SRE Engineer

We are looking networking professionals with the following skill set,

Experience :6+ years of experience in the networking domain

Key skills:

• Must have 6+ years of experience in C/C++ programming language.
• Knowledge of Go programming language and Python programming language is a big plus.
• Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
• Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
• Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
• Experience with eBPF is a plus.
• Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
• Familiar with containerization solutions like Docker/Kubernetes etc.
• Familiar with server less technologies such as AWS Lambda.
• Exposure to machine learning technologies and distributed systems is a plus

• Preparing Scope of Work and Project Plans for the Solution.
• Preparing High Level & Low Level designs as per proposed Solution.
• Design and Implementation of Routing and Switching technologies.
• Design and implementation of Data Centers on SDN technologies e.g. Cisco ACI, VMware NSX.
• Campus LAN and Wireless design, Implementation and Troubleshooting.
• Design and implementation of software defined campus network e.g. Cisco DNA, SD-Access
• Design, Implementation of WAN, and SDWAN Technologies.
• Hands on experience on WAN optimization technologies.
• Troubleshooting and repairing network issues, as well as developing, applying
• Hands on experience on WAN optimization technologies.
• Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
• Monitoring and performing routine tests on an assigned system and reporting results.
• Identifying opportunities for continuous improvements
• Contributing and producing regular status reports as required
• Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion
• Create project documentation and procedures
• Excellent communication (written and oral) and interpersonal skills
• Knowledge and experience of ITIL based service processes: Incident Management, Change Management, Release Management, Problem Management, etc.

The Network Engineer position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.

Detailed Description

Essential Duties and Responsibilities:

• Responsible to provide on-call support in a 24/7 environment and remedy network outages or other interruptions.
• Maintain existing network equipment, installing new equipment and replacing faulty equipment in plant environments. Vendor and warranty management for network hardware and software.
• Design, implement, document, and test Disaster Recovery process and procedures for network infrastructure
• Manage network infrastructure backup and recovery processes
• Security and critical IOS update patch management
• Advise team for network infrastructure-related issues
• Proactive monitoring of to identify outages, service degradation, or security threats and responding accordingly
• Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
• Design, implement, and maintain network infrastructure to meet SLA requirements
• Design, implement, and maintain Firewall infrastructure for internal and remote use.
• Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
• Designing, maintaining, and effectively operating Local Area Networks (LANs) and Wide Area Networks (WANs), Wireless, Internet Connectivity, and Network Security
• Prepare and ensure accuracy of documentation, procedure manuals, and help sheets for network installations, including data, voice, and video systems.
• Assist in development of business continuity and disaster-recovery plans, and maintain current knowledge of the plan. Respond to emergency network outages in accordance with business continuity and disaster-recovery plans
• Performs other duties as assigned
• This position will require an onsite presence and 80% local travel, as it will be supporting our utilities in the Greater Indianapolis Area

Job Requirements

Required Qualifications:

• Four-year degree with emphasis in Computer Science, Computer Technology, MIS or equivalent experience.
• Minimum 5 years of designing and supporting network devices and network protocols (Network switches, Firewalls, Wireless controllers and APs, BGP, OSPF, EIGRP, SIP and layer 2 protocols Spanning Tree, VPC, VDC and VTP).
• Experience with Watchgaurd Firewall, Active Directory, NPS, and RADIUS configurations
• Good interpersonal skills to interact with customers and team members
• Strong organization skills to balance and prioritize work
• Ability to work independently and as part of a team

Installation, Configuration and Troubleshooting of Network Equipment e.g CCTV Camera, Network Switch, Router, Wi-fi, Server and Desktop computer etc. Willing to travel entire India based on project requirement.

As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements. 

Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps

Primary Responsibilities:

Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization.

Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management

Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks.

Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.

Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach

Required Technical skills and Experience

• Over 10+ years of experience as IT Infrastructure Architect
• Bachelor / Masters Degree in Computer Science, Information Technology or related field
• Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud.
• Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing.
• Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage
• Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure
• Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF 
• Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift
• Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc.
• Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu
• Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring.
• Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments.
• Implements security improvements by assessing current situations; evaluating trends; anticipating requirements.
• Determines security violations and inefficiencies by conducting periodic audits.
• Upgrades system by implementing and maintaining security controls.
• Must have knowledge of leading storage backup solutions.
• Experience with one or more Unix shell scripting languages (Bash, C-Shell)

• Team mentoring and support for ramping up new engineers
• Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones
• Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time.
• Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of :  - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS
• Ability to work independently while tackling complex problems
• Passionate to palm ownership and responsibility of the systems - 24x7

∙ Computer Science related Bachelor's Degree or equivalent experience 

∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience) 

∙ Familiarity with LAMP stack technologies, experience supporting 

∙Must be capable of working on Linux System. 

∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration. 

∙ Strong DNS management and automation background 

∙ Strong scripting (bash, php, perl) skills 

∙ Good understanding of TCP/IP networking and troubleshooting 

∙ Clear communication and documentation of projects and procedures 

∙ Strong problem solving skills 

∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects. 

∙Strong Cloud Architecture experience. 

∙Cloud Security 

∙Added Advantage with knowledge of Microservices/API/ Queue systems 

∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT 

Responsibilities: 

∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.

∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites. 

∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment. 

∙ Administer Apache web server, Load balancer and MySQL Server 

∙ Work on System Security and IPTable configuration 

∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture. 

∙ Document system configuration, processes, and procedures. 

∙ Share responsibility with team members for rotating on-call duties.