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Renowned NGO
Agency job
via Merito by Jinita Sumaria
Pune
6 - 12 yrs
₹10L - ₹12L / yr
IT service management
IT operations
IT Strategy
IT project management
Operating systems
+4 more
We are looking for a Lead - Technology & Data Cell for one of the renowned NGOs in Pune.

Role - Lead (Technology & Data Cell)
Experience - 6+ years
Job Location - Aundh, Pune, Maharashtra

About our Client :-

Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
 
About the Role -
The Lead for Technology and Data consultant Cell has the opportunity to create and implement the vision for enabling the organization to serve 1 million youth by 2030 by using cutting-edge technology and data systems.
They will Tech enable organizational systems for effective operations, devise data solutions for effective decision making and strategic direction. They will closely work with the program teams to fully understand the
program landscape and implement technology solutions accordingly. Implementation would include being the single point of contact for the Software service provider, end to end back-end support and training of the users.
 
Roles and responsibilities:

- Design and Implementation/upgradation of a Tech platform for the Livelihood program:
In collaboration with the Software service provider, an ERP system is being developed and is close to going-live. The responsibilities would include:
i) Understanding the business requirements w.r.t the platform
ii) Data migration: Migrating the legacy data on the platform in the required format whilst ensuring accuracy of the data
iii) End-user training across centers and central team: Hand Holding the team along with Service provider during go-Live and implementation
iv) Troubleshooting wherever required through constant updates and follow-up on system glitches and ensuring resolution with the support of Software service providers.
v) Monitoring of the system application across centers. Identifying required improvisations and suggesting the same.
vi) Coordinating with software service provider for changes and support required for smooth running of the application
vii) Managing and maintaining SMS/Email gateways, domain, servers etc.
viii) Meaningful data extraction and reporting.
ix) Establish Data systems: Establish protocol for data storage and data sharing.
 
Technology requirements for the organization:
i) Identify technology requirements for Donor management, HR management and all other areas as required.
ii) Manage complete hardware requirements across locations including but not limited to server space, computers, internet solutions and data security.

- Data Analytics: 
Facilitate culture of data-driven decision making within the organization, including but not limited to, provision of relevant data analytics to the program team.

- Knowledge Management: Lead the overall knowledge management system for the organization and enable data to be available on cloud with a clear protocol for sharing and storage.
 
What are we looking for:

- Education: BE Computers
- Experience: Project management experience of 5+ years
- Data management skills Proven understanding the principles of data management and administration.
- IT and database skills Familiarity with modern databases and IT systems. - Candidates with a fair understanding of PHP and SQL databases would be preferred.
- Analytical skills
- Problem-solving skills
- Partnership management
- Excellent verbal and written communication skills.
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Cloudbees

at Cloudbees

1 recruiter
Pritam Dayaramani
Posted by Pritam Dayaramani
Remote only
4 - 10 yrs
₹8L - ₹15L / yr
Python
Powershell
Scripting
API
Troubleshooting
+6 more

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.


RESPONSIBILITIES:

  • Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
  • Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
  • Prepare and ship computers to all users based on company standard policy
  • Responsible for general IT operations and user support
  • Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
  • Design, plan and implement systems automation as required for better efficiency to support team projects
  • Accurately record transactions and processes using a designated tracking software
  • Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
  • Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
  • Develop, deploy and maintain the automation and user life cycle workflow
  • Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
  • Leads systems' incident support and troubleshooting for complex and non-complex issues.
  • Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; 
  • Provides insight into recommendations for technical solutions that meet design and functional needs.
  • Completes work assignments and supports business-specific projects by applying expertise in the subject area; 
  • Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
  • Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
  • Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.


REQUIREMENTS:

  • Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
  • Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
  • Hands-on experience working and supporting Mac and Windows OS
  • Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
  • Superior time management skills including a sense of urgency and proactive approach.
  • Capable to manage multiple tasks/ projects simultaneously
  • Excellent analytical and problem-solving skills.
  • Demonstrated ability to work independently and in a team environment.
  • Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
  • Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
  • Experience with API integrations
  • Flexibility to work during the holidays and an on-call rotation


PROFESSIONAL BACKGROUND / SKILLS:

  • Bachelor's degree in Computer Science or related degree or related experience required.
  • CompTIA A+ certification a plus
  • 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
  • Strong Knowledge of Google Suite, Atlassian, and Okta administration
  • Strong Knowledge of scripting languages (Python, Google Script, etc)
  • Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
  • Experience in software development and knowledge of scripting languages.
  • Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
  • Strong ability to work both individually and in a team environment



At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

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Lobotus Technology

at Lobotus Technology

2 recruiters
Priyanka Hazare
Posted by Priyanka Hazare
Bengaluru (Bangalore)
1 - 2 yrs
₹2L - ₹3L / yr
Lead Generation
Database marketing
Email Marketing
IT Strategy

Lead Gen Executive – Day/ Night Shift

 

Job Description

  • Work closely with the sales team in identifying target markets, target accounts and services to be covered in the business development (lead generation) activity.
  • Plan and oversee segment and account level research and map the account, identify potential clients, identify key needs.
  • Oversee Contact database management – data sourcing, contact qualification, classification, communication and updates.
  • Plan out lead generation campaigns with the head of field marketing, including email and calling campaign plan, lead qualification follow-up and nurturing.
  • Oversee calling, lead qualification and handover to sales.

 

Tracking and Reporting

  • Report weekly activity and log all lead related data.
  • Pipeline reporting and tracking from lead to pursuit to closure.

 

KRAs-            

  • Development and execution of quarterly and yearly lead generation plan.
  • Performance indicators will include-
  • Quality of leads generated
  • Progression of leads into opportunities
  • Number of deal closures and new client acquisition
  • Value of business generated
  • Overall team management, training, and performance management

 

Requirements:-

 

  • Experience: 1- 3 years
  • Ability to work in a goal oriented environment under pressure.
  • Strong interpersonal, written and communication skills a must.
  • Experience working with multiple products and services.
  • Confident and polished phone prospecting skills required.
  • Outstanding skill in the use of Word, Excel, and various email programs.
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Semperfi Solution

at Semperfi Solution

1 recruiter
Ambika Jituri
Posted by Ambika Jituri
Bengaluru (Bangalore)
6 - 7 yrs
₹10L - ₹20L / yr
.NET
IT Strategy

Experience: 6+ years

Qualification: BE/B.Tech, M.SC, MCA.

Roles and Responsibilities:

•       Highly motivated Individual contributor.

 

•       Requirement Analysis and freezing of the scope.

 

•       Designing of the Architecture and Development approach.

 

•       Technical Design, Architecture and Landscape documentation.

 

•       Design and Code Reviews.

 

•       Subject Matter Expert for development/Architecture related queries.

 

•        Coordinating the QA(Unit, Integration and System) & BA team.

 

•       Customer related Queries, issues and Resolutions, Requirement Analysis, clarifications.

 

•       Identify the right solution and applying the same.

 

 

•       Code integrity – with the source control.

 

Primary Key Skills:

·        Total IT experience of at least 5 yrs spanned mainly over Microsoft range of Products and development platforms.

 

·        Should have executed at least two large scale projects as .NET Lead.

 

·        Should have at least 2 yrs. of experience as a Lead.

 

·        Proven record of handling the development right from Requirement Gathering to implementation and Support.

 

 

·        Managing the delivery and leading the team through all stages of the Development.

·        Exposure to Deployment, maintenance and support.

 

Problem solving and troubleshooting.

Good Communication Skills is a must.

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NCR (Delhi | Gurgaon | Noida), NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹2L - ₹3L / yr
Sales
IT Strategy
IT infrastructure
Sales Coordinator
We are looking for IT Sales Coordinator (Female Candidate) .
Read more
Rockode Inc.

at Rockode Inc.

1 recruiter
Augustus D'Souza
Posted by Augustus D'Souza
Bengaluru (Bangalore)
2 - 7 yrs
₹3L - ₹4L / yr
Business Development
Sales
Account Management
Client Servicing
IT Strategy
+1 more
We are looking for a Business Development Professional who will spearhead our new initiatives.
Read more
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