We at Rapido, looking for Customer Support Executive, who have the caliber to understand customer queries, problems or concerns and provide them rightly solution with provided TAT. Then why waiting; we eager to meet you? Please find the job description below. Desired Skills/Experience Should have 1 – 3 years of experience preferable in email support & chat. Shift timings will be 2 PM - 11 PM (Fixed shift) Handling customer complaints/analysing statistics & other data to determine the level of customer satisfaction Education Qualification: 12th grade Passed/Diploma/ undergraduate/ Graduate (any stream) A master of multi-tasking through various systems, screens, and tasks during customer interaction. Solid working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel), as well as ability to learn and adapt to new software technologies. Managing the Ticketing system to ensure visibility of status to Customer and internal teams Defining ticketing metrics and turnaround times for the Catalogue team Should have good communication and acknowledging skills Strong Knowledge of email etiquette Principles If needed should call the customer and close the case. should able to handle mails and resolve them within the TAT assigned. Being able to accurately diagnose situations and process contingency
SEO Specialist Job description Charmboard is a technology company that is changing the way the world thinks about video. We build technology that makes video respond to touch so that viewers can find more meaning from it. And we're doing it at a global scale- enhancing joy of watching and bringing In-video discovery to millions of people around the world, across devices. Charmboard acts as a personalised media platform where users discover, curate and save those moments of video which have inspired them. Here are some things we'd like to see in every candidate: Experience: 5+ years in SEO Management Education: M.B.A/ Post Graduate in Marketing / Operations / Mathematics / Statistics. Key Responsibilities: ● Experience in brand building, planning and execution successfully. ● Develop and architect new SEO strategies for charmboard. ● Collect and analyze traffic metrics data such as no of touches, page visits, link popularity, events , location wise traffic reports..etc from multiple analytics sources like google,piwik..etc. ● Conduct market research analysis to identify fashion trends in media and e-commerce space, market opportunities and competitor performance. ● In-depth knowledge of keyword research. Perform extensive analysis of current keyword search engine rankings, and competitors' search engine rankings ● Review and analyze site for areas that need to improved. ● This position requires a combination of technical and marketing skills to optimize organic search engine rankings. ● Build and develop a SEO Team ● Work cooperatively with Technical & Operations Team to achieve optimal results. ● Takes initiative; focuses on quality; ownership of accounts ● Experience with Google and Bing’s services, including Analytics and Webmaster Tools ● Off page search engine optimisation recommendations Desired skills to have : ● Semantic SEO and HTML Skills ● Analytical ability ● MS Excel skills ● Excellent Communication Skills (Written & Verbal) ● Presentation skills ● Expertise in using keyword tools ● Up-to-date with latest in SEO (Search engine optimization),SMM,SEMA ● Expertise in creating Structured Data, Rich Cards and Data Highlighter. ● Knowledge of Google AMP. Industry Internet and Computer Software Employment type Full-time Experience Mid-Senior level Job function Information Technology
AIndra Labs’ Marketing Executive Job Description Are you a marketing enthusiast, with 1- 2 years of experience, who thinks, I don't want to just keep pushing paper or doing dumb work and want to do something that best suits you. Someone, who has the passion to create & manage and not just the mentality to maintain. An Entrepreneurial spirit with a startup mentality, who will take pride in what he/she, will help manage. A believer and not a skeptic with an ability to wear multiple hats that is required in a startup. We are one of the top 10 Artificial Intelligence Start-up in India working in Computer Vision and Artificial Intelligence. We have been covered by Economic times for the Hi-Tech products that we are creating. While our Vision is to be on the forefront of addressing big problems with a huge-impact with the use of Artificial Intelligence, our Mission is to use Computer Vision as the vehicle. We intend to address problems in the Education, Healthcare and the Retail sectors. We want you if you are: An enthusiastic candidate looking to become a future entrepreneur or a best sales man or marketing strategists. Eager to get his/her experienced soaked with the firsthand experience of expanding the technology business by working in an early stage startup. Job Description: 1. In depth understanding of the product vision and its road-map. 2. Making business cases and plans based on market study. 3. Identifying potential market, segmentation and targeting them by various channels. 4. Customer validation and lead qualification. 5. Lead qualification, generating numbers and closing targets. 6. Creation of sales kit and marketing plans. 7. Develop and implement sales plans. 8. Develop innovative and strategic sales tools to reduce sales cycle. 9. Facilitating quick closures. 10. Creation of marketing collaterals. 11. Product demos and presentations to the clients. 12. Understanding the customer’s needs, brainstorming about the best solution for the clients and deliver the expected. 13. Customer service and support Required Skills: 1. High aptitude levels and analytical skills. 1. Communicating the business and its requirements to CEOs, IT heads and engineering team 3. Understanding of the SAAS, PAAS and other product/service delivery methods. 4. Customer data capturing to track the progress of the sales funnel. 5. Business content writing skills. 7. Comfortable with making multiple outbound calls to CEOs, CIOs, CFOs and IT Heads. 8. Logical objection handling skills. 9. Excellent verbal and written communication skills. 10. Demonstrated experience working in sales or marketing team environment. 11. Strong organizational and follow-up skills. 12. Above average desktop computer skills with experience in Pages, Numbers, Keynote or MS Excel, Word, PowerPoint, and Outlook. Job Perks: *Access to some of the finest academic minds in this domain in industry and academic institutes. *Access to cutting edge paid technical literature. *Flexible work timings. *Social outings with the team once a month. *Chance to publish research in international conferences/Journals. *Company sponsored passes to technical & entrepreneurship events and meet ups.
Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria. Understand the competitive landscape—be an expert on our competition and how they are positioned. Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas. Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn. Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
Senior Category Manager About us:Livspace is Building the world's first end to end interior design platform out of India. We're India's top online home improvement and interiors destination for consumers and the world's first design automation platform for designers. Livspace is backed by some of the top investors in the world and we- re one of India's most dynamic startup in the ecosystem with aims to dominate our space across the world. Our vision is to be the top technology inspired home improvement and design brand in the world and create one of the region's most respected companies.As a Sr Category Manager, you will - Will be responsible for the P&L, Roadmap, Strategy and end-to-end ownership of the designated Category- Developing and executing the Category Strategy & Roadmap- Building a robust and predictable supply-chain of supply-side partners and developing long-term partner relationships- Catalog development, catering to all external/internal customers, ensuring appropriate selection, price-points, availability and SLAs- Working with internal and external stakeholders and functions on multiple projects- Ownership of the P&L and other Customer/Operations/Business Metrics of the Category- Management and growth of the team, creating and fostering a healthy team-environmentQualifications/ Skill-set:- 4+ years of work-experience in e-commerce, FMCG, startups or Consulting - Strong analytical skills and a data driven decision making mentality- Skilled in working on projects with multiple stakeholders- Strong leadership and people skills- Extremely high level of ownership- Excellent written and verbal communication skills- Should be from NIT/BITS/IIT/IIM/ISB/Tier-1 B-schools
Looking to hire Growth and Marketing manager. Groww is the fastest growing Fin-Tech start-up, backed by YCombinator and renowned investors. Groww makes investing simple for first-time investors in India. - Work closely with the founders to build a strong growth strategy- Create campaigns & content for social media channels- Organize online/offline events to build engagement and drive growthSkills required- Excellent interpersonal skills- Highly analytical and has a data-driven approach- Heavy user on digital and passionate about social media.
🔥 At Scapic, we are building a dead simple platform to power Virtual and Augmented reality content. To that, we work with some of the biggest enterprises across India, and USA. We are looking for an ambitious growth hacker to own the marketing funnel for our company. Working directly with the company founders and our director of sales, you’ll have the creative freedom to build, run, and optimize marketing experiments and campaigns from the ground-up. You will be responsible for attracting site traffic, converting that traffic into leads, and nurturing those leads into clients, the latter of which the sales team will help you achieve. As an ideal candidate, you: - Build and manage a content and editorial calendar that attracts our target markets (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.). - Optimize our marketing campaigns and lead nurturing processes through email, content, and social channels. - Establish closed-loop analytics with sales to understand how our inbound marketing activity turns into customers, and continually refine our process to convert customers. - Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, etc. - Take ownership of the entire marketing portfolio and – from a data-driven perspective – propose new experiments, campaigns, or channels to increase qualified top-of-funnel leads. Requirements: - Past experience in digital marketing - Solid writing skills - Excellent communicator and creative thinker - Ability to use data to inform all decisions - Self-starter/entrepreneurial spirit Bonus: - Experience working with a B2B SaaS company - Experience with paid acquisition channels We're a Y Combinator & Facebook School of Innovation company, and have won numerous awards for the work we've been on. This is probably the most exciting phase of our journey thus far, and we're looking for passionate growth hacking folks out there. We are looking for an ambitious, hard-working and skilled relationship builder to be an integral part of our growing team.About the Role- plan, design, implement and analyze experiments across various channels to help us launch new cities across the globe - design and implement our strategies for growth marketing, analytics, PPC, SEO, social, and conversion rate optimization - leverage SEO and social networks to expand content reach and grow our community - analyze all aspects of our conversion funnel to identify and prioritize opportunities to improve various funnel metrics - systemize campaign monitoring, management and ongoing testing. Determine the set of tools, automation and processes needed to scale analytics with business growth- Write key pieces of content that reflect the DNA of Scapic across written, visual and other mediums as found apt. About You You are a creative, curious, technical generalist that gets stuff done. You are passionate about the customer experience. You love food and want to build the future of dining.You’re impact driven and love seeing results of your work reflected in the data. Data is your core competency and you’re able to offer a data-driven perspective on new ideas and key strategic decisions that will accelerate growth
About The Internship: Selected intern's day-to-day responsibilities include: -Market scoping and lead generation for driving demand -Formulate and execute sales strategies to generate leads from relevant channels -Pursue potential leads through various channels such as calls/emails and follow through to a successful conversion -Handle inbound, unsolicited prospect communication and convert them into leads -Collaborate with product and marketing teams to ensure that client requirements are met -Build strong processes for tracking, measuring and reporting sales conversions -Network and maintain relationships with current clients and identify new prospects within the current segments. -Handle inbound, unsolicited prospect communication and convert them into leads -Possess a strong understanding of our products, our competition in the industry and positioning Internship Duration- 3 to 6 months
esponsibilities The individual will be responsible to: To strategise & assist in the delivery of the content and microcopy for Happay in-product, notifications and product release notes. Frequently A/B test and strategise in-product and messaging content and help reduce drop-offs and churn. Achieve gold standard. Collaborate with product, sales & marketing teams to uncover the stories and insights that lead to meaningful messaging and concepts. Work with the front-end and mobile app teams to ensure the written content of digital channels and platforms is of the highest standard. Own the brand voice and establish messaging direction in every execution. Draft, statements, briefings and written communication for the Happay ensuring high level of consistency, accuracy, content and presentation for a wide variety of audiences. Translate creative direction and creative briefs into engaging and effective messaging and copy concepts. Produce content for marketing-related efforts including promotional material, presentations, and marketing collateral. Create content for case studies, executive summaries, customer proposals & PRs to be used in marketing and business development. Requirements & skills Bachelor's or Master's degree from an accredited university program with an emphasis on communications, advertising or other related field. Minimum 2 yrs of experience in managing in-product content, microcopy & notifications Exceptional writing skills, with the ability to write in a range of voices and styles for diverse channels and audiences and a good grasp of narrative (writing samples will be asked of you during screenings) Good understanding of graphic design and an appreciation of the relationships between textual, visual and functional elements. High impact and influence. Self-critical and self-correcting. Able to handle a high volume of ideas to be executed in agile manner.
LeadSquared is a leading customer acquisition SaaS platform used by over 25,000 users across 25 countries to run their sales and marketing processes. Our goal is to have million+ users on our platform in the next 5 years, which is an extraordinary and exciting challenge for Engineering team to work on.The Role :Our entire platform is hosted on AWS, comprises of web applications, web services, APIs, databases, analytics systems, storage and networking systems. We primarily use Windows Servers to deploy customer facing web applications and backend services and applications. We are looking for an energetic IT professional with expertise in Windows Servers and networking to help us with these responsibilities, and eventually grow into a full-fledged devops professional working on monitoring, operating and administering our cloud platform :1. Help with build and release across test and staging environments2. Help setup Windows server and IIS hardening guidelines3. Help setup AV and security patch process on production servers4. Write scripts to automate Devops jobsRequirements : - Hands-on experience in Windows Server administration- Strong understanding of networking fundamentals - NAT, VPN, DNS- Knowledge of web servers and IIS configuration- Working experience in PowerShell scripting. - Understanding of Amazon Web Services and Cloud in general.
Responsibilities: - Identifying new sales leads - Pitching products and/or services - Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets - Researching the needs of other companies and learning who makes decisions about purchasing - Contacting potential clients via email or social media to establish rapport and set up meetings - Planning and overseeing new marketing initiatives - Attending conferences, meetings, and industry events - Social media management & content writing - Preparing PowerPoint presentations and sales displays - Contacting clients to inform them about new developments in the company’s products - Developing quotes and proposals - Developing sales goals for the team and ensuring they are met - Training personnel and helping team members develop their skills Skills Required: - Strong communication and IT fluency - Creative talents and the ability to solve tough problems - In-depth knowledge of the industry and its current events - The ability to handle pressure and meet deadlines - Excellent time management and organization
About the Company (Doodhwala, Banger Tech Pvt), want to know more! log on to: https://www.doodhwala.net Doodhwala is your one stop shop for daily essentials. Based out of Domlur, Bangalore, our Rock-star team is building a great product and providing our customers with a reliable daily service. We are currently serving 6000 happy customers right now. We're making Doodhwala a household name across India. If you're looking to learn, grow & want to be part of an ambitious team scaling new heights every day, Doodhwala is the place to be. Responsibilities Conceptualizing and driving BTL activations/registrations for the mobile aplications. Providing complete local BTL sales support to doodhwala. preparation of BTL Activity Calendar. Responsible for footfall enhancement through centre-specific activations, Competition analysis to understand the new trends in the market, Catchment study for upcoming events for participation. Coordination with agencies for designing promotional collaterals,
We are a small team of highly motivated tech enthusiasts on a mission to empower teachers to teach online through branded learning app. You will have the power to influence millions of students and thousands of teachers through your work. If you want build awesome product and solve real problems, then we want to talk to you. Job Description You will be responsible for customer retention and driving customer satisfaction. You will be responsible for leading post-sales efforts including customer on-boarding, driving user adoption and satisfaction, owning customer renewals, and developing up-sell opportunities. You’ll develop strong, long-lasting customer relationships as a trusted advisor. What should I do? --------------------- - Onboarding new customers and manage day to day relationships - Operate as lead point of contact for customers - Understand customer needs and requirements. Present them with solution - Perform effective online demos to customers and prospects - Strong written and spoken skills in English. Speaking in Hindi is a plus - Excellent conversational skills and telephone etiquette - Documenting of help, troubleshooting and problem resolution steps - Contributing to product roadmap based on customer inputs and providing feedback to product team on new features rolled out - Educate Learnyst customers about new features and their benefits - Discovering up-sell opportunities and contract renewals - Conducting customer feedback calls and reviews Your goal is to transition Learnyst customer as loyal Learnyst client who can willingly promote and recommend Learnyst brand for others. Qualification ---------------- - MBA in Marketing / Sales. Prior work experience is not a necessity - Knowledge of internet marketing (blogs, SEO, social media marketing, rss, etc) is a big plus Why Join Learnyst? ----------------------- - Gain hands on experience in serving direct customers - Exposure to understand market opportunities and contribute directly to growth of company - Opportunities to create online courses - Opportunities to learn - We will provide great work environment and challenging work How to Apply? ----------------- - Apply with your resume and a note (no more than 100 words) about why Learnyst should consider your application - Prior work experience is not a necessity. Freshers with a flair for customer satisfaction can apply
Four Clover Realty is an integrated Sales and Marketing Company, focused in Real Estate. It came into existence since 2010 and has been operated hence forth by dynamic alumni of IIM Bangalore, Class of ’95. Its existence can be felt through its own incepted and celebrated Brands, CloverMark and ellohomes.com. CloverMark operates from FCHQ situated beside Ulsoor Lake in the prestigious Corporate Park, The Millenia. Our business standard is best in Class as well as quality. We are a value-driven organization with a philosophy of Reflect, Respect and Result. We are a Research and Analytics based organization aimed towards the pursuit of reflecting intellect through each interaction. Our accurate Analytics, progressive Marketing and Branding, as well as our proved Sales Team, with seasoned dynamic personalities, work together to achieve our business goals, maintaining Integrity, Trust and Transparency.
About Skarpsinne Infotech (https://skarpsinne.com/): Skarpsinne predominates in facilitating a safe and secure tomorrow through commendable business values to our consumers. Our team comprise of expert analysts who deliver actionable security by evaluating infrastructure that matters.We centralizes in providing its clientele the wide ranging ambits in information security services advancing from consultation, technology, forensic, fraud & crime investigation, evidence handling, and support solutions to the recently advanced VAPT in cyberspace About the Internship: The selected intern(s) will work on following during the internship: - Monitor all ongoing opportunities in the new and assigned accounts and report progress of opportunities on a weekly basis - Responsible for meet clients for Information Security services/solutions. - Responsible for the sales life cycle starting from lead identification, qualification, proposal & presentations, commercial negotiations, closing and collections. - Identify key business issues and opportunities; lead the formulation and presentation of solutions and proposals to potential clients. - Ensure all targets (qualitative and quantitative) are met and exceeded. - Work closely with the technical team and ensure the proper solution is created and delivered to the client effectively. - Managing relationship with existing & prospective clients through regular offline/online engagements - Ensuring seamless execution of entire sales life cycle - Prospect, develop, up-sell, cross-sell and generate new business opportunities with the team. - Timely follow ups of ongoing project proposals to set target. # of Internships available: 5 Who can apply: Perks: Certificate, Informal dress code, 5 days a week, Free snacks & beverages. You can also share meaningful internship that you know and join the movement to build a Wikipedia of internships and win exciting prizes. Check out the Share an Internship Contest for more details.