Customer Support Role - Bangalore (India timings: 7-8 AM to 5 PM) We're looking for a technical support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years. We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B.This role is ideal for someone who is consultative by nature and passionate about customer happiness. Responsibilities1) Provide high-quality technical support over email and chat primarily to our customers across the Globe2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner.4) Keeping our Help/FAQ sections up to date.5) Work with our engineering team to help them understand customer problems, reproduce them and fix them.6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirementsRequirements1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL) 2) You must be great at understanding and be analyzing problems3) You must have at least 1-year experience with customer support for a business/enterprise tool4) You must be willing to work in the provided timings IST 7-8 AM - 5 AM)5) You should have excellent spoken and written English communication skills6) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ.7) An engineering/technical degree would be considered a strong advantageApply withYour resumeYour current CTC and expected CTC.
Job SummaryResponsibilities and DutiesKey Responsibilities:o Manage social media platforms such as Facebook, Instagram, YouTube & Twittero Ideate and develop creative content strategies for each social media platformo Supporting the Marketing team with content in the form of visual assetso Creating images, memes, animated videos with graphic overlays for all clients. Creating Landing pages. Shooting videos, photos, editing and posting on SM.o Evaluating the competitive landscape and suggesting new ideas for visual contento Assisting with honing brand identity on the blog and social mediao Prepare monthly social media calendarso Design, create and manage promotions and Social ad campaigns.o Posting and engaging with the audienceo Proficiency in the use of Adobe Creative Cloud (Illustrator, Photoshop, InDesign, Acrobat, Dreamweaver, and Flash)o Compile report to show results (ROI) and identify KPIs to be monitored and work closely with the marketing manager to set awareness goals and plan ways to achieve them. We offer the flexibility to work from home. Additional Skills not mandatorySEO, Website Optimization
We are hiring for an Inside Sales Executive. Company Name - Ginesys Url - www.ginesys.in Role - Inside Sales About Company – Ginesys is one of the leading retail software companies in India and is the most preferred solution for fashion and lifestyle brands and supermarkets. We have offices in 5 metros (Gurugram, Kolkata, Mumbai, Bengaluru, and Hyderabad) and a team strength of 150+. Our customers are typically SMB retailers and lifestyle brands and currently, our user base is 20,000+. We recently raised PE funding and are looking to expand our team strength in all the core areas to ensure we are delivering cutting edge solutions to this market in the best possible way. Ginesys is a great Launchpad for anyone looking for a career in SaaS, Enterprise, ERP, and Retail Solutions. Responsibilities, Duties and Required Skills Research new prospects and generate interest through emailers and cold calling Follow up with prospects for feedback on the sales process Team up with channel partners to build a pipeline of exciting deals Update CRM software on existing prospects and customers contacts Route qualified opportunities to the appropriate sales executives for further action Duties To assist the marketing team in achieving overall activities through active planning and participation in trade shows and meets. Required Skills Must maintain and exhibit the highest standards of ethical conduct Proven ability to generate a pipeline for the sales team in B2B sales Have worked in Software / IT companies Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer. High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy If Interested, please share your updated CV and also your availability for face to face interview. For any query, you can reach me on the below-mentioned number
Traits A “No” Excites You to do more Highly Social Likes making relationships Likes meeting new people online Genuinely empathetic Excellent English writing and grammar skills Excellent Email writing skills “Get it done” attitude Responsibilities Secondary Research Cold Email writing and Personalization Be Regularly Active in relevant communities and forums Be on top of industry news and trends Maintain Relationships on an ongoing basis Be Active on social platforms Basic product Copywriting and design per need Build partnerships within the community and other ecosystem players Ready to “Jugaad” your way to get success for the company Requirements Excellent communication skills Excellent English writing and grammar skills Excellent creative writing skills (email) Graduate or masters from any stream.
WinnerBrands looking for smart Business Development folks who're passionate to learn and build a career in marketing. This is a growth-oriented role with high-level responsibilities, hence demand ample amount of maturity and ownership with whatever responsibilities one takes up. Key responsibilities Support new business generation by exploring and discovering opportunities. Qualify and convert Inbound leads for business closures, meet monthly and quarterly targets Help Build Sales and Marketing communication and campaigns through - Emails, Newsletters, Videos etc. Co own Internal branding efforts along with content marketing team. Client handling and expectation management. An ideal candidate is : Curious, Matured & Constant Learner Sales savvy & Business Developer Multi-tasker & Flexible Good team player Effective communicator and convincer Aware of the business environment and customer focus Multi-lingual. Proficiency in English, Hindi and any South Indian language can help achieve massive success in this role. Graduate/Post graduates in Business Management with Min 1-3 years experience.
What we expect from you:Belief that each person has a duty to givePassion to assist NGOs with technology in reaching their donorsAttitude to do what it takes to reach the goals We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors. What You Will DoYou will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them. The roles and responsibilities can be broken down as follows :1. Assist NGOs in increasing donations from their own donorsa. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activitiesb. Planning and executing the danaMATCH Challenges (an online fundraising event)c. Conduct workshops to improve capabilities of raising funds from individual donorsd. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base2. Help NGOs use our platform bettera. Educate NGOs on using more features on our platform thus being able to reach more donors and donationsb. Understand what NGOs want and feed that back into new features for the Platform3. Generate leads through marketing activitiesa. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etcb. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o boardWhat You Need To Have• Digital Marketing Skills• Email Marketing – Should have run email campaigns through a variety of tools• Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media• Data Analysis – Strong data analysis skills to analyze and report on marketing activities• Content Writing• Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort. • Website Management – Using website to drive both engagement and lead generation through content and SEO• Data Analysis• Excel – Strong skills in data analysis using Excel• Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activitiesIn addition to the mentioned requirements• Work experience of at least 2 years in the above areas• Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools• Candidates who have shown inclination to the sector through active work/volunteering in the social service spaceEven if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let's talk.
About us: White Panda as a platform offers a convenient content creation process to Digital Agencies,Brand-turned-Publishers, SAAS companies, and E-commerce platforms without the need for Micromanagement. Being built with a model based on Language, Human Resources and Marketing, the company works with thousands of content creators to power content marketing for hundreds of leading brands. Some of our notable clients include Radisson, Apollo, Axis Bank, PNB Housing, three of top 10 marketing agencies in India, and so on. The core team at White Panda is a diverse range of professionals who are alumni of institutions like IITs, BITS, and Goldman Sachs. The venture is funded by highly successful entrepreneurs, Tier-1 investors, and IIT Gandhinagar; and is also cash flow positive. In the outset, the purpose of any content is to educate or entertain. We aim to have an impact on end consumers by elevating the quality of Education/Entertainment by partnering with 40 Lakh businesses globally. Job Description We are looking for a motivated and talented Digital Marketing Manager who would be responsible for driving the growth initiatives at White Panda. An ideal person well suited for this role will be someone who can think about problems in-depth; prioritize tasks in a timely manner; and in general, must be focused on getting things done. Lastly, we look for someone who is versatile, ambitious and is willing to grow along with the organisation. Responsibilities: 1. Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.). 2. Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers). 3. Optimize our marketing automation and lead nurturing processes through email, content, and social channels. 4. Manage both on-page SEO and off-page SEO for the company. 5. Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions. 6. Grow our email list. Manage various email campaigns. Segment lists based on behaviors like past email engagement and website interactions (content downloads, site page visits, etc.). 7. Measure results and optimize the lead nurturing workflows for these segments to convert leads into customers. 8. Manage the strategy and setup of all paid campaigns. Skills: - Excellent Communication Skills (Oral and Written) - Active participation in extracurricular activities / Leadership activities - SEO - Ability to manage projects on a fast paced environment - Candidates must possess good attention to detail - Candidates must possess the ability to prioritize tasks and must remain delivery focused - Startup or Agency Experience will be a bonus
At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at cashfree.com We are looking for a Product Marketer.The role involves:Growing inbound leads and educating website visitors and sign ups about the product offerings. We need to experiment, figure out channels that work best and double down on them.You need to have hands-on experience in one or more of:>SEO>SEM>Content creation>Drip campaigns>Web developmentJob PerksCompetitive pay, Great work-mates, Bangalore weather. We also offer medical insurance, flexible timings, work from home, no leave policy, free meals and Uber credits.We work on trust and mutual respect.
At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors.Learn more about us at cashfree.comWe are looking for a Product Marketer with >2 years experience.- You should have experience doing paid marketing and optimising it on various channels like FB, Google, Linkedin etc- Someone who has explored B2B growth hacking is a plus (but not mandatory)-Being experienced at content creation and drip campaigns will be a plusJob Perks Competitive pay, Great work-mates, Bangalore weather. We also offer medical insurance, flexible timings, work from home, no leave policy, free meals and Uber credits.We work on trust and mutual respect.
Responsibilities: - Identifying new sales leads - Pitching products and/or services - Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets - Researching the needs of other companies and learning who makes decisions about purchasing - Contacting potential clients via email or social media to establish rapport and set up meetings - Planning and overseeing new marketing initiatives - Attending conferences, meetings, and industry events - Social media management & content writing - Preparing PowerPoint presentations and sales displays - Contacting clients to inform them about new developments in the company’s products - Developing quotes and proposals - Developing sales goals for the team and ensuring they are met - Training personnel and helping team members develop their skills Skills Required: - Strong communication and IT fluency - Creative talents and the ability to solve tough problems - In-depth knowledge of the industry and its current events - The ability to handle pressure and meet deadlines - Excellent time management and organization
Learnyst helps educators build their branded elearning school & sell courses. Its like shopify for education