Upgrades system by implementing and maintaining security controls.
• Must have knowledge of leading storage backup solutions.
• Experience with one or more Unix shell scripting languages (Bash, C-Shell)

• Team mentoring and support for ramping up new engineers
• Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones
• Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time.
• Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of :  - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS
• Ability to work independently while tackling complex problems
• Passionate to palm ownership and responsibility of the systems - 24x7

MINIMUM QUALIFICATIONS, Roles and responsibilties:

• BS/MS in Computer Engineering or related technology field
• 10+ Years of Experience in Software Development
• Experience in  writing code for embedded systems, Proficient in C/C++ coding and intel DPDK
• Understanding of network interface drivers
• Experience with VMware, AWS, MSAzure, Google Cloud Platform.
• Knowledge of micro services and containerization
• Experience in building Networking Security Products
• Knowledge of Networking, TCP/IP Protocol Suite
• Design, code embedded features/solutions for the ShieldX Product
• Design write, extend and troubleshoot datapath code for switching, routing, NAT, TCP and TLS
• Work closely with other development , Product and Test Teams

• BS/MS in Computer Engineering or related technology field
• Excellent communication and Team player skills
• Should be a self-starter and be able to adopt to dynamic fast-paced environment.
• Able to work 40 hours a week

Hi , We are Civil Maps . Civil Maps, provider of 3D mapping technology for fully autonomous vehicles, has raised a $6.6 million seed funding round from Ford Motor Company, Motus Ventures, Wicklow Capital, StartX Stanford and Yahoo cofounder Jerry Yang’s AME Cloud Ventures. Civil Maps’ mission is to make it possible for fully autonomous vehicles (SAE Levels 4-5) to drive anywhere smoothly and safely. Through artificial intelligence and vehicle-based local processing, Civil Maps converts sensor data into meaningful map information built specifically to direct fully autonomous vehicles. The company will use the seed investment to accelerate product development and deployment with a number of leading automotive companies and technology partners. Civil Maps’ artificial intelligence software aggregates raw 3D data from LiDAR (high-resolution laser imaging), camera and other sensors onboard autonomous vehicles and organizes the information into machine-readable maps. The information is vastly more actionable information than today’s mapping systems and requires a fraction of the data storage and transmission for existing technologies. Thanks to this light data footprint, Civil Maps’ spatial information is far less costly to transmit over cellular networks, enabling the company to more easily crowdsource, update and share road data in real time—a major improvement over the lengthy processes that require human annotation in current use. As a result, the company can quickly generate and maintain maps that give fully autonomous vehicles the comprehensive and precise knowledge to autonomous operate safely and smoothly on all roads. About the Opportunity : This is an opportunity to work on some of the most exciting problems in the autonomous vehicle industry. Civil Maps is looking for a Devops engineer to grow its overall infrastructure. You will be interacting with a completely custom-made distributed computing framework, handling terabytes and petabytes of machine vision data, and millions of requests from robotic platforms. In our interdisciplinary teams, you will get acquainted with the many facets of 3D map creation: data collection, geospatial registration, feature extraction, auditing. Come work on novel challenges, learn and grow while helping Civil Maps achieve on-demand perception of the world around us. We are hiring the professionals for the below skills: Work Location : Hyderabad Job Description for DevOps Enginner: Experience : 3-15 yrs Responsibilities : Deliver next generation distributed applications using a variety of tools to include Kubernetes, Ansible, RHEL, Openshift, Atomic, Mesos, Openstack and Docker. Build solutions and provide a framework for Microservices and DevOps. Bring knowledge and help with continuous integration, deployment and security. Automating the Build & Deployment environment with relative tools. Troubleshooting Build & Deployment issues. Experience with the following : Deploy, manage Continuous Integration tools (Jenkins, Travis etc..). Cloud-based deployments (AWS, Azure, OpenStack). Linux administration, usage, and bash scripting (Bash, Batch, Powershell) Deploying MEAN stack applications. Security tools like Fortify, Nessus. Network architecture (routing, load balancing, firewalls, VLANs). Virtualization (VMWare, XEN, KVM, Openstack). Container technologies (Mesos, Docker, Rocket, etc.). Experience in setting up backup and restore mechanism for the DB and other relevant systems.

The AWS Cloud Solution Architect is responsible for the engineering of business and technical solutions leveraging AWS. Delivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support. Supporting the Dev team with migration from On-premise to Cloud. Implementing security best practices, and analyzing the partner compatibility. Automation of manual tasks using Ansible, Python following the standard DevOps practices. Key Responsibilities: Manage and support 24x7 AWS environments. Automate the manual pre-provisioning, deployment and post-provisioning tasks by using Ansible, Python, Shell scripts and adhere to the standard DevOps practices (CI/CD). Devise and implement security, operations best practices. Implementing development, production environment for cloud environment. Backup, Archive and Recovery planning and execution of the cloud. Throughput monitoring, load balancing, improving the overall system health by optimizing the key AWS resources. System and IT Operations. Real-time troubleshooting and problem resolution. Patching and system updates. Desirable Skills: Hands-on experience with AWS and strong understanding of AWS capabilities and limitations. Thorough understanding of Cloud Computing virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service. Cloud delivery models and the current competitive landscape. Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc) and have experience with orchestration to develop a cloud solution. Should have good knowledge of AWS services like EC2, S3, Glacier, ELB, RDS, SQS, SWF, EBS, Auto Scaling etc. Working experience with setting up an environment using Cloud Formation templates (CFT’s) will be added advantage. Should have experience in using AWS APIs and building automation scripts invoking the APIs. Knowledge of IaaS, PaaS, SaaS along with Private, Public and Hybrid Cloud technologies. Knowledge of monitoring, logging and cost management tools that integrate with AWS. Hands-on experience with database architecture and modeling, RDMS and No-SQL. Should have a good understanding of data archive/restore policies. Skills & Attributes: Working experience on AWS services. Working experience in writing Shell Scripts. Working experience in Linux and Windows administration. Working experience on any of the RDBMS and NoSql. Good presentation, communication skills. Good team player. Qualifications: 4 Year Engineering Degree. Minimum 5 years of IT experience. Minimum 3 years of AWS hands-on experience. Excellent oral and written communication skills in the English language Desirable Certifications: Certified Solutions Architect (Associate or Professional) Certified SysOps Administrator – Associate Must be willing to provide 24x7 on-call support on a rotational basis with the team.