9+ IT service management Jobs in Mumbai | IT service management Job openings in Mumbai

We are looking for a dynamic and results-driven Business Development Head to lead and expand our IT services business. The ideal candidate will have a proven track record of driving sales, building client relationships, and identifying new business opportunities. This role requires strong leadership, strategic planning, and the ability to work in a fast-paced environment. 

Location: Prabhadevi, Mumbai 

Experience: 5+ Years 

Employment Type: Full-Time 

Key Responsibilities: 

Business Development & Sales: 

• Develop and execute sales strategies to expand business in IT services. 
• Identify new markets, clients, and business opportunities through networking, referrals, and market research. 
• Lead the end-to-end sales cycle, from prospecting to closure, ensuring revenue targets are met. 
• Prepare and deliver compelling sales pitches, proposals, and presentations to potential clients.

Strategic Planning & Market Research: 

• Conduct market research to identify industry trends, competitor activities, and emerging technologies. 
• Define go-to-market strategies and position the company’s services effectively. 
• Work closely with internal teams to refine service offerings based on market demand. 

Client Relationship Management: 

• Act as the primary point of contact for key clients, ensuring customer satisfaction and long term partnerships. •
• Negotiate contracts, pricing, and service agreements to maximize profitability. 
• Address client concerns and provide solutions to enhance service delivery. 

Collaboration & Leadership: 

• Collaborate with technical and delivery teams to align solutions with client requirements.
• Mentor and guide junior business development executives to achieve team goals. 
• Work closely with marketing teams to enhance brand presence and lead generation efforts. 

Key Skills & Competencies: 

• Strong understanding of IT services, including software development, cloud computing, cybersecurity, and managed IT services. 
• Excellent communication, negotiation, and presentation skills. 
• Proven ability to close deals and meet revenue targets. 
• Experience in B2B sales, particularly in IT services. 
• Ability to analyze market trends and adapt business strategies accordingly. 
• Strong leadership and team management skills.

Qualifications: 

• Bachelor’s or Master’s degree in Business Administration, IT, or a related field.
• 5+ years of experience in IT services sales, business development, or account management. 
• strong understanding of IT services, cloud solutions, software development, or digital
• Experience working with international clients is a plus. 

Preferred:

• Experience in selling Managed IT Services, Cloud Computing, Digital Solutions. 
• Familiarity with CRM tools (Salesforce, HubSpot) and sales automation platforms. 

What We Offer: 

• Competitive salary with performance-based incentives. 
• Opportunity to lead and grow within a fast-evolving IT services firm. 
• A collaborative and innovative work environment.  

Position: IT Sales Manager

Academic Background: B com/ BA / B. Tech. (Electronics/ IT) / MBA or an equivalent recognized diploma in IT engineering

Experience: 6+Years

Technical Domain Knowledge:

• Exposure/ Information/ Comfort on IT.
• New technologies, vendors, and competitors operating in the vertical
• Cutting-edge sales and customer relationship management concepts across segments.

Professional skills (Functional):

• Customer Focus
• Account Mapping
• Customer needs understanding
• Persuasion & Negotiation skills
• Relationship Management
• Customer Retention
• Service focus

Essential Duties and Responsibilities:

Job Description:

• It’s a Client facing role with a proven experience into security or backup solution sales.
• Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
• Identify and close deals into SMB/Enterprise segment.
• Manage a healthy relationship with the OEMs.
• Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
• Sell data security and data backup solutions to corporate customers of Jaipur and Mumbai.

Skill Requirements:

Good communication skills.

Mandatory Requirement

At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai

Education and/or Work Experience Requirements:

• At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given.

Job Requirements:

Minimum Experience: 2 years

Working Days: 6 days Monday to Saturday (3rd Saturday off)

Salary: As per market standards plus incentives

Plus mobile

Position – I.T. Manager.

As an I.T. Manager, you will be responsible for managing all aspects of I.T. related to retail store operations and our Corporate office. Along with your team, you will be responsible for improving and updating software and hardware systems. This role also requires developing and implementing IT policies and best practice guides for the organization.

Responsibilities:

• Ensuring that retail systems are functional, recording accurate information and that data integrity is reflected in the relevant analytic reports.

• Configuring of new SaaS platforms and knowledge transfer to the relevant members on any new software or hardware platforms introduced in the Company.

• Running regular checks on network and data security.

• Developing in-house processes (SOP’s) for effective working.

• Maintaining the back end of eCommerce portals built on Shopify.

• Implementing end-to-end IT infrastructure initiatives and operations.

• Managing both hardware and software-related matters.

• Planning, organizing, controlling and evaluating IT and electronic data operations.

• Ensuring the security of data, access control levels, network access and backup systems.

• Auditing systems and assessing their outcomes.

• Preserving assets, information security and control structures.

 Candidate Qualifications & Skill Requirements:

• Must have at least 7-12 years of experience

• Excellent knowledge of computer hardware/software systems

• Hands-on experience with computer networks, network installation and administration.

• Experience in handling a multi-location set-up would be an advantage.

• Candidate with hands-on experience with ETP, Odoo Royal POS, Go Frugal and Shopify software will be an added advantage.

Reporting: – Chief Operations Officer

Location: Santacruz (W), Mumbai

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Job Title :Business Development Manager

CTC : 25 LPA

Experience : 4+ years

Location : Navi Mumbai, Turbhe

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, End to end sales, Cloud sales

Job Description :

• Lead Generation, lead warming, leading to closure and deal signing. 
• Length and breadth of understanding on Intelegain’s service offerings, project portfolio, its various capabilities in various verticals and horizontals.
• Working closely with the sales/business development team in trying to meet sales targets and closures. 
• Account Management – Managing customers that have been converted, trying to upsell and maintain relationship with clients and help grow the account. 

Please share the relevant profiles with all the details in the table as discussed earlier. Also inform the candidate about the interview process as 1st telephonic & rest 2 interviews for F2F.

Job Title : Sales Manager

CTC :  15 LPA

Experience : 3+yrs

Location : Andheri (E), Mumbai

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, Fintech domains like BFSI/NBFS

Key Responsibilities:

1.Business Development:

• Identify and cultivate NEW BUSINESS opportunities by proactively seeking and acquiring NEW CLIENTS.
• The candidate should have extensive experience in selling software services, both bespoke and data-related projects. 
• Candidate should have exposure to BFSI industry.
• Develop and implement strategic plans to expand the client in the designated region from time to time.
• Collaborate with the services and marketing teams to create effective strategies for client acquisition and revenue growth.

2.Client Acquisition:

• Establish and nurture relationships with clients. 
• Primary area of acquisition will be India and UAE. Other countries will be secondary.
• Conduct market research to identify potential clients and industry trends, positioning the organization as a preferred partner for IT solutions.

3.Collaboration and Communication:

• Work closely with internal teams to align service delivery with client needs and expectations.
• Maintain regular communication with clients to understand their evolving requirements and provide solutions that add value to their business.

Performance Metrics:

• Establish and track metrics related to CLIENT ACQUISITION, REVENUE GENERATION, and SERVICE DELIVERY excellence.
• Provide regular reports to senior management on business development progress and opportunities for improvement.
• Pipeline and Accurate forecasting.

Qualifications:

• Proven experience in Sales (IT Services) and CLIENT ACQUISITION within the IT services sector.
• Strong understanding of the BFSI/NBFS industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to TRAVEL DOMESTICALLY and INTERNATIONALLY as needed.
• Demonstrated SUCCESS IN MEETING and EXCEEDING SALES
• TARGETS.

• Identifying New Sales Leads via Direct Customer Engagement.
• Qualifying the pre-generated leads over the call/Email/Softwares.
• Generate own leads/References from new customers at the time of acquisition.
• Achieving Sales Target & implementing sales promotional strategies of that particular region.
• Speaking with business owners, CEO, CXO, decision makers & explaining the product
• Understanding the requirement of B2B customers & demonstrating the services along with value proposition
• Establish and develop network of customers.
• Coordinating with sales team
• Passion, desire and motivation to sell and close new business
• Strong relationship building and management skills.
• Understanding of Web, Mobile Apps, IOT, Blockchain, Game technologies.

• Excellent Verbal and Written in English.
• Excellent knowledge of MS Office.
• Aggressive attitude and driven by Sales Numbers.
• Thorough understanding of Sales and Marketing with negotiating techniques.
• Fast learning speed and a passion for Sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Qualification BE/ B.Tech (Comp Science) with MBA(Sales)

Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for managing a development team and client coordination.

Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.

Desired Candidate Profile:-

• Sprint Planning, Coordinate sprints, retrospective meetings and daily stand-ups, Direct Client Interaction
• Organize and Manage Daily Scrum, Create various types of Project status reports, Manage the scrum board with various graphs, chart
• Experience in managing only Technical projects
• Excellent communication skill 

How we are different 
 We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.

 Why to join us
 - We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry