11+ Policy writing Jobs in Bangalore (Bengaluru) | Policy writing Job openings in Bangalore (Bengaluru)

HR ASSISTANT

Responsibilities 

HR responsibilities include formulating and reviewing policies, working towards PMS and succession planning, identifying training needs, work closely with senior management towards setting up processes in different departments, driving recruitment process in proactive manner.

• Good understanding of full-cycle recruiting and strategic HR administration.
• Basic knowledge of labour legislation and competitive policy formulation.
• Organizational skills – HRIS Management, reporting & analysis, setting of the processes.
• MBA/PG with HR specialization.
• Problem solving capabilities necessary to accomplish the duties and tasks of the position.
• Ability to correctly make decisions involving employee issues/ problems including when to escalate the problem to a more senior consultant Exceptional written and oral communication skills Excellent organizational and planning skills
• Ability to share knowledge and work in a strong team oriented environment. Detail oriented Proficient in Word, Excel, PowerPoint, and e-mail.
• Pursue an Attitude of Learning and Development, Attends seminars and meetings relative to the HR profession, Should have cultivate interpersonal skills, Develop negotiating and public speaking skills.

EXCECUTIVE ASSISTANT

Responsibilities

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Manage executives’ calendars and set up meetings
• Make travel and accommodation arrangements
• Rack daily expenses and prepare weekly, monthly or quarterly reports
• Oversee the performance of other clerical staff
• Act as an office manager by keeping up with office supply inventory
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes during meetings
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

Job Title: Associate Backend Engineer

Job Summary:

We are looking for an enthusiastic and motivated Associate Backend Engineer with 1 to 2 years of experience to join our growing engineering team. Whether you're a recent graduate or have some industry experience, this role offers a strong foundation to grow your skills in real-world backend development. You’ll work closely with experienced engineers and contribute to the design, development, and maintenance of scalable backend systems that power our products.

This position is ideal for individuals who are eager to learn, write production-grade code, and grow into a high-performing backend engineer.

Website: https://www.thealteroffice.com/about

Key Responsibilities:

• Assist in building and maintaining backend services and APIs for web and mobile applications.
• Work with both relational (MySQL, PostgreSQL) and NoSQL (MongoDB, Redis) databases for data modeling and storage.
• Write clean, maintainable, and well-documented code under guidance.
• Contribute to authentication, authorization, and other core backend features.
• Collaborate with cross-functional teams including product, frontend, and QA to deliver complete features.
• Participate in code reviews and incorporate feedback to improve code quality.
• Debug issues, write unit/integration tests, and help maintain service reliability and performance.
• Learn to work with CI/CD pipelines, version control (Git), and deployment workflows.
• Use tools like Docker, basic cloud services (AWS/GCP/Azure), and optionally explore monitoring/logging tools.
• Explore new technologies such as GraphQL, WebSockets, or message queues (e.g., Kafka, RabbitMQ) when relevant.

Requirements:

• 1 to 2 years of backend development experience, including internships, academic projects, freelance, or open-source work.
• Familiarity with at least one backend programming language (e.g., Python, Java, Go, JavaScript, etc.).
• Basic understanding of RESTful APIs, HTTP, databases, and server-side logic.
• Exposure to SQL and NoSQL databases and understanding of CRUD operations.
• Familiarity with Git and fundamental development workflows.
• Willingness to learn and apply best practices in scalability, security, and asynchronous programming.
• Strong problem-solving mindset and eagerness to take feedback and grow.
• Good communication and collaboration skills in a team environment.

Roles and Responsibilities: -

Identify and develop new business opportunities among brands and corporates - Build and maintain strong relationships with key clients, by assisting and providing suitable solutions - Generate revenue by meeting or exceeding sales targets through effective sales techniques - Collaborate with internal teams to ensure the smooth delivery of services and customer satisfaction - Prepare sales presentations, proposals, and contracts for potential clients - Participate in networking events and industry conferences to expand business connections - Provide regular reports on sales activities, pipelines, and forecasts - Contribute to the development of marketing strategies and initiatives to attract new clients - Maintain a high level of product knowledge and continuously update knowledge about the company's offerings - Provide after-sales services to key clients to build rapport.

Qualifications: - Minimum of 2 to 5 years of experience in business development or sales, preferably in a B2B environment - Proven track record in achieving sales targets and driving revenue growth - Strong negotiation and communication skills with the ability to build rapport with clients - Experience in membership sales and managing key accounts is highly desirable - Knowledge of the barter industry or experience with barter trade is a plus - Ability to work independently, take initiative, and drive results - Proficiency in Microsoft Office Suite - Willingness to travel for client meetings and industry events as required 

If anyone interested then apply through link:- https://tiny.cc/NGtalent 

FLUTTER DEVELOPER               

GormalOne LLP. Mumbai IN

GormalOne is on a mission to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are a dairy-focused technology solution provider with a vision to resolve the pain points of everyone in the dairy ecosystem. We are building a comprehensive platform for cattle management where farmers to AITs (Artificial Insemination technicians), para vets, veterinarians, consultants, and corporates can collaborate and benefit each other using data. Nitara offers an easy-to-use artificial intelligence-enabled herd management system for farmers/veterinary/paraprofessionals/AITs.

We are looking for a Flutter developer who has a passion for pushing mobile technologies to the limits. This Flutter app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Flutter programming works closely with other app development and technical teams.

Responsibilities

• Design and build advanced applications for the Flutter platform targeting Android and iOS platforms
• Deploy the built apps in the play store and app store
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with external data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement modern technologies to maximize development efficiency
• Use SOLID principles and design patterns effectively while coding
• Follow general coding guidelines
• In-depth knowledge of DART is necessary
• Working experience in git

Basic Requirements

• Have published more than one original Flutter app
• Built and deployed the flutter app on both Android and iOS platforms
• Experience with offline storage, threading, and performance tuning.
• Familiarity with the use of sensors such as gyroscopes and accelerometers.
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.
• In-depth understanding of Object Orientation and any of the object-oriented languages like Java or C#
• Understanding agile development method
• Knowledge of HTML, CSS, and JavaScript

Preferred Requirements

• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven software development experience with Flutter skills
• Proven working experience of minimum 2+ Years in Flutter app development

Kindly note: Salary shall be commensurate with qualifications and experience

Role and Responsibility – Relationship Manager

• Act as relationship manager for the Paid customers of NoBroker.

• Build sustainable relationships and trust with customer accounts through open and

interactive communication.

• Identify and assess customers’ needs.

• Service customer in finding the right tenant / house as per the requirement of customer.

• Dial outbound and attend inbound calls of customer and leads.

• Use internal tools and methods to provide best possible service to the customer.

• Negotiate with leads on behalf of customer.

• Keep customer up-to date on the progress of his account.

• Follow communication procedures, guidelines and policies.

• Go extra mile to provide excellent customer service

Education- Any Under Graduate and Post Graduate.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

Qualification / Education and other Requirements:

• Education Bachelors

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

• Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam and good speed Internet connection is a must

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Zonal School Sales Manager

About the role :

At HealthSetGo, we have a team of bright, passionate business development managers, who believe in our company motto that we don't just sell our solutions to our customers, but we sell ourselves: our love of innovation, our empathetic approach to winning and retaining customers, and desire to delight everyone we come in contact with. We want someone to be a part of this team and take HealthSetGo to further greatness.

This exciting role will involve the following responsibilities :

Strategy :

- Take responsibility for Business Development strategy and its execution

- Decide on roll-out strategy, manage process of growing into new markets

- Identify potential business opportunities, size the opportunity to determine its attractiveness and priority, prepare a plan for addressing it, and executing this plan directly

- Work closely with Product, Tech and Ops teams to design leading products with revenue impacts

- Give feedback and insights to how products are viewed by the market, and give input into product management and development prioritization processes

Process :

- Manage sales process, systems and pipeline to achieve 'scalable intimacy' and win valuable business swiftly

- Manage account management process and systems to ensure customer loyalty and retention, encourage word-of-mouth advertising, high customer satisfaction, and increase in value for existing accounts

Business Development :

- Actively pursue strategic or large business development opportunities, taking responsibility for winning the business and maximizing its commercial success

- Identify new channels for integrating or distributing our technology, and leading the development and success of those new channels

- Strike deals to maximize monetization potential of the product set, including identifying and prioritizing new opportunities

About you :

Here at HealthSetGo we value dedication, enthusiasm, and a love of innovation. We are disrupting the Healthcare industry, and welcome candidates who want to be a part of this ambitious journey. But it's not just hard work, we definitely appreciate a bit of quirkiness and fun along the way. You have a strong technical background, able to understand the capabilities of our technologies and design high-level solutions for potential customers and partners you will have experience selling education, Edutech, or childcare solutions to Schools or Government you will have experience of sales and account management

- You recognize the role account management can play alongside sales, and can create initiatives and campaigns for retention and engagement alongside new business and marketing initiatives

- You will have a strong understanding of the education, healthcare, and schools space, with a network of contacts you have built up in those circles

- You will be brilliant at spotting new channels for our product and services, and have the confidence and tenacity to reach out and develop those channels to achieve revenue targets

- You will be a natural negotiator, able to get contracts and deals signed with partners and knowing where to push and where to acquiesce, building a relationship alongside winning the deal

- You will love winning deals, and create a culture of vibrancy and success within your department

- You are able to think strategically alongside a passion to turn strategy into results

- You will be charming, personable, and sincere, embodying the HealthSetGo spirit as you interact with the outside world

- You are a natural communicator, not just to your peers but providing insight and updates to the office of the CEO

- You have a sense of humour, are ambitious, and love the thrill and madness of working in a start-up environment.

About HealthSetGo :

HealthSetGo is India's largest healthcare organisation for schools with the mission to nurture the largest network of health promoting schools; hence achieving the vision of a healthy India. Founded by Priya Prakash, HealthSetGo currently operates in over 70+ cities across India with 250,000+ students and parents under its award-winning flagship Health Program HealthSetGo CARE which monitors the healthy growth and health education of students at School. Aligned with the Sustainable Development Goals 3&4, HealthSetGo aims to nurture India's health ecosystem. HealthSetGo has won many awards including Indian Education Award, IDA Award, Healthcare Innovation Award, Cartier Women's Initiative Award with its founder being inducted into the Forbes 30 under 30 Asia 2018 list.